Sat.Apr 23, 2022 - Fri.Apr 29, 2022

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You’re Using the Wrong Metric for Pricing Experiments

The Product Coalition

A deep dive into compound metrics Continue reading on Product Coalition ».

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13 Product Mmanagement Tools the Best Product Managers Use

The Product Coalition

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? other than the objectives ?—?neither the product nor roadmap are ever static. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better?

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How to develop a positive mental health culture as a product leader

Mind the Product

How can product leaders develop a positive mental health culture to ensure that their teams are supported and performing at their best? [.] Read more » The post How to develop a positive mental health culture as a product leader appeared first on Mind the Product.

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5 quick ways to improve your e-commerce customer experience

Intercom, Inc.

Since the pandemic, consumer habits have really changed – shoppers have migrated online en masse, their expectations are higher than ever, and brand loyalty is harder to maintain. So, after long lockdowns and with a new type of consumer to appease, how can you ensure that shoppers will still gravitate towards your online store over the competition?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Surfacing the Real Problems

The Product Guy

JTBD is a great way to surface the problem someone is trying to solve and what solution they might “hire” to solve that problem. Watch and learn more from product management expert, Meghan Nesta.

More Trending

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Train your product team’s brain to embrace optimism and pessimism

Mind the Product

High performing teams acknowledge the role of both optimism and pessimism and create systems of work that exploit their benefits equally. Let’s unpack optimism and pessimism, and look at ways to make the most of both in your team. [.] Read more » The post Train your product team’s brain to embrace optimism and pessimism appeared first on Mind the Product.

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HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

Intercom, Inc.

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers.

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Writing Secret 7: Write to Fool Your Imposter Syndrome

Johanna Rothman

Writers have a problem product development teams don't have: Imposter Syndrome. That's when you think you're a fraud. Even though you have experience and expertise. Fear drives Imposter Syndrome. Too often, writers let the fear win. You don't have to succumb to that fear—you can fool that fear with writing. The more you write and publish, the less you allow your Imposter Syndrome to win.

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How to Build a Metaverse Decentralized Applications (dApp) with Unity?

The Product Coalition

The domain of Metaverse is still a work in progress where the evolution of Web 3 is helping it grow with time. In the current times, we have a variety of contemporary Web 3 apps with metaverse-like components. Their developers are upgrading them as building blocks to change the face of the future Metaverse. With the growing popularity of the Web 3 applications like virtual events, games and virtual social networks, people are exploring the technology increasingly to implement the same in their w

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Leadership challenges throughout the product lifecycle – Todd Olson on The Product Experience

Mind the Product

In this episode of The Product Experience, Todd Olson, co-founder and CEO of Pendo, reveals how he climbed the leadership ladder and shares his advice for anyone keen to do the same. [.] Read more » The post Leadership challenges throughout the product lifecycle – Todd Olson on The Product Experience appeared first on Mind the Product.

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Welcoming our newest board member to Intercom

Intercom, Inc.

I’m excited to announce that we have welcomed a new and accomplished member to the Intercom board: Eileen Naughton, previously an executive leader at Google, President of Time Magazine, and General Manager of Fortune. Eileen is a genuine, down-to-earth, exceptional leader, who brings an unusually broad set of experiences across a range of fields and industries.

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The 6 Books That Paved My Career as a Behavioral Designer and Bestselling Author

Nir Eyal

I’m surprised I ended up an author. I’m dyslexic, English is not my first language, and writing was always my worst subject in school. Just as surprising as my unlikely path are the mix of books that got me here. The post The 6 Books That Paved My Career as a Behavioral Designer and Bestselling Author appeared first on Nir and Far.

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Rise of The Future-Ready: Product Discovery at Find Your Grind

The Product Coalition

Nick Gross and Jay Stansell reveal how FYG applied prototyping, chatbots, and gamification to transform career planning Continue reading on Product Coalition ».

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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April’s top product management content

Mind the Product

April saw Mind the Product run a focus week on “learning to lead”, a podcast from Pluralsight’s Ha Phan on machine learning in discovery, and publish plenty more insightful content besides. Here’s a recap of our top posts from the past month. Measuring the right North Star metric Accenture Business Agility and Product Coach Sebastian [.] Read more » The post April’s top product management content appeared first on Mind the Product.

