Gainsight

APRIL 12, 2023

This article was originally published on SaaStr “I never make the same mistake twice. I make it 5 or 6 times, just to be sure.” – Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. After receiving my gold watch and Silicon Valley AARP card, I had a chance to reflect on a decade of community-building, cheesy music videos, and #CustomerSu

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Analytic Tools Feedback Software Customer Experience Enterprise 52

The Product Coalition

APRIL 11, 2023

“The clearer and more focused our mind, the more effective and insightful our decision-making becomes. Mindfulness is a powerful tool for cultivating clarity, focus, and insight.” — Janice Marturano Picture yourself staring at an opportunity with negative thoughts streaming through your head like an endless Netflix series. You want to engage. Yet, your brain is telling you to run.

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Positioning Product Strategy Strategy Presentation 144

Mind the Product

APRIL 11, 2023

We’ve all had issues with how to work best – not only within our individual teams, but with the rest of the organisation as well. In our conversation, he shares some simple and practical methods to diagnose when you have a problem and how to solve it. Read more » The post Rerun: How to influence without power – Tim Herbig on The Product Experience appeared first on Mind the Product.

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Product Management University

APRIL 10, 2023

(Artificial Intelligence) AI and product management is a white-hot topic that runs the gamut, from the countless benefits to product managers all the way to replacing product managers…and everything in between. As with any new technology, there’s a maturation curve. Nevertheless, it’s always fun to think, dream and speculate about what AI and product management might or might not look like when it’s all grown up.

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Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

dscout People Nerds

APRIL 11, 2023

Running an unembedded team in UXR gives you the capabilities to have rigorous standards and run more lean. Here’s how you can approach it, no matter your current team makeup.

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The Product Coalition

APRIL 13, 2023

Mitigate against risks that matter with this Pre-Mortem format Continue reading on Product Coalition »

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Startups Agile Leadership Product Manager 108

Gocious Blog

APRIL 13, 2023

Are you tired of missing important deadlines and struggling to align your team around your product milestones? Do you want to communicate key dates outside your team’s control and raise awareness of their impact on your roadmap? If so, you'll be excited to learn about the new "Events" feature on your roadmap.

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Events Roadmap Development 98

Mind the Product

APRIL 13, 2023

Having recently been offered a new product leadership role, Abigail Lloyd is in the throes of handing over my domain to a new product manager. Here are her 10 tips for developing useful handover documents that not only capture where the product is today, but also serve as an evergreen go-to reference for anybody wanting a contextual overview. Read more » The post 10 tips for writing good product handover documentation appeared first on Mind the Product.

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Document Reference Leadership Product Manager 174

Alchemer Mobile

APRIL 10, 2023

Latest Mobile SDKs deliver new features and customizations By Mel Fox, Product Manager for Alchemer Mobile, and Vanessa Bagnato, Director of Product Marketing at Alchemer We’ve made some key enhancements to Alchemer Mobile (formerly Apptentive), which includes new features and improvements in the 6.0 versions of the iOS and Android SDKs. These new features are the direct result of customer requests and are available immediately when you upgrade to iOS SDK 6.1 and Android SDK 6.0.4 We continue to

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Document Product Research Reference Framework 130

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The Product Coalition

APRIL 14, 2023

TLDR: In Motives to be Met , we learn what motivates our (ideal) customers to make a decision that helps us achieve our business and impact goals. This seems obvious, but it turns out many product people are wrong about what these motives are. I recently asked a PM what was driving people to trial his product, which is aimed at team leads to help them track performance on their teams.

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User Testing Feedback Software Analytic Tools Customer Feedback 149

NextBigWhat

APRIL 13, 2023

In today’s world, we are constantly bombarded with news and information from various sources, including social media, news outlets, and online platforms. While some of this information may be relevant and useful, a significant amount of it can be overwhelming and may not necessarily have an impact on our lives. This can lead to feelings […] The post News consumption: This framework will help you decide what to focus on and what to ignore appeared first on nextbigwhat.

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Framework Information Product Manager Product Management 123

Mind the Product

APRIL 10, 2023

In this deep dive case study, Kirsten Mann, Chief Product Officer at Prospection, shares some learnings so far on the journey that their team to transition from a service-led to a product-led company. Read more » The post A case study: The journey to becoming a product-led company appeared first on Mind the Product.

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Product Strategy Strategy 214

Sachin Rekhi

APRIL 11, 2023

I've always felt that product design was a creative endeavor and the work that most moves our industry forward stems from practitioners who could easily be described as artists. Given this, I've often wondered whether one of the best ways to improve our craft as product designers would be to immerse ourselves in the best practices of artists at large.

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B2B Reference Books Information 114

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

The Product Coalition

APRIL 9, 2023

Effective Stakeholder Engagement is key to the product's success and one of the essential skills all product people should have.

