Understanding Personas That Power the Age of the Side Hustle
dscout People Nerds
JANUARY 29, 2019
How income-building app Steady developed foundational user personas through longitudinal research with dscout Diary.
Sat.Jan 26, 2019 - Fri.Feb 01, 2019
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Laura Klein on Building Products That Don't Cause Emotional Trauma
UserInterviews
JANUARY 30, 2019
Sometimes, big tech does things that actually end up emotionally harming their users. How do we do better?
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3 tips to stop the anxiety and focus on your product management tasks
ProductBoard
JANUARY 28, 2019
“When you’re a product leader, people look to you for answers. Why is the churn rate high? Why is feature X not being used? How do we get revenue up? And most importantly, what are we going to do to fix it all?”. In our free eBook, The Path to Product Excellence: Stories and Advice from the Field , Braden Kowitz presents the above scenario that Product Managers experience on a daily basis.
Developing team member skills
Lead on Purpose
JANUARY 29, 2019
As you progress on the journey of building great teams, you create the vision, build a strong foundation of trust and motivate your team to reach beyond what they thought they were capable of doing.
Less Stress, More Success: Accounting Best Practices & Processes for 2025
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
How we ensure alignment between sales and product
Intercom, Inc.
JANUARY 28, 2019
A great partnership between product and sales needs to be based on shared definitions of success and an agreed upon process to collaborate. Without these things, the relationship retreats to the magnetic stereotypes of both industries: Product teams think sales teams will do, say and sell anything to make money, while sales teams think product teams will build anything cool except things that actually make money.
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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Product Management for AI/ML
The Product Guy
JANUARY 27, 2019
Artificial intelligence, machine learning, deep learning, and other intelligent algorithms are at the core of transformation for technology eating the world. During this talk you will learn as a product person how to build strategy, perform user research, build prototypes, and aid in the implementation of these non-deterministic systems. It isn’t as easy as sprinkling some magic AI dust.
Sales Presentation Techniques That Improve Discovery
Product Management University
JANUARY 27, 2019
There are many cases where salespeople are forced into giving presentations before adequate discovery has been completed. Here are a few sales presentation techniques that will yield valuable buyer motivations without formal discovery meetings. The Playbook: The best sales presentations are the ones that create a relaxed environment for the buyers. The more relaxed they are, the easier it is for salespeople to uncover their real buying motivations and communicate stronger value propositions.
Understanding your ideal customers and how to sell to them
Intercom, Inc.
JANUARY 31, 2019
We’ve thought about this truth a lot during the last few months at Intercom as we’ve been going through our annual planning. As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise.
What’s the Secret to Becoming a Great Product Manager?
Mind the Product
JANUARY 28, 2019
Most product managers are driven to achieve excellence in their craft. Many, however, get stuck in what I call “product consultant” mode and cannot break out of it. Many product managers never get to launch a product, let alone own one. They go from planning one product to the next, foregoing the opportunity to establish fundamental product instincts, which only develop after managing the same product for an extended period of time.
B2B eCommerce, Self-Service Portals, and PIM Trends for 2024
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Problem Solving is the Future of Product Management
The Product Guy
JANUARY 31, 2019
Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
Women Succeeding in the World of Product Management
Product Management Unpacked
JANUARY 28, 2019
“Growing up in the 1970’s, I watched The Bionic Woman and Charlie’s Angels. They became my female role models and heroines – strong, intelligent problem-solvers who used their feminine skills to their advantage,” says Kate Hare, Chief Product Officer at Photobucket, to Women 2.0 , a media and tech industry leader in gender equality. Today, young women aspiring to launch into Product Management roles have more than fictional heroines to look up to.
Onboarding for business: How to help groups of users find success
Intercom, Inc.
FEBRUARY 1, 2019
Onboarding a company to your product is different from onboarding an individual user. It requires many people across departments to get setup and start seeing the value your product can provide. If you sell your product to businesses and haven’t designed your onboarding to support groups of people, you’re likely asking people to complete tasks they’re not capable of or lack the permissions to do.
Nail your Backlog Priorities by Figuring out Return on Effort
Mind the Product
FEBRUARY 1, 2019
Prioritization of work is hard: it’s often more an art than a science. Unless you work in an organization that has mastered the delicate balance of work from a prioritized roadmap as well as customer requests, you too may often be faced with squeaky-wheel prioritization: The customer yelling the loudest (or the one who last spoke with sales or the CEO) gets what they want.
Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Focus your Focus
The Product Guy
JANUARY 29, 2019
Good product management advice can be hard to come by. Tips from a great product person are priceless. Watch as we learn more from product management expert, Jordan Bergtraum.
The Value of Product Feature Comparisons
Product Management University
JANUARY 29, 2019
How valuable are product feature comparisons? Product feature comparisons are highly overrated in B2B. They only tell you HOW a competitive product works. They don’t tell you WHY buyers do or don’t prefer it. Whether verbalized or not, most buyers want an explicit answer to the question, “Why should I buy from you?” Solution providers typically answer with product capabilities but never answer the real question.
How we use bots at Intercom
Intercom, Inc.
