Mind the Product

FEBRUARY 23, 2021

Storytelling is a powerful communication device. It goes back millennia to our hunter-gatherer days when we used to share over a campfire and entertain each other. How can we draw on these insights and use them in product demos? To answer this question, we have to remember that products are not just bundles of features. [.]. Read More. The post How to use Storytelling to Create Powerful Product Demos appeared first on Mind the Product.

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Demo Entertainment Product Manager Product Management 145

Product Management University

FEBRUARY 25, 2021

William Shakespeare once said, “The Eyes are the window to your soul.” Think of product management as the window to your organization’s soul. Everything about how your organization builds, markets, sells and onboards customers starts and ends with your products. As product management goes, so goes the rest of the organization. Here’s a stab at what many would consider the ideal product management discipline (B2B).

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Product Manager Product Management User Testing Management 208

Intercom, Inc.

FEBRUARY 24, 2021

Today, businesses are having more conversations with customers than ever before, thanks to the rise of business messengers. And it’s certainly easier than ever for a customer to start a conversation and get support. So businesses should know more about their customers than ever before, right? They should be able to use all this extra information to offer a more personal, tailored customer experience and effective support, surely?

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

UserVoice

FEBRUARY 23, 2021

While there are many reasons to unite your product and engineering teams, shipping better software faster is among the most compelling of the bunch. At UserVoice, we found that the separation of our product and engineering teams led to finger-pointing. Engineers would grumble “I don’t understand why we’re building this, it doesn’t make sense,” while the product managers would see what the.

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Engineering Product Manager Product Management Management 188

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Mind the Product

FEBRUARY 25, 2021

When you hit a certain level in your product career, a big part of your job becomes managing your team(s) rather than actually doing the work. It’s rare that this shift is ever formally ushered in, and it’s very rare that managers of product managers are ever given formal training. Managers of product managers or [.]. Read More. The post How am I Doing?

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Product Manager Product Management Management Management 193

Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. At least, that’s Annette Franz ‘ s two cents on the matter. Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. With three decades of experience under her belt, she has learned a thing or two about helping companies build customer-centric businesses.

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Customer Experience User Friction User Testing Customer Feedback 211

Nir Eyal

FEBRUARY 23, 2021

The post The Ultimate Guide to Liars and Lying: Everyone Falls Into These 4 Types appeared first on Nir and Far.

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Mind the Product

FEBRUARY 24, 2021

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group that have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Center, joins us on the podcast to chat about taking your practice to the [.]. Read More. The post Putting OKRs at the Centre – Natalija Hellesoe on The Product Experience appeared first on Mind the Product.

Feedback Software 178

Feedback Software Product Research Technical Review Entertainment 178

First Round Review

FEBRUARY 23, 2021

Therapist Jessmina Archbold (publicly known as Minaa B.) shares her detailed guide to deeper self-care work, pushing back against common myths, offering up tactical advice and making the case for focusing on boundaries.

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Data Visualization

Jay McBain

FEBRUARY 24, 2021

I made a prediction in January of 2018 that IT distributor disruption would continue. It was obvious that industry consolidation was accelerating, major distributors were diversifying, and private equity was getting more interested in transforming the industry. In the second half of last year, the two largest global IT distributors were acquired by private equity, […].

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B2B Customer Experience Marketing 134

Strategyzer

FEBRUARY 25, 2021

If you are an ambitious and early-stage startup, with a dedicated team, a promising idea and the hopes of finding a scalable business model, this post is for you!

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Startups 131

Mind the Product

FEBRUARY 26, 2021

Experts featured in our Prioritised and MTP Leader content give us new product management ideas and insights every month. From the phases of a product career to finding your hidden stakeholders, here’s a sneak peek at 5 pearls of wisdom from our February content. 1. The Product Manager Career Path Has Three Stages In How [.]. Read More. The post 5 Tips for Product Managers: Members Content Sneak Preview appeared first on Mind the Product.

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Product Manager Product Management Management Management 154

First Round Review

FEBRUARY 25, 2021

As Chief of Staff at HashiCorp, Kevin Fishner focuses on treating the company like a product. Here, he unpacks why the systems side of company building doesn’t get as much attention and digs into the nitty-gritty details of how they set and track progress toward goals, and make decisions through writing at HashiCorp.

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Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

The Product Coalition

FEBRUARY 22, 2021

Image by Steven Cornfield on Unsplash Blockchain, the distributed ledger technology, has disrupted every industry worldwide. As the technology moves towards its maturity, more varied potential applications, we get. From the financial sector to the healthcare industry, Blockchain benefits every existing sector of society. New innovative Blockchain-based solutions are being developed to bolster trustworthy vaccine distribution and serve the community at large.

Research Software 131

Research Software Healthcare Software Review Systems Review 131

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. Nothing matters more than retention 2. There are other indicators along the way 3. With that in mind, product-market fit is a spectrum 4. Every business is unique, and metrics frameworks apply differently 5.

