Sat.Apr 25, 2020 - Fri.May 01, 2020

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A Breakup Letter to Staging

Split

Dear Staging – It’s not working out anymore. I would say it’s not you, it’s me, but actually – it is you. You have several flaws that make working with you impossible. Staging – You’re Expensive. First, you’re very expensive to maintain. Even if you just have the basic architecture, with web servers and application servers that query a database, and a memory-based cache, you still cost me over $100k per year!

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How Can Product Managers Reduce Cognitive Load To Increase Feature Adoption?

Mind the Product

How do friction costs and Hick’s Law affect the adoption rates of product features, and how can product managers reduce a user’s cognitive load? A number of different elements compete for an online audience’s attention. Visitors immediately have to process the navigation, layout, forms, text and images all while learning how to use a digital product.

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4 Reasons Why Every Data-Driven Product Leader Should Attend Pulse Everywhere

Gainsight

If you haven’t already heard, Gainsight is hosting Pulse Everywhere coming up on May 13th and 14th, which will be one of the largest virtual gatherings of Product leaders currently happening. If you’re not yet registered, check out the agenda and sign up. And, if you need more convincing, here are four reasons why you should attend: . 1. Hear the latest on product-led growth from Product leaders at Adobe, Seismic, RingDNA, and more We have a great lineup of data-driven Product leaders who will s

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Learnings from One Year into Product Management

The Product Coalition

The First 30 Days You realize this is nothing like what is written in most of the product management books The first few days as a product manager can be really hard because you don’t know what exactly are you supposed to do, and the only reference you have is other PMs in your team. Likely, you won’t get to work on a product in the first 30 days. So what should you do in these 30 days?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Key to Becoming a Great Business Problem Solver

Product Management University

This is going to sound elementary, but hang with me for a minute. The key to becoming a great business problem solver is the ability to distinguish customer problems from customer outcomes or goals. Here’s what I mean. Customers say things like, “ One of our biggest problems is that we don’t get enough repeat business from existing customers.” It’s easy to take statements like that at face value (the problem) and quickly turn our attention to the product solution.

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Measuring the Success of Your Product Ops Team

ProductCraft

You’ve read a few articles and blog posts about how product ops is on the rise and the value it can provide to your organization. So, you began building out your own product ops team. You determined the biggest areas of need and opportunity, then you hired the best people for the job. Now, the. Read more » The post Measuring the Success of Your Product Ops Team appeared first on ProductCraft by Pendo.

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21 Best Practices for Migrating to React JS

Modus Create

Adopting a modern tech stack is essential for any organization embracing the digital transformation journey. The modernization of web applications is a core requirement as customers demand high performing and well-designed user interfaces. These tips are directed to teams migrating to React but can be applied to other modernization processes as well.

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Why do dancers make great Product Managers

The Product Coalition

Why Do Dancers Make Great Product Managers Image from Pexels For as long as I can remember, I’ve been passionate about dancing and product management. I started dancing in my bedroom when I was little, then I took classes and then I took more and harder classes. After a while, I started giving classes and occasionally performing dance shows. I did it for almost 15 years now and during this time my passion kept growing both for dancing and for product management.

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Everything just changed: How to keep your customers at the center during turbulent times

Intercom, Inc.

As marketers, our job is to understand our customers – their hopes, their wants, their needs – and then communicate the value of our product in the context of their lives. But what do you do when everything is turned upside down? At SaaStr Summit , I spoke about how businesses can adapt during these uncertain times by focusing on customer impact. I shared how we’re navigating these big changes, from the immediate impacts on customers, to the implications for our marketing and product plans, and,

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Creating Solutions for COVID-19 Frontliners – a Case Study

Mind the Product

In Part 2 of our Coping Through COVID series , we learn how the team at Springer Nature Experiments quickly created an interface, packed with vital information on Coronavirus detection protocols for the scientific research community. Overview. COVID-19 caused by the SARS-CoV-2 virus has brought everyday life to a halt all around the world. In mid-March, when COVID-19 reached 270,000+ cases globally, most of us started to work from home and to follow social distancing rules.

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Product Challenges to Watch Out For

The Product Guy

It can be hard to stay engaged with people inside and outside the product organization. Watch and learn more from product management expert, Meghan Nesta.

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How to be a great product manager during a recession

Product Management Unpacked

We are in an economic crisis. They happen every so often. In business, sometimes we call them recessions. The National Bureau of Economic Research (NBER) Business Cycle Dating Committee, the group entrusted to call the start and end dates of a recession, defines a recession as “a significant decline in economic activity spread across the economy, lasting more than a few months.” There have been as many as 47 recessions in the history of the United States. n my career alone, I have

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Hey, partner! Introducing new programs for app and service partners

Intercom, Inc.

