Sat.Jun 19, 2021 - Fri.Jun 25, 2021

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The Biggest Challenges Facing Product Managers

BrainMates

Product Managers face so many challenges on a regular basis that it would be tough to cover the breadth and depth of issues in one sitting. Product Management is a juggling act of market changes, multiple stakeholder opinions, customer demands, feature bloat, technical complications and debt, and so much more. Here are four common challenges that are facing Product Managers today.

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Just Say No to Mixed Up Chameleon Products

The Product Coalition

Why products shouldn’t be a little of this and a little of that Continue reading on Product Coalition ».

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The business value of requirements management

Mind the Product

During the COVID-19 pandemic, much of the globe’s onsite workforce shifted to being fully remote. This ‘new normal’ highlighted that communication and shared project visibility is essential to the success of every organization. Issues in the product development process In the development of complex products, systems, and software, if you don’t have properly implemented communication [.

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Sales Technology: 3 Trends You Need to Know

Intercom, Inc.

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Webinar: 5 Mobile Customer Feedback Strategies for Finance Apps

Alchemer Mobile

Banking, fintech, and insurance companies are uniquely positioned to build relationships with mobile consumers—but few tap into their app’s full potential, leaving missed connection opportunities on the table. If you’re in finance, it’s time to reevaluate how you use your app for feedback collection and relationship building. In this webinar, Veronica Rosenberg, Manager of Apptentive’s Customer Success team, and Marta Mueller, Apptentive Customer Success Manager, share the strategies the world’s

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A culture of safety – Alla Weinberg

Mind the Product

You may have heard about Project Aristotle — an effort by Google that revealed Psychological Safety as the common element in their highest-performing teams. Understanding what that is — and how we can create a culture of safety in our teams — isn’t quite as easy. We spoke with Alla Weinberg, author of A Culture [.] Read more » The post A culture of safety – Alla Weinberg appeared first on Mind the Product.

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Celebrating Pride: Intercomrades share their favorite memories

Intercom, Inc.

?. For the second June in a row, many of us are still celebrating Pride from our own homes (and screens). That’s why our theme for Pride this year is “being out while the world is in.” And with this in mind, we took a very Irish idea and shared it with our colleagues – the concept of being out out. What is “ out out”, you may ask? Well, if you’re going to the cinema, you might say you’re going out.

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Hey Product Management, Strategic Direction is Yours for the Taking. Here’s How!

Product Management University

If you’re waiting for someone to crown your product management team the kings and queens of strategic direction, you better get a nice comfy chair with all the reclining, heating and massaging accoutrements because you’re in for a long wait! Strategic direction is all about influence, and influence is all about earning the trust and credibility of your colleagues across the organization from top to bottom.

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Program Increment (PI) Planning With Miro

The Product Coalition

Create with a bit of customization the perfect board for your next remote planning Continue reading on Product Coalition ».

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Should you really be using machine learning?

Mind the Product

Used properly and in the right place, Machine Learning (ML) is an incredible tool to bring value to your product and your users. But how can you use the five product risks—value, usability, feasibility, viability, and ethics—to know if the opportunity is right for ML? Andy Kelly on Unsplash Whether it’s checking your online transaction for fraud [.] Read more » The post Should you really be using machine learning?

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How A Product Management Internship Built A Future Career with Home Depot.

Product Management Unpacked

“I’m actually a pretty avid DIY-er,” confides Pranita Ramakrishnan, MS of Product Management, Carnegie Mellon University, Class of 2019. “I grew up in a family where if you didn’t take a trip to Home Depot twice a month to get some type of materials for a project, something was wrong.”. When Home Depot came to the Carnegie Mellon campus to interview Product Management intern candidates, Pranita’s interest was piqued.

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How to lead a product team with context?

UX Studio: Product Management

Everyone hates old school, micromanaging bosses, who tell people what to do and how. The type who makes you ask for permission for every little thing. Even the old school “bosses” hate their way of working because they quickly become overloaded. They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health.

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A Product Strategy is NOT just a Vision and Roadmap

The Product Coalition

You have a strategy AND a roadmap, they’re two different things. Continue reading on Product Coalition ».

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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SUNDAY REWIND: Product Discovery or Product Delivery: How do you Decide?

Mind the Product

Today, as we bring our Product Discovery Focus Week to a close, we venture back to 2019 and this post by Philipp Krehl — Product Discovery or Product Delivery: How do you Decide? In it, Philipp answers the question: What’s the fundamental difference between product discovery and delivery or execution? The answer? The degree of [.] Read more » The post SUNDAY REWIND: Product Discovery or Product Delivery: How do you Decide?

