Product Management is Like Cooking
The Product Coalition
APRIL 24, 2019
The better you are, the less you follow a recipe and the more you experiment with new methods Continue reading on ProductCoalition.com ».
Sat.Apr 20, 2019 - Fri.Apr 26, 2019
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7 Project Management Principles Product Managers Can Learn From
ProductPlan
APRIL 25, 2019
Support. Sign In. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Blog. /. Product Management. /.
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You’ve Been Framed: How The Framing Effect Impacts UX Testing & Design Choices
AB Tasty
APRIL 25, 2019
Framing Effect is like mercury and can slip through the tiniest of cracks and result in inaccurate decisions. But it can also be used to accomplish some research goals. How? Find out in this post. This article was originally posted on AB Tasty as You’ve Been Framed: How The Framing Effect Impacts UX Testing & Design Choices.
How to Conduct a Brand Research – Practical Guide with a Case Study
UX Studio
APRIL 25, 2019
How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. Still, how users react to your brand strategy lies relatively out of your hands. Words, logos, brand colours just trigger things – their power resides in associations. Previous experience with a specific brand deeply influences the way people perceive it.
Less Stress, More Success: Accounting Best Practices & Processes for 2025
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
User onboarding strategies that work – and mistakes to avoid
Intercom, Inc.
APRIL 23, 2019
Simply signing up users means nothing if you’re not helping them understand how they can actually achieve what you’ve promised. Even the strongest customer testimonials won’t prevent churn if people don’t understand how to use your product. That’s why we built Product Tours to assist with the job of user onboarding within your product, alongside our best-in-class in-app messaging and knowledge base products.
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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Engagement Benchmarks for Travel App Success
Alchemer Mobile
APRIL 25, 2019
What if you could get a daily pulse on how your customers feel and how that changes over. time? What if you could watch how customer sentiment changes in real-time following. version releases, feature releases, and more? It could be the driving force in making data-driven product roadmap decisions and having a comprehensive view of customer sentiment.
Are you a Data Science hero?—?aka BADIRist?
Piyanka Jain
APRIL 23, 2019
Are you a Data Science hero?—?aka BADIRist? One of my colleagues is a big fan of detective stories and Sherlock Holmes. One day we started talking about Sherlock and what it would look like if Sherlock transitioned his career to become an analyst or data scientist? He wondered if Sherlock would be a BADIRist? I definitely think so. Sherlock used something similar to BADIR™ to solve crimes, though Sir Arthur Conan Doyle didn’t know of the term back then.
Becoming a Product Leader: Leading Product Success in the First 100 Days
Product Management Unpacked
APRIL 25, 2019
Early success in your role as a new product leader is essential to establishing the foundation for long-term results. For any new product leader, the first 100 days are vital. During this period, people form their views about the person you are – your priorities, values and style (Kourdi & Edwards). This is where you need to establish yourself, your leadership style and your presence.
Guru’s Rick Nucci on using automation to scale your customer experience
Intercom, Inc.
APRIL 22, 2019
Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. For Rick Nucci, customers will win as long as AI empowers employees to do more of what they do best – that is, dealing empathetically with other humans – while skipping tedious busywork that could be handled just as well by a bot.
B2B eCommerce, Self-Service Portals, and PIM Trends for 2024
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Why Data is key in Building a Company That Learns
Mind the Product
APRIL 23, 2019
Facing uncertainty is a company’s biggest challenge. It doesn’t matter whether you’re in a startup or an established company, when you start work on a product, you need to validate your problem, your solution, and find your market. When you scale, uncertainty arises in the form of change – your market changes, your users’ needs change, and your organization changes.
The Product Manager’s Secret Menu
The Product Guy
APRIL 21, 2019
Guest Post by: Anthony Lazarus (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Patrick Hoffman]. Recently, there’s been a great deal of discussion around the topic of ‘customer centricity’. A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. There is one key tool used by successful customer-centric businesses that most product managers disregard.
Portfolio Product Management: The Up Side You Didn’t Consider (Video)
Product Management University
APRIL 24, 2019
Portfolio product management defies conventional product management wisdom. It’s true that if every product is successful, your company will be successful. In B2B though, what’s best for every product may not be the best or most valuable thing for the customer organization or yours. View the short video to see how portfolio product management gives you an up side that you may not be considering.
The ugly side of growth – how to scale your sales team sustainably
Intercom, Inc.
APRIL 25, 2019
If you’re reading this, you might be familiar with Paul Graham’s famous article “ Startup=Growth ,” where he lays out the difference between traditional businesses and startups. Paul Graham puts it like this: “A startup is a company designed to grow fast”. In general, growth is a good problem to have – it means you’ve found some measure of product market fit and you’re generating real revenue from active users.
Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Popular Misconceptions of the Product Craft by Sherif Mansour
Mind the Product
APRIL 26, 2019
In this entertaining and insightful talk from Mind the Product Singapore 2019, Sherif Mansour, Distinguished Product Manager at Atlassian, shares some common misconceptions about the product management craft, how we need to think differently about those issues, and what we should be doing instead. 1. Product Managers Make all the Decisions. As product managers it is easy to get stuck in making all the decisions.
