Sat.May 01, 2021 - Fri.May 07, 2021

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Are You a Wage Slave?

Nir Eyal

The post Are You a Wage Slave? appeared first on Nir and Far.

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The 5 Best Onboarding Workflow Software in 2021

Userpilot

When you first hear the term onboarding workflow software, you might think, what is a workflow? If you tell your partner to get something from the fridge, that is a workflow. Basically, anytime data passes between people and/or systems, a workflow is created. A path is created when a task goes from incomplete to finished, from an empty hand to one with a sandwich.

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The Blame Game Retrospective

The Product Coalition

TL; DR: The Blame Game Retrospective There are plenty of failure possibilities with Scrum. Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. Turning the Sprint Retrospective into a Blame Game Retrospective demonstrates a Scrum team’s lack of skills and professionalism. Join me and explore the reasons and the consequences of this Sprint Retrospective anti-pattern in 83 seconds. ??

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Core Concept: The Product Trio

Product Talk

One of my goals for 2021 is to create short explainer videos for key concepts related to continuous discovery. This is my first one. I’d love to hear what you think. Is this helpful? Are there other core concepts you’d like to see me explore? You can share your comments on Twitter or YouTube. Watch the video above or read a lightly edited transcript of it below.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Beyond NPS: Impactful Mobile Survey Questions and Use Cases

Alchemer Mobile

Surveys notoriously have low response rates, especially when using a legacy channel such as email. However, in-app surveys present an entirely unique opportunity to engage with customers and gather feedback in real time. One of the most common surveys brands deploy is the NPS survey. We know NPS can be a powerful tool if used correctly, and recognize the value in having one metric to provide a holistic pulse on your customer experience.

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How To Create a Simple Roadmap

The Product Coalition

Roadmaps don’t need to be complex, nor should you need a PhD to create one. Here’s a simple version to win over your team and stakeholders. Photo by Matt Duncan on Unsplash Ahh the dreaded word roadmap… The mere mention of a roadmap can divide the room, and send Product Managers into a world of panic. Let’s face it, roadmaps have a bad reputation. They can do more harm than good, and are often neglected or blamed when things don’t go to plan.

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Business Testing: Is your Hypothesis Really Validated?

Strategyzer

Entrepreneurs and corporate innovators alike often struggle to figure out when their hypothesis is validated, because it isn’t as simple as we’d like to believe.

Testing 145
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2021 Engagement Benchmarks for Personal Services Apps

Alchemer Mobile

One size did not fit all for Personal Services apps in 2020. Depending on industry, issues with supply chains, global price drops, and budget constraints impacted each brand differently. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Personal Services category.

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Building for success at every stage of product development – Cait O’Riordan

Mind the Product

Building and managing products is hard. Building an organisation that manages existing products, and is optimised to build new ones is exponentially harder — which is why we spoke with Cait O’Riordan, Chief Product and Information Officer at the Financial Times, for this week’s podcast. A veteran of the BBC and Shazam, she’s now working [.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Designing for Future Signals

The Product Coalition

What are future signals and why they can be used to anticipate uncertain futures. Continue reading on Product Coalition ».

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Upsides to unshipping: The art of removing features and products

Mixpanel

Teams are praised whenever they release a new feature (or product) to their customers. Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and ce

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Master the “curiosity flywheel”: Startup Lessons from Greg Isenberg

NextBigWhat

THREAD: My 20s were full of ups and downs I lost millions, made millions and helped build some billion dollar startups My biggest lessons learned: The future of startups: – Privacy-first – Community-first – Sustainability-first – Creator-first – Decentralized-first – Digital-first. Bookmark this list. Print it out This is where the world is going How to build 1 successful product: Build 100 unsuccessful products first You need to fall down to move up Rule of t

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The new cybernetics: systems thinking for the 21st century by Genevieve Bell

Mind the Product

In this #mtpcon Digital APAC keynote, Genevieve Bell, Director of the 3A Institute (3Ai), gives a whirlwind tour through the 75-year-old field of cybernetics, demonstrating how its transdisciplinary approach can be used to inform our product processes and systems. Watch the talk in full or read on for the overview. Mind the Product members can also [.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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5 Steps To Successful Product Management

The Product Coalition

Being a product manager is a highly ambiguous role, as it can seem like there are a million things to do and only a limited amount of time… Continue reading on Product Coalition ».

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Behind the Scenes of Dolby’s New Cloud Platform with Stephane Giraudie

Daniel Elizalde IoT Blog

Get a behind-the-scenes look at Dolby.io, Dolby’s exciting new Cloud Platform for communications. Listen to the story in this episode of the Enterprise Product Leadership podcast. or Subscribe to the podcast on Apple Podcasts | Android | Stitcher | Spotify Episode Details – Behind the Scenes of Dolby’s New Cloud Platform with Stephane Giraudie What […].