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3 Easy Ways to Improve Sales Effectiveness

Product Management University

What are some easy ways to improve sales effectiveness? Here are three areas in which you can improve sales effectiveness that are relatively quick and easy. Discovery & Qualification. Presentations & Product Demonstrations. Negotiations. . 1. Discovery & Qualification. Establish maximum leverage early in the sales process and focus on understanding WHY an organization is evaluating products like yours, and not just at the user or department level, but understanding how the needs o

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Mechanism of change: Getting more from your incident reviews

Intercom, Inc.

You can’t build software without encountering incidents – from critical bugs to full-blown outages, dealing with incidents are an inevitable part of the process. As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. These top tips are widely practised: Avoid blame.

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Pitting API Testing Against UI Testing

The Product Coalition

What is API testing? Before we get to the problem of identifying which of the two, API testing and UI testing, is easier or more difficult, we need to begin by defining them. Especially the former. But it comes with a caveat. API testing can cover several different and distinct concepts and knowing which one you’re interested in is often dependent on your role in a software testing company.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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What makes for effective product management by Nikolaus Horn and Sebastian Ratcliffe

Mind the Product

In a small startup, product managers may find themselves wearing multiple hats. In this ProductTank Vienna talk, Nikolaus Horn and Sebastian Ratcliffe, product managers at Riskine, dispel some of the myths about what it means to be a product manager working in a smaller B2B business and explain how they needed to think outside the [.] Read more » The post What makes for effective product management by Nikolaus Horn and Sebastian Ratcliffe appeared first on Mind the Product.

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Difficult Product Discussions with CEOs

Mironov Consulting

CEOs may not see their role in systematic product/development problems, and product leaders may not know how to frame their concerns so CEOs can hear them. Can we get past buzzwords to difficult organizational discussions?

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Moving to “The Next Normal”: How Research Will Evolve in the Post-COVID World

dscout People Nerds

At the end of 2019, we outlined a series of “Moves to Modern Research”—steps organizations were taking to mature their research practice. 2020 changed everything.

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Focus On One Goal At A Time: A Product Manager’s Failure Story

The Product Coalition

Fail, Learn and Repeat Continue reading on Product Coalition ».

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Why do products fail?

Mind the Product

Most products fail, even in the best companies — and for every AdWords there’s a Google Glass. The failure rate for digital products could be as high as 90%, depending on which report you read. It’s a metric that hasn’t moved much in the last few years, despite all we know about the benefits of [.] Read more » The post Why do products fail? appeared first on Mind the Product.

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The Influencers Dinner: An Interview with Jon Levy

Nir Eyal

The post The Influencers Dinner: An Interview with Jon Levy appeared first on Nir and Far.

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Service Desk Automation Demands Deep Integration with Monitoring Tools

eG Innovations

What is a Service Desk? ITIL’s definition of a service desk is: “The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users.”. Service desks such as JIRA, Autotask and ServiceNow , often also support multiple IT Service Management (ITSM) activities.

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How to Choose a Chat API and SDK Provider for Android, iOS & Web?

The Product Coalition

No one wants to wait. Responding faster to customers always keeps them satisfied and invested. When someone learns about your business, the easiest and fastest way to initiate communication is the ‘chat’. Chats can help people in different ways; from clarifying basic queries or customer support to converting inquiries to business. Why do Businesses need Real-Time communication?

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How to Write Better User Stories With Gherkins (Template Included)

Userpilot

User stories are an Agile technique of defining product functionality and requirements. They focus on telling a story for an action a user will take and what the expectation is when successful. The concept of user stories is widely used, but telling good stories can be quite difficult. User stories have taken a bit of a hit in the last few years though, as they’re slight oversimplifications and lack empathy for the user.

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Introducing the Productboard platform

ProductBoard

Because product management is a team sport Like any sport, product management demands a clear strategy, good communication, and seamless collaboration to beat ever-changing challenges. A competitor may release earlier, a customer’s demands may suddenly change because of a global pandemic, and internal processes constantly iterate as organizations grow.

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340: Lean product development – with Steve Stucky

Product Innovation Educators

Pipeline, Process, and Practice for Product Managers. This is the Product Mastery Now podcast. For seven years it was called The Everyday Innovator, but I recently changed the name to better reflect our mission, which is to help you become a Product Master, creating products customers love. A common question I am asked is, How can an organization speed up its product development?