Sat.Jan 09, 2021 - Fri.Jan 15, 2021

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Practical Design Thinking Pt.1: What is it? And why Should I Care?

Mind the Product

If you’re a product manager or working on a product team, you’ve probably heard of Design Thinking. But have you used it? Do you know what it is, apart from a buzzword everybody likes to use? And, more to the point, how can you start to use it to build better products? Product managers are, [.]. Read More. The post Practical Design Thinking Pt.1: What is it?

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Four Product Management Trends to Watch For in 2021

The Product Coalition

There’s an old saying from the world of competitive hockey: An average player reacts to where the puck, a great player reacts to where the puck. Good Product Managers make decisions based on the world as it is today. Great Product Managers make decisions based on how the world is going to be tomorrow. 2020 has been a year of upheaval, challenge and opportunity.

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5 Tips for Saying No to Stakeholders

Roman Pichler

Imagine that you are talking to John, a senior salesperson who’s been involved with the product for a while. John mentions the upcoming product release and says, “You really must add the enhanced reporting feature. I’ve spoken to several customers, and they have all confirmed that it is absolutely crucial.” You know, though, that it is impossible to add the feature to the development effort.

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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business. This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The Power of Mentoring – DeVaris Brown on The Product Experience

Mind the Product

Some of the most successful people we know credit their mentors for making the difference in their careers. We’ve recently heard great talks from the likes of Barry O’Reilly, Marty Cagan, and Gibson Biddle where they talk about having a ‘personal Board of Directors’ But how do you go about getting a mentor and getting [.]. Read More.

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A Look at the Year Ahead: The Product Talk Roadmap (With a Book Update)

Product Talk

Happy New Year! I am excited to kick off 2021. For the past couple of years, I’ve used my January blog post to give an update on my plans for the year ahead and this year will be no different. You can find previous years’ posts here: 2019 and 2020. I know many of you are anxiously awaiting an update on my upcoming book. You’ll get that. But before we get to solutions, I want to share more of our discovery context for Product Talk, the business.

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What is “conversational”?

Intercom, Inc.

Our mission at Intercom is to “make internet business personal” – to enable online businesses to foster the same sort of relationships with their customers as “brick-and-mortar” businesses. . The focus on relationships is very intentional – frequent positive interactions encourage loyalty, and loyalty is the bedrock of every sustainable business. .

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My Top 10 Essays of 2020

Sachin Rekhi

While I can't claim Taylor Swift's level of productivity during the pandemic with two major album releases, 2020 was still a prolific year of writing for me, publishing 18 new essays and remastering 3 existing ones. I thought I'd take a moment to recap the product essays that resonated the most with readers in case you missed any of them. The Top 10 Deliverables of Product Managers.

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5 Tips for Saying No to Stakeholders

Roman Pichler

Listen to this article: [link]. Imagine that you are talking to John, a senior salesperson who’s been involved with the product for a while. John mentions the upcoming product release and says, “You really must add the enhanced reporting feature. I’ve spoken to several customers, and they have all confirmed that it is absolutely crucial.” You know, though, that it is impossible to add the feature to the development effort.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Bootstrapping a Product Team, by Ibrahim Bashir

Mind the Product

In this November 2020 #mtpcon Digital session, Ibrahim Bashir, VP Product at Box, discusses different product management archetypes and when to bring each one into a team. Watch the session in full, or read on for the highlights. Archetypes You end up defining how successful your product org will be at the point when you set [.]. Read More. The post Bootstrapping a Product Team, by Ibrahim Bashir appeared first on Mind the Product.

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Productboard founder and CEO Hubert Palan on mastering product strategy

Intercom, Inc.

When it comes to making something people want, Hubert Palan always does his homework. With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

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How to Create a Loyalty Program for Your App

Alchemer Mobile

It’s common knowledge that loyalty programs work wonders to keep customers coming back time and time again. So, why is this? Mobile loyalty programs work because they: Retain and engage customers better: Gamification through points and achievements keeps people coming back to the app time and time again. Ultimately, when people are more engaged beyond the point of purchase, they’re more likely to stick around.

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Channel Software Tech Stack 2021

Jay McBain

^CLICK IMAGE FOR FULL SCREEN^ The channel software stack comprises a group of technologies that help companies develop, design, and execute plans to find, recruit, onboard, develop, enable, incent, co-sell with, manage, measure, and report on partners. Delivering automation of indirect sales processes, workflows, and partner programs, channel software is becoming increasingly critical to a […].

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The 30 Best Pieces of Advice for Entrepreneurs in 2020

First Round Review

We've rounded up 30 standout, must-share insights from the articles we published over the last year. Read on for the most impactful pieces of advice we heard in 2020 — presented with hopes that you can apply them for whatever's to come in 2021.

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Practical Design Thinking Part 3: A better way to run remote workshops?

