Sat.Aug 29, 2020 - Fri.Sep 04, 2020

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Prioritising a Product Backlog When Everything is Important

Roman Pichler

Step 1: Ensure that you know who the product is for and why people will want to use it. I’ll never forget the day when I suggested to the product manager of a brand-new healthcare product to prioritise its features. The individual looked at me slightly bewildered and replied, “I can’t. They are all high-priority.” Prioritisation requires deciding how important an item is.

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Product Management Stock

The Product Bistro

A topic that often comes up is where to find new product managers, and often people with certain titles are mentioned. But there are other important or more important) considerations.

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Agile Maturity vs Ability to Change

Johanna Rothman

Several of my clients want to use some sort of maturity assessment for their agile transformations. Often, the maturity levels demand adherence to specific practices or processes. Some of those practices and processes work for my clients now. (I'm not so sure about others.). As my clients evolve, will what they do now continue to work in the future?

Agile 128
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Where It Is At

The Product Guy

On the first day understand where your product and team is at. Watch and learn more from product management expert, Tanya Koshy.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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TEI 298: How product managers can use appreciation to improve product teams – with Dr. Paul White

Product Innovation Educators

The five languages of appreciation for product managers. Dr.?Paul?White?is a psychologist, author, speaker, and leadership trainer who “makes work relationships work.” For the past 20 years, he’s improved numerous businesses, schools, government agencies, and non-profit organizations by helping them: . Create positive workplace relationships and improve staff morale. .

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Beware the Tyranny of Customer Feedback

Mind the Product

The customer is always right – right? This adage – one that many of us grew up with – is a guiding principle of product development. If we can just listen to the customer – if we just give them what we want, our path to product success can’t be too far off. Isn’t that [.]. Read More. The post Beware the Tyranny of Customer Feedback appeared first on Mind the Product.

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Built for You: How customer feedback informs what we ship

Intercom, Inc.

At Intercom we believe great things can happen when you have a conversation. Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build? Then this podcast has the answers.

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6 Small Steps for Handling the Emotional Ups and Downs at Work

First Round Review

Tips you can use every day from seasoned startup veterans and psychology experts on how to manage your emotions at work — especially when you feel outside of your comfort zone.

Startups 145
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Chapter 15/17 :?—?Managing Product Development

The Product Coalition

Chapter 15/17 :?—?Managing Product Development [Prev : Chapter 14?—?How to prioritize Product Features ] [Next: Chapter 16?—?Product Metrics?—?What to measure ?] [Back to?—? Product Management 101 ] There are several methodologies to develop a Software Product. Traditionally, Waterfall model was used as an SDLC (Software Development Life Cycle) Methodology.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Three Hidden Problems That can Ruin Your Agile Retrospectives

Mind the Product

Scrum.org defines a sprint retrospective as a time at the end of each sprint where the team discusses what went well, what could be improved, and aligns on specific actions the group can commit to improving for the next sprint. Retrospectives are an essential part of any organization running agile software development. I don’t care if [.]. Read More.

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From cost center to value driver: how support metrics are evolving

Intercom, Inc.

In the not-too-distant past, customer support was viewed as a cost center – a necessary, but non-profitable, part of a business. Today, more and more businesses are realizing the true bottom-line value that incredible customer service brings to a business – customer loyalty , retention, and advocacy to name but a few. In fact, customers don’t just seek out higher quality service – they’re willing to pay more for it.

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31 User Research and UX Quotes to Inspire You & Your Team

UserInterviews

In need of a little boost? We’ve assembled our favorite quotes for UXR advice, inspiration, stakeholder persuasion, and more.

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The Product Agent: Managing Ideas on a Product Team

The Product Coalition

My journey to product management was not what you might expect , but then again, maybe you would. I studied accounting and computers in high school. At 19 I got a job as a computer technician and by 21 I was a computer science major. I then got a job on campus as a network administrator. Three years later I became a web application engineer at a startup that built software for military and private industries.

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Actionable Insights for Your Product Team

Great product management starts with great teams. Our free assessment tool reveals where your team excels and uncovers opportunities for growth across six key dimensions: Context, Investigate, Define, Create, Deliver, and Leadership. In just 10 minutes, gain actionable insights that show you exactly where to focus to improve performance, drive outcomes, and strengthen your team in key areas.

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Strategic Thinking Skills for Product Managers

Mind the Product

In Mind the Product’s state of product management survey late last year lots of you said that strategic thinking had been the most important skill in helping you advance your career but it’s certainly not an easy skill to master. We’ve gathered some advice from the community in an attempt to offer some clarity. At its [.]. Read More.

