Sat.Feb 01, 2020 - Fri.Feb 07, 2020

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Organizational Cactus: How It May Be Killing Your Product

Radical Product

Organizational Cactus (And What You Can Do About It) In any company, you hear employees complain about the grunt work that makes their work feel less meaningful. Ever feel annoyed at having to submit a receipt for a $7 expense? Or perhaps you were venting to a colleague about having to create reports for management on a metric that you believe is irrelevant?

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Are you a Builder or an Optimizer?

Mind the Product

As I’ve moved through various product roles over the last 10 years, I’ve come to realize that there are two types of product people – builders and optimizers. I fall very naturally and easily into one of these types and have found that it can be helpful to think about my own skills and career progression through the lens of theses two types for the following reasons: Confidence – identifying your inborn talents and strengths helps to build confidence.

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Product owner vs. product manager: Who runs the show?

ProductBoard

What is the difference between the product owner and the product manager? Does the product manager rank higher in the organization than the product owner? Do we need both? With so much debate over the roles of the product owner and the product manager, it’s finally time to unpack these questions in detail. Defining a product owner vs. a product manager can be challenging as many factors influence.

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Know when to ask for help with the 15 Minute Rule

Intercom, Inc.

An inevitable fact of life is that no matter what team you work on, you’re guaranteed to run into problems you get stuck on. Whether you’re a customer support representative or a product engineer, you will encounter issues and problems that you just don’t have the answer to. In these situations, you essentially have two options: You can try to persevere with the problem until you find a solution.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Data Science Beat Human Mind?

Piyanka Jain

A lesson in behavioral economics will tell you that consumers don’t always practice what they preach. So what better reason is there for product marketers to make testing a key phase in their product lifecycle? Unpeel the Facts Consider the unique predicament of KitchenApplianceCowboy and his Super Peeler. Q : Dear SuperAnalyticsMan , Our new and unique peeler was meant to revolutionize the world!

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The Product Mentees of Session 11 #prodmgmt

The Product Guy

Join us in celebrating and congratulating our recent mentee graduates!Signup to be a Mentor Today! Check it out… About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions.

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From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

Intercom, Inc.

The shift from serving just consumers to serving consumers and companies is a massive one. The story you tell to the market, the competitive moats you build, the pricing models fueling your growth – everything that got you to where you are needs to be reimagined for your new buyer. It might be the same core product, but it’s a completely different strategy. “The shift from serving just consumers to serving consumers and companies is a massive one” For Udemy, investing in a B2B arm se

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The Best Product Management Quotes from Top Industry Leaders and Influencers

Alchemer Mobile

The role of the product manager is changing faster than ever. What was once a fairly siloed role has transformed into a high-impact leadership position within the most innovative companies. Despite the constant evolution of the role, there are some things that never change. Here are some of our favorite product and product management quotes from the top product leaders over the years.

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Mastering the art of Prioritizing by Business Value

Mind the Product

As an agile product owner, you’re constantly trying to distinguish your products from the competition. Your secret weapon is your ability to prioritize your product backlog by business value, continuously. You’re well aware of this, but we would argue you could prioritize better. As a product owner, what are the first questions you ask yourself when you begin to prioritize your backlog by business value?

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Wearing Product

The Product Guy

Love-Hate and everything surrounding the identification of a problem. Watch and learn more from product management expert, Tanya Koshy.

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Building an API for powerful customer data analysis

Intercom, Inc.

Today we’re delighted to launch our brand new API version 2.0 , which makes it easier for our customers to pull, analyze, and update Intercom contact and conversation data. This will more easily allow our customers to transform their data into valuable performance reports and business insights. It consists of an overhauled Conversations API, as well as brand new Contacts and Data Attributes APIs.

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After 15 Years as a Product Leader, CEO and Now VC, Here’s the Advice I Always Share with Future Founders

First Round Review

As he makes the transition from operator to investor, Todd Jackson looks back on his career at Google, Facebook, Twitter, and Dropbox (as well as his own chapter as a startup founder) to offer tactical takeaways and frameworks for company builders and product leaders alike.

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Hacking The Hiring Process – Alex Yang & Max Bevan on The Product Experience

Mind the Product

If you’ve ever had to fill a role in your team, then you already know how broken most hiring processes are. It’s even harder if you’re competing for top talent but are only able to pay at NGO/charity scales. That’s the situation that Simprints found itself in when they decided to treat their hiring process as a product and start iterating.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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TEI 267: How companies make product decisions and what they need from product innovators – with Stephen Key

Product Innovation Educators

Getting product managers inside the mind of a professional inventor. Do you have a good idea for a product? As an Everyday Innovator, I’d say the chances are pretty good. Do you try to develop it yourself? What about joining forces with the company you work for? Or, a third, and very profitable option, is to license it. To explore licensing from the perspective of an Everyday Innovator with a good idea or from that of a company being pitched, this is the discussion for you.

