The Product Coalition

DECEMBER 2, 2020

Running a business involves lots of duties and responsibilities. All the departments need to follow the same path to achieve a common objective. Product development and focusing on the minor details can increase the demand and efficiency of the product. It is very important to maintain unity and should work on achieving the same objective. Also, building strategies for product management can make a big difference.

User Testing 89

User Testing Research Software Product Manager Product Management 89

ProductBoard

DECEMBER 1, 2020

For years, product teams have relied on spreadsheets to capture user feedback and feature ideas. Their sheer flexibility allows you to capture large quantities of information and sort and filter it in many different ways. But sheer flexibility only gets you so far when it comes to powering the complex and collaborative processes involved in product management — or for that matter, in engineering.

Customer Feedback 98

Customer Feedback User Testing Engineering Information 98

ProductCraft

NOVEMBER 30, 2020

If you’ve never managed an internal application before, it can feel like you’ve left calmer seas and sailed into a choppy ocean that requires a different set of skills to navigate. Manosai Eerabathini has spent his last two years exploring those waters while product managing internal apps at Google, including a content management system for. Read more » The post When the Customer Is Your Colleague: Product Managing Internal Applications appeared first on ProductCraft by Pendo.

Product Manager 95

Product Manager Product Management Management Management 95

Roman Pichler

DECEMBER 1, 2020

OKRs in a Nutshell. OKRs are a method for setting and tracking goals. An objective describes what is to be achieved. The key results state how we accomplish the objective. Let’s say, for example, that the objective is to “increase engagement.” The key results might then be “simplify user journey A” and “enhance feature alpha.”. OKRs can be used to create cascading goals—goals that are systematically linked.

Product Manager 388

Product Manager Product Management Management Management 388

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Lead on Purpose

NOVEMBER 28, 2020

Guest post by Gabe Nelson Great leaders inspire. Great leaders don’t dominate a room, they motivate it.

Leadership 458

Leadership Strategy Management Management 458

Intercom, Inc.

DECEMBER 4, 2020

We wanted to explore the retail landscape through various distinct themes – offering a range of perspectives and experiences. So we started by delving into the physical history of the store, followed by how our habits have changed, then we looked at who and what is fuelling the shift online, and finally we considered how the events of 2020 might inform how we shop, plan, and build in the future.

Article 152

Article Customer Experience Presentation Events 152

Roman Pichler

DECEMBER 1, 2020

Listen to this article: [link]. OKRs in a Nutshell. OKRs are a method for setting and tracking goals. An objective describes what is to be achieved. The key results state how we accomplish the objective. Let’s say, for example, that the objective is to “increase engagement.” The key results might then be “daily active users are up by 20%,” “session length is increased by 10% on average,” and “the objective is achieved by 30 June 2021.”.

Product Manager 156

Product Manager Product Management Management Management 156

Lead on Purpose

NOVEMBER 30, 2020

Building software platforms and applications that customers love, and will recommend to their peers, takes extreme focus and hard work.

Product Strategy 281

Product Strategy Strategy Marketing Roadmap 281

dscout People Nerds

DECEMBER 2, 2020

Researchers often want to include people with access needs in their studies but don’t know where to begin. This 3 part series covers the various considerations for adapting your practice to include people with disabilities.

User Testing 145

User Testing 145

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Data Visualization

Intercom, Inc.

DECEMBER 3, 2020

On the last Built for You episode, we talked about how customer feedback informs the features we build at Intercom. This week, we examine the conversations that led to Series , one of our biggest launches this year. Series wasn’t your typical project at Intercom. Instead of building on previous iterations with small, incremental changes that could be quickly shipped, this was a two-year-long enterprise designed almost entirely from scratch.

User Testing 152

User Testing Feedback Software Data Visualization Research Software 152

Mind the Product

DECEMBER 1, 2020

Mira is in the final stages of launching their new product, Mira Plus. While the planning began well before COVID, the final stages have been overseen by teams that are not only located in different countries, but also filled with employees working remotely for their first time. As a company, Mira is divided between the [.]. Read More. The post Lessons and Learnings from Launching a New Product with a Remote Team appeared first on Mind the Product.

Development 126

Development 126

The Product Coalition

DECEMBER 3, 2020

I'm ashamed to admit I only recently read Marty Cagan's book “Inspired”. I am happy to say it was an inspiring experience. Every page in that book made me realize the beauty of the product manager's work. We are truly the ones who get to influence lives by making our surroundings the best they can be and see the fruits of our product team's hard labor when the ideas come to light.

Product Manager 125

Product Manager Product Management Management Management 125

Strategyzer

DECEMBER 3, 2020

Great innovation teams are able to gain momentum and build up stronger evidence over time with a series of experiments. In this blog post, we share one four-step example of how to execute and analyze multiple experiments in order to increase the strength of your evidence.

Testing 121

Testing Blog 121

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Product Innovation Educators

NOVEMBER 30, 2020

What product managers need to know about selecting and managing projects. This is the next episode in the series on a product management body of knowledge I’m doing every-other-week. We are exploring the Product Development and Management Association’s (PDMA) guide to the body of knowledge for product managers and innovators. If you are unfamiliar with PDMA, they are the longest running volunteer led professional association for product managers, existing since 1976.

Systems Review 114

Systems Review Technical Review Product Manager Product Management 114

Mind the Product

DECEMBER 4, 2020

In this November 2020 #mtpcon Digital keynote, Mary Poppendieck, author of Lean Software Development and three other bestsellers, shares the most important lessons she learned as a Product Champion at 3M in the 80s and 90s. At the time, 3M’s film products were being replaced by digital and, according to Mary, it managed to survive [.]. Read More. The post Lessons from a Product Champion by Mary Poppendieck appeared first on Mind the Product.

