Sat.Feb 09, 2019 - Fri.Feb 15, 2019

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Release Frequency: A Need for Speed

Split

If your release train is moving slower than you would like, take a look at the three essential ingredients you should have. There is no debate that engineering teams everywhere are moving faster than ever before. If we rewind just 20 years, it took Microsoft two years to build Windows XP and it was shipped as a CD. Since then, the industry has turned it up a notch in velocity every five years.

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Prioritize Opportunities, Not Solutions

Product Talk

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How to Include Stakeholders in the Product Planning Process

ProductPlan

Unless your company is literally a one-person show, your role as a product leader includes stakeholder management. And including stakeholders in your product planning process is a key part of that. In today’s article we’ll take a look at which stakeholders need to be included in the product planning process, why they need to be included, and several tactics for including them.

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Changing the game with decisive action

Lead on Purpose

You have created the vision for your products; you’ve built trust among your teams; you’re working hard to motivate team members to do great things; and you’re working to develop your teams with insight and direction.

Vision 210
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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5 strategies to drive your next wave of growth

Intercom, Inc.

You often hear great talks about the founding story and how to drive that first phase of growth. At SaaStr , I talked about what happens after that, how you can drive your next phase of growth. When you are starting a business, or joining a new one, you are excited and full of ideas. You probably have a goal in mind. It might be to launch a new product, to define a new category or to hit $1M in revenue.

Strategy 188

More Trending

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Negative Trends in Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Video: What is Product Management?

Sachin Rekhi

Video: What is Product Management? Slides: What is Product Management? In January I was invited to the UserTesting Sales Kick-Off in Napa Valley to give a keynote on product management. This was a far more foundational talk compared to many I've given in the past, really trying to establish what the role is all about for those just starting to get familiar with it.

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Why SaaS growth isn’t just about acquiring new customers

Intercom, Inc.

Unless your business is transactional, nurturing your existing customers should be just as important as acquiring new logos. The way I see it, closing a deal is just the first step. It’s what comes after – onboarding, upselling and cross-selling, renewal – that determines your customers’ ability to grow with your product and, consequently, the fate of your own growth.

Startups 184
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We Can’t Trust Technology Providers – Is It Time for a Code of Ethics?

Mind the Product

In the day and age where data is king, users have now essentially become the product. Questionable actions by leading tech giants hit the news every other day – from Facebook spying on its users and selling data, to Apple admitting it degrades batteries on purpose to force upgrades – it seems users just cannot trust the companies that provide us with everyday technology.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Cheap Experiments & Rapidly Ridding Risk

The Product Guy

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Cheap Experiments & Rapidly Ridding Risk and debated Featured Product, Indicative… And, also, thank you to our awesome sponsors who make everything possible…

Events 132
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How to Make Connections That Count — Advice From a Silicon Valley Veteran (and Introvert)

First Round Review

Karen Wickre is routinely described as someone who knows everyone, even though she admits to being an introvert. Here, she shares three no-pressure networking strategies from her new book, unveiling the templates, tactics and exercises that have turned her into one of the most connected veterans of Silicon Valley.

Books 110
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How we used DynamoDB Streams to visualize changes in frequently updated objects

Intercom, Inc.

One of the most fundamental elements of the Intercom platform is how it handles user data – for us and our customers, the ability to access, track and filter data about users is what makes Intercom such a powerful solution. Some important functionality hinges on matching user data against certain criteria – it’s what allows us to send auto-messages to specific users , for example.

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Want to Write, but Don’t Think you can? How to Face Your Fears

Mind the Product

Last week, I was at a conference where people were invited to offer their expertise to others for conversation. Working at Mind the Product, I put forward a topic I know well, and decided to offer it on Twitter as well. Are you a #product person (founders – this is you!) at #SaaStrAnnual19 who has wanted to get into speaking or writing but don’t know where to begin?

Blog 127
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Positive Trends in Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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How to Make Connections That Count — Advice From a Silicon Valley Veteran (and Introvert)

First Round Review

Karen Wickre is routinely described as someone who knows everyone, even though she admits to being an introvert. Here, she shares three no-pressure networking strategies from her new book, unveiling the templates, tactics and exercises that have turned her into one of the most connected veterans of Silicon Valley.

Books 110
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Stars in their eyes – why we changed our emoji ratings

Intercom, Inc.

We all know the importance of measuring the quality of your interactions with your customers. Asking for feedback from customers helps managers spot and reward star performers and identify opportunities to improve the quality of support their team provides. There are numerous industry standards for this – Customer Effort Score (CES), Customer Satisfaction (CSAT), Net Promoter Score (NPS), etc.

