Mind the Product

APRIL 12, 2019

Why are CEOs crazy? This is the question that Amanda Richardson , CEO of Rabbit, tackled at #mtpcon Singapore. With extensive experience working with CEOs, and now being one herself, Amanda has come to the conclusion that even good CEOs are crazy. Moving from leading product teams to leading a company has given her the perspective to really understand why CEOs drive product managers crazy, and what product managers can do to make things better.

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Research Software Vision Customer Experience Presentation 175

Tyner Blain

APRIL 8, 2019

In our continuing series on managing the risk in your backlog, we look at the risk of kidding ourselves. Specifically, we use cause and effect and hypotheses to identify the assumptions in our plans, but if we don’t do it the right way, we will lie to ourselves by validating our assumptions instead of responding to the truth when we see it. Steps in a Journey to Managing Risk.

User Testing 80

User Testing Feedback Software Product Research Research Software 80

ProductPlan

APRIL 11, 2019

Product management owns the roadmap. They spend more time than anyone in the company poring over this important strategic blueprint. But that doesn’t mean the roadmap is an internal document for the product team’s eyes only. If they want their products to succeed, product managers need to share their roadmaps with other teams across the company.

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Roadmap Data Visualization Software Review Product Research 96

The Product Bistro

APRIL 7, 2019

An interesting topic today, what it must be like to sell to someone who lives and breathes products, and all aspects therein. This post revolves around selecting a realtor as the trustee of my Stepfather’s estate. Synopsis: In late 2018, my Stepfather, my father figure for over 40 years, passed away. He had been ill […].

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Product Management Product Manager Management Management 236

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Alchemer Mobile

APRIL 11, 2019

Although all apps are published to the same app stores, customer expectations and use cases vary tremendously between app categories. It’s important to remember that all apps aren’t expected to be created equal, and app publishers shouldn’t all take the same approach to engagement and user experience. In order to fully understand how your app’s experience compares with the market, it’s important to look at benchmarks in your specific app category.

Finance 203

Finance Feedback Software User Testing Customer Experience 203

Product Management Unpacked

APRIL 10, 2019

If you’re reading this, you’re exploring how to become a Product Manager and you’ve undoubtedly concluded that you will be in high demand. You’re right. The role of Product Manager is in the top 10 hardest-to-fill jobs across the entire information technology sector, which makes them among the highest paid, too. So why aren’t there more good Product Managers?

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Product Management Product Manager Certifications Management 162

The Product Bistro

APRIL 7, 2019

An interesting topic today, what it must be like to sell to someone who lives and breathes products, and all aspects therein. This post revolves around selecting a realtor as the trustee of my Stepfather’s estate. Synopsis : In late 2018, my Stepfather, my father figure for over 40 years, passed away. He had been ill for a while, so it wasn’t a surprise that his health deteriorated and he slipped off this mortal coil, it was a turning point for me personally.

Product Management 195

Product Management Product Manager Management Management 195

Mind the Product

APRIL 8, 2019

A few years ago, comedian Aziz Ansari released a Netflix special called “ Live at Madison Square Garden ”. During his set, he joked about the effort required to buy a new toothbrush. Not just any toothbrush would do, he had to have the best. He researched for hours, Googling “best toothbrush” and reading articles on the pros and cons of bristle strength.

Product Research 177

Product Research Research Software Customer Experience User Testing 177

Product Talk

APRIL 10, 2019

As a discovery coach , I work with all kinds of companies and teams. Some are brand new to discovery , others are already far along in their journey. To start, I always work with the leaders to identify one or two teams who we think will become champions for continuous discovery within the organization. Our goal is to create a bright spot to highlight what good looks like within that organization.

Product Research 148

Product Research User Testing Data Visualization Reporting Tools 148

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Data Visualization

Intercom, Inc.

APRIL 10, 2019

Live chat is the ultimate way for modern sales and marketing teams to engage personally with customers, but sometimes the process of choosing the right live chat tool can feel overwhelming. With so many tools and shiny new features emerging in the market, decision paralysis can easily kick in. That’s why we’re publishing two new guides to help you in that process – Intercom’s Guide for Buying Live Chat for Marketing and Intercom’s Guide for Buying Live Chat for Sales.

User Testing 142

User Testing Research Software Customer Experience Marketing 142

The Product Guy

APRIL 9, 2019

Guest Post by: Eric Wang (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Chris Butler]. Journey Into the World of Strategy. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Mind the Product

APRIL 10, 2019

Few people have more experience in leading product teams than Joff Redfern. Now the VP of Product at Atlassian, he’s held similar roles at LinkedIn, Yahoo!, and Fidelity Investments. Joff’s team at Atlassian creates the products that many of us use to manage our own product and development processes; he’s got a unique viewpoint on the state of product management.

Product Research 137

Product Research Customer Experience Entertainment Software Engineering 137

Amplitude

APRIL 11, 2019

At Amplitude, we often use the phrase “product-led” because it represents something we are really passionate about, and it inspires why we’re building the product we are building. We acknowledge that the phrase is prone to misunderstanding. In this post, we want to explain where we’re coming from, and hopefully start a dialogue. What does it mean to be “product-led”?

