ProductBoard
JUNE 30, 2021
Today we’re launching a new community called Product Makers — a space to connect the best and brightest in product management. It’s a big change for us, and I want to explain why we think community matters and what’s ahead. The value of being community-led I’m a big fan of community building and what it can do for your product.
The Product Coalition
JUNE 26, 2021
How Empathy, Authenticity, and Determination can Help our Products Deliver Value. Continue reading on Product Coalition ».
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ProductCraft
JUNE 29, 2021
The role of product management in tech is an often coveted job position. It’s a unique opportunity to be at an exciting intersection of so many functions in a company and to shape the organization’s future vision. Product managers are required to be multifaceted individuals. We can dive deep into the technical details of a. Read more » The post The myth of the ‘superhero’ product manager appeared first on ProductCraft by Pendo.
Intercom, Inc.
JUNE 28, 2021
This year has brought many joys and challenges for the LGBTI+ community – from new online spaces, to coming out stories, to a renewed commitment to elevate Black trans and queer voices. At Intercom, we’re proud of our thriving, inclusive employee group for LGBTI+ employees and allies, aptly named InterProud. Each June, Pride is a time for learning, reflection, and celebration within Intercom.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Mind the Product
JUNE 29, 2021
You’ve optimised your product to solve a problem for your users. You’ve refined the sales funnel, built for scale, and made sure that accessibility is baked in from the start. Great job! But what about ensuring that your customers can trust it? We talked with Nathan Kinch, an Entrepreneur and Digital Trust Expert, about the big [.] Read more » The post Making your products trustworthy – Nathan Kinch appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Alchemer Mobile
JUNE 29, 2021
On the last Tuesday of every month, our team gives some tough love to our favorite apps. That’s right, we’ll be going through some of our most beloved mobile apps and discussing what they’ve done well and what could be improved – all done with love! This week, we’re talking about Strava and how they’re missing an opportunity to drive mobile app retention from analyzing and acting on product feedback.
Intercom, Inc.
JUNE 30, 2021
Many designers become managers for the wrong reasons. Often, they’re incentivized by their companies to become managers to gain greater impact, influence, and compensation. If you’re a senior designer it may seem like the obvious next step. Certainly that was my own experience a couple of years ago when I decided to dip my toes into management.
Mind the Product
JUNE 30, 2021
Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader and every month we recap some of their finest tips. So, whether you’re a member who’d love a quick recap or a non-member who’d love a glimpse inside some of our membership content, we’ve got you covered. [.] Read more » The post 5 Tips for Product Managers: Membership Only Content Sneak Peek appeared first on Mind the Product.
Roy Madden
JUNE 29, 2021
Work at feedly. We’re looking for a hands-on Marketing Automation Manager with Hubspot expertise to help us level up our B2B marketing efforts. You will own our Hubspot environment across the Marketing, Sales and Customer Success teams, and be responsible for educating the broader organization on data hygiene and digital marketing best practices. apply for this positon.
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The Product Coalition
JUNE 29, 2021
How to maintain the relationship between these two positions Continue reading on Product Coalition ».
Nulab
JUNE 28, 2021
Nulab Pass is now registered with the Okta Integration Network , a network of more than 7000+ pre-built integrations for cloud apps and on-premises systems. Companies and organizations using the Okta Identity Cloud can quickly set up single sign-on (SSO) using SAML authentication with Nulab Pass so that their members can use Nulab’s products securely and easily.
Mind the Product
JULY 2, 2021
Change one thing, transform your entire product management practice? Sounds too good to be true, right? Perhaps not. We spoke to five seasoned product pros who told us what one thing they’ve learned in their career that’s transformed the way they work today. C Todd Lombardo – Say “tell me more” A long-time friend of [.] Read more » The post Make one change to transform your product practice appeared first on Mind the Product.
UX Studio: Product Management
JUNE 29, 2021
At UX studio, we always dedicate time to improve ourselves and our processes. We are at liberty to choose the areas we want to improve. Recently, one of these topics was to communicate research insights in a better way. . We also believe that knowledge sharing is in the best interest of the UX community. That is why in this blog post we gathered our learnings about how to communicate research results better.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The Product Coalition
JULY 1, 2021
An API platform is table stakes to build your public APIs on, especially if an API is a key part of your strategy, yet too often, API infrastructure is hand-coded, leading to short- and long-term trouble. Offering an API publicly to partners and developers requires an extra level of polish. It requires approaching APIs like any other product offering that you’d release to the market.