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Software Development Software Developers Development Management 117

The Product Coalition

DECEMBER 1, 2020

A recent survey conducted by Product Management Festival found that the number one reason why PMs leave their roles is because of a lack… Continue reading on Product Coalition ».

Framework 107

Framework Product Research Product Manager Product Management 107

The Product Guy

NOVEMBER 30, 2020

Progressing from digital marketing to wanting to build the website with the right improvements is one way you can become a product manager. Watch and learn more from product management expert, Mihaela Draghici.

Product Manager 103

Product Manager Product Management Management Management 103

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Mixpanel

DECEMBER 3, 2020

In a world rife with product parity and seemingly unending consumer choice, what separates the great brands from the good ones? Customer experience. Brands winning the war of experience are bringing in 5.7 times more revenue than competitors. Every interaction, every message, every touchpoint matters to customers. With so much at stake, brands must maximize the value inside their data and leverage the full power of their growth stack.

Data Visualization 111

Data Visualization Analytic Tools Reporting Tools Research Software 111

Mind the Product

DECEMBER 2, 2020

Being on the inside of a company as it takes off is a special kind of experience – and being in a product leadership position while that’s going on gives a unique viewpoint. Gibson Biddle has been lucky enough to have gone on that ride at Netflix, and he’s generous in sharing the lessons he [.]. Read More. The post Building Defensible Advantages – Gibson Biddle on The Product Experience appeared first on Mind the Product.

Product Research 106

Product Research User Testing Feedback Software Technical Review 106

The Product Coalition

DECEMBER 2, 2020

Keys to A/B Testing I recently hosted a webinar on the keys to A/B testing and how to structure these components for a company. I decided to post the notes I had as an outline as a blog post since I thought it was a good rough guide. Therefore, what follows is a rough outline for how I approach A/B testing when I join a company or when I get started.

User Testing 97

User Testing Product Research Testing Onboarding KPIs 97

Indicative

DECEMBER 2, 2020

Winter is coming and our engineers continue to develop new features to unlock customer insights. This month, we rolled out a new type of Segmentation analysis, more control for Owners and Admins in Organization Settings, updates to the Cohort tool, a convenient Events and Properties download, and we launched a new partnership with Google Cloud Platform Marketplace.

Feedback Software 110

Feedback Software Customer Feedback Data Visualization Download 110

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

ProductCraft

DECEMBER 1, 2020

The adoption of the freemium pricing strategy has accelerated recently. For a SaaS product, offering a freemium option is a great way to lower the barrier to getting a user into your product’s funnel — even more so than a free trial. To the end user, seeing a freemium plan means that they won’t have. Read more » The post The Definitive Way to Convert Your Free Users to a Paid Plan appeared first on ProductCraft by Pendo.

Definition 110

Definition Customer Feedback User Testing Feedback Software 110

Mind the Product

NOVEMBER 30, 2020

This November, our membership content covered topics like prioritisation, hiring and development, and OKRs. But members were also treated to the month’s #mtpcon Digital keynote talks and more. Read on for a recap and, if you’re not yet a member but would love in on the action, you can check out our membership plans today. How [.]. Read More.

Development 94

Development 94

ProductPlan

DECEMBER 3, 2020

How Cognitive Bias Threatens Product Success. The human brain is a vast storehouse of accumulated knowledge, memories, and experience. All these help us make countless decisions throughout the day. There is one major limitation to having all this information stored in our brains. It is that it introduces cognitive bias into our decision-making. Most importantly, anything that limits our ability to make good decisions can pose a genuine threat to our products’ success.

User Testing 105

User Testing Product Manager Product Management Customer Experience 105

The Product Coalition

NOVEMBER 30, 2020

There’s a lot that happened in 2020 which you’d probably rather forget but you should still celebrate what went well for your team. Continue reading on Product Coalition ».

Agile 90

Agile Leadership Product Manager Product Management 90

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Gainsight

NOVEMBER 30, 2020

[TL;DR: We’re thrilled to announce a partnership with Vista Equity Partners, valuing Gainsight as a “unicorn,” to take the Customer Success movement to new heights. And I’m personally all in as CEO for this next phase. If you want to read the boring version of this story, see our press release here. If you want to read fun commentary from Alex Konrad at Forbes, click here.

Customer Experience 101

Customer Experience Customer Feedback Events Finance 101

Mind the Product

DECEMBER 3, 2020

In our final AMA of the year, exclusively for Mind the Product members, Kriti Sharma, VP Product at GfK, shares her AI insights. Watch the session again for real-life examples from Kriti’s awesome back catalogue of AI work and learn about AI trends, tackling ethical AI questions as a product manager, the skills needed to [.]. Read More. The post Solving Ethical AI Problems, When Algorithms Go Wrong, and the Skills Needs To Work on AI Solutions: Insights From Kriti Sharma appeared first on

Artificial Inteligence 93

Artificial Inteligence Product Manager Product Management Management 93

Johanna Rothman

NOVEMBER 30, 2020

Steve, a software development manager, thought John was a “10x” developer. He explained that John could: Coded faster than anyone else. Write and release full applications over a weekend. “Mind-meld” with the users. No one else in Steve's group could do this. Was I willing to support and coach the other people in Steve's group to all become “10x” developers?

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Weak Development Team Feedback Software Development Product Research 99