Sat.May 18, 2024 - Fri.May 24, 2024

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Stakeholder mapping: Avoid these 3 mistakes

Mind the Product

Master stakeholder mapping: keep maps updated, design effective communication strategies, and stay aware of changes to improve product success. Read more » The post Stakeholder mapping: Avoid these 3 mistakes appeared first on Mind the Product.

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Navigating the Valley of Death: About Deep Tech Product Management

The Product Coalition

Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. In the ever-evolving landscape of technology, a transformative trend has emerged: A surge venture capital and corporate investments in deep tech. This paradigm shift signifies a strategic move by investors, acknowledging the immense potential and disruptive power of deep tech innovations.

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Power of Emotional Design: The Secret to User Engagement

UX Planet

Making interfaces that are both aesthetically beautiful and practical is no longer sufficient in the rapidly changing field of UI/UX… Continue reading on UX Planet »

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12 Different Types of Customer Support For SaaS Companies

Userpilot

Customers aren't all the same, so you need different types of customer support to address the needs of different kinds of customers. Some may call you when in trouble, while others want to fix it without interacting with you. As a result, you need variety in your customer service solutions to properly assist each customer. This article explores 12 of the most important customer support types and how to approach them to consistently deliver outstanding customer experiences.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Audacious Innovation

Ronke PM

We are currently experiencing an era of audacious innovation. This can be observed across multiple sectors where artificial intelligence (AI) and robotics are pioneering bold and fearless innovations. These advancements are set to address the myriad challenges businesses of all sizes face continually. Significant progress has been made in several areas, including robotics, data analysis for strategic decision-making, medical diagnostics, and autonomous driving.

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Top 10 KPIs that Matter for Product Manufacturing

Gocious Blog

Key Performance Indicators (KPIs) are only useful when measured, tracked, and analyzed. While there are certain standard KPIs that most organizations will use, such as time to market and cost of development, the rest will depend on the company’s goals and the nature of its products.

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Agile Implementation Strategies for Manufacturing Excellence

Gocious Blog

Manufacturing companies that want to enhance their competitiveness, flexibility, and responsiveness are adopting Agile methods , at least in a hybrid framework. This switch enables their software and hardware teams to collaborate more effectively while enhancing their overall product development process. Following Agile principles also brings companies closer to their customers by studying their needs, incorporating feedback into prioritization processes, and encouraging innovation at all stages

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ONE THING on Unmeetings

Product Culture

The higher up your stakeholder is in the organization, the more difficult it can be to get their time and attention. For the most elusive stakeholders, consider an Unmeeting. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

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AI’s Impact on Design: Insights from Goodpatch CEO Naofumi Tsuchiya

freshtrax

Recently, Naofumi Tsuchiya , the founder and CEO of Goodpatch visited btrax’s San Francisco headquarters. There, he met with btrax founder and CEO, Brandon Hill for a lively discussion. The discussion was recorded for an episode of our Japanese podcast “ San Francisco Design Talk “ In this episode, they touched upon various topics including recent changes in the design industry and design thinking, Mr.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Navigating AI bias: Insights and strategies – John Haggerty (Founder, The PM Insider)

Mind the Product

Discover the intricacies of bias in generative AI in product management with John Haggerty, Founder of The PM Insider. In this week’s episode, John unveils the layered complexities of AI innovation, navigating the ethical realm of the AI revolution reshaping businesses. Featured Links: Follow John on LinkedIn | The PM Insider | IBM AI Fairness 360 | Google’s ‘What If’ AI Tool | Aequitas Bias Read more » The post Navigating AI bias: Insights and st

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Want to Live Longer? Change Your Mind About Aging

Nir Eyal

Typing in “longevity” into Amazon reveals over 40,000 books on the topic. Each author purports their own cure, typically involving a special diet, miracle supplement, or painful practice. However, there is one often overlooked factor that studies have found increases lifespan by seven years or more. The post Want to Live Longer? Change Your Mind About Aging appeared first on Nir and Far.

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How to Facilitate a Strategic Account Planning Meeting With Customers

Product Management University

In its simplest form, strategic account planning is your ability to help customers define success in measurable terms, then lay out a roadmap that leads them to their definition of success. If you’re a customer success manager, there’s nothing worse than feeling like you’re in constant reaction mode with a never-ending to-do list, hence the value of a well-structured strategic account plan.

