Mind the Product

FEBRUARY 23, 2021

Storytelling is a powerful communication device. It goes back millennia to our hunter-gatherer days when we used to share over a campfire and entertain each other. How can we draw on these insights and use them in product demos? To answer this question, we have to remember that products are not just bundles of features. [.]. Read More. The post How to use Storytelling to Create Powerful Product Demos appeared first on Mind the Product.

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Demo Entertainment Product Manager Product Management 153

Product Management University

FEBRUARY 25, 2021

William Shakespeare once said, “The Eyes are the window to your soul.” Think of product management as the window to your organization’s soul. Everything about how your organization builds, markets, sells and onboards customers starts and ends with your products. As product management goes, so goes the rest of the organization. Here’s a stab at what many would consider the ideal product management discipline (B2B).

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Product Manager Product Management User Testing Management 208

Intercom, Inc.

FEBRUARY 24, 2021

Today, businesses are having more conversations with customers than ever before, thanks to the rise of business messengers. And it’s certainly easier than ever for a customer to start a conversation and get support. So businesses should know more about their customers than ever before, right? They should be able to use all this extra information to offer a more personal, tailored customer experience and effective support, surely?

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Data Visualization Reporting Tools User Testing Customer Experience 243

UserVoice

FEBRUARY 23, 2021

While there are many reasons to unite your product and engineering teams, shipping better software faster is among the most compelling of the bunch. At UserVoice, we found that the separation of our product and engineering teams led to finger-pointing. Engineers would grumble “I don’t understand why we’re building this, it doesn’t make sense,” while the product managers would see what the.

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Engineering Product Manager Product Management Management 188

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

Mind the Product

FEBRUARY 25, 2021

When you hit a certain level in your product career, a big part of your job becomes managing your team(s) rather than actually doing the work. It’s rare that this shift is ever formally ushered in, and it’s very rare that managers of product managers are ever given formal training. Managers of product managers or [.]. Read More. The post How am I Doing?

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Product Manager Product Management Management Management 220

Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. At least, that’s Annette Franz ‘ s two cents on the matter. Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. With three decades of experience under her belt, she has learned a thing or two about helping companies build customer-centric businesses.

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Customer Experience User Friction User Testing Customer Feedback 211

Nir Eyal

FEBRUARY 23, 2021

The post The Ultimate Guide to Liars and Lying: Everyone Falls Into These 4 Types appeared first on Nir and Far.

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Mind the Product

FEBRUARY 24, 2021

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group that have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Center, joins us on the podcast to chat about taking your practice to the [.]. Read More. The post Putting OKRs at the Centre – Natalija Hellesoe on The Product Experience appeared first on Mind the Product.

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Feedback Software Product Research Technical Review Entertainment 199

First Round Review

FEBRUARY 23, 2021

Therapist Jessmina Archbold (publicly known as Minaa B.) shares her detailed guide to deeper self-care work, pushing back against common myths, offering up tactical advice and making the case for focusing on boundaries.

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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

Management

Jay McBain

FEBRUARY 24, 2021

I made a prediction in January of 2018 that IT distributor disruption would continue. It was obvious that industry consolidation was accelerating, major distributors were diversifying, and private equity was getting more interested in transforming the industry. In the second half of last year, the two largest global IT distributors were acquired by private equity, […].

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B2B Customer Experience Marketing 134

Strategyzer

FEBRUARY 25, 2021

If you are an ambitious and early-stage startup, with a dedicated team, a promising idea and the hopes of finding a scalable business model, this post is for you!

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Startups 131

Mind the Product

FEBRUARY 26, 2021

Experts featured in our Prioritised and MTP Leader content give us new product management ideas and insights every month. From the phases of a product career to finding your hidden stakeholders, here’s a sneak peek at 5 pearls of wisdom from our February content. 1. The Product Manager Career Path Has Three Stages In How [.]. Read More. The post 5 Tips for Product Managers: Members Content Sneak Preview appeared first on Mind the Product.

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Product Manager Product Management Management Management 181

First Round Review

FEBRUARY 25, 2021

As Chief of Staff at HashiCorp, Kevin Fishner focuses on treating the company like a product. Here, he unpacks why the systems side of company building doesn’t get as much attention and digs into the nitty-gritty details of how they set and track progress toward goals, and make decisions through writing at HashiCorp.

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Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Data Visualization

The Product Coalition

FEBRUARY 22, 2021

Image by Steven Cornfield on Unsplash Blockchain, the distributed ledger technology, has disrupted every industry worldwide. As the technology moves towards its maturity, more varied potential applications, we get. From the financial sector to the healthcare industry, Blockchain benefits every existing sector of society. New innovative Blockchain-based solutions are being developed to bolster trustworthy vaccine distribution and serve the community at large.

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Research Software Healthcare Software Review Technical Review 131

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. Nothing matters more than retention 2. There are other indicators along the way 3. With that in mind, product-market fit is a spectrum 4. Every business is unique, and metrics frameworks apply differently 5.