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How To Use Market Segments and Personas to Create Higher Value Targets

Product Management University

If you use market segments and personas interchangeably, your market aim could be a little off! Use them in conjunction with one another though, and you have higher value targets for product management, product marketing, sales and customer success teams. The Playbook: Think of market segments as the WHO and personas as the WHAT & WHY. Market segments typically consist of the following three components.

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The Pillars of Product-Led Customer Success

ProductCraft

It’s harder to acquire new customers than ever. According to Profitwell’s survey, customer acquisition cost (CAC) in the B2B industry has grown by more than 70% over the last five years. Therefore, knowing how to retain your customers and making sure that they’re getting the most value from your product is crucial. In today’s market, Read more » The post The Pillars of Product-Led Customer Success appeared first on ProductCraft by Pendo.

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How I Got My Job in Product: Emely Übler, Product Manager

Mind the Product

Emely Übler has been working in product management for six years and as a product manager for Koenig & Bauer Coding in Germany for the last 10 months. Here she explains how she got her job and why she sees herself as a bit of a ‘product mom’ I find what we do at Koenig & Bauer Coding really interesting as we get to work with very modern technology creating coding and marking solutions for different industries (pharmaceuticals, automotive, food and beverage etc).

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Open Innovation Results: Going Beyond the Hype and Getting Down to Business Webinar

Strategyzer

We had the pleasure of having Henry Chesbrough, faculty director of the Garwood Center for Corporate Innovation at the University of California, join Strategyzer co-founder Alex Osterwalder on our StratChat webinar series to discuss his most recent work - Open Innovation Results: Going Beyond The Hype and Getting Down To Business.

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Starter KPIs for B2B/Enterprise

Mironov Consulting

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Vaguely like be asked by a stranger what books they would enjoy: hard to guess unless I know their preferences. But this raises three broad questions: Shouldn’t we spend more time choosing our specific KPIs (or OKRs) than deciding whether to adopt metrics in general ?

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How Can Product Managers Convince Millennials To Buy Jewelry?

The Accidental Product Manager

How can product managers get millennials interested in jewelry? Image Credit: Kris Fricke. Being a product manager for a high-end jewelry company would be a pretty good job to have. You really would not have to sell all that much of your product in order to have a good year. However, these product managers have started to run into a problem. It turns out that the next generation of jewelry buyers, the millennials , just don’t seem to be into the pretty, sparkly, things that you wear every once-i

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Creating Consistency Within the Chaos of Roadmapping by Rohini Pandhi

Mind the Product

The process of building products can be challenging and needs to be iterated on as much as the product itself. In this ProductTank San Francisco talk, Rohini Pandhi, Product Manager at Square , shares her thoughts on roadmapping and its role in the product process. Watch the video for her talk in full. Or read on for an overview of her key points: Strategy.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The difference between product analytics and business intelligence tools — and why you need both

Mixpanel

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks. However, powerful isn’t always useful — particularly for product teams.

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Product Management is Change Management

The Product Coalition

The unavoidable essence of a Product Manager job and how to succeed as a Change Manager through the power of Narratives Continue reading on ProductCoalition.com ».

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Synthetic Simulation for Proactive User Experience Monitoring of Web Applications

eG Innovations

Managing web applications is not a small task and making sure that these web-based business applications are online when that busy workday starts is a challenge for many enterprises. The ability to proactively test the user experience would go a long way for being able to ensure application stability and performance around the clock. Today let’s dive into some of my real-world experiences with web applications, cover some of the monitoring challenges and then take a closer look at a brand-new fe

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Look to the Left By Dave Wascha

Mind the Product

In this MTP Engage Manchester talk, Dave Wascha, then Chief Product Officer at Moonpig, shares with us some insight on solving customer problems by mapping them out and then looking forward and back in time as they relate to one another. His key points include: Understanding customer problems. Looking to the left. How far to the left. Watch the video to see Dave’s talk in full.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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In an Era of Automation and AI, Your Customers Need Your Humanity

Pragmatic Marketing

Editor’s Note: The following is adapted from co-author David Meerman Scott’s upcoming book, Fanocracy: How to Turn Fans into Customers and Customers into Fans. It released in January 2020. Marketers today recognize how the automation of our world holds tremendous opportunities for their business. However, many of us act as if that’s the only option.

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Discover Mobile App Heatmaps to Create Better Products

The Product Coalition

The best product teams have a stronger analytics set-up than the competition. And if your product team is open to new technology, you can instantly gain an edge on the market. One of those new technologies are mobile heatmaps?—?they are widely adopted on the web, but haven’t been used much on mobile apps yet. What is a Mobile App Heatmap? Here’s a fact: Compared to web, there are not many solutions for mobile app heatmaps on the market.

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Building Products for Positive Social Impact with Divya Dhar

PMLesson's Ace the PM Interview

We talk to Divya Dhar an Exponent alumni, on her diverse journey from being a doctor to founding non-profits and most recently a stint in product management. Divya is currently PM at Google, working on Google Maps, specifically on its rideshare and delivery verticals. Q: How would you answer the “Tell me about yourself” question? From a very young age, my goal has been to serve and develop people using science.