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Meet the Product 50 Winner: Adam Nash

Amplitude

In this inaugural installment of our Product 50 interview series, get to know the winner of the Best Social Good Product Leader category: Adam Nash of Daffy.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Inspire resilience: 6 essential rules for product leaders

Mind the Product

Discover six essential rules for product leaders to build resilient, adaptable teams through safety, collaboration, and continuous growth. Empower and support your team amidst constant change and innovation. Read more » The post Inspire resilience: 6 essential rules for product leaders appeared first on Mind the Product.

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Why not asking for what you want is holding you back | Kenneth Berger (exec coach, first PM at Slack)

Lenny Rachitsky

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers • Webflow —The web experience platform • Vanta —Automate compliance. Simplify security — Kenneth Berger coaches startup leaders on how to prevent burnout, advocate for their desired lifestyle, and make a meaningful impact on the world.

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Future Looks Bright for The Buy BVI Trade Expo

The Product Coalition

Organic food. Fashion accessories. Books. Cosmetics. Marine technologies. Solar equipment.

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10 Best Customer Lifecycle Management Software for SaaS

Userpilot

Knowing what your customer does at different stages of their relationship with you can help increase engagement, loyalty, and customer retention. You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022

Mind the Product

This week’s Sunday Rewind is a session from MTP Hamburg 2022, in which three senior product people share their views on user centricity. Read more » The post SUNDAY REWIND: Being user minded — MTP Engage Hamburg 2022 appeared first on Mind the Product.

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Guide to Writing an Effective Problem Statement

ProductPlan

For product teams, having a well-defined and researched problem statement can be crucial to the success of their product development. But how exactly do you create one? Product teams should start by considering the components of a problem statement. Key Components of a Problem Statement Problem : Outline what the problem appears to be. What problem do you hypothesize you can provide a solution for?

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Building AI Products: Lessons Learned About The Nuances

The Product Coalition

Both AI and non-AI product managers leverage the same core product management skills. But what are the subtle differences?

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How to Measure Product Adoption and Retention Rates? A Guide

Userpilot

Wondering how to measure product adoption and retention rates? If yes, this article is exactly what you need! Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. TL;DR Tracking product adoption and retention rates helps you understand how users engage with the product and identify potential roadblocks in the customer journey.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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The critical role of customer voice in product management

Mind the Product

In this article, Prashant Mahajan, Founder of Zeda.io, explores the importance of the voice of customer, the challenges of integrating customer feedback, and effective strategies to navigate these challenges for sustained innovation and growth. Read more » The post The critical role of customer voice in product management appeared first on Mind the Product.

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60 Seconds of Johanna’s Writing WIP for May 24, 2024

Johanna Rothman

My podcast this week is from the speaking book. Not part of the podcast, but writing information that might help you see how I write. I think I finally discovered how to write the introduction and first chapter. Too many books have boring introductions and first chapters. So I cycle through mine to find the gems that make the book draw the reader in.

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So You Need To Develop Your Product Sense

The Product Coalition

Using the Cynefin Framework to diagnose problems and guide decision making.

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How to Improve Customer Retention: 20 Actionable Strategies

Userpilot

Wondering how to improve customer retention? If so, we’ve got your back! The article shares 20 actionable customer retention strategies for your SaaS! You will also learn how to implement them with Userpilot! TL;DR Customer retention is your ability to keep users using the product. Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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The Current State of Pre-Seed and Seed Funding Q1 2024

DevelopmentCorporate

The Q1 2024 US VC Valuations Report by PitchBook indicates high valuations in pre-seed and seed-stage deals, with median values reaching nearly $1 million and record highs, respectively, despite market uncertainties. This investor confidence reflects the high quality of emerging startups, necessitating robust business plans and clear market potential.

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Two Ways (& One Caution) to Use an Iteration Contents Chart to See Project Progress

Johanna Rothman

When I wrote Manage It! Your Guide to Modern, Pragmatic Project Management , I included this chart, the Iterations Content Chart as part of a possible dashboard. I created that chart to clarify the challenges a specific team faced. They had problems with multitasking and the inevitable changes. The first way to use an iteration contents chart is to gather data and answer questions.

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How did I bring UX into my Agile product team?

UX Planet

Photo by Jan Tinneberg on Unsplash Disclaimer: This article has been sitting in my drafts for 4 years. Wow! I completely forgot about it until I saw it today and immediately decided to publish it. I mean, why not? Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g).

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