Gainsight

APRIL 2, 2020

This is a challenging time for each one of us—whether as an individual or as a business. In these difficult times, it is more important than ever to keep a human-first approach in mind for all of our decision-making. Especially in the way we build our products as we touch many human lives with them. Aligning on What Matters. As a Product person, you’re not just responsible for making your boss or board happy, you’re responsible for the success of your users and the wellbeing of your teammates.

User Testing 59

User Testing Data Visualization Reporting Tools Product Research 59

ProductPlan

APRIL 1, 2020

In a world of browser-based solutions, experimentation and rapid iteration are sometimes taken for granted. Some products get released multiple times per day or simultaneously present different experiences to various users. But when products must get installed on computers and other devices, there’s only so much tolerance for frequent releases. Users don’t want to download and install updates regularly, plus there’s often no guarantee users will even bother at all with the latest version.

Feedback Software 59

Feedback Software Reporting Tools Roadmap Data Visualization 59

ProductCraft

APRIL 2, 2020

During this uncertain and difficult time, we’re all feeling increased stress and anxiety. They say laughter is the best medicine, and we have our fingers crossed that it works for everything we’re experiencing now, too. Hey, it’s at least worth a shot! That’s why we’ve decided to gather even more instances of product management-related humor.

Product Manager 69

Product Manager Product Management Management Management 69

Mind the Product

APRIL 1, 2020

You will be pleased to hear that this is not another post about COVID-19. It has no tips for working remotely. I have no idea how to entertain your kids while their school is closed. I don’t know why people are panic-buying toilet paper. Instead, and as part of Mind the Product APAC, I want to talk about leveling up product culture in your region – wherever you are in the world and regardless of the product community you find already to be in place.

Product Research 138

Product Research Events User Testing Customer Experience 138

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

NextBigWhat

MARCH 30, 2020

Every single business and product today will either have a headwind or a tailwind. There are no products that are going business as usual right now. Both types of businesses need to make their amendments fast enough. More. The post Product Management In Corona Times appeared first on NextBigWhat.

Product Manager 59

Product Manager Product Management Management Management 59

Gainsight

MARCH 31, 2020

If you’ve been following customer success blogs recently, a lot has been said and written about how to communicate better and consistently in times of crisis like the one we’re all going through. In these uncertain times, companies (rightly so!) are keeping close tabs on their expenses and cash. Based on research done by Gainsight as well as a few other companies with CEOs, CROs and CCOs, 65–80% of companies have frozen hiring for the next few months and 30–45% have frozen hiring and backfills

Data Visualization 85

Data Visualization User Testing Customer Experience Customer Feedback 85

ProductCraft

MARCH 30, 2020

At last month’s ProductCraft Conference event in San Francisco, Niels Hoven of Cloudflare talked about a particularly widespread problem in product management. As PMs, we should be seeking the truth. After all, only accurate information can help us build valuable and delightful products. However, some product professionals are moving away from the truth and toward.

Product Manager 66

Product Manager Product Management Management Management 66

ProductCraft

MARCH 31, 2020

As the COVID-19 situation evolves across the globe, we are entering unprecedented times. In the past 15 days, much of the tech world has rapidly transitioned to mandatory remote work. We’re fortunate to have this option when others can no longer work at all. It goes without saying that this is a privilege we should. Read more » The post Remote Work and Product Management appeared first on ProductCraft by Pendo.

Product Manager 86

Product Manager Product Management Management Management 86

ProductBoard

APRIL 3, 2020

The role of a product manager is complex. With their responsibilities straddling those of technical, business, and customer-facing roles, no two days are the same. No wonder people refer to them as ‘mini CEOs’ or ‘CEOs of the product.’ Because it’s such a broad and varied role, it’s important that product managers possess a similarly broad and varied skillset.

Product Manager 80

Product Manager Product Management Management Management 80

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Roman Pichler

APRIL 1, 2020

Why Difficult Emotions Matter Particularly for Product People. We may not like difficult emotions like confusion, frustration, anger, envy, sadness, and worry, but we all experience them. This is especially true in times like these, with the Coronavirus pandemic causing many people to be concerned about their health and jobs and the wellbeing of family members and friends.

Customer Experience 271

Customer Experience Product Manager Product Management Product Research 271

Intercom, Inc.

MARCH 31, 2020

In the midst of the global crisis, we’ve been inspired by how so many companies have stepped in to help. We’re fortunate to work with a broad range of customers, many of whom have put their products and platforms to use to fight against COVID-19. From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Mind the Product

APRIL 3, 2020

Our week-long event – Mind the Product APAC has come to an end and what a week it’s been! Our product family is feeling bigger and better than ever before but just because the event is over, does not mean the celebration has to end too. Our mission was to celebrate the incredible work, products and product people in AsiaPac, and to connect the many pockets of product communities, big and small, across the region.

Product Research 207

Product Research Customer Experience Events User Testing 207

The Product Coalition

MARCH 30, 2020

What high performing Product Teams actually look like This is something that comes up often for me?—?I get questions like: “What’s the difference between a Product Designer and Product Manager?” “There seems to be a lot of overlap between Design and Product Management? Who does what?” “But if there is overlap who’s ultimately accountable? Who owns which part?

