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Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the design thinking process that has enabled her to work with the leading firms of the day. In this part of her talk, Deepa speaks about the ‘Insight’ stage of her design thinking process -part of 4 non-linear stages – […]. The post Connecting the dots for insights with Design Thinking appeared first on NextBigWhat.
Ever since the shift towards agile practices, product teams have hung on to a set of core attributes, which range from cross-functional, to customer-centric, all the way up to iterative and independent. But there’s one aspect which should vanish from this list of must-haves: co-located. In this first of two posts, I look at how you might approach remote product management, while my next post will examine some of the tools that you can take into your everyday working to help make remote product m
You’ve become a product manager, but now what? How do you progress your career, and what are you doing it for? This talk goes over how to turn an unimportant (but ok) project into a shining example for the company, and your career with it. In a recent live stream from one of our mentors of The Product Mentor , Felix Sargent, lead a conversation on this topic.
Having fun, making friends, and learning along the way. I have a special episode for you. I believe that as product managers and innovators, we have a responsibility to help prepare the next generation of innovators. I’ve explored this topic in a few past episodes and it is time to do it again. So, this episode is about encouraging you and providing you with ideas for helping future innovators.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
One day, I was musing about the job of product manager, and what differentiates a good product manager from an okay one, and an analogy sprung to mind. Think about a golf swing. There is the addressing of the ball, the back swing, the forward swing, and ultimately the follow though. When you are teaching […].
As product managers, our job is to determine what matters most to our customers. At any given time, there could be 100 really great ideas that need implementing, but realistically we can only complete two or three per month. We have to ask ourselves: which three do we build? How deep do we go? And how much time should we spend iterating on a product that launched last month versus moving onto something new?
As product managers, our job is to determine what matters most to our customers. At any given time, there could be 100 really great ideas that need implementing, but realistically we can only complete two or three per month. We have to ask ourselves: which three do we build? How deep do we go? And how much time should we spend iterating on a product that launched last month versus moving onto something new?
As a product manager, product features and strategy are one thing. But, what separates the good from the great is a product manager who excels with people and building the right types of relationships. Here, enjoy listening to a true product management expert’s perspective and check out more great product management information. Enjoy! Jeremy Horn.
Launching your platform and initializing your monetization strategy is only the beginning. Sure, once your platform is implemented the money will start coming in, but how will you maintain that initial growth and sustain earning? Through customer acquisition, of course! Customer acquisition is the focus of acquiring new customers through a strategy designed to persuade users to purchase your company’s services or products.
“If you can’t measure it, you can’t manage it,” as Peter Drucker put it. But that approach doesn’t just apply to your supply chain management, revenue or churn rates – most fundamentally, it also applies to people and our performance. People are all unique, and our performance can vary from hour to hour, never mind from day to day. Measuring that is inherently messy and difficult, which is why crafting effective KPIs for people’s performance is so challenging.
I've long believed that the most innovative products are built by teams who innovate on the very process by which they develop those products. And it's why I've always been a student of companies that consistently deliver innovation to the market. It's no wonder I loved reading The Everything Store sharing the story of Jeff Bezos growing Amazon to the e-commerce juggernaut that it is today.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….
We all struggle to phrase specific thoughts or instructions. But if your user doesn’t get you, all is lost. We give you our story: how we improved our microcopy and tips on how you can too. For example, designers naturally want to create nice, usable products. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI.
When you think of Intercom, you probably think of software, our Messenger, perhaps this blog. You probably don’t think of comics, but for many Intercom staff, the “Intercomic” has become a coveted part of their job here, a very personal marker of progress and belonging. Let me explain. To celebrate each year that someone is with the company, we create a portrait to mark the occasion.
