Ask Benny
MAY 30, 2018
Heavily rely on your team to make daily decisions in order to help you focus on the long-term strategy. The Illusion of Importance As product managers, especially those that had been engineers before, you can sometime feel insecure in your position and contribution. This feeling may be enhanced due to many people not actually understanding the role of product management.
Clever PM
MAY 31, 2018
We’ve all been there — that sudden call from one of your Sales team with a customer “on the hook” but they only need this one more thing to close the deal. Or maybe it’s an escalated issue from your biggest customer that lands in your mailbox with gigantic ALL CAPS AND EXCLAMATION MARKS!!!!!! Or worse […].
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Mind the Product
JUNE 1, 2018
If you’re a product manager, UX researcher, or startup founder, you know how valuable customer feedback can be. You’ve probably heard the current buzzword “continuous delivery” and recognise that learning about your users’ problems and experiences on an ongoing basis makes for better, more creative, and effective product decisions. You no doubt have also discovered how time-consuming getting this feedback can be.
Intercom, Inc.
MAY 28, 2018
As the rise of bots and automation continues apace, a lot of people are wondering how the sales process and lead qualification will be affected by this fast-evolving technology. Some are even asking if salespeople are at risk of being eclipsed by chatbots altogether. But a fairly simple example of how the Intercom bot, Operator , helped our sales conversations illuminates what we think that future might look like in practice.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Mind the Product
MAY 29, 2018
At one company I used to work for, I had three standups every morning. It should have been five because at one point I worked with four squads (making five with the design team) but I simply never joined them all. This is how my usual mornings went. I’d get to the office at around 8:30am – a bit early so I had some time to sort out my desk and check email.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
The Product Guy
JUNE 1, 2018
Product process has evolved tremendously over the past decade. Check out where product management expert, Alisa Warshawski, sees process evolving in the future. There are many paths to becoming a product manager. Which path is right for you and what steps you should take are discussed by product expert, Alisa Warshawski.
Intercom, Inc.
MAY 31, 2018
To build a great product, you have to intimately understand the problem it’s built to solve. To build a great business, as Steli Efti has learned, your customers must feel the pain of that problem too. Steli is the CEO of Close.io , an inside sales CRM that helps startups and SMBs generate high-quality leads and close more deals. When he’s not building software, Steli’s sharing content with the wider sales community through the Close.io blog , books on everything from product demos t
Mind the Product
MAY 30, 2018
Conflict can be a productive way to collaborate as a team, ensuring a variety of perspectives are brought into a solution. It can also push teams apart, when it is focused on personal attacks rather than ideological disagreements. Improve your team’s conflict capability and you’ll see better decisions, more intense commitment to them, people holding each other to account and better results.
Product Innovation Educators
JUNE 1, 2018
Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Build products fast or risk being irrelevant. A VP I once worked for told the development team that it may take two years to get our software product to market, but it will be best in class when it does. That company doesn’t exist anymore.
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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
The Product Guy
MAY 29, 2018
Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
Intercom, Inc.
JUNE 1, 2018
The EU was kind enough to provide a stress test for our email delivery pipeline during the GDPR surge on a scale that I doubt our engineering team as a whole would have agreed to, and we passed. You’ve all heard about GDPR, as it ironically swamped your inboxes in the process of protecting you from unwanted emails. For our engineering teams at Intercom, there was a much more short term impact last week, which we think is interesting enough to share more widely.
Mind the Product
MAY 31, 2018
On 23 May 2010, Martin Eriksson organised the first ProductTank meetup in the back room of a bar in London’s West End. Twenty-five interested people attended this first meetup…. Fast forward to last Wednesday, 23 May 2018, when we celebrated the first ever World Product Day. World Product Day brought together: A global community of over 150,000 passionate product people.
Product Innovation Educators
MAY 28, 2018
Going beyond brown bag lunches for next-level product manager professional development. This is where you make your move from product manager to product master. Now, a product master means having the influence you want and need to drive product strategy. Product masters are leaders. You make that move by listening to this podcast. And I appreciate that you are because organizations need you — product masters.
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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
ProductBoard
MAY 31, 2018
This article originally appeared in ProductCraft. “Taste is tough to explain, isn’t it?” My first thought upon hearing the opening words of the documentary Jiro Dreams of Sushi was: this is the culinary version of Steve Jobs’ single-minded fixation on good taste. The mental jump from sushi to iPhone wasn’t such a stretch. After all, my team spends a lot of time considering what good taste means in.
Intercom, Inc.