Weak Development Team 201

Weak Development Team Customer Experience Construction Engineering 201

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Roman Pichler

APRIL 1, 2020

Why Difficult Emotions Matter Particularly for Product People. We may not like difficult emotions like confusion, frustration, anger, envy, sadness, and worry, but we all experience them. This is especially true in times like these, with the Coronavirus pandemic causing many people to be concerned about their health and jobs and the wellbeing of family members and friends.

Customer Experience 271

Customer Experience Product Manager Product Management Product Research 271

Intercom, Inc.

APRIL 1, 2020

We are living through unprecedented and unsettling times – in just a few months, the COVID-19 pandemic has reshaped the world as we knew it. With most of the world suddenly engaging in social distancing, so many of the things we took for granted – hugging friends and family, gathering to eat, dancing in crowds – have been put on hold. Part of what makes this moment feel so difficult is not just the anxiety we all feel around the virus and the fear of the economic damage it is doing, but also the

Research Software 201

Research Software Product Research Data Visualization Government 201

Sachin Rekhi

MARCH 29, 2020

Over the years Ada and I have both enjoyed being informal career mentors to countless of our friends and colleagues. We were recently reflecting on how dramatically those career conversations have changed as our friends and colleagues have aged from early in their career to mid-career. In many ways, early career conversations were actually far simpler in nature.

Travel 197

Travel Startups Information Development 197

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Throughout this week our content will be shining a light on product communities in the region, highlighting new voices, sharing untold product stories and learnings. Let’s start by examining the product scene in AsiaPac, its ongoing challenges, and the emerging trends.

Product Research 176

Product Research Research Software Feedback Software User Testing 176

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Product Management Unpacked

APRIL 3, 2020

Everyone is now learning about remote work: how to do it, what not to do, and the pros and cons of working from home for different jobs. According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions.

Weak Development Team 163

Weak Development Team Product Manager Product Management Banking 163

The Product Guy

APRIL 2, 2020

The customer is always right…until proven otherwise. As product managers we are always driven by customer feedback and requests but there is a fine moment when temporarily ignoring the customer may actually help you take a forward leap. How do you identify these moments and how do you minimise the risk of going completely off track? In a recent live stream from one of our mentors of The Product Mentor , Dimitris Sotiriou, lead a conversation on this topic.

Customer Feedback 159

Customer Feedback User Testing Customer Experience Enterprise 159

Nir Eyal

APRIL 1, 2020

The post Why We Should All Be Wearing (and Making) Face Masks Right Now appeared first on Nir and Far.

145

145

First Round Review

MARCH 31, 2020

Community experts, go-to-market leaders and founders everywhere are facing a new challenge: quickly spinning up virtual events and online communities that feel unique and valuable. Whether you’re tasked with energizing your existing community, pivoting your company’s event programming, scrambling to spin it all up for the first time — or just trying to hold a really great virtual happy hour — community expert David Spinks offers a wealth of wisdom drawn from over a decade spent deepening the moa

Events 145

Events Webinar Marketing 145

Advertisement

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Mind the Product

MARCH 31, 2020

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). With more than 25 years of experience between them, they’ve been there since the beginning, seen the evolution of the scene and have some amazing advice to share.

Customer Experience 136

Customer Experience Product Research Feedback Software Data Visualization 136

The Product Guy

MARCH 31, 2020

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product with Social Impact, Maya Brooks. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

Product Manager 159

Product Manager Product Management Management Management 159

Mixpanel

MARCH 30, 2020

Latest studies note that only 35% of product manager roles are filled by women, and most of those roles are entry-level positions, meaning they are often removed from influential decision making. And that’s to the detriment of organizations that are looking to outperform their competitors. When gender diversity at the executive level is brought to parity, organizations are 15 percent more likely to gain more profit , improve customer experience , and attract and retain expensive talent , accordi

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

First Round Review

APRIL 2, 2020

Maggie Leung built out the 80-person fully remote content team that's helped NerdWallet stand out. Here are her tips for executives who are now tasked with leading large teams working remotely for the first time.

136

136

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Mind the Product

MARCH 31, 2020

In this blog post, we revisit an episode of Mindset in which Singapore-based Tamara Moona, Associate Director of Product at Pivotal Labs , and Priscilla Nu, Head of Digital Experience and Design at SP Group , share their advice on developing organisational alignment and tackling issues with stakeholders. Product practice is relatively new in many regions around the world, leading to misunderstandings and a failure to understand the value a product manager can contribute to an organisation.

Weak Development Team 135

Weak Development Team Workshop Customer Experience User Testing 135

The Product Guy

MARCH 29, 2020

Performing as a product manager at scale, jumping from topic to topic to topic among thousands of folks — now, that takes some special footwear. Watch and learn more from product management expert, Don Ross.

Product Manager 156

Product Manager Product Management Management Management 156

dscout People Nerds

APRIL 2, 2020

March 15th-22nd was the week we left our known world of work and routine behind. These 45 powerful micro-stories showcase what the “new” world looks like across the country. .

111

111