All over the world, companies are using data science to cultivate a healthy customer base. However, there are still a lot of questions surrounding this technological advancement. Let’s go on a quick journey to explore three major components of a holistic data science strategy and how these can improve your Customer Success strategies. The Limit Does Not Exist…Yet.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Most Product Managers have, at one time or another, heard the apocyphal quote often attributed to Henry Ford, “If I asked my customers what they wanted, they’d have said a faster horse.” And when we hear the line, we laugh because there’s no way that we would do such a thing — the “faster horse” is […].
Tech stacks are like ice cream flavors – everybody has their favorite. Even within roles and functions, bitter arguments erupt about which email, collaboration, or product management tool is best. Some of this is driven by individual preference, but it also reflects the fact that individuals – even those in the same functional role – The post What’s in Your (Growth) Product Stack?
Last week, we released our intelligent bot, Answer Bot , which helps you provide instant resolutions to customers by automating answers to their common questions. One of the unique things about Answer Bot is that not only does it provide specific answers rather than just article suggestions, but those answers can also include apps to power the actions needed to resolve their questions.
Trello's Nikita Miller has made a specialty of being the fourth product manager, leading teams through that unique transition from scrappy early-stage startup to a company that can scale. Here, she shares three strategies product leaders must implement to bridge that gap and get the most out of rapidly maturing teams.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
It turns out that people read online reviews before making a purchase Image Credit: Wies van Erp. When the customers for your product go looking for products online, how do they decide which one they are going to buy? As more and more of us become comfortable shopping online, we are starting to look towards people who have bought a product before to tell us if it’s any good.
Most people will at some point in their lives either be interviewed or interview someone else. We could also probably tell a story a two about an interview that didn’t go the way we had hoped. These stories usually center around our own performance as the interviewee, but I’m here to tell you that it is just as important, if not more, to be a good interviewer.
Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. With siloed engineering knowledge, teams can start building fortresses, which can make it harder for others to jump in and contribute to the company’s goals.
Trello's Nikita Miller has made a specialty of being the fourth product manager, leading teams through that unique transition from scrappy early-stage startup to a company that can scale. Here, she shares three strategies product leaders must implement to bridge that gap and get the most out of rapidly maturing teams.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Jake Knapp knows a thing or two about product design. He spent a decade at Google and Google Ventures, working on programs and platforms—Gmail and Google Hangouts among them—that are household names today. These days, he’s known as the mastermind behind the “ Design Sprint ”—the now-famous process of bringing a product hypothesis from formulation to tested prototype in just five days—and his bestselling book, Sprint, describes this journey in detail.
Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the design thinking process that has enabled her to work with the leading firms of the day. In this part of her talk, Deepa speaks about the ‘Dream’ stage of her design thinking process – part of 4 non-linear stages […]. The post Measuring ideas based on customer benefit in Design Thinking appeared first on NextBigWhat.
I’ve been pair-writing a book with Mark Kilby , From Chaos to Successful Distributed Agile Teams: Collaborate to Deliver. We hit a big milestone today: We published the first complete draft today. We’ve been working on this book for a year. It’s much better because of our collaboration. We reflected a little on our success to date: We both want the best possible book.
From the time I was little, my dad shared stories with my brother and me about heroes. There was a story about how the Wright Brothers, two little-known bicycle mechanics who worked tirelessly on their flight experiments for years, were greeted in France by unfamiliar praise from crowds of admirers of their innovation. There was another story about how Roosevelt secretly sent aid to the British before the U.S. entered World War II, even when faced with political opposition to getting involved, b
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
User Story Mapping (USM) allows for product managers, developers and designers to put a method behind the continuous complexity of product design and creating an awesome User Experience (UX). Creating with USM allows for developers to create products and processes which are user-centered and user experience focused. The process begins with keying in on user goals, and breaking down the product/process through understanding the problem at hand.
??Most people will at some point in their lives be interviewed. We could also probably tell a story a two about an interview that didn’t go the way we had hoped. These stories usually center around our own performance as the interviewee, but I’m here to tell you that it is just as important, if not more, to be a good interviewer. This is especially true in situations where the interview could be life-changing or reveal immensely valuable information.
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