Sat.Apr 18, 2020 - Fri.Apr 24, 2020

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Couldn’t Care less About Your Industry? Good.

Mind the Product

Why is having no passion for the industry you work in potentially a huge benefit when it comes to building products? In Product, the user is number one. We must get to know our users inside-out, live and breathe their worlds in order to spot where we can solve problems to make their life better, easier, or more enjoyable.

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Optimize for Respectful Remote Meetings

Johanna Rothman

I've had the pleasure—and displeasure—of many remote meetings over the past few weeks. The difficult meetings had a common root cause: the meeting leaders attempted to do a direct transfer of how they lead an in-person meeting to remote/WFH meetings. When that occurs, they miss the ability to optimize on our separation by choosing how to treat people and by how we create a meeting environment.

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Feature Surveys: The Secret to Building the Best Product You Can

Userpilot

The one question SaaS Product teams around the world are losing sleep over now is: “How can we make our product even better?” If you want to know the answer, the simplest way is to ask your customers. But that’s actually when things become complicated…You can’t just ask your customers if you have a few thousand users on board. You would drown in qualitative data and probably never reach any conclusions.

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The Problem with Long-Term Roadmaps

The Product Coalition

Spanning up to 24 months of planned features and functionality, long-term roadmaps are a conventional staple in development offices. They’re also inherently problematic. But how can something that everyone uses not prove useful? You need to plan somehow?—?and roadmaps keep your software on track. At face value, they seem like a good idea. Here, we explain the problem plaguing long-term roadmaps.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Product Management 101: Digital Adoption

ProductCraft

Are your users getting as much value out of your product as possible? How well have they integrated your application into their key workflows? Are they discovering and making use of a wide variety of helpful features? Or are they missing out on the aspects of your product that are most useful to them? Digital. Read more » The post Product Management 101: Digital Adoption appeared first on ProductCraft by Pendo.

More Trending

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How a simple Product spec can unify your company and make your product a success

BrainMates

As an Aussie-expat based in San Francisco, I briefly took a passing interest in baseball. One of the many, many statistics leagues track is called a batting average – the ratio of times a batter actually hits the ball into play. The best batting averages top out in the mid 30% range. Getting up to that level puts you in elite company. Imagine if product management was like this.

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Reading list: Know your customers

Intercom, Inc.

Our mission, as we have often discussed, is to make internet business personal – that goal underpins everything we do and build. One key aspect of forging these personal relationships is not just that customers feel they have a personal connection with a business, but that businesses can actually benefit from knowing their customers. The reason real-world businesses can thrive by having good relationships with their customers is not just down to loyalty and trust, though that is important, but a

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How to up your product skills compared to your colleagues

The Product Coalition

When transitioning to a product role, what skills you have and what you missing depends on your previous role. Here’s what you need to do Continue reading on ProductCoalition.com ».

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Remote Discovery – Teresa Torres on The Product Experience

Mind the Product

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. We turned to Teresa Torres – our first repeat guest! – to come back on to the podcast and chat about how to make sure that, despite everything that’s going on, you continue to incorporate discovery into your pra

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Responsible in Product Management Recruiting

The Product Guy

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Visionary, Harpal Singh. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

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H.O.M.E: Health and wellness in the great indoors

Intercom, Inc.

As the saying goes “home where the heart is” and for now, it’s where you’ll find the office and the school and the shops and concerts too. H.O.M.E. is a special four-part series on Inside Intercom exploring what that means for various facets of life and learning how people across many industries and countries are managing to persevere with the help of technology.

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Mobile App Engagement Benchmark Data for Key Industries Including Finance, Food & Drink, Retail, Media, Travel, and Lifestyle

Alchemer Mobile

Do you want to know how your mobile app engagement data compares to others in your industry? This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. Luckily, we’ve got the data to help you see exactly how others in your category are performing. We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users.

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Hypothesis Driven Validation By Nate Archer

Mind the Product

In this ProductTank Toronto talk, Nate Archer, now Senior Product Manager at Ada shares with us a systematic approach to validating an idea by breaking it down into testable hypotheses. His key points include: Origins. Purpose and Value. Process. Case Study. Watch the video to see his talk in full. Or read on for an overview of his key points. The Origins of Hypothesis-Driven Validation.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Explaining the "WHY" Better

The Product Guy

Presenting the right set of data to your stakeholders and explaining why is critical to your current and future success in product. Watch and learn more from product management expert, Amin Bashi.

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WEBINAR: How To Become a Star Problem Solver By Focusing On Customer Outcomes

Product Management University

In this 30-minute webinar, you’ll see real-world examples that illustrate how the context of solving customer problems completely changes when the focus is on customer outcomes instead of just the problem itself. Learn how a stronger focus on customer outcomes helps you uncover and solve higher-impact problems and deliver solutions with greater strategic value to the customer organization and yours.

