Mind the Product
FEBRUARY 1, 2022
In this post, we look at three ways product managers’ responsibilities have shifted in the past several years, to better understand what the future of the product management role could hold. [.] Read more » The post 3 ways product managers’ roles have evolved – and where they’re headed next appeared first on Mind the Product.
The Product Coalition
FEBRUARY 3, 2022
Let’s start with something we all know: Almost every organization has had to switch to remote work at some point in the past two years. Some organizations discovered this was better. Others had trouble with it. So when someone today, in 2022, asks a question like “How do we build a remote team?”, my guess is that they aren’t wondering how to do video conferencing, or how to post an ad on LinkedIn, or whether employees want virtual happy hours.
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Product Talk
FEBRUARY 2, 2022
Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. This is a common mistake that Teresa addressed in a Core Concepts post , saying “We’ve spent the past 30+ years asking engineers to be order takers. We’ve often shut down their ideas before they can fully explain them.
Intercom, Inc.
FEBRUARY 3, 2022
Sometime in the 1980s, businesses started outsourcing their call centers to specialized companies in lower-cost locations to reduce operational costs. And further along the line, customer support started being treated as a cost center – a necessary, but non-profitable part of a business. Today, more and more businesses are realizing the true bottom-line impact of creating great customer experiences.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Mind the Product
FEBRUARY 1, 2022
We've got a big announcement and we're excited to share it. Mind the Product has a new home – we're joining Pendo! Learn about this exciting move and how it will allow us to support the continued growth and development of our product, content, events, and community. [.] Read more » The post Mind the Product joins Pendo appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Atlassian
FEBRUARY 2, 2022
Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Team cohesion is an important component of high-performing teams. Too much team cohesion can mean that individuals focus on coming to an agreement rather than finding the best idea. Encouraging a culture of healthy dissent can help prevent this – but only if team members feel psychologically safe.
Intercom, Inc.
FEBRUARY 2, 2022
At Intercom, we believe in the power of sharing cross-functionally. Seeking feedback at various stages of a project helps avoid bottlenecks and silos, and ultimately drives business impact. Diving into a new project is an exciting challenge, but it takes time to develop context, address stakeholder needs, and meaningfully understand the problem. Without even realizing it, we begin to work with blinders on.
Mind the Product
FEBRUARY 3, 2022
Research and empathy don’t always seem to go hand-in-hand. However, in this article, we will discuss how the former needs the latter in order to target customers and specific niches. [.] Read more » The post Leading product research with empathy appeared first on Mind the Product.
The Product Coalition
FEBRUARY 2, 2022
Build longterm success when starting a new job Continue reading on Product Coalition ».
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Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!
Strategyzer
FEBRUARY 1, 2022
You have one job as an entrepreneur or corporate innovator. That’s to find a successful new value proposition and business model.
The Product Guy
JANUARY 30, 2022
You must learn how to influence people that can directly and indirectly impact the launch of your product. Watch and learn more from product management expert, Tanya Koshy.
Mind the Product
JANUARY 31, 2022
In this talk David Dylan Thomas, the author of Design for Cognitive Bias, uses real-world examples to identify some particularly harmful biases that frequently lead users to make bad decisions. [.] Read more » The post Design for cognitive Bias by David Dylan Thomas appeared first on Mind the Product.
The Product Coalition
FEBRUARY 3, 2022
A key ingredient to build a better product is customer feedback. There are various ways to collect customer feedback that include customer surveys through sales executives, feedback forms, focused interviews, etc. In my opinion, these traditional methods followed by many companies are inefficient as they take long hours, are outdated quickly, have a low response rate, and are subjective.
Speaker: Paul Heller
Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro
Nir Eyal
JANUARY 31, 2022
Are we ever exclusively in our friends’ company? Our phones are almost assuredly present and ready to interrupt us with a poorly timed notification. Who hasn’t seen a friend divert their attention, mid-conversation, to reflexively check their phone? Most of us simply accept these interruptions as a consequence of our times. But there's something you can do about it.
Intercom, Inc.
FEBRUARY 1, 2022
The digital landscape has undergone major change since the arrival of COVID-19. As the masses migrated online, digital transformation has accelerated by roughly five years. With a new bar set for what is achievable digitally, customer expectations have grown in correlation – particularly when it comes to support, its availability, and the quality of the customer experience. .
Mind the Product
JANUARY 30, 2022
How do we all get to that point where we have doubts against multiple items on the product roadmap, and what can we do to mitigate it? In this Sunday Rewind, we look back to insights by Christian Bonilla in his guest-authored post. [.] Read more » The post SUNDAY REWIND: How bad ideas get on the product roadmap appeared first on Mind the Product.
