Sat.Apr 08, 2023 - Fri.Apr 14, 2023

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My Top 10 Mistakes in 10 Years: Gainsight CEO Nick Mehta

Gainsight

This article was originally published on SaaStr “I never make the same mistake twice. I make it 5 or 6 times, just to be sure.” – Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. After receiving my gold watch and Silicon Valley AARP card, I had a chance to reflect on a decade of community-building, cheesy music videos, and #CustomerSu

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Unlocking the Secret to a Winning Product Strategy: The Power of a Positive Mindset

The Product Coalition

“The clearer and more focused our mind, the more effective and insightful our decision-making becomes. Mindfulness is a powerful tool for cultivating clarity, focus, and insight.” — Janice Marturano Picture yourself staring at an opportunity with negative thoughts streaming through your head like an endless Netflix series. You want to engage. Yet, your brain is telling you to run.

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Rerun: How to influence without power – Tim Herbig on The Product Experience

Mind the Product

We’ve all had issues with how to work best – not only within our individual teams, but with the rest of the organisation as well. In our conversation, he shares some simple and practical methods to diagnose when you have a problem and how to solve it. Read more » The post Rerun: How to influence without power – Tim Herbig on The Product Experience appeared first on Mind the Product.

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AI and Product Management – The Possibilities Are Endless

Product Management University

(Artificial Intelligence) AI and product management is a white-hot topic that runs the gamut, from the countless benefits to product managers all the way to replacing product managers…and everything in between. As with any new technology, there’s a maturation curve. Nevertheless, it’s always fun to think, dream and speculate about what AI and product management might or might not look like when it’s all grown up.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Get the Best of Both Worlds with a Hybrid Team

dscout People Nerds

Running an unembedded team in UXR gives you the capabilities to have rigorous standards and run more lean. Here’s how you can approach it, no matter your current team makeup.

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How To Run a Pre-Mortem

The Product Coalition

Mitigate against risks that matter with this Pre-Mortem format Continue reading on Product Coalition »

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Streamline Product Development by Visualizing Events on Your Roadmap

Gocious Blog

Are you tired of missing important deadlines and struggling to align your team around your product milestones? Do you want to communicate key dates outside your team’s control and raise awareness of their impact on your roadmap? If so, you'll be excited to learn about the new "Events" feature on your roadmap.

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10 tips for writing good product handover documentation

Mind the Product

Having recently been offered a new product leadership role, Abigail Lloyd is in the throes of handing over my domain to a new product manager. Here are her 10 tips for developing useful handover documents that not only capture where the product is today, but also serve as an evergreen go-to reference for anybody wanting a contextual overview. Read more » The post 10 tips for writing good product handover documentation appeared first on Mind the Product.

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Updated Mobile SDKs, Android React Native Integration, and Account Login

Alchemer Mobile

Latest Mobile SDKs deliver new features and customizations By Mel Fox, Product Manager for Alchemer Mobile, and Vanessa Bagnato, Director of Product Marketing at Alchemer We’ve made some key enhancements to Alchemer Mobile (formerly Apptentive), which includes new features and improvements in the 6.0 versions of the iOS and Android SDKs. These new features are the direct result of customer requests and are available immediately when you upgrade to iOS SDK 6.1 and Android SDK 6.0.4 We continue to

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Solving a Real Problem Isn’t Enough.

The Product Coalition

TLDR: In Motives to be Met , we learn what motivates our (ideal) customers to make a decision that helps us achieve our business and impact goals. This seems obvious, but it turns out many product people are wrong about what these motives are. I recently asked a PM what was driving people to trial his product, which is aimed at team leads to help them track performance on their teams.

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A Primer on Cultivating Taste from Legendary Producer Rick Rubin

Sachin Rekhi

I've always felt that product design was a creative endeavor and the work that most moves our industry forward stems from practitioners who could easily be described as artists. Given this, I've often wondered whether one of the best ways to improve our craft as product designers would be to immerse ourselves in the best practices of artists at large.

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A case study: The journey to becoming a product-led company

Mind the Product

In this deep dive case study, Kirsten Mann, Chief Product Officer at Prospection, shares some learnings so far on the journey that their team to transition from a service-led to a product-led company. Read more » The post A case study: The journey to becoming a product-led company appeared first on Mind the Product.

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News consumption: This framework will help you decide what to focus on and what to ignore

NextBigWhat

In today’s world, we are constantly bombarded with news and information from various sources, including social media, news outlets, and online platforms. While some of this information may be relevant and useful, a significant amount of it can be overwhelming and may not necessarily have an impact on our lives. This can lead to feelings […] The post News consumption: This framework will help you decide what to focus on and what to ignore appeared first on nextbigwhat.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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A High-level Outline of the Role of a Technical Product Manager

The Product Coalition

If you enjoy problem-solving, are passionate about technology, and are always thinking of new digital products or ways to improve existing… Continue reading on Product Coalition »

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A Short Test to See if Your Job Will Survive AI

Johanna Rothman

Every minute, it seems as if someone is talking about how great ChatGPT is. It's going to revolutionize the world! I agree— I am sure AI will revolutionize the world. At some point. But I think it's going to remove all those busy-work jobs , not the jobs where we, as humans, offer value. Here's a short test to know if your job will survive the (somewhat) imminent AI revolution: Does your job require you to analyze something someone already did?