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Our next chapter: Bringing teams together, wherever they’re located

Miro

Our next chapter: Bringing teams together, wherever they’re locatedTeamwork has always been at the heart of everything we do here at Miro. We operate a distributed headquarters, with leaders and employees spread across four time zones and five hubs. That’s why we’ve codified “Play as a team to win the world” as one of our […]. The post Our next chapter: Bringing teams together, wherever they’re located appeared first on MiroBlog | A blog by Miro.

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Coping Through COVID: Shifting Focus and Acknowledging Unknowns

Mind the Product

Throughout this new series , we’ll be sharing the stories, learnings and experiences of product people dealing with COVID-19 right across the globe. In this first instalment, Kara Chiles, Senior Director of Consumer Products at Gannett , explains how the product team behind the largest local newspaper company in the United States has been adapting.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How I Hit the Ground Running in Product

The Product Guy

Guest Post by: Ralph Bautista (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Chris Butler ]. There are several ways to get into Product Management, the majority of folks stumble upon it by choice or because their organization needed to fill that role and you were the best candidate at the time. Either way, the role is relatively similar across the board.

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Remote User Testing and Usability Testing: How to Conduct Research from Anywhere in the World

UserInterviews

Remote research will help you decide how to respond in unusual times. It's good practice to perform ongoing customer research regardless.

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How Biteable CEO Brent Chudoba held a remote leadership offsite using Miro

Miro

How Biteable CEO Brent Chudoba held a remote leadership offsite using MiroWhen I became CEO of Biteable in February, I knew it’d be a challenge to lead an internationally distributed team. Biteable is the world’s leading video maker and in my first month with them, I flew over 20 hours across the world to meet […]. The post How Biteable CEO Brent Chudoba held a remote leadership offsite using Miro appeared first on MiroBlog | A blog by Miro.

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Leadership Without Authority By Aeneas McDonnell

Mind the Product

In this ProductTank London talk, Aeneas McDonnell , Director of Product at The Times and Sunday Times shares with us some guidelines on how we as product people can be leaders without having clear authority. His key points include: Anyone can be a leader. Positioning to lead. Skills. Leading through levels. Watch the video to see Aeneas’s talk in full.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The Best Virtual Product Events to Attend in 2020

ProductCraft

Back at the beginning of the year, we made a list of all of the product conferences you should attend in 2020. However, recent events have caused many of these great events to either be postponed or moved online. In this new and uncertain world, we thought we’d share a list of high-quality virtual product. Read more » The post The Best Virtual Product Events to Attend in 2020 appeared first on ProductCraft by Pendo.

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Ken Sandy on the 5 superpowers of outstanding product managers

ProductBoard

Written by Ken Sandy, experienced product leader, author of “The Influential Product Manager,” and industry fellow and lecturer at UC Berkeley, where he teaches the engineering school’s first product management course. What distinguishes an outstanding product manager from a good one? I thought a lot about this question when writing my book, The Influential Product Manager.

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How to avoid isolation when working remotely

Miro

How to avoid isolation when working remotelyRemote work isn’t just a growing trend anymore – it has rapidly become a necessity for businesses all over the world. While many are adapting to working from home for the first time, even teams that are already remote are having to adjust their routines and mindset. They are […]. The post How to avoid isolation when working remotely appeared first on MiroBlog | A blog by Miro.

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Looking for a UX Research Coordinator? Consider These Alternatives

UserInterviews

UX research coordinators can support a large team of researchers who don’t have time for DIY recruiting. But before you make a hire, consider all your options.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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“Everyone has a part to play” Interview with Naomi Williams, UX Researcher at William Hill

Userzoom

UX at William Hill is all about understanding the psychology behind customer decisions and designing products that enhance their experience. As they state: “We’re on a mission to stamp out cognitive bias and make our products the best they can be.” Recently we chatted to Naomi Williams , an experienced UX Researcher at William Hill, to discuss how the online betting and gambling company puts user research and testing into practice, as well as the organisational set-up of UX and its b

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VP Product Rachel Wolan on how product leaders can help customers adapt during unprecedented times

ProductBoard

Earlier this week, we kicked off our Product Excellence AMA Hour webinar series by welcoming Rachel Wolan, VP of Product at LiveRamp, alongside our CEO, Hubert Palan. During a frank and transparent chat moderated by Hubert, Rachel discussed the impact that COVID-19 is having on business and how her company is helping customers adapt during unprecedented times.

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How to Use Patterns to Shift an Outdated Business Model to a More Competitive One

Strategyzer

In a previous post, we explained how business model patterns help entrepreneurs and business leaders go beyond the traditional means of competing on product, service, technology or price. Ultimately, create better, more resilient businesses. But no business model can live forever. Today we show how business model patterns can help executives and innovation teams think through how to substantially improve your current business model by shifting it from a less competitive to a more competitive one