Userpilot
JUNE 28, 2021
Is your customer engagement marketing strategy bringing in expected results? If the answer to that question is ‘No’, then it might be time for a change. As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. If executed well, a consumer engagement marketing strategy not only increases your revenue but also maximizes the customer lifetime value.
Mind the Product
JUNE 28, 2021
The best of products can suffer from feature bloat. In this ProductTank Linz talk, Ravi Kumar Sapata, senior product manager at IONOS, gives us two approaches to avoid turning our product into a feature factory. The key points of his talk include: Problems of a feature factory product Tactical approaches to prevent a feature factory [.] Read more » The post How to avoid turning your product into a feature factory by Ravi Kumar Sapata appeared first on Mind the Product.
eG Innovations
JULY 2, 2021
Last week, we hosted a great webinar with our partner Conversant Group. John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. The webinar included a live demonstration of how our eG Enterprise solution provides an end-to-end view of the Citrix deployment including the Citrix ADCs, Delivery Controllers, Lice
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The Product Coalition
JUNE 29, 2021
I love Product Management. It’s one of the few roles where you directly impact people’s lives while making money for a meaningful business. Continue reading on Product Coalition ».
nulab
JULY 1, 2021
The increased popularity (and necessity) of working from home has changed office culture faster than ever before. Unfortunately, some people are feeling the absence of breakroom chats, cubical catch-ups, and stealing empty conference rooms pretty hard. While remote whiteboarding might not help you recreate every office interaction, it can help bring back the feeling of having a productive group brainstorming session.
Mind the Product
JUNE 29, 2021
You can get a lot of highly valuable information from the white space between all the words we read every day—does that sound like magic? In the following post, I explain why this has nothing to do with magic but it can be a very powerful tool for every product person. When I was at [.] Read more » The post Reading the gaps in product appeared first on Mind the Product.
Userpilot
JULY 2, 2021
What if you could boost revenue without having to invest a small fortune in acquiring new users? Making the most out of your existing users while simultaneously improving satisfaction ratings are the core values that lie at the heart of customer expansion strategies. Read on to learn about cross-selling, upselling, and other top tactics that can help you maximize the value received on both ends of the SaaS relationship!
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
The Product Coalition
JUNE 29, 2021
Do we have to catch ‘em all? Continue reading on Product Coalition ».
dscout People Nerds
JULY 1, 2021
We re-designed the way our participants discuss their ethnicity within our platform. Here’s what our research taught us about how users want to report their multi-racial identity.
Mind the Product
JUNE 28, 2021
Defining a product strategy and aligning its execution is one of the most challenging tasks for product leaders. In my book, Product Direction, I take a practical approach to solve this challenge based on artifacts and best practices, to define, link, and communicate your product strategy, to strategic roadmaps, and OKRs. I’m sharing two chapters [.
Userpilot
JULY 1, 2021
Implementing churn surveys in your SaaS is one of the most important and effective ways to improve customer retention and satisfaction. Not sure what churn surveys are or how to get started with them? You’re in the right place! In this blog post, you will learn what churn surveys are, get to see some examples, how to create them, as well as how to analyze and act on them.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Product Coalition
JUNE 30, 2021
Learn how to influence “basically anyone” from Dr. Robert Cialdini This article is the first piece in a 2-part series about how to improve Influence and persuade better at the workplace. T he second Article helps identify the relevant factors contributing to one’s Influence. Photo by FOTEROS from Pexels When we were babies, we persuaded our parents to give us more cookies.
Gainsight
JUNE 30, 2021
Co-authored by Jake Wirfel. It’s no secret that happy customers drive better business outcomes. But how much better? Gainsight has long been a leader in understanding how critical Customer Success is to the health of SaaS companies. The latest data shows that this relationship might be stronger than ever. How to Measure Customer Success? Historically, one of the most straightforward and commonly used metrics for measuring Customer Success was a company’s customer churn rate.
Mind the Product
JUNE 27, 2021
As we gear up for #mtpcon Digital Americas (July 14-15) I asked the the Mind the Product team which #mtpcon San Francisco keynote they consider to be a classic, a golden oldie, or an unsung hero from the archive. I was inundated. The list of suggestions just kept on coming, classic after classic and, as [.] Read more » The post SUNDAY REWIND: Your product is already obsolete – how to survive appeared first on Mind the Product.
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