Sat.Feb 09, 2019 - Fri.Feb 15, 2019

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Release Frequency: A Need for Speed

Split

If your release train is moving slower than you would like, take a look at the three essential ingredients you should have. There is no debate that engineering teams everywhere are moving faster than ever before. If we rewind just 20 years, it took Microsoft two years to build Windows XP and it was shipped as a CD. Since then, the industry has turned it up a notch in velocity every five years.

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Prioritize Opportunities, Not Solutions

Product Talk

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How to Include Stakeholders in the Product Planning Process

ProductPlan

Unless your company is literally a one-person show, your role as a product leader includes stakeholder management. And including stakeholders in your product planning process is a key part of that. In today’s article we’ll take a look at which stakeholders need to be included in the product planning process, why they need to be included, and several tactics for including them.

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Changing the game with decisive action

Lead on Purpose

You have created the vision for your products; you’ve built trust among your teams; you’re working hard to motivate team members to do great things; and you’re working to develop your teams with insight and direction.

Vision 210
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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5 strategies to drive your next wave of growth

Intercom, Inc.

You often hear great talks about the founding story and how to drive that first phase of growth. At SaaStr , I talked about what happens after that, how you can drive your next phase of growth. When you are starting a business, or joining a new one, you are excited and full of ideas. You probably have a goal in mind. It might be to launch a new product, to define a new category or to hit $1M in revenue.

Strategy 188

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Negative Trends in Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Video: What is Product Management?

Sachin Rekhi

Video: What is Product Management? Slides: What is Product Management? In January I was invited to the UserTesting Sales Kick-Off in Napa Valley to give a keynote on product management. This was a far more foundational talk compared to many I've given in the past, really trying to establish what the role is all about for those just starting to get familiar with it.

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Why SaaS growth isn’t just about acquiring new customers

Intercom, Inc.

Unless your business is transactional, nurturing your existing customers should be just as important as acquiring new logos. The way I see it, closing a deal is just the first step. It’s what comes after – onboarding, upselling and cross-selling, renewal – that determines your customers’ ability to grow with your product and, consequently, the fate of your own growth.

Startups 184
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We Can’t Trust Technology Providers – Is It Time for a Code of Ethics?

Mind the Product

In the day and age where data is king, users have now essentially become the product. Questionable actions by leading tech giants hit the news every other day – from Facebook spying on its users and selling data, to Apple admitting it degrades batteries on purpose to force upgrades – it seems users just cannot trust the companies that provide us with everyday technology.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Cheap Experiments & Rapidly Ridding Risk

The Product Guy

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Cheap Experiments & Rapidly Ridding Risk and debated Featured Product, Indicative… And, also, thank you to our awesome sponsors who make everything possible…

Events 132
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Do This Now: 8 Ways to Focus your Product Team on Impact, Not Features

Amplitude

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How we used DynamoDB Streams to visualize changes in frequently updated objects

Intercom, Inc.

One of the most fundamental elements of the Intercom platform is how it handles user data – for us and our customers, the ability to access, track and filter data about users is what makes Intercom such a powerful solution. Some important functionality hinges on matching user data against certain criteria – it’s what allows us to send auto-messages to specific users , for example.

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Want to Write, but Don’t Think you can? How to Face Your Fears

Mind the Product

Last week, I was at a conference where people were invited to offer their expertise to others for conversation. Working at Mind the Product, I put forward a topic I know well, and decided to offer it on Twitter as well. Are you a #product person (founders – this is you!) at #SaaStrAnnual19 who has wanted to get into speaking or writing but don’t know where to begin?

Blog 133
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How To Select the Right Software for Innovation Management

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

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Positive Trends in Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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How to Make Connections That Count — Advice From a Silicon Valley Veteran (and Introvert)

First Round Review

Karen Wickre is routinely described as someone who knows everyone, even though she admits to being an introvert. Here, she shares three no-pressure networking strategies from her new book, unveiling the templates, tactics and exercises that have turned her into one of the most connected veterans of Silicon Valley.

Books 110
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Stars in their eyes – why we changed our emoji ratings

Intercom, Inc.

We all know the importance of measuring the quality of your interactions with your customers. Asking for feedback from customers helps managers spot and reward star performers and identify opportunities to improve the quality of support their team provides. There are numerous industry standards for this – Customer Effort Score (CES), Customer Satisfaction (CSAT), Net Promoter Score (NPS), etc.