JUNE 1, 2018
The most important tasks for any early stage startup are to write code and talk to users. When we started Intercom the latter was my job. About 50 percent of my time was spent communicating with potential users, whether that was asking them to try Intercom over email, meeting them at conferences, responding to them in blog comments or talking to them on Hacker News.
Mind the Product
JUNE 1, 2018
When we compare today’s agile product management in practice with what we have seen some 10 years ago, not much has changed: Agility is still mainly limited to UX labs and A/B testing, and misses the potential value that could be found between the initial idea and a working product. The standard answer within product management is to whine and blame others: the boss doesn’t get it, stakeholders don’t care, the roadmap is too full.
UX Studio
MAY 29, 2018
What if I told you I could boost your team’s motivation in just two days? After that, they walk away energized, working more efficiently together, and you hear loud laughs in the office. Bold proposal, right? But team building retreats can do exactly that. Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Userzoom
MAY 31, 2018
While form design isn’t a new concept – there are many articles out there that talk about this specific practice – webforms are often a fact of life for many websites that are transactional in nature. These types of workflows require individuals to sign up for an online product, request information or make purchases. If users feel that the workflow is too difficult, the company could see a reduction in user satisfaction, fewer people adopting their products and lower conversion
Intercom, Inc.
MAY 30, 2018
We all like to think we’re the drivers of our own life. We intuitively feel that we are choosing the route, direction and speed of our journey, and even the type of car we’re traveling in. We have an inbuilt tendency to believe we are deciding our destination, that we are actively mapping out our career direction and our life story. The truth is, however, that most of us are mere passengers in our own life journey.
Mind the Product
MAY 29, 2018
Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. As always the core of the conference is our line-up of amazing speakers, and the insights and stories they bring to the conference is what starts all those conversations.
Pragmatic Marketing
MAY 31, 2018
June’s Box of the Month is positioning. Throughout the month we’ll highlight articles, webinars, podcasts and blog posts that help you better describe your product by its ability to solve market problems. Then you can create internal positioning documents for developing external messages that focus on each key buyer or persona. We’ll discuss the differences between branding and positioning , ways to strengthen positioning using product message maps , and why positioning should
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The Product Coalition
MAY 28, 2018
A great product can quickly become mediocre when it starts to chase short term wins. Society has a tendency to focus short term thinking and instant gratification. It’s easy to get caught chasing instant gratification because it feels good now, but the trade-off for instant gratification is often short sighted decisions, and delayed pain. Look at Netflix, we can binge watch an entire television series in a day.
Intercom, Inc.
MAY 29, 2018
Those unfamiliar with what product engineers do could be forgiven for assuming that it’s all broadly the same job. After all, we all tend to work in code, use black text editors with luminous text, and stare at console windows with endlessly scrolling symbols. But making the transition from consultant engineer to a product engineer was a revelation – I realized that working as an engineer in client services and working as a product engineer are essentially two completely different jobs, br
Amplitude
MAY 31, 2018
Over the past 6 months, my team at Swish increased conversions 251% by using Amplitude to measure and implement product changes. This article explains our story and details step-by-step how were were able to achieve this improvement. Making Product Decisions by Gut. When we first started working on a new spending tracker app called Swish a year ago, many of our product meetings were disorganized and full of debate.
Pragmatic Marketing
MAY 31, 2018
Amazon Prime has been amazing in my life. For a measly $100 per year, I get free shipping on almost everything I order. But the funny thing is I don’t really care about free shipping itself. I love the fact that I can just buy on Amazon and not have to shop around for free shipping. I love the fact that I don’t have to give my credit card to lots of different companies.
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As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Daniel Elizalde IoT Blog
MAY 29, 2018
In this episode of the IoT Product Leadership podcast, we discuss the challenges of IoT adoption in established companies. My guest today is Miguel Morales, VP or IoT at Parker Hannifin. In this episode, we discuss how Parker, a 100-year old company, is leveraging IoT to complement their core business initiatives. We also talk about the organizational […].
Miro
JUNE 1, 2018
How product teams can benefit from connecting physical and digital worlds with RealtimeBoard Here at RealtimeBoard we set out on a mission to help team-driven companies turn the challenges of distributed work into competitive advantages. However, these challenges are not exclusive to teams that think of themselves as distributed. As soon as you leave a […].
Amplitude
MAY 30, 2018
David Packles was a PM before he knew what product management was. A career in finance, another in consulting and a stint in freelance laid the stepping stones for David to find product. While helping small creative agencies build processes and systems to grow, he learned that an actual role for this existed and it was called product management. He landed his first official product role at Peloton , the company behind the smart indoor exercise bike that’s taking the fitness world by storm.
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