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Tech debt in the eyes of the developer by Jan Kaltoun

Mind the Product

In this ProductTank Prague talk, Jan Kaltoun, Chief Technology Officer at STRV dives into debt in the eyes of the developer and how to navigate tech debt. Watch the talk in full, or read here for a summary of his main points: What is tech debt to you? How did it affect you in your Read more » The post Tech debt in the eyes of the developer by Jan Kaltoun appeared first on Mind the Product.

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Understanding Japanese Type Classifications

freshtrax

Font choice is one of the most important factors that go into great design. By utilizing the right font, a design can evoke powerful emotions and feelings. Developing a rich understanding of font classifications and how they are perceived by different audiences and cultures is crucial for effective typography and the overall aesthetic of a design. Just like Western typography, Japanese fonts can also be categorized and used to convey vastly different tones.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The Most Overlooked Challenge for Product Managers in Managing Stakeholders

The Product Coalition

As a product manager, the most challenging aspect of the job has always been influencing and effectively communicating with those around me. ? From personal agendas to vendettas, individual opinions, power struggles, or politics, numerous factors can make it difficult to get people on board with your vision. Photo by Headway on Unsplash However, there’s another often-overlooked challenge that makes it even harder.

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Twitter Blue: Owner’s Envy. Neighbour’s Pride

NextBigWhat

Twitter recently launched its subscription-based service, Twitter Blue. The service offers several benefits to paid subscribers, including the coveted blue tick verification, additional customization options, and exclusive access to certain features. However, as more users flock to the platform to purchase Twitter Blue subscriptions, a concerning trend has emerged.

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E-commerce product management during Covid-19

Mind the Product

How has the Covid-19 pandemic impacted product managers who work in the e-commerce sector? Diogo Pinho Product Team Manager for SIBS shares his insights in this guest post. Read more » The post E-commerce product management during Covid-19 appeared first on Mind the Product.

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What Is a Product Roadmap?

Gocious Blog

A product roadmap is a specialized management tool that a product manager uses to communicate the product vision and plan to internal company stakeholders. A roadmap will relay the desired outcome and define the steps that are needed to meet this goal within a specified time frame that can encompass several months to several years.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Inspect and Adapt: Part 4 of 4 Steps of Stakeholder Engagement

The Product Coalition

Effective Stakeholder Engagement is key to the product's success and one of the essential skills all product people should have.

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Introducing Product Discovery, ProductPlan’s New Tool for Strategic Decision-Making and Idea Capture

ProductPlan

Today, ProductPlan is officially launching a brand new Product Discovery tool available exclusively to our Enterprise customers. With Product Discovery, you can capture ideas, organize them in a central repository, and validate the right opportunities that will drive your strategy. For Enterprise customers looking for more detailed information on how to get started, check out our support documentation.

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SUNDAY REWIND: The F words of highly successful product organisations by Saielle DaSilva

Mind the Product

In this #mtpcon London 2022 keynote, Saielle DaSilva, Global VP of Design at StepStone and former Director of User Experience at Cazoo, explains through five f-words how we can add value, achieve alignment and make better decisions while creating a more inclusive and caring culture. Feelings Product managers deal with people every day. The mistake they Read more » The post SUNDAY REWIND: The F words of highly successful product organisations by Saielle DaSilva appeared first on Mind the Pro

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Best Practices for Implementing Value Stream Management

Split

Value Stream Management (VSM) is a powerful tool that allows software development teams to improve their effectiveness and efficiency. The implementation of VSM can bring about a variety of benefits for a software development team. Firstly, VSM will help streamline the software development process by removing inefficient practices that do not add any value.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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431: How to use Jobs-to-be-Done rankings – with Doug Stone

Product Innovation Educators

The steps in ranking and valuing Jobs-to-be-Done—for product managers We have talked a few times about Jobs-to-be-Done in past episodes. It is a customer discovery tool for uncovering the unmet needs of customers—the tasks they want to complete or objectives they want to achieve. When using this approach, we may find the customer has multiple Jobs-to-be-Done and each job has a variety of attributes.

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How to Develop an Effective User Adoption Strategy for SaaS Companies

Userpilot

What’s a user adoption strategy? How do you create one? What tools and techniques can you use to implement it? These are the key questions that we cover in this article. So if you’re after these answers, you couldn’t be in a better place! Let’s jump straight in. TL;DR A user adoption strategy is a plan for user education and onboarding so that they progress smoothly toward activation and adoption.

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AB Tasty Unleashes New GA4 Integration for Next-Level Experimentation

AB Tasty

Get the robust reporting and intelligence features of Google Analytics 4, while taking advantage of AB Tasty's digital experience software. We announce the new integration of GA4 and AB Tasty.