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Rugs.com increased their support efficiency 10x with Intercom

Intercom, Inc.

Online retailer Rugs.com uses Intercom to power their customer communication across sales and support, driving increased engagement and higher checkout conversions using a conversational, messenger-based approach. With the onset of COVID-19 and the accelerated move towards online shopping, Grayson Bagwell, Director of Business Development at Rugs.com, notes the sharp increase in shopping volume the business has experienced in the last 12 months as a result of people spending more time at home.

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Achieve success with the Product Leader Map

Mind the Product

In this interactive AMA session for MTP Leaders, Dave Martin, Executive Coach and Chief Product Officer at Fractional joins us to discuss how product leaders can achieve success using The Product Leader Map. We recommend reading Dave’s post Level up Your Product Function With the Product Leader Map where he introduces the idea, then watching [.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Forever?—?I wonder how often we make the mistake of designing and building as if our creations…

The Product Coalition

Forever?—?I wonder how often we make the mistake of designing and building as if our creations will last forever. Photo by Chris Sarsgard on Unsplash This morning, I watched the river move at a walking pace, sauntering within the channel that cuts through town. The river has been doing some version of this for over 100,000 years. Long before countries and kings and dictators. 80,000 years ago, the Deschutes River in Bend, Oregon, flowed around Pilot Butte’s east side; lava forced the river into

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Healthy Organizational Cultures Focus on Humanity and Connection (Not Your Whole Self)

Johanna Rothman

You might have heard about the Basecamp culture changes last week. I’m sure you heard about Google’s culture problems several years ago. These problems are issues of culture: specifically what we can and cannot discuss. What do “makers”—technical people—in any industry need to discuss? Big product issues: Why we are working on this project at this time.

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The real superpower of product designers: Get comfortable with uncertainty

NextBigWhat

Designers have many superpowers, but one underrated one is that the work of design leads one to become more comfortable with uncertainty. How does this impact the product development process? Thread I learned this lesson almost immediately after receiving my first shiny new design assignment. This was also my first time working with a PM. She asked me when my work would be done by.

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10 Tools and Techniques to Test Your IT Infrastructure Resilience

eG Innovations

Many of our customers are large enterprises with critical highly-available and secure infrastructures. This means that they spend (as do we) a lot of time proactively investigating and stress-testing systems, indeed we and many other vendors also provide tools within our products to assist in “kicking the tyres”. However small or large your enterprise is though, it’s a methodology and mindset that you can embrace with plenty of free and open-source tools out there to assist you.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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What Product Managers Can Learn From Social Media

The Product Coalition

Recently, I chatted with Bertrand Rothen in my LinkedIn Live series “Let’s talk about…” about what product managers can learn from social… Continue reading on Product Coalition ».

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I’m in the 2021 Write Stuff Bundle!

Johanna Rothman

I like to read, as well as to write. (You are not surprised.) Which means I discovered StoryBundle years ago. Most of the time, StoryBundle offers genre fiction. However, this time, it's nonfiction for writers—the 2021 Write Stuff Bundle. Yes, I have a book in this bundle— Write a Conference Proposal. If you want to speak at conferences, this book will help you write a proposal.

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How to Conduct Research on Sensitive Topics (8 Experts Weigh In)

dscout People Nerds

UX researchers exploring sensitive spaces share their best practices for creating a respectful study. Here’s how they ask tough questions and prepare for impactful answers.

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Dangerous animals of product management: How to manage challenging stakeholders

ProductBoard

Picture this: You are a forward-thinking product manager with a clear product vision, strategy, and roadmap. Yet throughout the product management process, stakeholders come to the table with unvalidated requests. “This must be built”, they insist, “and right away” Introducing the dangerous animals of product management: stakeholders and situations that—if left untamed—can get in the way of your.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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When You Change Your Process, You Change What You Make.

The Product Coalition

Photo by Gregory Hayes on Unsplash Coffee roasting is all about the process. I roast coffee as a hobby on a 1kg gas roaster; it’s a shrunk-down commercial-style machine. I’ve roasted about 300lbs of coffee at this point. On every roast, I track my process with a roasting profile. A roasting profile is a picture of what happens during a roast, the temperature, the gas, the airflow.

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Online Whiteboards: The key to creating a solid UX vision

TryMyUI

Online whiteboards serve as the perfect tool for design teams to utilize in order to organize, plan, and execute their UX vision. The post Online Whiteboards: The key to creating a solid UX vision appeared first on TryMyUI Blog.

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SaaS Metrics 101: LTV – Lifetime Value

Userpilot

I’ve yet to come across a SaaS business that doesn’t want to increase its Customer Lifetime Value (or LTV for short). It stands to reason: why wouldn’t you want to increase the amount of money you make from each of your customers during the time they work with you? But LTV is often a poorly understood metric, especially if you come from a more traditional business environment: one more concerned with acquisition than retention.