Are you cut out for product management?
The Product Guy
APRIL 26, 2019
Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
Business Requirements vs. Value Propositions: Is There Any Difference?
Product Management University
APRIL 26, 2019
Business requirements and value propositions are one and the same. What’s different is the purpose for which they’re written. Business requirements are written to communicate the WHO, WHAT & WHY value that’s required to justify building new products and features. Value propositions are written to communicate the WHO, WHAT & WHY value that existing products already satisfy.
How brands can optimise their Marketplace presence with UX insight
Userzoom
APRIL 23, 2019
Brands have an ‘insight blind spot’ when it comes to understanding user behaviour on third party Marketplaces like Amazon, eBay and the plethora of online third party ecommerce sites where they could have a presence. Sometimes the only data they get from the Marketplace is absolute sales or maybe a single conversion metric. Meaning they can’t answer those questions, that are crucial to increasing sales, such as: Which product images are most appealing to shoppers?
Prepare Now: 2025s Must-Know Trends For Product And Data Leaders
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Talking About Data Science by Jenessa Lancaster
Mind the Product
APRIL 24, 2019
Jenessa Lancaster is a data scientist at Ocado Technology. In this ProductTank London talk, she discusses the importance of communicating data concepts to non-specialist audiences. We live in promising times for data science in business development. Many organisations are increasing investments to their data science and machine learning departments, acknowledging the valuable insights that these areas offer, particularly in terms of problem solving.
Is it time for you to become the Head of Product?
The Product Guy
APRIL 20, 2019
If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this week’s newest, below….
What is Product Leadership?—?really?
The Product Coalition
APRIL 20, 2019
What is Product Leadership?—?really? Photo by rob walsh on Unsplash With so many Product Management articles out there, let’s talk ‘Product Leadership’ for a change. As so often, it’s better to start with what it is not. It’s NOT about UI, UX or even engagement or retention?—?What good are those if you haven’t truly defined what your overall goals are?
TEI 226: Creating product roadmaps, Part 2 – with Bruce McCarthy
Product Innovation Educators
APRIL 22, 2019
Creating a product vision of the future that’s awesome for everyone. Product roadmaps are frequently used badly, almost as handcuffs for product managers. A year ago we explored roadmaps and how they should be used with Bruce McCarthy. At the time, he had recently co-authored the book, Product Roadmaps Relaunched: How to Set Direction while Embracing Uncertainty.
The 25 Types of Innovation Dominating R&D Today
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
Product Management, a Risky Business by Lucie McLean
Mind the Product
APRIL 26, 2019
Lucie McLean, Head of Children’s Product at the BBC, kicked off her #mtpengage Manchester talk with a nostalgic trip involving TV character Mr Benn – who keeps going back to the same costume shop to equip himself for a party which he may or may not attend. He always comes back with some evidence of the adventure he goes on that relates to the costume he chose.
How Product Managers can Leverage All-Hands Meetings to Foster Alignment
ProductPlan
APRIL 23, 2019
Support. Sign In. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Blog. /. Roadmaps. / How Product Managers can Leverage All-Hands Meetings to Foster Alignment.
Finding the 'Aha!' Moment
dscout People Nerds
APRIL 24, 2019
Expert user researcher Steve Portigal breaks down why thinking about bias and mistakes is the key to joyful discovery.
How To Build a Successful Customer Support Team
AB Tasty
APRIL 26, 2019
Why is Customer Support Important? Put simply, poor customer support will cost you. This facet of your business contributes to clients’ Read more. This article was originally posted on AB Tasty as How To Build a Successful Customer Support Team.
Launching LLM-Based Products: From Concept to Cash in 90 Days
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Insight Behind TikTok’s Rapid Growth in Japan
freshtrax
APRIL 25, 2019
What is TikTok? TikTok is a video-sharing app which allows users to upload 15-second-long videos, often times of lip-syncing or dancing with music. This app is popular in the US, but recently, became extremely popular in Japan. At the end of January 2019, TikTok officially announced their monthly active users (MAU) in Japan for the first time at 9.5 million users.
Difference between Traditional programming versus Machine Learning from a PM perspective
The Product Coalition
APRIL 22, 2019
Traditional computer programming has been around for more than a century, with the first known computer program dating back to the mid 1800s. Traditional Programming refers to any manually created program that uses input data and runs on a computer to produce the output. But for decades now, an advanced type of programming has revolutionized business, particularly in the areas of intelligence and embedded analytics.
The Next Generation of Customer Success Leadership
Gainsight
APRIL 26, 2019
Which starship Enterprise captain is your favorite: Kirk or Picard? I embedded a poll here just for kicks; can’t wait to see the results. (If your captain is losing, share this post with your Trekkie friends! And my apologies to Archer, Pike, and Riker fans.). Choose your captain. James T. Kirk. Jean-Luc Picard. I like them both, but I think it’s so interesting how different they are.
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