The Product Coalition
JANUARY 31, 2022
Feasibility, Desirability and Viability Henrik Skogström / January 17, 2022 Image by author As machine learning creeps into the mainstream of digital products, understanding the basics of machine learning is becoming more relevant to many product managers. Product people today are a rather heterogeneous bunch. For some, the focus is heavily on user experience (for example, if the main value proposition revolves around a killer UI), while others already manage products that require deep understan
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Atlassian
FEBRUARY 3, 2022
5-second summary. Failures and setbacks can destroy a team’s confidence, which, in turn, can impact their performance. Leaders can help people power through a crisis by employing three mental safeguards that keep the team from falling into a shame spiral. Once the dust has settled, teams should do some guided reflection to help them regain their confidence.
Intercom, Inc.
JANUARY 31, 2022
We are delighted to share that we are officially launching our new program for fast-growing, venture-backed startups. We’re working with venture capital, accelerator, incubator, and technology partners to help founders bring the best communication experience to their customers. The program is best suited to high-growth Seed and Series A startups, and has already partnered with Bessemer Venture Partners, Kleiner Perkins, Index Ventures, OnDeck, Kaszek, Dogpatch, USV, Uncork, Kima & Atlantic B
Mind the Product
FEBRUARY 2, 2022
After over three years on The Product Experience, we have reached our 150th episode! In this compilation episode on the podcast, we look back at the highlights from some of our favourite shows. [.] Read more » The post Celebrating 150 episodes: The Product Experience podcast appeared first on Mind the Product.
The Product Coalition
FEBRUARY 3, 2022
The Lean Product Playbook Summary?—?How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan Olsen Product-Market Fit is inarguably one of the main factors deciding on product success or failure. But what product-market fit is, exactly? And how to achieve it? This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two esse
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The Accidental Product Manager
JANUARY 31, 2022
: It is possible to both survive and thrive even when you are facing Amazon Image Credit: darwin.wins. If there is one job that most of us would agree that we would not like to have these days, it’s any job in which we would be going up against Amazon. They have spread into so many different areas that it is becoming harder and harder to avoid competing with them.
ProductCraft
FEBRUARY 3, 2022
I recently attended an event where the keynote speaker was talking about Todd Olson’s book, “The Product Led Organization.” Out of all of the great content in this talk, the concept of “a-ha!” moments seemed to strike the audience (who were mostly enterprise software product and UX professionals) the most. What are “a-ha!” moments? An. Read more » The post First Impressions Matter: Why New Users Should Discover Your Product’s “A-ha!
Mind the Product
FEBRUARY 4, 2022
In this ProductTank Exeter talk, Stephanie Hannon, then Senior Director of Product Management at Google, sits down with Thor Mitchell for a Fireside chat to discuss what it’s like being a product manager and the things she’s learned over her career. [.] Read more » The post From engineering to product management at Google appeared first on Mind the Product.
The Product Coalition
FEBRUARY 3, 2022
In the past few jobs I’ve had (and excluding the time I started my own company), I’ve gotten in the habit of asking one question right off the bat. (OK, it’s really two questions in one.) You see, whenever I would join a new company, I would spend much of my time meeting with engineering, sales, product management, and design marketing leaders and support.
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Pursuing product portfolio management excellence empowers organizations to unlock the full potential of their offerings. This comprehensive guide unveils 10 essential keys that serve as the building blocks for success.
Atlassian
FEBRUARY 3, 2022
Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. To meet this ambitious goal, they tried a number of approaches. Eventually, they concluded that incorporating code reviews into the development cycle saved more money than resolving defects after they were found by customers. fyi.
ProductPlan
FEBRUARY 3, 2022
Product operations, or prod ops, is an emerging discipline designed to help product teams operate as effectively as possible. The role builds a foundation of excellence through metrics, infrastructure, business processes, best practices, budgeting, and reporting. For example, Mind the Product calls product ops the “ backbone of product-led growth ” and describes it as follows: “Product ops is ultimately responsible for ensuring product teams are held accountable to their outcom
Mind the Product
JANUARY 31, 2022
As we reach the end of the first month of 2022, there’s been a lot of content to keep us up to scratch with the product management craft. Read on for a recap of the 5 most talked-about pieces on Mind the Product. Let’s dive right in… [.] Read more » The post January’s top product management content appeared first on Mind the Product.
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