Mind the Product

APRIL 12, 2019

Why are CEOs crazy? This is the question that Amanda Richardson , CEO of Rabbit, tackled at #mtpcon Singapore. With extensive experience working with CEOs, and now being one herself, Amanda has come to the conclusion that even good CEOs are crazy. Moving from leading product teams to leading a company has given her the perspective to really understand why CEOs drive product managers crazy, and what product managers can do to make things better.

Research Software 181

Research Software Vision Customer Experience Presentation 181

Tyner Blain

APRIL 8, 2019

In our continuing series on managing the risk in your backlog, we look at the risk of kidding ourselves. Specifically, we use cause and effect and hypotheses to identify the assumptions in our plans, but if we don’t do it the right way, we will lie to ourselves by validating our assumptions instead of responding to the truth when we see it. Steps in a Journey to Managing Risk.

User Testing 80

User Testing Feedback Software Product Research Research Software 80

ProductPlan

APRIL 11, 2019

Product management owns the roadmap. They spend more time than anyone in the company poring over this important strategic blueprint. But that doesn’t mean the roadmap is an internal document for the product team’s eyes only. If they want their products to succeed, product managers need to share their roadmaps with other teams across the company.

Roadmap 96

Roadmap Data Visualization Software Review Product Research 96

The Product Bistro

APRIL 7, 2019

An interesting topic today, what it must be like to sell to someone who lives and breathes products, and all aspects therein. This post revolves around selecting a realtor as the trustee of my Stepfather’s estate. Synopsis: In late 2018, my Stepfather, my father figure for over 40 years, passed away. He had been ill […].

Product Manager 236

Product Manager Product Management Management Management 236

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Alchemer Mobile

APRIL 11, 2019

Although all apps are published to the same app stores, customer expectations and use cases vary tremendously between app categories. It’s important to remember that all apps aren’t expected to be created equal, and app publishers shouldn’t all take the same approach to engagement and user experience. In order to fully understand how your app’s experience compares with the market, it’s important to look at benchmarks in your specific app category.

Finance 203

Finance Feedback Software User Testing Customer Experience 203

Mind the Product

APRIL 8, 2019

A few years ago, comedian Aziz Ansari released a Netflix special called “ Live at Madison Square Garden ”. During his set, he joked about the effort required to buy a new toothbrush. Not just any toothbrush would do, he had to have the best. He researched for hours, Googling “best toothbrush” and reading articles on the pros and cons of bristle strength.

Product Research 186

Product Research Research Software Customer Experience User Testing 186

The Product Bistro

APRIL 7, 2019

An interesting topic today, what it must be like to sell to someone who lives and breathes products, and all aspects therein. This post revolves around selecting a realtor as the trustee of my Stepfather’s estate. Synopsis : In late 2018, my Stepfather, my father figure for over 40 years, passed away. He had been ill for a while, so it wasn’t a surprise that his health deteriorated and he slipped off this mortal coil, it was a turning point for me personally.

Product Manager 195

Product Manager Product Management Management Management 195

Product Management Unpacked

APRIL 10, 2019

If you’re reading this, you’re exploring how to become a Product Manager and you’ve undoubtedly concluded that you will be in high demand. You’re right. The role of Product Manager is in the top 10 hardest-to-fill jobs across the entire information technology sector, which makes them among the highest paid, too. So why aren’t there more good Product Managers?

Product Manager 162

Product Manager Product Management Certifications Management 162

Product Talk

APRIL 10, 2019

As a discovery coach , I work with all kinds of companies and teams. Some are brand new to discovery , others are already far along in their journey. To start, I always work with the leaders to identify one or two teams who we think will become champions for continuous discovery within the organization. Our goal is to create a bright spot to highlight what good looks like within that organization.

Product Research 151

Product Research User Testing Data Visualization Reporting Tools 151

Advertisement

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

The Product Guy

APRIL 9, 2019

Guest Post by: Eric Wang (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Chris Butler]. Journey Into the World of Strategy. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Intercom, Inc.

APRIL 10, 2019

Live chat is the ultimate way for modern sales and marketing teams to engage personally with customers, but sometimes the process of choosing the right live chat tool can feel overwhelming. With so many tools and shiny new features emerging in the market, decision paralysis can easily kick in. That’s why we’re publishing two new guides to help you in that process – Intercom’s Guide for Buying Live Chat for Marketing and Intercom’s Guide for Buying Live Chat for Sales.

User Testing 142

User Testing Research Software Customer Experience Marketing 142

Mind the Product

APRIL 10, 2019

Few people have more experience in leading product teams than Joff Redfern. Now the VP of Product at Atlassian, he’s held similar roles at LinkedIn, Yahoo!, and Fidelity Investments. Joff’s team at Atlassian creates the products that many of us use to manage our own product and development processes; he’s got a unique viewpoint on the state of product management.

Product Research 142

Product Research Customer Experience Entertainment Software Engineering 142

Amplitude

APRIL 11, 2019

At Amplitude, we often use the phrase “product-led” because it represents something we are really passionate about, and it inspires why we’re building the product we are building. We acknowledge that the phrase is prone to misunderstanding. In this post, we want to explain where we’re coming from, and hopefully start a dialogue. What does it mean to be “product-led”?

