Sat.May 08, 2021 - Fri.May 14, 2021

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Five Product Owner Myths Busted

Roman Pichler

Myth #1: The product owner must ensure that the stakeholders are satisfied. Stakeholders can be powerful and influential individuals. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

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A Tale of Two Products: BigVision vs. HyperNarrowFocus

The Product Coalition

First, let me introduce our two products along with some context and background to set the scene. You could think of them as businesses, ventures, or departments as well, the same logic applies. For the purposes of our thought experiment here, both businesses are starting at the same time, have the same capital available, the same quality of people and the same resources (e.g. distribution, etc).

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How Mobile Product Managers Can Increase Productivity

Alchemer Mobile

Mobile product managers handle an extremely long list of competing tasks—sometimes resulting in progress paralysis. When you’re able to get clear about how to tackle your long list of to-dos, the result is more efficiency, more effectiveness, and ultimately, a more productive product planning process. If you feel like you have too much to do and need a new method for quick, effective prioritization, our new guide The Mobile Product Manager’s Productivity Quadrant is here to help.

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Building high-performing teams through continuous improvement

Intercom, Inc.

At Intercom, we’ve always focused on building excellent products which our customers value and love. Continuing to meet this goal as we scale means constantly re-evaluating how our teams work to keep performing at our very best. There is no “one size fits all” approach to building high-performing teams. Once you find a winning formula, it doesn’t stay relevant for long.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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TEI 334: Making product management effective regardless of the product emphasis in an organization – with Monika Murugesan

Product Innovation Educators

How product managers can excel in both supportive and challenging organizational environments. In this discussion we share ideas and experiences for getting more benefits from product management and how you can help with that, regardless of whether your organization supports product management or not. To help us with that is someone who has made it happen, increasing the visibility and effectiveness of product management, in different types of organizations.

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My journey from Software Engineer to Product Manager

Mind the Product

ADVERTORIAL Throughout my career, I’ve met many people looking to make a jump into product management from a variety of other roles. I try to give them whatever advice I can, but the transition I can speak to the best is that of Software Engineer to Product Manager, as it’s the career move I made [.] Read more » The post My journey from Software Engineer to Product Manager appeared first on Mind the Product.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges.

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Five Product Owner Myths Busted

Roman Pichler

Listen to this article: [link]. Myth #1: The product owner must ensure that the stakeholders are satisfied. Stakeholders can be powerful and influential individuals. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

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COVID-19: The Never-Ending Minimum Viable Product (MVP) of 2020 In Europe

The Product Coalition

Image: Miguel A. Padrinan @pexels I still remember when the first case in China became known. It was December, I was grabbing a coffee with a colleague in the kitchen area at our offices in Düsseldorf and we were casually discussing this. Back then we couldn’t have imagined of course that two months later, cases would also initiate in Europe and things would evolve the way they have till today.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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TEI 334: Making product management effective regardless of the product emphasis in an organization – with Monika Murugesan

Product Innovation Educators

How product managers can excel in both supportive and challenging organizational environments. In this discussion we share ideas and experiences for getting more benefits from product management and how you can help with that, regardless of whether your organization supports product management or not. To help us with that is someone who has made it happen, increasing the visibility and effectiveness of product management, in different types of organizations.

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Setting up research ops for customer discovery

Mind the Product

There were a lot of sessions at our recent MTPCon APAC on Discovery. Really nothing represents the core of our craft more than connecting with customers and building empathy for their struggles. Following a round table, I thought I’d take some time to write down some recent tips/tricks that I’ve used for scaling discovery. Lucky [.] Read more » The post Setting up research ops for customer discovery appeared first on Mind the Product.

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Why the Illusion of Control Is Hurting Your Goals

Nir Eyal

The post Why the Illusion of Control Is Hurting Your Goals appeared first on Nir and Far.

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“We Don’t Run AB-Tests Any more.”

The Product Coalition

Why People Abandon the Most Important Tool in Product Development Continue reading on Product Coalition ».

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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The Principles of Experiment Flow

Strategyzer

This is a guest post from David J Bland, co-author of our best selling book Testing Business Ideas. Testing Business Ideas explains how to increase the success of any venture by providing a practical guide to rapid experimentation.

Testing 135
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How to create a product strategy – Nacho Bassino on The Product Experience

Mind the Product

In his new book, Product Direction: How to Build Successful Products at Scale with Strategy, Roadmaps, and Objectives and Key Results (OKRs), Xing Product Director Nacho Bassino details the parts of the job that any senior product person needs to master – but which are really difficult to learn before you’re responsible for them. We chatted [.

