Sat.May 01, 2021 - Fri.May 07, 2021

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Are You a Wage Slave?

Nir Eyal

The post Are You a Wage Slave? appeared first on Nir and Far.

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The 5 Best Onboarding Workflow Software in 2021

Userpilot

When you first hear the term onboarding workflow software, you might think, what is a workflow? If you tell your partner to get something from the fridge, that is a workflow. Basically, anytime data passes between people and/or systems, a workflow is created. A path is created when a task goes from incomplete to finished, from an empty hand to one with a sandwich.

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The Blame Game Retrospective

The Product Coalition

TL; DR: The Blame Game Retrospective There are plenty of failure possibilities with Scrum. Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. Turning the Sprint Retrospective into a Blame Game Retrospective demonstrates a Scrum team’s lack of skills and professionalism. Join me and explore the reasons and the consequences of this Sprint Retrospective anti-pattern in 83 seconds. ??

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Core Concept: The Product Trio

Product Talk

One of my goals for 2021 is to create short explainer videos for key concepts related to continuous discovery. This is my first one. I’d love to hear what you think. Is this helpful? Are there other core concepts you’d like to see me explore? You can share your comments on Twitter or YouTube. Watch the video above or read a lightly edited transcript of it below.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Beyond NPS: Impactful Mobile Survey Questions and Use Cases

Alchemer Mobile

Surveys notoriously have low response rates, especially when using a legacy channel such as email. However, in-app surveys present an entirely unique opportunity to engage with customers and gather feedback in real time. One of the most common surveys brands deploy is the NPS survey. We know NPS can be a powerful tool if used correctly, and recognize the value in having one metric to provide a holistic pulse on your customer experience.

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Building extraordinary product teams

Mind the Product

When I finished watching Episode 4th Season 2nd of “Formula 1 Drive to Survive” on Netflix, I didn’t quite know if I had just watched a great episode about high-performance motorsport or participated in a Product Management keynote in the style of Mind the Product conference. A brief disclaimer: I’m not even a fan of [.] Read more » The post Building extraordinary product teams appeared first on Mind the Product.

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How To Create a Simple Roadmap

The Product Coalition

Roadmaps don’t need to be complex, nor should you need a PhD to create one. Here’s a simple version to win over your team and stakeholders. Photo by Matt Duncan on Unsplash Ahh the dreaded word roadmap… The mere mention of a roadmap can divide the room, and send Product Managers into a world of panic. Let’s face it, roadmaps have a bad reputation. They can do more harm than good, and are often neglected or blamed when things don’t go to plan.

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TEI 333: A framework for Jobs-to-be-Done – with Jay Haynes

Product Innovation Educators

How product managers can build great products by focusing on their customers’ unmet needs. Jobs-to-be-Done (JTBD) is a valuable tool for product managers and innovators, and there are different thoughts on how to actually put it into optimal practice. Our guest, Jay Haynes, is helping that problem by creating the first and only JTBD software for product, marketing, and sales teams.

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2021 Engagement Benchmarks for Personal Services Apps

Alchemer Mobile

One size did not fit all for Personal Services apps in 2020. Depending on industry, issues with supply chains, global price drops, and budget constraints impacted each brand differently. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Personal Services category.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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The new cybernetics: systems thinking for the 21st century by Genevieve Bell

Mind the Product

In this #mtpcon Digital APAC keynote, Genevieve Bell, Director of the 3A Institute (3Ai), gives a whirlwind tour through the 75-year-old field of cybernetics, demonstrating how its transdisciplinary approach can be used to inform our product processes and systems. Watch the talk in full or read on for the overview. Mind the Product members can also [.

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Designing for Future Signals

The Product Coalition

What are future signals and why they can be used to anticipate uncertain futures. Continue reading on Product Coalition ».

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TEI 333: A framework for Jobs-to-be-Done – with Jay Haynes

Product Innovation Educators

How product managers can build great products by focusing on their customers’ unmet needs. Jobs-to-be-Done (JTBD) is a valuable tool for product managers and innovators, and there are different thoughts on how to actually put it into optimal practice. Our guest, Jay Haynes, is helping that problem by creating the first and only JTBD software for product, marketing, and sales teams.

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Business Testing: Is your Hypothesis Really Validated?

Strategyzer

Entrepreneurs and corporate innovators alike often struggle to figure out when their hypothesis is validated, because it isn’t as simple as we’d like to believe.

Testing 145
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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Building for success at every stage of product development – Cait O’Riordan

Mind the Product

Building and managing products is hard. Building an organisation that manages existing products, and is optimised to build new ones is exponentially harder — which is why we spoke with Cait O’Riordan, Chief Product and Information Officer at the Financial Times, for this week’s podcast. A veteran of the BBC and Shazam, she’s now working [.

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5 Steps To Successful Product Management

The Product Coalition

Being a product manager is a highly ambiguous role, as it can seem like there are a million things to do and only a limited amount of time… Continue reading on Product Coalition ».