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User Testing Onboarding KPIs Startups Product Research 130

Mind the Product

FEBRUARY 26, 2021

In this November 2020 #mtpcon Digital session, Product Coach Adrian Howard introduces Pace Layer Mapping, a practice to help product teams communicate and align around user research, sharing the messy story of how the practice evolved. Watch the 20-minute session in full, or read on for the overview. A Messy Journey Begins Adrian Howard’s vocation [.].

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User Testing Product Research Customer Feedback Roadmap 132

ProductCraft

FEBRUARY 23, 2021

Ruthless prioritization is something we all know we should do more often, but it’s tricky to actually accomplish. Product is a lot like golf — you’re rewarded for doing fewer things more accurately. In my work coaching teams, one of the biggest pitfalls I see teams commit regularly is to equate activity to progress. This. Read more » The post Why product managers need to understand the 80/20 rule appeared first on ProductCraft by Pendo.

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Product Manager Product Management Management Management 125

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

The Product Coalition

FEBRUARY 26, 2021

The future of business meetings and presentations is looking quite bright! Continue reading on Product Coalition ».

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Presentation 127

Johanna Rothman

FEBRUARY 25, 2021

I've been speaking with several possible clients. They're having trouble with Scrum. The managers don't believe the teams need product owners, so the teams don't have POs. The managers think a Scrum Master can support at least four teams. The teams start a lot and finish very little. The teams think they have too many meetings. And everyone works alone—the teams collaborate very little.

Agile 108

Agile Customer Experience Consulting Customer Feedback 108

Mind the Product

FEBRUARY 22, 2021

Customer centricity is a core value at Indian social startup Hike, its senior product manager Aditya Mukherjee relates in this talk to ProductTank Delhi, which looks to examine why customer centricity is difficult to crack. The main driver at Hike, he says, is as follows: in a world that has evolved tremendously in the last [.]. Read More. The post Building a new Social Future by Aditya Mukherjee appeared first on Mind the Product.

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Startups Customer Experience Product Manager Product Management 123

ProductBoard

FEBRUARY 24, 2021

In a recent article, I shared my favorite product management-related reads. But while nothing beats a good book, what about those times when you want a quick fix of product wisdom on the go? Don’t worry, we’ve got you covered. In no particular order, here are my top product management podcasts for 2021. Build with Maggie Crowley Maggie is a former Olympic speed skater turned product leader.

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Product Manager Product Management Management Management 92

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

The Product Coalition

FEBRUARY 22, 2021

A guide to understanding your time better Time flies, especially if you are a Product Manager. Considering how multifaceted and cross-functional Product roles are, it is incredibly easy for Product Managers to get lost in the flurry of inbound requests. A client meeting that sales requested to address their queries, a clarification needed by an engineer who is working on your latest feature, a fire fighting meeting with operations as something broke on production, the list is endless.

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Product Manager Product Management Technical Review Software Review 123

eG Innovations

FEBRUARY 26, 2021

Why Virtual Server Monitoring Tools Alone are Not Sufficient for VDI Monitoring. The use of virtualization for hosting server VMs is well understood. Today, most virtualization platforms provide administration and monitoring software that admins can use to track the health of their hypervisors and virtual machines (VMs). What is VDI? A virtual desktop infrastructure.

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Reporting Tools Data Visualization Customer Experience Customer Feedback 91

Mind the Product

FEBRUARY 26, 2021

In this interactive AMA session for MTP Leader members, Nilan Peiris, VP of Growth at Wise — formally known as TransferWise — shares his experience with scaling and empowering teams. Watch the recording in its entirety or read on for the highlights, including: Building autonomous fast-paced product teams Introducing tribes Building empowerment during fast-growth Persuading leadership to [.].

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Leadership Product Strategy Strategy Product Manager 106

Amplitude

FEBRUARY 23, 2021

In 2020 Amplitude launched an organized network of Employee Resource Groups with the aim to promote connection, inclusivity, and belonging across teams and timezones. . To celebrate Black History Month, we are sharing the origins and vision of the ERG created by our Black Ampliteers. BLACC History. In June of 2020 we formed our first ever Black ERG, Black Leaders at Amplitude Creating Change (BLACC).

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Research Software Leadership Vision Education 90

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

The Product Coalition

FEBRUARY 22, 2021

Signs your organization has missed the point of Agile and it’s become another buzz-word! Treating Agile as just a method not part of a mindset, or culture, is a common contradiction in orgs trying to become Agile organizations. This approach is like following a recipe for a dish and believing that it makes you a chef. A chef knows the Why of cooking?

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Agile Weak Development Team Banking Feedback Software 119

UXCam Bluespace

FEBRUARY 26, 2021

Putting out fires on your own can be a thing of the past.

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Analytic Tools 90

The Product Guy

FEBRUARY 22, 2021

When building a roadmap for the future, don’t forget to make sure it stays alive in the present. Watch and learn more from product management expert, Amin Bashi.

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Roadmap Presentation Product Manager Product Management 88