ProductBoard
JUNE 30, 2021
Today we’re launching a new community called Product Makers — a space to connect the best and brightest in product management. It’s a big change for us, and I want to explain why we think community matters and what’s ahead. The value of being community-led I’m a big fan of community building and what it can do for your product.
The Product Coalition
JUNE 26, 2021
How Empathy, Authenticity, and Determination can Help our Products Deliver Value. Continue reading on Product Coalition ».
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ProductCraft
JUNE 29, 2021
The role of product management in tech is an often coveted job position. It’s a unique opportunity to be at an exciting intersection of so many functions in a company and to shape the organization’s future vision. Product managers are required to be multifaceted individuals. We can dive deep into the technical details of a. Read more » The post The myth of the ‘superhero’ product manager appeared first on ProductCraft by Pendo.
Intercom, Inc.
JUNE 28, 2021
This year has brought many joys and challenges for the LGBTI+ community – from new online spaces, to coming out stories, to a renewed commitment to elevate Black trans and queer voices. At Intercom, we’re proud of our thriving, inclusive employee group for LGBTI+ employees and allies, aptly named InterProud. Each June, Pride is a time for learning, reflection, and celebration within Intercom.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Mind the Product
JUNE 29, 2021
You’ve optimised your product to solve a problem for your users. You’ve refined the sales funnel, built for scale, and made sure that accessibility is baked in from the start. Great job! But what about ensuring that your customers can trust it? We talked with Nathan Kinch, an Entrepreneur and Digital Trust Expert, about the big [.] Read more » The post Making your products trustworthy – Nathan Kinch appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
The Product Coalition
JUNE 30, 2021
Photo by Jukan Tateisi on Unsplash Online marketplaces are a hot trend now?—?such names as Amazon, Etsy, or eBay are on everyone’s lips. There is no wonder that more and more people want to create their alternatives to the existing e-commerce platforms. In this blog post, I will share the step-by-step guide to building an online marketplace. I hope that with guide the process of development of a marketplace will become clearer for you. 1.
Intercom, Inc.
JUNE 30, 2021
Many designers become managers for the wrong reasons. Often, they’re incentivized by their companies to become managers to gain greater impact, influence, and compensation. If you’re a senior designer it may seem like the obvious next step. Certainly that was my own experience a couple of years ago when I decided to dip my toes into management.
Mind the Product
JUNE 30, 2021
Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader and every month we recap some of their finest tips. So, whether you’re a member who’d love a quick recap or a non-member who’d love a glimpse inside some of our membership content, we’ve got you covered. [.] Read more » The post 5 Tips for Product Managers: Membership Only Content Sneak Peek appeared first on Mind the Product.
Roy Madden
JUNE 29, 2021
Work at feedly. We’re looking for a hands-on Marketing Automation Manager with Hubspot expertise to help us level up our B2B marketing efforts. You will own our Hubspot environment across the Marketing, Sales and Customer Success teams, and be responsible for educating the broader organization on data hygiene and digital marketing best practices. apply for this positon.
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
The Product Coalition
JULY 1, 2021
An API platform is table stakes to build your public APIs on, especially if an API is a key part of your strategy, yet too often, API infrastructure is hand-coded, leading to short- and long-term trouble. Offering an API publicly to partners and developers requires an extra level of polish. It requires approaching APIs like any other product offering that you’d release to the market.
Nulab
JUNE 28, 2021
Nulab Pass is now registered with the Okta Integration Network , a network of more than 7000+ pre-built integrations for cloud apps and on-premises systems. Companies and organizations using the Okta Identity Cloud can quickly set up single sign-on (SSO) using SAML authentication with Nulab Pass so that their members can use Nulab’s products securely and easily.
Mind the Product
JUNE 28, 2021
The best of products can suffer from feature bloat. In this ProductTank Linz talk, Ravi Kumar Sapata, senior product manager at IONOS, gives us two approaches to avoid turning our product into a feature factory. The key points of his talk include: Problems of a feature factory product Tactical approaches to prevent a feature factory [.] Read more » The post How to avoid turning your product into a feature factory by Ravi Kumar Sapata appeared first on Mind the Product.