In times like these, we could all use friends, supporters, collaborators. And as businesses, we could all use partners to forge stronger relationships with our customers. So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. Partnerships have always been key to the way we work at Intercom.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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An Agile Project to Enable Social Distancing: a Case Study

Mind the Product

COVID-19 has brought a crisis to many industries and many companies. Transport, especially home delivery providers, faces big challenges. How can they ensure social distancing and thorough hygiene practices in everyday deliveries? Here’s how one transport company solved this challenge. While food and smaller packages can be left at the door without any personal contact, what do they do with larger deliveries like furniture?

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Alignment of Strategy, Roadmap & Backlog

The Product Guy

All product managers need to link the high-level challenge they are solving with the day-to-day. How do you keep them connected and in sync when there are different disciplines and stakeholders involved on each level? During this talk, we will review the process and method by which you align the three key components of product planning. In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation on this topic.

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Watch: Diving into 2020 Mobile App Engagement Benchmarks

Alchemer Mobile

Watch our latest webinar where Robi Ganguly, Apptentive CEO and Co-founder, and Christy Culp, Apptentive VP of Customer Success, share exclusive data and key insights from our 2020 Mobile App Engagement Benchmark Report. Since the report is an extensive resource, this webinar serves as a valuable synopsis where we walk through the data and highlight key takeaways for our research.

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H.O.M.E: Off the clock – love, laughter and life through a lens

Intercom, Inc.

“Home where the heart is,” as the saying goes. And for now, it’s where you’ll find the office and school and the shops and concerts, too. H.O.M.E. is a special four-part series on Inside Intercom that explores how people across many industries and countries are managing to persevere with the help of technology. When it’s all said and done, we’ll have covered the following themes: H ealth and wellness – how are people staying healthy in mind and body?

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How to Grow and Scale a High-Functioning Team by Richard Cadman

Mind the Product

In this talk, Richard Cadman, Principal Product Manager at Monzo , helps us think through practical steps we need to take to grow and scale a high-functioning team. Using examples from his experience at Monzo, where he built his team up from 10 to 40 people, he covered: How to get teams engaged. How to set teams up for success. What to do when you get it wrong (which you will).

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On the Important Arc of Product Process

The Product Guy

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Consultant, Drew Falkman. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

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Top Examples of Coronavirus Customer Communication

Alchemer Mobile

Raise your hand if your inbox is full of emails from brands you bought something once from in 2013 telling you they’re “here for you during this uncertain time.” 🙋 While I’m sure we all appreciate this level of communication to a certain extent, it has become a little redundant and meaningless when every single brand is saying the same thing with little to show for it.

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Measuring proactive communication in COVID-19 conversations

Intercom, Inc.

During this time, businesses are not just waiting for customers to check in – they’re leaning on automation to proactively communicate with their customers at scale. As the current crisis has unfolded, we’ve seen those trends emerge among our own customers as well. In early March, the analytics team and I saw a spike in overall conversations between businesses and their customers.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Building Communities That Work – Emily Webber on The Product Experience

Mind the Product

It can be tough, even at the best of times, to remain engaged at work – to find a community of people to share with and learn from. Emily Webber’s seen this in action and has started (and nurtured) successful communities both at work and at home. She joined us to continue where her 2018 Mind the Product talk left off and to go deeper into how to build great communities with remote teams.

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How to Write Compelling User Research Insights in 6 Steps

dscout People Nerds

We’re often reminded of the importance of “sharing insights.” But advice for how define an insight, and how we should be writing them, is vague at best. .

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Don’t Follow Your Gut (and What to Do Instead)

Nir Eyal

The post Don’t Follow Your Gut (and What to Do Instead) appeared first on Nir and Far.

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Reading list: Thinking about design

Intercom, Inc.

Intercom is a proudly product-first company , with a focus on delivering great product that helps our customers build relationships with their users. Being product-first or product-led has shaped our culture and ethos in very palpable ways, and one of the characteristics of that culture is the degree to which we think deeply about how design. Above all, we have fostered a culture that encourages strong opinions – our opinions can change with time and circumstance, of course, but what remains con

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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TEI 280: Learn how product managers should set product price – with Ben Malakoff

Product Innovation Educators

Three phases of pricing for product managers. This episode is about pricing. A lot of product managers are not very involved in pricing decisions. If you are one of them, you should change that. Our guest, Ben Malakoff, learned how to price products and in this interview he shares what you’ll need to know to be part of pricing decisions, increasing your influence.

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Why Netflix was called Kibble before launch #DogFood

NextBigWhat

[…] More. The post Why Netflix was called Kibble before launch #DogFood appeared first on NextBigWhat.

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You Need to Take a Break— If You Love Data, These 5 Podcasts Will Help

Indicative

Our eyes need rest — so do our brains. Tech professionals who spend their workdays analyzing data, searching for information, learning about processes, writing reports, reading information, and troubleshooting problems are particularly prone to mental fatigue. . The biggest lesson that many of us have learned in the first months of 2020 is that no matter how advanced our society has become due to the availability of technology, we cannot outsmart our physiology.