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We’re Evolving Our Product’s North Star Metric. Here’s Why.

Amplitude

At Amplitude we’re big believers in product teams aligning their vision and strategy to a north star metric. In fact, we believe so strongly that this framework helps transform product organizations that we host workshops about it across the globe. This isn’t just a “set it and forget it” thing we do at the leadership level. We organize our product team around our own north star and its leading indicators—this has been a very successful strategy for us, driving more than 4x growth of our user ba

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How To Set Up Innovation So That It Aligns With And Enables Corporate Strategy

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

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Thank you for Helping to Build Better Products at #MTPEngage Manchester 2019

Mind the Product

On February 8th and 9th we got together in Manchester to put the challenge out to build better products via our workshops and conference. We got 24 of the world’s best product people on stage at Manchester Central and covered pretty much every element of managing products and what influences them. We come together to share our stories and our knowledge, to learn and to grow our networks.

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How to Make Connections That Count — Advice From a Silicon Valley Veteran (and Introvert)

First Round Review

Karen Wickre is routinely described as someone who knows everyone, even though she admits to being an introvert. Here, she shares three no-pressure networking strategies from her new book, unveiling the templates, tactics and exercises that have turned her into one of the most connected veterans of Silicon Valley.

Books 110
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The secret to scaling product announcements: a changelog

Intercom, Inc.

One of the biggest challenges with marketing a SaaS product is figuring out a way to announce the continuous stream of updates and feature releases while maintaining a sense of sanity. To stay on top of it, you need to figure out two things: A framework for scoping announcements based on the relative value of the feature or update. Tactics that can scale with the cadence you ship at.

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Top 10 VMware Performance Metrics That Every VMware Admin Must Monitor

eG Innovations

Virtualization technology is being widely adopted thanks to the flexibility, agility, reliability and ease of administration it offers. At the same time, any IT technology – hardware or software – is only as good as its maintenance and upkeep, and VMware virtualization is no different. With physical machines, failure or poor performance of a machine affects the applications running on that machine.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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5 Ways to Collaborate on Amplitude Dashboards & Charts

Amplitude

Collaboration is crucial to building great products. Collaborative teams that listen to and share with each other are more likely to create great products that delight customers and solve their pain points. At Amplitude, we’ve made it a focus to help teams better collaborate and share analyses across their organization. Here are 5 features that will help you and your team communicate and collaborate on insights in your Amplitude dashboards and charts with more speed, visibility, and clarity. 1.

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Is London calling for your next product management job?

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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Ben Holland-Arlen on how the Salesforce UX team is working remotely

Miro

Leading tech companies are often the first to test out innovative methods of work (like Agile), so it’s no surprise that they’re also beginning to hire remote workers and organize distributed teams. This approach allows them to attract best talent while reducing costs. We talked to Ben Holland-Arlen, an experienced UX leader, and asked him about […].

UX 86
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11 Key Competencies to Look for When Interviewing Product Management Candidates

ProductPlan

Hiring a new product manager is definitely more art than science. There aren’t many quantifiable indicators of future success, as a product manager’s “ soft skills ” are often way more important than their technical chops. So how do you properly vet and interview a product management candidate to be sure you’re entrusting your product to the right person?

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Product Leaders: Influence, Service & Patience—Saeed Khan, Transformation Labs

PMLesson's Ace the PM Interview

Saeed Khan is the founder of Transformation Labs. Transformation Labs is an advisory and consulting firm that helps enterprise and technology companies accelerate their path to product success. In this Path to PM post, Saeed shares his advice if he were applying for product management careers all over again, and why great product leadership is about influence, service, and patience.

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Why I Moved From Customer Success to Product-led Growth

Gainsight

Last month, I quit my position as head of Customer Success at my company, RD Station. It was a dream job for a CS leader, if I may say so myself. In those six years leading the team, I’ve led its growth from one person to 180 people that are now spread across five different functional teams: Customer Success Manager (CSM), Partner Success Manager (PSM), Professional Services, Support, and CS Ops.

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Prianka Rayamajhi on aligning the Copper design team around a shared vision

Miro

Leading tech companies are often the first to test out innovative methods of work, so it’s no surprise that they’re also looking for ways to collaborate efficiently on complex projects. We talked to Prianka Rayamajhi, an experienced Product Design leader, and asked her about the best practices for visually documenting and collaborating on cross-functional projects […].

Vision 86