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User Testing Onboarding KPIs Product Research Startups 130

Mind the Product

FEBRUARY 26, 2021

In this November 2020 #mtpcon Digital session, Product Coach Adrian Howard introduces Pace Layer Mapping, a practice to help product teams communicate and align around user research, sharing the messy story of how the practice evolved. Watch the 20-minute session in full, or read on for the overview. A Messy Journey Begins Adrian Howard’s vocation [.].

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User Testing Product Research Customer Feedback Roadmap 158

ProductCraft

FEBRUARY 23, 2021

Ruthless prioritization is something we all know we should do more often, but it’s tricky to actually accomplish. Product is a lot like golf — you’re rewarded for doing fewer things more accurately. In my work coaching teams, one of the biggest pitfalls I see teams commit regularly is to equate activity to progress. This. Read more » The post Why product managers need to understand the 80/20 rule appeared first on ProductCraft by Pendo.

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Product Manager Product Management Management Management 125

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

The Product Coalition

FEBRUARY 26, 2021

The future of business meetings and presentations is looking quite bright! Continue reading on Product Coalition ».

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Presentation 127

Johanna Rothman

FEBRUARY 25, 2021

I've been speaking with several possible clients. They're having trouble with Scrum. The managers don't believe the teams need product owners, so the teams don't have POs. The managers think a Scrum Master can support at least four teams. The teams start a lot and finish very little. The teams think they have too many meetings. And everyone works alone—the teams collaborate very little.

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Mind the Product

FEBRUARY 22, 2021

Customer centricity is a core value at Indian social startup Hike, its senior product manager Aditya Mukherjee relates in this talk to ProductTank Delhi, which looks to examine why customer centricity is difficult to crack. The main driver at Hike, he says, is as follows: in a world that has evolved tremendously in the last [.]. Read More. The post Building a new Social Future by Aditya Mukherjee appeared first on Mind the Product.

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Startups Customer Experience Product Manager Product Management 150

ProductBoard

FEBRUARY 24, 2021

In a recent article, I shared my favorite product management-related reads. But while nothing beats a good book, what about those times when you want a quick fix of product wisdom on the go? Don’t worry, we’ve got you covered. In no particular order, here are my top product management podcasts for 2021. Build with Maggie Crowley Maggie is a former Olympic speed skater turned product leader.

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Product Manager Product Management Management Management 92

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As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

Product Strategy

The Product Coalition

FEBRUARY 22, 2021

A guide to understanding your time better Time flies, especially if you are a Product Manager. Considering how multifaceted and cross-functional Product roles are, it is incredibly easy for Product Managers to get lost in the flurry of inbound requests. A client meeting that sales requested to address their queries, a clarification needed by an engineer who is working on your latest feature, a fire fighting meeting with operations as something broke on production, the list is endless.

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Product Manager Product Management Technical Review Software Review 123

eG Innovations

FEBRUARY 26, 2021

Why Virtual Server Monitoring Tools Alone are Not Sufficient for VDI Monitoring. The use of virtualization for hosting server VMs is well understood. Today, most virtualization platforms provide administration and monitoring software that admins can use to track the health of their hypervisors and virtual machines (VMs). What is VDI? A virtual desktop infrastructure.

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Reporting Tools Data Visualization Customer Experience Customer Feedback 91

Mind the Product

FEBRUARY 26, 2021

In this interactive AMA session for MTP Leader members, Nilan Peiris, VP of Growth at Wise — formally known as TransferWise — shares his experience with scaling and empowering teams. Watch the recording in its entirety or read on for the highlights, including: Building autonomous fast-paced product teams Introducing tribes Building empowerment during fast-growth Persuading leadership to [.].

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Leadership Product Strategy Strategy Product Manager 110

Userpilot

FEBRUARY 25, 2021

Like any playbook in sports, your marketing playbook is only as good as the coach who wrote it. That is why we asked some of the best SaaS marketing practitioners for their best plays with the highest win percentage. In this SaaS marketing playbook, we have compiled the hottest trends in growth marketing as told by real people on the field. Instead of generic SEO tips, you will find actionable tactics that lead to a perfect google rating.

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Research Software User Testing Outbound Marketing 91

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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The Product Coalition

FEBRUARY 22, 2021

Signs your organization has missed the point of Agile and it’s become another buzz-word! Treating Agile as just a method not part of a mindset, or culture, is a common contradiction in orgs trying to become Agile organizations. This approach is like following a recipe for a dish and believing that it makes you a chef. A chef knows the Why of cooking?

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Agile Weak Development Team Feedback Software Banking 119

Amplitude

FEBRUARY 23, 2021

In 2020 Amplitude launched an organized network of Employee Resource Groups with the aim to promote connection, inclusivity, and belonging across teams and timezones. . To celebrate Black History Month, we are sharing the origins and vision of the ERG created by our Black Ampliteers. BLACC History. In June of 2020 we formed our first ever Black ERG, Black Leaders at Amplitude Creating Change (BLACC).

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Research Software Leadership Vision Education 90

UXCam Bluespace

FEBRUARY 26, 2021

Putting out fires on your own can be a thing of the past.

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Analytic Tools 90