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Product Manager Product Management Management Management 129

Johanna Rothman

APRIL 10, 2023

Every minute, it seems as if someone is talking about how great ChatGPT is. It's going to revolutionize the world! I agree— I am sure AI will revolutionize the world. At some point. But I think it's going to remove all those busy-work jobs , not the jobs where we, as humans, offer value. Here's a short test to know if your job will survive the (somewhat) imminent AI revolution: Does your job require you to analyze something someone already did?

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ChatGPT Testing Consulting Article 101

Mind the Product

APRIL 14, 2023

In this ProductTank Prague talk, Jan Kaltoun, Chief Technology Officer at STRV dives into debt in the eyes of the developer and how to navigate tech debt. Watch the talk in full, or read here for a summary of his main points: What is tech debt to you? How did it affect you in your Read more » The post Tech debt in the eyes of the developer by Jan Kaltoun appeared first on Mind the Product.

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Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? Userpilot? Pendo? Appcues? Chameleon? Maybe something completely else? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. However, figuring out which of them satisfies your needs and offers the best value for money is no easy feat.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

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Data Visualization

The Product Coalition

APRIL 14, 2023

If you enjoy problem-solving, are passionate about technology, and are always thinking of new digital products or ways to improve existing… Continue reading on Product Coalition »

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Product Manager Product Management Technology Management 115

freshtrax

APRIL 10, 2023

Font choice is one of the most important factors that go into great design. By utilizing the right font, a design can evoke powerful emotions and feelings. Developing a rich understanding of font classifications and how they are perceived by different audiences and cultures is crucial for effective typography and the overall aesthetic of a design. Just like Western typography, Japanese fonts can also be categorized and used to convey vastly different tones.

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Magazine Reference Books Naming 98

Mind the Product

APRIL 11, 2023

How has the Covid-19 pandemic impacted product managers who work in the e-commerce sector? Diogo Pinho Product Team Manager for SIBS shares his insights in this guest post. Read more » The post E-commerce product management during Covid-19 appeared first on Mind the Product.

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Product Manager Product Management Management Management 161

Userpilot

APRIL 12, 2023

What’s a user adoption strategy? How do you create one? What tools and techniques can you use to implement it? These are the key questions that we cover in this article. So if you’re after these answers, you couldn’t be in a better place! Let’s jump straight in. TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption.

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Analytic Tools Feedback Software User Testing Customer Feedback 98

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Data Visualization

The Product Coalition

APRIL 14, 2023

As a product manager, the most challenging aspect of the job has always been influencing and effectively communicating with those around me. ? From personal agendas to vendettas, individual opinions, power struggles, or politics, numerous factors can make it difficult to get people on board with your vision. Photo by Headway on Unsplash However, there’s another often-overlooked challenge that makes it even harder.

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Product Manager Product Management Management Management 110

UserInterviews

APRIL 10, 2023

No user is the same—but these mental model templates can be reused over and over again to clearly and efficiently visualize user insights.

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Customer Feedback 98

Mind the Product

APRIL 9, 2023

In this #mtpcon London 2022 keynote, Saielle DaSilva, Global VP of Design at StepStone and former Director of User Experience at Cazoo, explains through five f-words how we can add value, achieve alignment and make better decisions while creating a more inclusive and caring culture. Feelings Product managers deal with people every day. The mistake they Read more » The post SUNDAY REWIND: The F words of highly successful product organisations by Saielle DaSilva appeared first on Mind the Pro

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Userpilot

APRIL 14, 2023

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. If you don’t make your onboarding flow as streamlined as possible, you could struggle to retain customers in the long run. In this article, we’ll go over why you need a SaaS customer onboarding strategy, the key components of a successful customer onboarding process, and how to create your customer onboarding strategy in 10 steps.

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Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Gocious Blog

APRIL 11, 2023

A product roadmap is a specialized management tool that a product manager uses to communicate the product vision and plan to internal company stakeholders. A roadmap will relay the desired outcome and define the steps that are needed to meet this goal within a specified time frame that can encompass several months to several years.

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Roadmap Vision Product Manager Product Management 98

NextBigWhat

APRIL 12, 2023

Twitter recently launched its subscription-based service, Twitter Blue. The service offers several benefits to paid subscribers, including the coveted blue tick verification, additional customization options, and exclusive access to certain features. However, as more users flock to the platform to purchase Twitter Blue subscriptions, a concerning trend has emerged.

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Product Manager Product Management Management Management 98

ProductPlan

APRIL 12, 2023

Today, ProductPlan is officially launching a brand new Product Discovery tool available exclusively to our Enterprise customers. With Product Discovery, you can capture ideas, organize them in a central repository, and validate the right opportunities that will drive your strategy. For Enterprise customers looking for more detailed information on how to get started, check out our support documentation.

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Feedback Software Product Research Enterprise User Testing 98