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Free Product Management Course: Outcome-Based Enhancement Process

Product Management University

Implementing an Outcome-Based Product Enhancement Process in 5 Steps. Learn how in this free product management course. It’s your first step to eliminating constantly changing priorities and creating a culture of customer value across product, marketing, sales and customer success teams. Enroll in the Free On-Demand Course Who doesn’t want to hijack your roadmap?

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User Experience in Product

The Product Coalition

How User Research and Analysis can Help our Products Deliver Value Continue reading on Product Coalition ».

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Contribute Meaningfully: The Power of a Research Strategy

dscout People Nerds

Chris Geison walks us through the distinctions between “strategic research” and “research strategy” to unpack how the latter is the key to improving team bandwidth and securing a seat at the table.

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Health Care Product Managers Deal With Privacy Issues

The Accidental Product Manager

Product managers have to deal with patient data privacy laws Image Credit: Stock Catalog. Every product manager wants to be in charge of a product that customers want. However, it turns out that some of us have to deal with situations in which our customers want what we have, but they are also afraid to give us what we need in order to deliver our product to them.

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Built for you: Custom Reports, Conversation Topics, Macros, and more to personalize customer communication

Intercom, Inc.

When it comes to supporting and engaging customers, striking the balance between personalization and efficiency is critical if you want to operate at scale. But in order to find that highly sought-after sweet spot, you need to deeply understand your customers’ experiences with your product – and their expectations. Without this knowledge, it’s inevitable that your customer communication will remain impersonal and inefficient, neither of which will empower your team to meet ever-rising customer e

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Top Eight Cloud Storage Platforms For Businesses To Store Data

The Product Coalition

“Pixabay” Businesses these days leverage advanced technologies as they continue to thrive in this competitive world. Several technologies make our lives easy, not only at a personal level but also at a professional level. These technologies impact business so much that every sector wants to reap its benefits. In this blog, we shall discuss cloud storage technology, a secure way to save your businesses’ data easily, from anywhere and at any time.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How to Hire a Product Manager

Ken Norton

The classic essay that defined the product manager role -. What is product management? What does a product manager do? What makes a great product manager, and how do you become one? Updated in 2021, this is the classic essay by Ken Norton that defined the role of product management and launched thousands of PM careers. It’s been a while.

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The 3 stages of product development at a high growth tech company by Cameron Adams

Mind the Product

In this #mtpcon Digital APAC keynote, Cameron Adams, Co-Founder and Chief Product Officer at Canva shares the strategic tools needed to understand and manage products through the various phases of an organisation’s growth. Watch the talk in full or read on for the overview. Mind the Product members can also watch the recordings of all our #mtpcon [.

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The Practical, No Nonsense Guide to Starting a Career in User Research

dscout People Nerds

There is no “right” path for becoming a user researcher. We walk through tips for accumulating the skills you need to get started in UX with a flexible budget and schedule.

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How to Build a Roadmap for an Ultra Agile Team

The Product Coalition

When I talk about roadmaps with younger product leaders, I often hear things like “we don’t need one, we are agile” or “why build a roadmap when things will surely change”. This couldn’t be farther from the truth. The roadmap sets the strategic direction of the company, and when built right it also doesn’t have to change that frequently, despite your agility.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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So, You Want To Become a Great Product Manager?” Q&A with Jackie Bavaro

Nir Eyal

The post So, You Want To Become a Great Product Manager?” Q&A with Jackie Bavaro appeared first on Nir and Far.

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Tools for agile product teams by Gavan Moule

Mind the Product

In this #mtpcon Digital APAC session, sponsored by Lucid, the company’s customer success manager Gavan Moule takes us through ways we can facilitate Agile workshops and team working using Lucidspark virtual whiteboards. With so many of us working remotely, tools such as these are really coming into their own. Watch the talk in full or [.] Read more » The post Tools for agile product teams by Gavan Moule appeared first on Mind the Product.

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The 1% Trap: Product Managers, Stop Building Features Just for Your Power Users!

Userpilot

It’s a sad state of affairs when you dig into app metrics. A quarter of all mobile apps are only used once – and 85% of us use 5 apps regularly. Think about your own day, how many apps do you use and how many have you tried once and then never opened again? Although these are Mobile App statistics, other consumer products or freemium/free-trial B2B SaaS products aren’t that much better.