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Thank you for Helping to Build Better Products at #MTPEngage Manchester 2019

Mind the Product

On February 8th and 9th we got together in Manchester to put the challenge out to build better products via our workshops and conference. We got 24 of the world’s best product people on stage at Manchester Central and covered pretty much every element of managing products and what influences them. We come together to share our stories and our knowledge, to learn and to grow our networks.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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We’re Evolving Our Product’s North Star Metric. Here’s Why.

Amplitude

At Amplitude we’re big believers in product teams aligning their vision and strategy to a north star metric. In fact, we believe so strongly that this framework helps transform product organizations that we host workshops about it across the globe. This isn’t just a “set it and forget it” thing we do at the leadership level. We organize our product team around our own north star and its leading indicators—this has been a very successful strategy for us, driving more than 4x growth of our user ba

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Is London calling for your next product management job?

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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The secret to scaling product announcements: a changelog

Intercom, Inc.

One of the biggest challenges with marketing a SaaS product is figuring out a way to announce the continuous stream of updates and feature releases while maintaining a sense of sanity. To stay on top of it, you need to figure out two things: A framework for scoping announcements based on the relative value of the feature or update. Tactics that can scale with the cadence you ship at.

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Ben Holland-Arlen on how the Salesforce UX team is working remotely

Miro

Leading tech companies are often the first to test out innovative methods of work (like Agile), so it’s no surprise that they’re also beginning to hire remote workers and organize distributed teams. This approach allows them to attract best talent while reducing costs. We talked to Ben Holland-Arlen, an experienced UX leader, and asked him about […].

UX 86
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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Top 10 VMware Performance Metrics That Every VMware Admin Must Monitor

eG Innovations

Virtualization technology is being widely adopted thanks to the flexibility, agility, reliability and ease of administration it offers. At the same time, any IT technology – hardware or software – is only as good as its maintenance and upkeep, and VMware virtualization is no different. With physical machines, failure or poor performance of a machine affects the applications running on that machine.

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Don’t get tricked by Metric(k)s.

The Product Coalition

Source: Blog The core of a product manager’s job revolves around metrics. What distinguishes great product managers from the rest is their ability to pay heed to the right metrics at the right stage of AARRR (more popularly known as pirate metrics¹). This framework was developed by Dave Mcclure and here is what it stands for: AARRR: Acquisition, Activation, Retention, Revenue, Referral Each of these 5 stages warrants different sort of metrics to be focused upon.

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5 Ways to Collaborate on Amplitude Dashboards & Charts

Amplitude

Collaboration is crucial to building great products. Collaborative teams that listen to and share with each other are more likely to create great products that delight customers and solve their pain points. At Amplitude, we’ve made it a focus to help teams better collaborate and share analyses across their organization. Here are 5 features that will help you and your team communicate and collaborate on insights in your Amplitude dashboards and charts with more speed, visibility, and clarity. 1.

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Prianka Rayamajhi on aligning the Copper design team around a shared vision

Miro

Leading tech companies are often the first to test out innovative methods of work, so it’s no surprise that they’re also looking for ways to collaborate efficiently on complex projects. We talked to Prianka Rayamajhi, an experienced Product Design leader, and asked her about the best practices for visually documenting and collaborating on cross-functional projects […].

Vision 86
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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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11 Key Competencies to Look for When Interviewing Product Management Candidates

ProductPlan

Hiring a new product manager is definitely more art than science. There aren’t many quantifiable indicators of future success, as a product manager’s “ soft skills ” are often way more important than their technical chops. So how do you properly vet and interview a product management candidate to be sure you’re entrusting your product to the right person?

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Data Science for Business Professionals

Pragmatic Marketing

The world creates, on average, about 2.5 EXABYTES of data daily. That’s 2,500,000 terabytes, or 2,500,000,000 gigabytes of data. Every. Single. Day. And that’s just right now. Who knows how much we’ll be making in the next year, let alone in the next ten years. So what is your company doing with all that data? As a product manager, VP, CEO, etc. in today’s business world, it’s imperative that you not only understand the importance or abilities of data science, but t

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Why I Moved From Customer Success to Product-led Growth

Gainsight

Last month, I quit my position as head of Customer Success at my company, RD Station. It was a dream job for a CS leader, if I may say so myself. In those six years leading the team, I’ve led its growth from one person to 180 people that are now spread across five different functional teams: Customer Success Manager (CSM), Partner Success Manager (PSM), Professional Services, Support, and CS Ops.