Mind the Product

Remote workshops, they’re a thing right?! Remote workshops aren’t a new thing and, with the soar in popularity of tools like Mural (our personal favourite) or Miro (another great alternative), alongside the disparate nature of product teams in 2020, more and more remote workshops, (including full-blown Design Sprints) are being run every day. At Pack, before the pandemic [.].

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Ways to Improve Your Digital Marketing Strategy For the New Year

The Product Coalition

Although 2020 has made marketing a more difficult challenge for the typical business?—?with the unexpected need to respond to the vulnerabilities presented by the pandemic and the call to respond to changed consumer behaviour?—?this doesn’t necessarily mean that the company needs to follow feelings of uncertainty by 2021. There is no better time than today to start considering how to take your business to the next level in preparation for a record sales year in 2021.

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Great Fun on the Troubleshooting Agile Podcast, Part 1

Johanna Rothman

I had a great time with Jeff and Squirrel on their podcast, Troubleshooting Agile. They focus on what our conversations can tell us about ourselves. We spoke about the Modern Management Made Easy books in Johanna Rothman on Modern Management Part 1. Here's a highlight idea from the podcast: a transition to management is a career change. If we want to be great managers, we need to learn how to be a manager.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Are You a Pirate in the Navy? with Tendayi Viki

Daniel Elizalde IoT Blog

Welcome to another episode of the Enterprise Product Leadership podcast. Today I am joined by Tendayi Viki, an Associate Partner at Strategyzer. He’s also the best-selling author of the new book, Pirates In The Navy: How Innovators Lead Transformation. Get new episodes delivered right into your inbox or Subscribe to the podcast on iTunes | […].

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Practical Design Thinking Part 2: How to Embed Design Sprints Into Your Teams

Mind the Product

This article (Part 2 of a trilogy) is all about introducing elements of the Design Sprint in a manageable way, to get your teams working better together. It encourages adoption of the process from the inside, out. So, you’ve heard of Design Sprints?! The week-long framework originating from Google Ventures to solve challenges and test [.]. Read More.

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10 Innovative Health Apps to Inspire Healthcare Product Managers

The Product Coalition

Have you ever considered what our healthcare systems and treatments might look like in 2065? In this fantastic report from Deloitte, they share a vision of healthcare that could be based entirely on an individual and their personal needs: “Shoes will adapt their insoles for the perfect arch support to correct an individual’s gait as he or she goes. Cappuccino will be served in a smart cup that calculates the calories of its contents while ordinary looking earrings track heart rate, noise levels

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9 Tips From UXR Pros To Help You Recruit Participants For Research

UserInterviews

User research recruiting is hard. Here’s some tips from our expert podcast guests to make things easier.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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The 30 Best Pieces of Advice for Entrepreneurs in 2020

First Round Review

We've rounded up 30 standout, must-share insights from the articles we published over the last year. Read on for the most impactful pieces of advice we heard in 2020 — presented with hopes that you can apply them for whatever's to come in 2021.

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Clear Explore Guidance: Align your Innovation Ecosystem Stakeholders

Strategyzer

In a recent post we explained how to align innovation projects with corporate strategy using the Strategic Guidance framework. Today we zoom in on Explore Guidance, a key element from your overall Strategic Guidance to align your innovation ecosystem stakeholders.

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Improve Your App Ratings By Using Google Play In-App Review API

The Product Coalition

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. If used in the right manner, this API can help apps greatly in improving their ratings. Here are a few details on how to integrate this API and its optimal usage How In-App Review API works The in-app review flow can be triggered at any time throughout the user journey of your app.

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Why Product Managers Should Operate at the Intersection of Product, Design, and Data

ProductCraft

Product managers are great generalists, and their talents can be applied in many places across an organization. Unfortunately, this means whenever there is a gap elsewhere in the business—often a knowledge gap due to a lack of continuous exposure to the market—bringing in the product manager is a natural way to fill it. As a. Read more » The post Why Product Managers Should Operate at the Intersection of Product, Design, and Data appeared first on ProductCraft by Pendo.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Climbing the Career Ladder Part 1: Associates, Juniors and Product Managers

Mind the Product

It’s human nature to set goals at the start of something new, so doubtless many of you are currently evaluating how you want your career to progress in the coming 12 months. This three-part series aims to show product managers, wherever they currently are on the career ladder, how to reach the next rung. The [.]. Read More. The post Climbing the Career Ladder Part 1: Associates, Juniors and Product Managers appeared first on Mind the Product.

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4 steps for building outcome-driven roadmaps

ProductBoard

True product leaders ensure that product management is not a black box. They know that everyone across the organization works to support the product, and they’re all invested in its success. They cherish the responsibility not just to share the plan, but rally everyone around a common vision for the product. For them, product roadmaps are not static documents of what features will be delivered.

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Why A Great Mission Statement Matters

The Product Coalition

In very general terms, it can be said that the purpose of a company is shareholder wealth maximization. Increase in value comes mostly… Continue reading on Product Coalition ».

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