Data Visualization 112

Data Visualization User Testing B2C Customer Experience 112

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

First Round Review

APRIL 8, 2019

Zainab Ghadiyali's extraordinary career has taken her from nonprofit work in Peru to life as Product Lead at Airbnb. With tactical advice on building transferable skills and beating impostor syndrome, she shows entrepreneurs how to embrace the unconventional path and forge a career fueled by curiosity.

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The Product Guy

APRIL 11, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

Product Management 137

Product Management Product Manager Management Management 137

Mind the Product

APRIL 11, 2019

Last year I started my product management career full time, with a startup called Split Software. Previously I was a growth experimentation manager at Skyscanner, and while there I got to work closely with product managers and designers and generally dipped my toes into the product world whenever I could. My current role has been challenging but thoroughly rewarding.

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Product Management Product Manager Customer Experience User Friction 128

The Accidental Product Manager

APRIL 8, 2019

Product managers need to do a better job of customizing their emails Image Credit: twitter.com/mattwi1s0n. So let’s talk about email for just a moment. If you are like me, you get a ton of the stuff. In all honesty, most of it is junk and I just end up deleting it even before I read it. However, there are those one or two emails that just happen to catch my eye.

Customer Experience 105

Customer Experience Product Management Product Manager Management 105

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

First Round Review

APRIL 9, 2019

Zainab Ghadiyali's extraordinary career has taken her from nonprofit work in Peru to life as Product Lead at Airbnb. With tactical advice on building transferable skills and beating impostor syndrome, she shows entrepreneurs how to embrace the unconventional path and forge a career fueled by curiosity.

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The Product Guy

APRIL 8, 2019

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed The Best Product Person of 2018 and debated Featured Product, Alpha … And, also, thank you to our awesome sponsors who make everything possible…

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Events Product Management Product Manager Management 128

Mind the Product

APRIL 12, 2019

Everyone knows about technical debt. But we often stay silent about the emotional debt product managers can build up while building products they love. In this talk from #mtpengage Manchester, Tomek Wlodarek explores the topic of emotional debt, and what product managers can do to mitigate it. Being a product manager can be like riding a bike, except the bike is on fire – you’re on fire, everything is on fire.

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Weak Development Team Finance Naming Product Management 116

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Creatively exploring market preferences is critical for success. Google first gained an initial foothold and held onto it through such evaluations. Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies.

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User Testing Research Software Customer Feedback Feedback Software 110

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Product Innovation Educators

APRIL 8, 2019

Commit to the process and work through challenges to achieve product success. Many of the companies I have worked with this year want to make their product development and management capability more agile. They sometimes express their current process is too linear, rigid, and heavy as well as not providing the shorter time-to-market they want. Most often they are using something that is of a stage-gate nature, but being more agile doesn’t mean throwing away a stage-gate framework.

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Agile Analytic Tools Software Development Software Developers 100

ProductPlan

APRIL 9, 2019

For a product manager to be successful, they must be viewed as both credible and trustworthy. Without that confidence, product managers can get stuck in an ongoing cycle of attempting to quash doubts by revisiting topics over and over again because they haven’t secured buy in on various ideas, projects and initiatives. A lack of trust from developers and engineers creates endless second-guessing, challenges and sometimes even a refusal to follow through on requests, which becomes a huge ti

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Weak Development Team Technical Review Customer Experience KPI 85

Pragmatic Marketing

APRIL 9, 2019

Much of what product managers do on a daily basis is prioritize a long list of requests. Requests that come from everywhere: a feature needed to close a deal, an idea from the dev team, a list of open items from support, and on and on and on. And everytime we have a meeting, we walk away with another list of requests. What’s missing for many product managers—perhaps most—is first-hand experience.

Marketing 70

Marketing B2B Customer Experience Messaging 70

ProductCraft

APRIL 10, 2019

This week on Product Love, I talked to one of the first bloggers in the world. Really. Michael Sippey, the VP of Product at Medium, started writing online in 1995 with a blog called “Stating The Obvious.” He is also the former VP of Product at Twitter and CEO of TalkShow Industries. It makes sense. The post Product Love Podcast: Michael Sippey, VP of Product at Medium appeared first on ProductCraft by Pendo.

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Blog Product Management Product Manager Management 81

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

BrainMates

APRIL 9, 2019

One Product Manager superpower we have is the ability to constantly context switch between big and small, future and present, general and specific. This is an admirable quality. And, it can make it very difficult to focus on any one thing. The Product Management role requires us to look for opportunities that no-one else has seen, to scan the horizons as explorers, seeking the problems and points of friction that have been left untouched until now.

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Customer Experience Vision Presentation Product Management 81

The Product Coalition

APRIL 11, 2019

Meet Dmitrii?—?the main person in the Product team for Dashly. People like Dmitry are usually called Product Managers., they are responsible for new features, product development and only they decide if users really need this or that feature (jk, they make customer development based decisions). And this is Elena. Those of you who read our book already know her Elena is a Product Marketing Manager.

Product Marketing 69

Product Marketing Customer Experience Marketing KPI 69

Pragmatic Marketing

APRIL 9, 2019

Much of what product managers do on a daily basis is prioritize a long list of requests. Requests that come from everywhere: a feature needed to close a deal, an idea from the dev team, a list of open items from support, and on and on and on. And everytime we have a meeting, we walk away with another list of requests. What’s missing for many product managers—perhaps most—is first-hand experience.

Marketing 70

Marketing B2B Customer Experience Messaging 70