Data Visualization 112

Data Visualization User Testing B2C Customer Experience 112

Advertisement

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

Management

The Product Guy

APRIL 11, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

Product Manager 137

Product Manager Product Management Management Management 137

First Round Review

APRIL 8, 2019

Zainab Ghadiyali's extraordinary career has taken her from nonprofit work in Peru to life as Product Lead at Airbnb. With tactical advice on building transferable skills and beating impostor syndrome, she shows entrepreneurs how to embrace the unconventional path and forge a career fueled by curiosity.

111

111

Mind the Product

APRIL 11, 2019

Last year I started my product management career full time, with a startup called Split Software. Previously I was a growth experimentation manager at Skyscanner, and while there I got to work closely with product managers and designers and generally dipped my toes into the product world whenever I could. My current role has been challenging but thoroughly rewarding.

Product Manager 134

Product Manager Product Management Customer Experience User Friction 134

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Creatively exploring market preferences is critical for success. Google first gained an initial foothold and held onto it through such evaluations. Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

Strategy

The Product Guy

APRIL 8, 2019

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed The Best Product Person of 2018 and debated Featured Product, Alpha … And, also, thank you to our awesome sponsors who make everything possible…

Events 128

Events Product Manager Product Management Management 128

First Round Review

APRIL 9, 2019

Zainab Ghadiyali's extraordinary career has taken her from nonprofit work in Peru to life as Product Lead at Airbnb. With tactical advice on building transferable skills and beating impostor syndrome, she shows entrepreneurs how to embrace the unconventional path and forge a career fueled by curiosity.

111

111

Mind the Product

APRIL 12, 2019

Everyone knows about technical debt. But we often stay silent about the emotional debt product managers can build up while building products they love. In this talk from #mtpengage Manchester, Tomek Wlodarek explores the topic of emotional debt, and what product managers can do to mitigate it. Being a product manager can be like riding a bike, except the bike is on fire – you’re on fire, everything is on fire.

Weak Development Team 122

Weak Development Team Finance Naming Product Manager 122

Intercom, Inc.

APRIL 12, 2019

Engineers who use Intercom’s mobile SDKs to communicate with their customers trust us to provide a stable and trustworthy platform that won’t break the apps they work so hard to build. This can be a challenge when the mobile development landscape is so fragmented by multiple platforms and SDK versions. Apple and Google release new major versions of their mobile OSes every year.

Customer Experience 21

Customer Experience User Friction Framework Engineering 21

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

The Accidental Product Manager

APRIL 8, 2019

Product managers need to do a better job of customizing their emails Image Credit: twitter.com/mattwi1s0n. So let’s talk about email for just a moment. If you are like me, you get a ton of the stuff. In all honesty, most of it is junk and I just end up deleting it even before I read it. However, there are those one or two emails that just happen to catch my eye.

Customer Experience 105

Customer Experience Product Manager Product Management Management 105

Product Innovation Educators

APRIL 8, 2019

Commit to the process and work through challenges to achieve product success. Many of the companies I have worked with this year want to make their product development and management capability more agile. They sometimes express their current process is too linear, rigid, and heavy as well as not providing the shorter time-to-market they want. Most often they are using something that is of a stage-gate nature, but being more agile doesn’t mean throwing away a stage-gate framework.

Agile 100

Agile Analytic Tools Software Developers Software Development 100

Mind the Product

APRIL 9, 2019

Last year, on 23 May 2018, we celebrated the first ever World Product Day – a day all about shining a spotlight on our global tribe of product people, connecting local communities with each other, highlighting the craft of product management, and having fun along the way. On Wednesday, 15 May 2019 we’re back again, and this year it’s going to be bigger and better than ever.

Events 23

Events Product Manager Product Management Management 23

Intercom, Inc.

APRIL 9, 2019

Customers today enter the sales cycle full of knowledge, opinions and feelings about your product and your company. In most cases, your buyers have already educated themselves. They might have even played around with freemium versions of your product. Personally speaking, this is how I purchase software. “In most cases, your buyers have already educated themselves” You want to catch me when I’m most interested – clicking around your website and investigating your offering and p

Customer Experience 21

Customer Experience Product Research Education User Testing 21

Advertisement

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

Technology

The Product Coalition

APRIL 10, 2019

Or at least an attempt… 😉 Continue reading on ProductCoalition.com ».

Definition 89

Definition Product Manager Product Management Management 89

ProductPlan

APRIL 9, 2019

For a product manager to be successful, they must be viewed as both credible and trustworthy. Without that confidence, product managers can get stuck in an ongoing cycle of attempting to quash doubts by revisiting topics over and over again because they haven’t secured buy in on various ideas, projects and initiatives. A lack of trust from developers and engineers creates endless second-guessing, challenges and sometimes even a refusal to follow through on requests, which becomes a huge ti

Weak Development Team 85

Weak Development Team Technical Review Customer Experience KPI 85

ProductCraft

APRIL 10, 2019

This week on Product Love, I talked to one of the first bloggers in the world. Really. Michael Sippey, the VP of Product at Medium, started writing online in 1995 with a blog called “Stating The Obvious.” He is also the former VP of Product at Twitter and CEO of TalkShow Industries. It makes sense. The post Product Love Podcast: Michael Sippey, VP of Product at Medium appeared first on ProductCraft by Pendo.

Blog 81

Blog Product Manager Product Management Management 81