Ask Benny

DECEMBER 31, 2019

Free your time to be more strategic Requirements are overrated In Are Requirements Overrated and Your Role is not to Write Requirements I explained why writing requirements should be a minimal task. I talked about 3 major reasons why it is good for everyone: Your time is valuable. Every minute you spend in perfecting the details of a solution, for a problem you already know you need to solve, is a time you don’t spend trying to find the next one.

Weak Development Team 109

Weak Development Team Vision Customer Experience Agile 109

ProductPlan

DECEMBER 30, 2019

Technology pricing can be tricky, particularly for software and services. When there’s no traditional cost of goods sold (COGS) to recoup, the pricing strategy for a SaaS product can go in a lot of different directions. Do you give the product away and try to monetize traffic and users through other channels? Should you offer bargain basement prices to capture as many users as possible?

Strategy 74

Strategy Customer Experience User Testing Customer Feedback 74

The Product Coalition

JANUARY 1, 2020

When you’re thinking of others, you can’t help but make great stuff Continue reading on ProductCoalition.com ».

Startups 78

Startups Product Manager Product Management Management 78

Lead on Purpose

DECEMBER 30, 2019

The most effective leaders know there’s only one thing they have complete control over: “the way in which I respond and react to another human.” They know their success depends on the unity and determination of their team members.

Leadership 298

Leadership 298

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Intercom, Inc.

DECEMBER 31, 2019

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Product Management University

DECEMBER 30, 2019

You’re hiring a product manager. Do you hire an experienced product manager who can acquire domain expertise or a domain expert that can learn how to be a product manager? It’s a dilemma for many hiring managers. In the absence of the ideal candidate, an experienced product manager with strong domain expertise, you’re faced with a tough decision. In all my years as a practitioner and 18 years listening to my clients, this is a no-brainer.

Product Manager 130

Product Manager Product Management Management Management 130

The Product Guy

DECEMBER 31, 2019

How to treat yourself as a product to find a job and, in parallel, refine your product management skills. It’s meta. In a recent live stream from one of our mentors of The Product Mentor , Andrew Hsu, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! Check it out… About The Product Mentor.

Product Manager 128

Product Manager Product Management Management Management 128

Intercom, Inc.

JANUARY 3, 2020

More and more companies are reaching the tipping point where their human teams can’t keep up with their growing volume of support conversations. Chatbots are supposed to be the fix – providing basic help to customers while taking pressure off the team behind the scenes. But there’s some tension at play. We need these chatbot interactions to be frequent enough to make a real impact on team capacity but thoughtful enough that they protect our hard-won customer relationships.

Customer Experience 222

Customer Experience Messaging Naming Branding 222

Mind the Product

JANUARY 2, 2020

In her ProductTank London talk, Asha Haji, COO at Founders Academy explains how and why to treat your product management career like a video game. She teaches us how to level up in the product world by following these steps: Learn who you are. Learn the moves. Win boss battles. Upgrade your gear. Explore the world. Watch the video to see Asha’s talk in full.

Analytic Tools 142

Analytic Tools Data Visualization Product Research User Testing 142

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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

The Product Coalition

JANUARY 3, 2020

Super Man used his powers to help people. But we know that he could become the embodiment of destruction. I’ve described 9 powers that can… Continue reading on ProductCoalition.com ».

Product Management 92

Product Management Product Manager Management Management 92

The Product Guy

DECEMBER 29, 2019

How do you bring your engineering team into the product process? Watch and learn more from product management expert, Benny Reich.

Engineering 131

Engineering Product Manager Product Management Management 131

Intercom, Inc.

JANUARY 3, 2020

This year, with the ushering out of one decade and the heralding of a new, we decided to broaden the conversation and also take a look at the decade we are leaving behind and our hopes for tech in the next 10 years. If you’re short on time, here are some quick takeaways: From Superhuman to bedside lamps, we look at the products and technology that defined 2019.

Reporting Tools 118

Reporting Tools Technical Review Onboarding KPIs User Testing 118

Mind the Product

DECEMBER 31, 2019

We’re taking a short break from releasing new episodes over the holidays. We’ll be back with new interviews in early January. But don’t despair! In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. Randy’s Pick. ‘Tis the season to make a list of resolutions for how we’re going to be better in the new year – start new habits, stop old ones, be more productive, etc.

Product Research 92

Product Research Entertainment Startups Education 92

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

The Product Coalition

JANUARY 3, 2020

For academics in the midst of a technology commercialization project, the Valley of Death exists because governments don’t fund products… Continue reading on ProductCoalition.com ».

Reporting Tools 90

Reporting Tools Government Startups Research Software 90

ProductBoard

JANUARY 2, 2020

As we detailed in a recent blog post, digital product management is one of the hottest and fastest-growing roles in business right now. In just two years, the number of product management roles in the US have grown by an astounding 32%, outpacing the increase in demand for overall roles by 5x. We’ve coined this rise to prominence the “Golden Age of Product Management.