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Writing Workshop to Free Your Inner Writer Open for Registration

Johanna Rothman

I have finally opened my first writing workshop, Writing Workshop 1: Free Your Inner Writer again. It took me a while to figure out how to organize the workshop so everyone (including me) could succeed. I'm planning to offer the workshop once a quarter. See Q4 2020 Writing Workshop 1 for more details. This workshop is for you if: You want to make writing easier for you.

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Leo learns from the community

Roy Madden

Leo. We’re designing systems to protect against machine learning bias. In the wake of recent acts of extreme brutality and injustice and mass protests, we’re examining our role in perpetuating systems of inequality. We are responsible for our impact as a tech company, as a news reader, and, acutely, as a developer of machine learning algorithms for Leo, your AI research assistant.

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Trifecta, product teams and impact

The Product Coalition

Introduction & Definition Continue reading on Product Coalition ».

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Obviously Awesome: Positioning Your Product – April Dunford on The Product Experience

Mind the Product

April Dunford’s mtpcon Digital 2020 keynote on positioning was so good that we couldn’t pass up the opportunity to dig deeper into the topic with her. This is one of the dark arts for many product people, and it has such a deep effect on everything else you do – take a listen to upgrade [.]. Read More. The post Obviously Awesome: Positioning Your Product – April Dunford on The Product Experience appeared first on Mind the Product.

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12 Research Deliverables and When to Choose Them

dscout People Nerds

The right research deliverables let your team act on research insights. Here’s how to get the most out of them. .

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Top 7 Reasons You Need to Conduct a Squad Calibration With Your Product Team

ProductPlan

Ocean’s 11. “The A-Team.” All those Fast & Furious movies… US popular culture is littered with examples of assembling all-star teams to overcome the odds and combine their unique skill sets to save the day or pull off a heist. Although your organization may not employ car thieves, cat burglars, or demolition experts, your teams are still a collection of diverse individuals that bring a range of experiences and talents to the table.

Vision 119
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Chapter 12/17?—?How to Develop Product Roadmap?

The Product Coalition

Chapter 12/17?—?How to Develop Product Roadmap? Previous : Chapter 11?—?How to conduct Usability Testing? Next: Chapter 13?—?Writing Good PRD & Managing Product Backlog [Back to?—? Product Management 101 ] Great products are not accidental. They all start with a focused strategy. A good product strategy helps the team stay focused, guide the product development and manage the business during the development process.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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August Roundup: Roadmaps, Product/Market Fit, Team Culture and More!

Mind the Product

Today, August signs off for another year and we’re happy to report that it was packed with treats for Mind the Product members. We covered product/market fit, team culture, careers, diversity, roadmapping and more. Read on for a recap and to see what’s coming up in September. Spoiler alert: you’ll have an opportunity to put [.]. Read More.

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Changing Habits: Interview with Dr. Amy Bucher, a Behavior Change Designer

Nir Eyal

The post Changing Habits: Interview with Dr. Amy Bucher, a Behavior Change Designer appeared first on Nir and Far.

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Keeping Up Your Product STAMINA

ProductCraft

“What do you do?” I failed to properly answer this when I first became a product manager. A polite introduction became an incoherent rambling of endless bullet points. Family dinners led to constant correction and re-explanation. I’ll even admit that I started using short descriptions with exciting buzzwords to elevate and somewhat mispresent my own.

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The most painful leadership lesson I learned

The Product Coalition

What being humbled at sport taught me about leading product teams Continue reading on Product Coalition ».

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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Leadership Mistakes and How to Avoid Them: Advice Form Tanya Cordrey

Mind the Product

In the first of our membership AMAs, exclusively for MTP Leaders, we were joined by Tanya Cordrey, the former Chief Digital Officer at Guardian News and Media. Drawing on her experience, Tanya revealed her seven biggest leadership mistakes, then took questions from the group. Watch the whole, interactive session again, or read on for a [.]. Read More.

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16 Ways to Reduce No-Shows in UX Research

UserInterviews

There’s no secret formula to avoid no-shows in research completely, but you can reduce them. Here are 16 ways to help your participants show up to the session.

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The 5 Ps of effective organizational change management

ProductBoard

Change management is a systematic approach that includes dealing with the transition or transformation of organizational goals, core values, processes, or technologies. In short, it is about helping people accept and adapt to change at all scales — from a simple process update to onboarding new enterprise software. And though change management has always been important for businesses.