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Upsides to unshipping: The art of removing features and products

Mixpanel

Teams are praised whenever they release a new feature (or product) to their customers. Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and ce

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Master the “curiosity flywheel”: Startup Lessons from Greg Isenberg

NextBigWhat

THREAD: My 20s were full of ups and downs I lost millions, made millions and helped build some billion dollar startups My biggest lessons learned: The future of startups: – Privacy-first – Community-first – Sustainability-first – Creator-first – Decentralized-first – Digital-first. Bookmark this list. Print it out This is where the world is going How to build 1 successful product: Build 100 unsuccessful products first You need to fall down to move up Rule of t

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Achieve success with the Product Leader Map

Mind the Product

In this interactive AMA session for MTP Leaders, Dave Martin, Executive Coach and Chief Product Officer at Fractional joins us to discuss how product leaders can achieve success using The Product Leader Map. We recommend reading Dave’s post Level up Your Product Function With the Product Leader Map where he introduces the idea, then watching [.

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What Product Managers Can Learn From Social Media

The Product Coalition

Recently, I chatted with Bertrand Rothen in my LinkedIn Live series “Let’s talk about…” about what product managers can learn from social… Continue reading on Product Coalition ».

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Behind the Scenes of Dolby’s New Cloud Platform with Stephane Giraudie

Daniel Elizalde IoT Blog

Get a behind-the-scenes look at Dolby.io, Dolby’s exciting new Cloud Platform for communications. Listen to the story in this episode of the Enterprise Product Leadership podcast. or Subscribe to the podcast on Apple Podcasts | Android | Stitcher | Spotify Episode Details – Behind the Scenes of Dolby’s New Cloud Platform with Stephane Giraudie What […].

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Rugs.com increased their support efficiency 10x with Intercom

Intercom, Inc.

Online retailer Rugs.com uses Intercom to power their customer communication across sales and support, driving increased engagement and higher checkout conversions using a conversational, messenger-based approach. With the onset of COVID-19 and the accelerated move towards online shopping, Grayson Bagwell, Director of Business Development at Rugs.com, notes the sharp increase in shopping volume the business has experienced in the last 12 months as a result of people spending more time at home.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How I got my job – Morgan Beschle

Mind the Product

Morgan Beschle has been working as VP of Product at Cureatr for nine weeks after working in product management for 14 years. She explains how she landed her most recent job in product and talks about her journey in starting a new senior product leadership role during a global pandemic. A bit about my role [.] Read more » The post How I got my job – Morgan Beschle appeared first on Mind the Product.

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Forever?—?I wonder how often we make the mistake of designing and building as if our creations…

The Product Coalition

Forever?—?I wonder how often we make the mistake of designing and building as if our creations will last forever. Photo by Chris Sarsgard on Unsplash This morning, I watched the river move at a walking pace, sauntering within the channel that cuts through town. The river has been doing some version of this for over 100,000 years. Long before countries and kings and dictators. 80,000 years ago, the Deschutes River in Bend, Oregon, flowed around Pilot Butte’s east side; lava forced the river into

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Healthy Organizational Cultures Focus on Humanity and Connection (Not Your Whole Self)

Johanna Rothman

You might have heard about the Basecamp culture changes last week. I’m sure you heard about Google’s culture problems several years ago. These problems are issues of culture: specifically what we can and cannot discuss. What do “makers”—technical people—in any industry need to discuss? Big product issues: Why we are working on this project at this time.

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The real superpower of product designers: Get comfortable with uncertainty

NextBigWhat

Designers have many superpowers, but one underrated one is that the work of design leads one to become more comfortable with uncertainty. How does this impact the product development process? Thread I learned this lesson almost immediately after receiving my first shiny new design assignment. This was also my first time working with a PM. She asked me when my work would be done by.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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How to adapt to unforeseen circumstances that influence your product by Patryk Pawlikowski

Mind the Product

In this ProductTank Sofia talk, VP of E-Commerce at SumUp, Patryk Pawlikowski, explains how he and the team at SumUp adapted their product roadmap on the fly to cope with the disruption caused by the pandemic. The key points of his talk include: Unforeseen circumstances Re-thinking products to a new reality Adapting a product roadmap [.] Read more » The post How to adapt to unforeseen circumstances that influence your product by Patryk Pawlikowski appeared first on Mind the Product.

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When You Change Your Process, You Change What You Make.

The Product Coalition

Photo by Gregory Hayes on Unsplash Coffee roasting is all about the process. I roast coffee as a hobby on a 1kg gas roaster; it’s a shrunk-down commercial-style machine. I’ve roasted about 300lbs of coffee at this point. On every roast, I track my process with a roasting profile. A roasting profile is a picture of what happens during a roast, the temperature, the gas, the airflow.

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10 Tools and Techniques to Test Your IT Infrastructure Resilience

eG Innovations

Many of our customers are large enterprises with critical highly-available and secure infrastructures. This means that they spend (as do we) a lot of time proactively investigating and stress-testing systems, indeed we and many other vendors also provide tools within our products to assist in “kicking the tyres”. However small or large your enterprise is though, it’s a methodology and mindset that you can embrace with plenty of free and open-source tools out there to assist you.