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Master stakeholder mapping: keep maps updated, design effective communication strategies, and stay aware of changes to improve product success. Read more » The post Stakeholder mapping: Avoid these 3 mistakes appeared first on Mind the Product.
Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. In the ever-evolving landscape of technology, a transformative trend has emerged: A surge venture capital and corporate investments in deep tech. This paradigm shift signifies a strategic move by investors, acknowledging the immense potential and disruptive power of deep tech innovations.
Making interfaces that are both aesthetically beautiful and practical is no longer sufficient in the rapidly changing field of UI/UX… Continue reading on UX Planet »
Customers aren't all the same, so you need different types of customer support to address the needs of different kinds of customers. Some may call you when in trouble, while others want to fix it without interacting with you. As a result, you need variety in your customer service solutions to properly assist each customer. This article explores 12 of the most important customer support types and how to approach them to consistently deliver outstanding customer experiences.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
We are currently experiencing an era of audacious innovation. This can be observed across multiple sectors where artificial intelligence (AI) and robotics are pioneering bold and fearless innovations. These advancements are set to address the myriad challenges businesses of all sizes face continually. Significant progress has been made in several areas, including robotics, data analysis for strategic decision-making, medical diagnostics, and autonomous driving.
👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more help, check out my PM recruiting service (helping you hire Sr. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).
👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more help, check out my PM recruiting service (helping you hire Sr. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).
Key Performance Indicators (KPIs) are only useful when measured, tracked, and analyzed. While there are certain standard KPIs that most organizations will use, such as time to market and cost of development, the rest will depend on the company’s goals and the nature of its products.
Manufacturing companies that want to enhance their competitiveness, flexibility, and responsiveness are adopting Agile methods , at least in a hybrid framework. This switch enables their software and hardware teams to collaborate more effectively while enhancing their overall product development process. Following Agile principles also brings companies closer to their customers by studying their needs, incorporating feedback into prioritization processes, and encouraging innovation at all stages
The higher up your stakeholder is in the organization, the more difficult it can be to get their time and attention. For the most elusive stakeholders, consider an Unmeeting. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.
Recently, Naofumi Tsuchiya , the founder and CEO of Goodpatch visited btrax’s San Francisco headquarters. There, he met with btrax founder and CEO, Brandon Hill for a lively discussion. The discussion was recorded for an episode of our Japanese podcast “ San Francisco Design Talk “ In this episode, they touched upon various topics including recent changes in the design industry and design thinking, Mr.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Discover six essential rules for product leaders to build resilient, adaptable teams through safety, collaboration, and continuous growth. Empower and support your team amidst constant change and innovation. Read more » The post Inspire resilience: 6 essential rules for product leaders appeared first on Mind the Product.
Typing in “longevity” into Amazon reveals over 40,000 books on the topic. Each author purports their own cure, typically involving a special diet, miracle supplement, or painful practice. However, there is one often overlooked factor that studies have found increases lifespan by seven years or more. The post Want to Live Longer? Change Your Mind About Aging appeared first on Nir and Far.
In its simplest form, strategic account planning is your ability to help customers define success in measurable terms, then lay out a roadmap that leads them to their definition of success. If you’re a customer success manager, there’s nothing worse than feeling like you’re in constant reaction mode with a never-ending to-do list, hence the value of a well-structured strategic account plan.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Discover the intricacies of bias in generative AI in product management with John Haggerty, Founder of The PM Insider. In this week’s episode, John unveils the layered complexities of AI innovation, navigating the ethical realm of the AI revolution reshaping businesses. Featured Links: Follow John on LinkedIn | The PM Insider | IBM AI Fairness 360 | Google’s ‘What If’ AI Tool | Aequitas Bias Read more » The post Navigating AI bias: Insights and st
In this inaugural installment of our Product 50 interview series, get to know the winner of the Best Social Good Product Leader category: Adam Nash of Daffy.
Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers • Webflow —The web experience platform • Vanta —Automate compliance. Simplify security — Kenneth Berger coaches startup leaders on how to prevent burnout, advocate for their desired lifestyle, and make a meaningful impact on the world.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
This week’s Sunday Rewind is a session from MTP Hamburg 2022, in which three senior product people share their views on user centricity. Read more » The post SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022 appeared first on Mind the Product.
Wondering how to measure product adoption and retention rates? If yes, this article is exactly what you need! Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. TL;DR Tracking product adoption and retention rates helps you understand how users engage with the product and identify potential roadblocks in the customer journey.
For product teams, having a well-defined and researched problem statement can be crucial to the success of their product development. But how exactly do you create one? Product teams should start by considering the components of a problem statement. Key Components of a Problem Statement Problem : Outline what the problem appears to be. What problem do you hypothesize you can provide a solution for?
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
In this article, Prashant Mahajan, Founder of Zeda.io, explores the importance of the voice of customer, the challenges of integrating customer feedback, and effective strategies to navigate these challenges for sustained innovation and growth. Read more » The post The critical role of customer voice in product management appeared first on Mind the Product.
Knowing what your customer does at different stages of their relationship with you can help increase engagement, loyalty, and customer retention. You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.
Photo by Jan Tinneberg on Unsplash Disclaimer: This article has been sitting in my drafts for 4 years. Wow! I completely forgot about it until I saw it today and immediately decided to publish it. I mean, why not? Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g).
My podcast this week is from the speaking book. Not part of the podcast, but writing information that might help you see how I write. I think I finally discovered how to write the introduction and first chapter. Too many books have boring introductions and first chapters. So I cycle through mine to find the gems that make the book draw the reader in.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
The Q1 2024 US VC Valuations Report by PitchBook indicates high valuations in pre-seed and seed-stage deals, with median values reaching nearly $1 million and record highs, respectively, despite market uncertainties. This investor confidence reflects the high quality of emerging startups, necessitating robust business plans and clear market potential.
What if you could get into your user’s brain? Would you have a better understanding of how they interact with your product? You bet! Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.
By Mary Moore, copywriter at Shakuro Are you a food industry startup or product owner facing challenges in production efficiency, quality control, or taste consistency? The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes. Imagine a realm where production processes are flawlessly optimized, taste profiles are consistently perfected, and quality control reaches unprecedented levels of precision.
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