Product Manager 98

Product Manager Product Management Management Management 98

Ask Benny

DECEMBER 31, 2019

Free your time to be more strategic Requirements are overrated. In Are Requirements Overrated and Your Role is not to Write Requirements I explained why writing requirements should be a minimal task. I talked about 3 major reasons why it is good for everyone: Your time is valuable. Every minute you spend in perfecting the details of a solution, for a problem you already know you need to solve, is a time you don’t spend trying to find the next one.

Weak Development Team 78

Weak Development Team Vision Customer Experience Agile 78

Mind the Product

DECEMBER 30, 2019

In this ProductTank San Francisco talk, Sandhya Hedge , Global VP of Marketing at Amplitude , tells us how to become a better product manager by rethinking your mindset. Watch the video to see her talk in full. Or read on for an overview of her key points: How d you know if you’re a good manager? The right questions to ask. The Socratic method.

Product Research 112

Product Research Definition Engineering Testing 112

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

The Product Coalition

JANUARY 3, 2020

Finding ways to make ourselves better is pretty much linked with our existential, spiritual, and emotional growth. What we do?—?our traits, our habits?—?have noteworthy impact on how we see the world, and it also influences our well-being in both our personal and professional lives. Investing in ourselves is critical to our professional growth, but really, it’s just as important in everyday life, too.

Travel 87

Travel Product Research Research Software Magazine 87

ProductBoard

DECEMBER 31, 2019

Interviewed by Milan Lostica You may have heard the common refrain that robots are coming to take our jobs. This is a slight exaggeration, but it is fair to say that robots have the ability to replace some of the mundane and repetitive work we do every day. Tasks like processing invoices or Excel files, moving data between Excel files and third-party apps, and sending emails are all ripe for.

98

98

Under 10 Consulting

JANUARY 2, 2020

ProductOps is a specialized role that normalizes the product function across all products and services. When a company is small, the product manager (by whatever title) is responsible for activities across the entire product life cycle—from ideation to market delivery and sales support. In these organizations, the product role is that of a generalist. .

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Research Software 87

Revulytics

DECEMBER 30, 2019

As we look back on 2019, we want to share some of our most popular blog articles on software license compliance and piracy. [INFOGRAPHIC] 2019 Revulytics Software Piracy Statistics. The value of unlicensed software is $19B in North America & Western Europe alone. This is a significant area of opportunity for revenue generation. Check out our latest animated infographic on commercial value of unlicensed software, world's top piracy hotspots, and the piracy adoption trends. 6 Software Piracy M

Software Review 81

Software Review Analytic Tools Article Customer Experience 81

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

The Product Coalition

JANUARY 3, 2020

Nietzsche and the career plan My old boss Jim Barksdale was fond of saying, “We take care of the people, the products, and the profits?—?in that order.” It’s a simple saying, but it’s deep. As organizations grow large, important work can go unnoticed, the hardest workers can get passed over by the best politicians, and the bureaucratic process can choke out the creativity and remove all the joy.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Nir Eyal

DECEMBER 30, 2019

The post Is Tech Ruining Kids? How to Safely Manage Screen Time appeared first on Nir and Far.

Management 118

Management Management 118

AB Tasty

JANUARY 2, 2020

What's a Chief Experience Officer (CXO)? Well, they're a catalyst, designer, orchestrator, and champion, all in one! This article was originally posted on AB Tasty as What is a Chief Experience Officer?

Customer Experience 83

Customer Experience Article User Experience 83

Revulytics

DECEMBER 30, 2019

As we close out 2019, I wanted to share some of our most popular software product management articles. Please let me know what you think and if there are topics you would like us to cover in the comments below! Moving Applications to the Cloud and Adopting Cloud-Like Business Models. Learn why on-premise software vendors are incorporating cloud-like business models and subscription-based pricing that make them more competitive and best meet the needs of their customers.

Analytic Tools 76

Analytic Tools Data Visualization Article Product Manager 76

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

The Product Coalition

JANUARY 1, 2020

Reflecting on my journey as Employee#2 in an early-stage startup, I recently realised that I have come to value certain attributes in every professional interaction. These are counter-intuitive lessons because they are in direct contradiction to feel-good actions. Like many things in life, painful decisions are the ones that have the best long-term effects.

User Testing 80

User Testing Startups User Friction Customer Feedback 80

Mind the Product

DECEMBER 31, 2019

In this ProductTank London talk, Amy Carmichael, Head of Product at Crowdcube , tells us about her strange path from studying art and museums to become the Head of Product at a fintech startup. She takes us through the four themes she discovered along the way. Do the job you want before anyone asks. Lean on your strengths outside of product. The key to influence is empathy.

Agile 92

Agile Startups Product Manager Product Management 92

ProductCraft

JANUARY 2, 2020

Welcome to 2020, everyone. Like many of you, I’ve made a few New Year’s resolutions. Along with the usual ones (eating healthier, watching less TV, exercising more, etc.), I’ve made it a 2020 goal to listen to more podcasts. If you’ve made a similar resolution, we’ve got some great product-focused ones to recommend. Last January, Read more » The post Six (More) Product Management Podcasts to Listen To appeared first on ProductCraft by Pendo.

Product Manager 78

Product Manager Product Management Management Management 78