Sat.May 08, 2021 - Fri.May 14, 2021

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Five Product Owner Myths Busted

Roman Pichler

Myth #1: The product owner must ensure that the stakeholders are satisfied. Stakeholders can be powerful and influential individuals. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

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A Tale of Two Products: BigVision vs. HyperNarrowFocus

The Product Coalition

First, let me introduce our two products along with some context and background to set the scene. You could think of them as businesses, ventures, or departments as well, the same logic applies. For the purposes of our thought experiment here, both businesses are starting at the same time, have the same capital available, the same quality of people and the same resources (e.g. distribution, etc).

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How Mobile Product Managers Can Increase Productivity

Alchemer Mobile

Mobile product managers handle an extremely long list of competing tasks—sometimes resulting in progress paralysis. When you’re able to get clear about how to tackle your long list of to-dos, the result is more efficiency, more effectiveness, and ultimately, a more productive product planning process. If you feel like you have too much to do and need a new method for quick, effective prioritization, our new guide The Mobile Product Manager’s Productivity Quadrant is here to help.

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Building high-performing teams through continuous improvement

Intercom, Inc.

At Intercom, we’ve always focused on building excellent products which our customers value and love. Continuing to meet this goal as we scale means constantly re-evaluating how our teams work to keep performing at our very best. There is no “one size fits all” approach to building high-performing teams. Once you find a winning formula, it doesn’t stay relevant for long.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Five Product Owner Myths Busted

Roman Pichler

Listen to this article: [link]. Myth #1: The product owner must ensure that the stakeholders are satisfied. Stakeholders can be powerful and influential individuals. But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal.

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My journey from Software Engineer to Product Manager

Mind the Product

ADVERTORIAL Throughout my career, I’ve met many people looking to make a jump into product management from a variety of other roles. I try to give them whatever advice I can, but the transition I can speak to the best is that of Software Engineer to Product Manager, as it’s the career move I made [.] Read more » The post My journey from Software Engineer to Product Manager appeared first on Mind the Product.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges.

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Why the Illusion of Control Is Hurting Your Goals

Nir Eyal

The post Why the Illusion of Control Is Hurting Your Goals appeared first on Nir and Far.

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COVID-19: The Never-Ending Minimum Viable Product (MVP) of 2020 In Europe

The Product Coalition

Image: Miguel A. Padrinan @pexels I still remember when the first case in China became known. It was December, I was grabbing a coffee with a colleague in the kitchen area at our offices in Düsseldorf and we were casually discussing this. Back then we couldn’t have imagined of course that two months later, cases would also initiate in Europe and things would evolve the way they have till today.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The Principles of Experiment Flow

Strategyzer

This is a guest post from David J Bland, co-author of our best selling book Testing Business Ideas. Testing Business Ideas explains how to increase the success of any venture by providing a practical guide to rapid experimentation.

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Setting up research ops for customer discovery

Mind the Product

There were a lot of sessions at our recent MTPCon APAC on Discovery. Really nothing represents the core of our craft more than connecting with customers and building empathy for their struggles. Following a round table, I thought I’d take some time to write down some recent tips/tricks that I’ve used for scaling discovery. Lucky [.] Read more » The post Setting up research ops for customer discovery appeared first on Mind the Product.

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Free Product Management Course: Outcome-Based Enhancement Process

Product Management University

Implementing an Outcome-Based Product Enhancement Process in 5 Steps. Learn how in this free product management course. It’s your first step to eliminating constantly changing priorities and creating a culture of customer value across product, marketing, sales and customer success teams. Enroll in the Free On-Demand Course Who doesn’t want to hijack your roadmap?

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“We Don’t Run AB-Tests Any more.”

The Product Coalition

Why People Abandon the Most Important Tool in Product Development Continue reading on Product Coalition ».

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Contribute Meaningfully: The Power of a Research Strategy

dscout People Nerds

Chris Geison walks us through the distinctions between “strategic research” and “research strategy” to unpack how the latter is the key to improving team bandwidth and securing a seat at the table.

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Health Care Product Managers Deal With Privacy Issues

The Accidental Product Manager

Product managers have to deal with patient data privacy laws Image Credit: Stock Catalog. Every product manager wants to be in charge of a product that customers want. However, it turns out that some of us have to deal with situations in which our customers want what we have, but they are also afraid to give us what we need in order to deliver our product to them.