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Life as a Productboard talent scout

ProductBoard

Being a Talent Scout in a world where the unemployment rate is so low, the market is so competitive and recruitment changes pretty much on a monthly basis is no easy feat. What’s life like as a Talent Scout here at Productboard? I interviewed Cecilie Machatová, Barbora Ciencialová, and Eliška Frost, together with Anna Cutino – our colleagues on the recently formed Talent Scouts team.

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Enterprise CS 501: Optimize and Scale the Impact of CS

Gainsight

Let me start with a statement that might seem far-fetched: enterprise customer success organizations looking to optimize and scale as they mature can learn a lot from the best practices of Grammy-award winning R&B supergroup Silk Sonic. . Before you laugh me out of the room, “leave the door open” for the possibility that there might be some parallels between customer success and musical superstardom!

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Intervision?—?An Excellent Way To Help Each Other To Grow

The Product Coalition

Peer consulting for Scrum Masters and Agile Coaches Continue reading on Product Coalition ».

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Learn from a world-class speaker line-up at #mtpcon SF+Americas

Mind the Product

We’re delighted to be bringing our flagship conference, #mtpcon, back to San Francisco next month. #mtpcon SF+Americas will be our first hybrid conference experience in San Francisco. [.] Read more » The post Learn from a world-class speaker line-up at #mtpcon SF+Americas appeared first on Mind the Product.

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Overcoming the 10 dysfunctions of product management (Pt. 2)

ProductBoard

This piece is a guest post from Rajesh Nerlikar, CEO of Prodify. We’re back with tips on how to use Productboard to address the last 5 dysfunctions of product management, which Ben Foster and I defined in the opening chapter of Build What Matters. Click here if you want to catch up on part 1 of this series. Dysfunction #6: The Business School— overuse of science and data Business school is where.

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It’s Time to Transition to Inclusive Personas

dscout People Nerds

As researchers, we know we need to do our best to remove bias and practice empathy towards our users. Reshaping traditional personas is one way we can put more focus on inclusivity.

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6 Tips for Overcoming Imposter Syndrome as Product People

Product Management Today Submitted Articles

Recognizing The Phenomenon and Overcoming It

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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MTP Leader panel: Learning to lead

Mind the Product

In this MTP Leader panel, our line-up of experts join Emily Tate, Mind the Product’s Managing Director, to discuss the lessons they have learned on the path to becoming product leaders. Our panellists are as follows: Hilary Reynolds, Senior Director of Products at CBRE Thor Mitchell, Head of Product at Miro Sushni Tumu, VP of [.] Read more » The post MTP Leader panel: Learning to lead appeared first on Mind the Product.

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New video series: The ABCs of Product Management

ProductBoard

If you want to be a designer, you go to design school. If you want to be an engineer, you get an engineering degree. If you want to be a product manager… well, where’s the school for that? Introducing our new video series, The ABCs of Product Management. In four episodes, we cover core skillsets that will help product managers excel in their roles: Arriving at a deep understanding of user needs.

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382: How to manage change when your product disrupts your organization – with Brendon Baker

Product Innovation Educators

How product managers can become change leaders. Today we are talking about change. The very nature of our work as product managers and leaders creates change—we change existing products to make them more valuable to customers and our organization, and we create completely new products, which causes change to occur at many levels. Your work demands that you are competent leading change.

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How to Use Behavioral Science to Boost Conversion Rates

The Product Coalition

Five tips to help you succeed, and the implications Continue reading on Product Coalition ».

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Applied product management: Why you may be struggling as a product leader by Gijo Mathew

Mind the Product

In this #mtpcon Digital Americas session, Gijo Mathew, CPO at VTS, explains why we should be thinking of product management in the same way we think about applied mathematics — as the application of methods and specialised knowledge. Watch the video to see his talk in full or read on for an overview of his key [.] Read more » The post Applied product management: Why you may be struggling as a product leader by Gijo Mathew appeared first on Mind the Product.

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Enterprise CS 401: Mature Your Foundational CS Strategies

Gainsight

Every year in March, America becomes obsessed with the NCAA college basketball tournament. For many college teams and their fans, simply making it into the tournament is considered a success. They are just happy to be there. . Similarly, many enterprise organizations feel a sense of accomplishment once they have established a customer success team.

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Product Adoption: 5 Strategies To Drive Adoption in SaaS

Userpilot

Want to accelerate your SaaS product but don’t know how to drive adoption? Product adoption isn’t complete until users adopt all the features they need to achieve their goals. As different customer segments adopt your product at different stages of its lifecycle, it is essential to select your product adoption strategies carefully. So, let’s see what you can do to improve feature adoption and ensure a high customer retention rate.