JANUARY 30, 2019
We’ve talked a lot about how businesses can use chatbots to accelerate sales, marketing and support. Maybe you wonder if we practice what we preach ??. Here’s an inside look at how we use our bots 24/7. Dogfooding our own bots is not just a way for us to gain product knowledge or test new functionality. We use our bots to automate everything from workflows to conversations.
2019 Goals Gone off the Rails? 3 Ways to get Back on Track
Mind the Product
FEBRUARY 1, 2019
How are those 2019 goals and resolutions coming along? According to the US News and World Report, 80% of New Year resolutions fail by February – so if you’re like the majority of us, those well-intentioned, heartfelt goals you set a few weeks ago have become faint memories by now. Why? One key reason is simply that we’re not focused on goals that are really meaningful – for ourselves (most importantly) but also for the people around us in our teams and our organisations.
Prepare Now: 2025s Must-Know Trends For Product And Data Leaders
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
The Rise of Product Ops: the New Discipline Powering Product Excellence
ProductPlan
JANUARY 31, 2019
As product management continues to evolve, many new practices have been put in place to optimize product teams. Agile, Kanban, and similar methodologies have helped shape the landscape of product management in the 21st century. And the landscape continues to change at a rapid pace. New tools for product management teams appear frequently, each promising to improve the process in some way.
Four Keys to Successful Remote Product Management
ProductCraft
JANUARY 29, 2019
I recently moved across the country from Raleigh to Seattle. Along with my worries about whether my wine glasses would make it there in one piece, I had yet another major concern. As a product manager, would I continue to be successful while working remotely? How much harder would my job be now that I. The post Four Keys to Successful Remote Product Management appeared first on ProductCraft by Pendo.
Be wary of ‘happy ears’ with upmarket customers
Intercom, Inc.
JANUARY 29, 2019
There’s a classic response people have when talking to larger companies – I call it happy ears. It’s incredibly easy to be overly optimistic when you see a sexy new logo walk in the door. The thing you forget is that at large organizations, there are lots of people there who are constantly evaluating technology and looking for ways to use those new tools to help them stand out or leverage a proposal to negotiate better terms with their current vendor.
Is that Job too Good to be True? How to Check you’re Applying for a Product Management Role
Mind the Product
JANUARY 31, 2019
You don’t have to look very far to find a ton of companies and organisations who are hiring for Product Management roles. If you’re lucky, you might be applying for a new job through a forward-thinking recruitment process where you see the demands of the role first-hand and can make a collective decision with your potential future colleagues on whether you’re a good fit for each other.
The 25 Types of Innovation Dominating R&D Today
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
3 reasons why PMs don’t get promoted
The Product Coalition
JANUARY 28, 2019
[link] It’s annual review period for many companies and a lot of people are now thinking about their promotion. It can be especially stressful for A-type PMs, who are concerned with advancing in their career: more scope, more pay or a move into people management. When I was at Microsoft, there was one PM who tracked all of his peers’ (>30 PMs) promotions in a spreadsheet to see who was moving up faster than him.
Inside the Google Empathy Lab
dscout People Nerds
JANUARY 29, 2019
Behind the scenes with the team at Google, helmed by Danielle Krettek, that’s moving beyond design thinking to design feeling. .
Optimize with Operator: Work smarter with automation and bots
Intercom, Inc.
JANUARY 31, 2019
We’ve spoken at length about the impact automation and bots can have on your sales and support teams – all powered by Operator. But you may be wondering what Operator is and what exactly does it do? Operator is our automation technology that powers all of our bots. It’s the driving force behind the bots that take mundane tasks off your hands, like Task Bots , Custom Bots and Answer Bot.
Product Management Blog Retrospective
Ask Benny
FEBRUARY 1, 2019
What I Learned from a Year of Product Management Blogging. Write your Passion. There are many reasons why people start writing blogs. The most common is the need to promote a business. In my blog, this was not the case. I started writing a blog about a year ago in order to express my thoughts. I noticed that when I mentor or consult people, I often repeat the same concepts, so I thought it may be good to put that out to the world.
Launching LLM-Based Products: From Concept to Cash in 90 Days
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
The Rollaboard suitcase and the Paradox of Specificity
The Product Coalition
JANUARY 28, 2019
Photo by yousef alfuhigi on Unsplash The Rollaboard suitcase was invented just over 30 years ago by a highly resourceful American pilot called Robert Plath. It was designed with just a tiny audience in mind?—?airline cabin crew?—?and was inspired by Plath’s own experience of spending a lot of time moving around airplanes and airport terminals. He knew the pain of lugging bags along airport corridors and waiting for them at baggage carousels.
Our 6 Must Reads for Hiring Tactics that Break the Mold
First Round Review
JANUARY 29, 2019
Hiring at early-stage startups isn't getting easier. And while there's plenty of advice out there, it's tough to find tactics that make a mark. We've assembled the best tips from leaders who've gone off the beaten path in search of unconventional practices and fresh perspectives for every stage of the hiring process.
Richard Jhang ?on running a consulting business with remote teams
Miro
JANUARY 29, 2019
Reading time — 9 minRichard Jhang on running a consulting business with remote teamsSpeeding up iterations at a remote consulting team1.Into the world of consulting2.Designing a distributed business3.Beyond tools and techniques4.Managing a distributed startupModern consulting firms face many challenges. Hiring top professionals often relies on building distributed teams, and clients can be located anywhere in […].
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