Userpilot
MAY 9, 2024
Happy customer service can be the difference between inconsistent revenue and a good bottom line. When users are delighted with your product experience, they engage more and tend to renew and even upgrade their accounts. This article takes a deep dive, showing you what happy service really means and practical steps to keep customers happy throughout their relationship with you.
Daniel Elizalde IoT Blog
MAY 9, 2024
For most companies, B2B product innovation is a black box, resulting in frustrated Product teams and millions of dollars wasted on products nobody needs. But it doesn’t have to be like this. In this webinar hosted by Product People, I explain why companies fall into the black box tra.
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Lenny Rachitsky
MAY 7, 2024
👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now 🚨🙏 Please take my first-ever reader survey 🙏🚨 I’ve never run a reader survey in the five years of writing this newsletter.
dscout People Nerds
MAY 6, 2024
GenAI pulls from limited resources—and only knows as much as you tell it. These tips will help you improve its effectiveness for research purposes.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Nir Eyal
MAY 8, 2024
Winston Churchill predicted three to four million people might be forced to flee metropolitan centers after the first bombing raids of WWII. Tens of thousands of police officers were requested to prevent the stampeding exodus from trampling one another. Yet these predictions were wrong. The post How to Overcome Anxiety Forever appeared first on Nir and Far.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Ronke PM
MAY 8, 2024
Table of Contents What does culture-driven leadership mean? The importance of culture-driven leadership in product management. Final thoughts. Product management revolves around human needs, wants, and desires, making it a humbling responsibility. Influential product leaders manage their teams with well-being in mind, necessitating culture-driven leadership.
People-First Product Leadership
MAY 6, 2024
With the release of Marty Cagan’s new book Transformed , empowerment is again top of mind for all. Reviews aside, word on the PM street is the book reflects an ideal picture that most organizations will not - and do not want to - achieve. Why? In today’s rocky state, doing more with less and pushing people until they give you 60-80% instead of 110% (yes, I realize the irony) is the norm.
The Product Manager
MAY 9, 2024
Plus, the top trends influencing your competitors' brainstorming sessions right now. The post The Art of Ideation in Product Design: How Ideas Take Shape appeared first on The Product Manager.
airfocus
MAY 8, 2024
Discover the top 36 tools of 2024, with insights into their unique features, pros, cons, and how they cater to different aspects of product management—from strategic planning and roadmapping to collaboration and feedback analysis.
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Mind the Product
MAY 10, 2024
Read how AI revolutionizes product management, a can canstreamline processes and empower managers to foster high-performance teams. Read more » The post Can AI tools address product manager performance paradox? appeared first on Mind the Product.
Amplitude
MAY 7, 2024
Revenue churn is a retention metric that measures a company’s revenue loss due to customer cancellations, downgrades, or reductions in spending.
Userpilot
MAY 7, 2024
Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. But don’t worry—this article will provide some inspiration. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. We also covered best practices to ensure your walkthroughs get high user engagement.
UX Planet
MAY 10, 2024
Omni-experience shopping: the future of retail The retail industry is undergoing a significant transformation due to digital technology and changing consumer expectations. Online shopping has evolved rapidly over the past decade, creating more inclusive experiences through technology adoption. The recent pandemic has sped up this shift, compelling brands to rethink their marketing strategies.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Mind the Product
MAY 7, 2024
Join our conversation with Atif Faruiqui, Director of Developer Products and Platforms at Pfizer, as he illuminates the path the pharmaceutical colossus took towards a product-focused approach. He takes us behind the scenes of Pfizer's strategic pivot, highlighting the signals that spurred the company's leadership to champion a customer-centric approach.
Johanna Rothman
MAY 10, 2024
My 60 Seconds of Writing WIP this week is from the speaking book. Enjoy! The Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s Writing WIP for May 10, 2024, where I read an excerpt of just a minute of some writing in progress. This excerpt is from the speaking book. There is no such beast as a “standard” panel presentation.
Userpilot
MAY 7, 2024
Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.
UX Planet
MAY 10, 2024
How does Gen Z feel about giving away their private data for algorithmic recommendation systems Continue reading on UX Planet »
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Mind the Product
MAY 8, 2024
Product coach Phil Hornby gave an insightful presentation on roadmaps at ProductTank Cologne earlier this year, analysing different types of roadmaps and offering advice on what they should contain. Read more » The post Going beyond the Now-Next-Later roadmap with Phil Hornby appeared first on Mind the Product.
Daniel Elizalde IoT Blog
MAY 8, 2024
As Product Managers, we like to think that our product will succeed if we listen to our users and build features to address the pain of a large market. That is correct in principle, but unfortunately, it’s a very B2C view of the PM profession.
Userpilot
MAY 8, 2024
Wondering how to build a customer success dashboard for your team? If so, we’ve got you covered! From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Let’s dive right in! TL;DR A customer success dashboard is a kind of report where you can access and visualize all relevant customer success data.
Amplitude
MAY 6, 2024
Meet Grace Lynch, senior global communications manager at Amplitude, and discover how her expertise and humility enhance our brand and mission.
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
Mind the Product
MAY 6, 2024
Product Lead, Julia Ryzhkova launched an initiative to analyze work calendars. Personally, she found out that she spent 1573 hours in meetings last year, with 70% initiated by herself. In this article, she shares her insights and tips on data-driven time management. Read more » The post Data-driven time management for product managers appeared first on Mind the Product.
Split
MAY 9, 2024
Product development often centers on the introduction of new features. These features, generated from innovative product teams, target solving customer problems, enhancing user experience, and ultimately, facilitating business success. However, the journey from concept to customer involves various complexities. The feature release is a crucial stage and demands careful attention.
Userpilot
MAY 9, 2024
While Amplitude is a comprehensive behavioral analytics platform loved by many product teams, it does have some limitations that may be a dealbreaker for some companies. If you’re searching for Amplitude alternatives, this guide is for you! In this article, we’ll go over the key features of Amplitude, weigh its pros and cons, and present compelling alternatives that may be better solutions for your business needs.
NextBigWhat
MAY 7, 2024
A lot has been happening at Paytm – apart from business impact due to RBI regulation to restructuring (2 prominent CBOs / earlier CEO of PPBL have quit). But that’s… The post Maybe.Paytm’s bigger opportunity lies outside.fintech? appeared first on nextbig:what.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Mind the Product
MAY 5, 2024
In this week’s Sunday Rewind, product manager Vignaraj Gadvi delves into identifying your North Star metric, and how it is an important value for your customers. Read more » The post SUNDAY REWIND: How to identify your North Star metric appeared first on Mind the Product.
Modus Create
MAY 7, 2024
Welcome to Conversations with Chief Innovators , where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the seventh episode, we bring you Jay Jayamohan, Executive Director, Center for Innovation & Entrepreneurship at Harrisburg University of Science and Technology. Watch the full episode below: Serial entrepreneur, mentor, and faculty member — Jay Jayamohan is a leading expert in disruptive innovation and strategic management.
Userpilot
MAY 8, 2024
If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. And it’ll be increasingly harder to acquire new ones. If you’re in such a tight spot or want to prevent getting there, this article can help. You will learn about different types of customer needs and how to identify them.
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