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Built for you: Custom Reports, Conversation Topics, Macros, and more to personalize customer communication

Intercom, Inc.

When it comes to supporting and engaging customers, striking the balance between personalization and efficiency is critical if you want to operate at scale. But in order to find that highly sought-after sweet spot, you need to deeply understand your customers’ experiences with your product – and their expectations. Without this knowledge, it’s inevitable that your customer communication will remain impersonal and inefficient, neither of which will empower your team to meet ever-rising customer e

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User Experience in Product

The Product Coalition

How User Research and Analysis can Help our Products Deliver Value Continue reading on Product Coalition ».

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How to Hire a Product Manager

Ken Norton

The classic essay that defined the product manager role -. What is product management? What does a product manager do? What makes a great product manager, and how do you become one? Updated in 2021, this is the classic essay by Ken Norton that defined the role of product management and launched thousands of PM careers. It’s been a while.

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So, You Want To Become a Great Product Manager?” Q&A with Jackie Bavaro

Nir Eyal

The post So, You Want To Become a Great Product Manager?” Q&A with Jackie Bavaro appeared first on Nir and Far.

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The Practical, No Nonsense Guide to Starting a Career in User Research

dscout People Nerds

There is no “right” path for becoming a user researcher. We walk through tips for accumulating the skills you need to get started in UX with a flexible budget and schedule.

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Top Eight Cloud Storage Platforms For Businesses To Store Data

The Product Coalition

“Pixabay” Businesses these days leverage advanced technologies as they continue to thrive in this competitive world. Several technologies make our lives easy, not only at a personal level but also at a professional level. These technologies impact business so much that every sector wants to reap its benefits. In this blog, we shall discuss cloud storage technology, a secure way to save your businesses’ data easily, from anywhere and at any time.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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How to create a product strategy – Nacho Bassino on The Product Experience

Mind the Product

In his new book, Product Direction: How to Build Successful Products at Scale with Strategy, Roadmaps, and Objectives and Key Results (OKRs), Xing Product Director Nacho Bassino details the parts of the job that any senior product person needs to master – but which are really difficult to learn before you’re responsible for them. We chatted [.

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Secure Monitoring – Open TCP Ports are a Security Risk

eG Innovations

Regardless of the features, price, or support, there is one thing you need from any EUC product, monitoring or otherwise – it should not be a massive security risk. I’ve been updating some of our security documentation explaining what we do to ensure our product is suitable for the security models in regulated industries, such as finance and healthcare.

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The 1% Trap: Product Managers, Stop Building Features Just for Your Power Users!

Userpilot

It’s a sad state of affairs when you dig into app metrics. A quarter of all mobile apps are only used once – and 85% of us use 5 apps regularly. Think about your own day, how many apps do you use and how many have you tried once and then never opened again? Although these are Mobile App statistics, other consumer products or freemium/free-trial B2B SaaS products aren’t that much better.

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How to Build a Roadmap for an Ultra Agile Team

The Product Coalition

When I talk about roadmaps with younger product leaders, I often hear things like “we don’t need one, we are agile” or “why build a roadmap when things will surely change”. This couldn’t be farther from the truth. The roadmap sets the strategic direction of the company, and when built right it also doesn’t have to change that frequently, despite your agility.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Why the future is bright at Productboard

ProductBoard

Want to work for a growing, global startup and see your career skyrocket? Then read on… We are excited to kick off May 2021 with some exciting news. We recently raised $72 million of Series C funding to further the vision of our company — to help every product organization get the right products to market, faster. The lead investor is Tiger Global with participation from existing investors Index.

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How to acquire Gen Z users

NextBigWhat

Consumer founders! Too many startups rely on paid ads. @tiktok_us’s growing popularity + current undersaturation of ads = room to shine organically. 6 examples on how to acquire gen-Z users for free, examples from social, creator, commerce, learning, food startups and more. 7/ Who else am I missing? What are other creative TikTok growth ideas?

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Why I Switched From Spreadsheets to a Roadmap Tool, Featuring Product Director Jay Hum

ProductPlan

Not every product manager is lucky enough to work with a purpose-built roadmapping tool. But those that do seldom return to their old methods of managing the product roadmap. The great benefits outweigh other roadmapping options such as spreadsheets and presentations. When we asked Jay Hum, Director of Product for Autonomic, the first open cloud-based platform for connected vehicle data, about his experiences during a webinar ‘ ‘What’s in Your Product Stack: Roadmaps ,” h