UX Studio: Product Management
JUNE 29, 2021
At UX studio, we always dedicate time to improve ourselves and our processes. We are at liberty to choose the areas we want to improve. Recently, one of these topics was to communicate research insights in a better way. . We also believe that knowledge sharing is in the best interest of the UX community. That is why in this blog post we gathered our learnings about how to communicate research results better.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Product Coalition
JUNE 29, 2021
I love Product Management. It’s one of the few roles where you directly impact people’s lives while making money for a meaningful business. Continue reading on Product Coalition ».
eG Innovations
JULY 2, 2021
Last week, we hosted a great webinar with our partner Conversant Group. John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. The webinar included a live demonstration of how our eG Enterprise solution provides an end-to-end view of the Citrix deployment including the Citrix ADCs, Delivery Controllers, Lice
Mind the Product
JULY 2, 2021
Change one thing, transform your entire product management practice? Sounds too good to be true, right? Perhaps not. We spoke to five seasoned product pros who told us what one thing they’ve learned in their career that’s transformed the way they work today. C Todd Lombardo – Say “tell me more” A long-time friend of [.] Read more » The post Make one change to transform your product practice appeared first on Mind the Product.
Userpilot
JUNE 28, 2021
Is your customer engagement marketing strategy bringing in expected results? If the answer to that question is ‘No’, then it might be time for a change. As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. If executed well, a consumer engagement marketing strategy not only increases your revenue but also maximizes the customer lifetime value.
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
The Product Coalition
JUNE 30, 2021
Learn how to influence “basically anyone” from Dr. Robert Cialdini This article is the first piece in a 2-part series about how to improve Influence and persuade better at the workplace. T he second Article helps identify the relevant factors contributing to one’s Influence. Photo by FOTEROS from Pexels When we were babies, we persuaded our parents to give us more cookies.
nulab
JULY 1, 2021
The increased popularity (and necessity) of working from home has changed office culture faster than ever before. Unfortunately, some people are feeling the absence of breakroom chats, cubical catch-ups, and stealing empty conference rooms pretty hard. While remote whiteboarding might not help you recreate every office interaction, it can help bring back the feeling of having a productive group brainstorming session.
Mind the Product
JUNE 29, 2021
You can get a lot of highly valuable information from the white space between all the words we read every day—does that sound like magic? In the following post, I explain why this has nothing to do with magic but it can be a very powerful tool for every product person. When I was at [.] Read more » The post Reading the gaps in product appeared first on Mind the Product.
dscout People Nerds
JULY 1, 2021
We re-designed the way our participants discuss their ethnicity within our platform. Here’s what our research taught us about how users want to report their multi-racial identity.
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
The Product Coalition
JULY 1, 2021
Tech Spikes are a useful activity for your product development team to perform when you need to explore how you are going to solve a challenging problem. They help you step outside the current flow of development to increase your understanding and reduce uncertainty. This practical guide to Tech Spikes covers why you would do a tech spike, what they are, when to use them and how to run one.
Gainsight
JUNE 30, 2021
Co-authored by Jake Wirfel. It’s no secret that happy customers drive better business outcomes. But how much better? Gainsight has long been a leader in understanding how critical Customer Success is to the health of SaaS companies. The latest data shows that this relationship might be stronger than ever. How to Measure Customer Success? Historically, one of the most straightforward and commonly used metrics for measuring Customer Success was a company’s customer churn rate.
Mind the Product
JUNE 28, 2021
Defining a product strategy and aligning its execution is one of the most challenging tasks for product leaders. In my book, Product Direction, I take a practical approach to solve this challenge based on artifacts and best practices, to define, link, and communicate your product strategy, to strategic roadmaps, and OKRs. I’m sharing two chapters [.
Userpilot
JUNE 30, 2021
What is the average SaaS conversion rate from a free trial? Is my trial-to-paid-conversion rate good? How do I compare to other businesses? If these questions are keeping you awake at night, you’ve come to the right place for answers! The average conversion rate from your SaaS free trial has a big impact on your product’s growth and blindly f ollowing benchmarks is not the best way to focus your efforts.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
The Product Coalition
JUNE 29, 2021
Having a unique feature will get customers through the door, but it won’t keep them in the building. To build a customer base that keeps coming back, you need to focus on the user’s basic needs, then fulfill those needs with repeatable interactions. Two outcomes drive most human behavior. A person makes a choice because it either brings pleasure or saves pain.
ProductPlan
JULY 2, 2021
Our library of content helps thousands upon thousands of product people every month continue their education and understanding of the product space, thought-leadership, best practices, and trends, all for free. You’ll find over 500 blogs and articles , 250 glossary terms , 50+ webinars , 30 books/guides , 15 checklists , and counting live in the Learning Center.
Mind the Product
JUNE 27, 2021
As we gear up for #mtpcon Digital Americas (July 14-15) I asked the the Mind the Product team which #mtpcon San Francisco keynote they consider to be a classic, a golden oldie, or an unsung hero from the archive. I was inundated. The list of suggestions just kept on coming, classic after classic and, as [.] Read more » The post SUNDAY REWIND: Your product is already obsolete – how to survive appeared first on Mind the Product.
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