This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny’s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: Why no productivity hack will solve your overwhelm A PM’s guide to influence State of the product job market, part 2 Why cash is king Subscribe to get access to these posts, and every post from th
Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys. So they make it easier to send these surveys and get more responses.
The Decline of Exits and VC Returns: The post The Decline of Exits and VC Returns: A Focus on Early-Stage Investments first appeared on Development Corporate. The post The Decline of Exits and VC Returns: A Focus on Early-Stage Investments appeared first on Development Corporate.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
In this week's Sunday Rewind about product owners vs product managers, Rosemary King shows why we should worry about outcomes rather than titles Read more » The post Sunday Rewind: Product owner vs product manager appeared first on Mind the Product.
The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in serv
The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in serv
Standing out amongst the crowd isn’t easy. Dive into what it takes to position your product the right way with this comprehensive guide. The post How To Craft The Perfect Product Positioning Strategy appeared first on The Product Manager.
The canvases listed below can streamline the product design process and will help you consider the bigger picture when doing individual design activities. 1. Business Model Canvas (BMC) BMC is a tool used to map out key elements of a business model in a single page. It visualizes how the business operates and creates value. Business Model Canvas by Strategyzer.
“Our vision is to be the best!” Cue awkward silence in the conference room. “Best at… what exactly?” “Everything!” If you’ve ever sat through a company strategy meeting and left with your head spinning, you’re experiencing a common problem. It usually unfolds in layers of confusion. First, there’s the vision – those sweeping statements that try to inspire but end up saying nothing.
Working as a product trio is the foundation for discovery. Without input from a product manager, a designer, and an engineer, it’s difficult for us to account for the cross-functional perspectives we need to build successful products. However, most companies tend to have more engineers than product managers or designers. This creates some confusion when it comes to forming product trios.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
How product managers can foster a culture of innovation Watch on YouTube [link] TLDR In this episode of Product Mastery Now, I’m interviewing Chris Elmore, a tech entrepreneur and college professor who helped found Avid Exchange, a unicorn startup that went public in 2021. Chris brings years of experience in product innovation and management, and he’s here to share his thoughts on driving innovation and keeping businesses growing for the long haul.
In the first part of this series, we explored the fundamentals of stakeholder dynamics, focusing on communication, influence, and transparency. However, product managers often face even greater challenges when navigating high-stakes situations with senior leadership or dealing with conflicting priorities across departments. These moments can be politically challenging, as they require balancing the immediate demands of stakeholders with long-term product goals.
Today, Product Management University announced its Product Strategy Framework for B2B product management. This framework makes it easier for organizations to hit their financial and strategic goals with fewer stops and starts because it eliminates the need for every product to have its own strategy that ultimately stretches the organization too thin to execute any of them well.
You’ve just downloaded the hottest new app everyone’s talking about. The sleek interface appears and you’re ready to dive in… but wait. Where do you start? Why isn’t anything working like you expected? Confusion turns to frustration, and your excitement fizzles out. Defeated, you close the app, unsure if you’ll ever open it again.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Key Points for Aspiring Entrepreneurs on Product Success and Management with David Fradin. 1. **Understand Customer Needs**: Prioritize the collection of authentic customer insights through observation, interviews, and surveys to enhance your targeting efforts. 2. **Market Considerations**: Remain attentive to market sizes, investment costs, and potential returns on investment (ROI) for informed decision-making. 3.
Explore how employing innovative problem-solving techniques can empower product teams to deliver impactful solutions. Read more » The post Ideating in the problem-solving stage of the Product Operating Model appeared first on Mind the Product.
I recently spoke at Productized in Lisbon on ‘turning stress into success’ Why this theme? Because, as product managers and leaders, we’re stressed. 88% of product managers feel stressed often or all the time. What are the contributing factors? 52% of product managers time is spent on unplanned activities. 56% of product managers feel their team lacks necessary skills or experience. 44% of product managers struggle with building and maintaining high-performing teams.
Onboarding gamification is the key to transforming a dull process into an engaging one. When the process feels complicated, it becomes easy for a new user to lose interest before they experience the true value of your product. But it doesn’t have to be that way. Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Productside Stories S2 Ep5: Angela Fleming In this Productside Stories episode, we chat with Angela Fleming, VP of Product at Free Agent, about her unique journey from the world of marketing into product management. Angela shares how her passion for solving customer challenges led her to product leadership and offers practical advice for professionals looking to pivot into product roles.
Discover how to build successful AI products by exploring spam detection, from rule-based systems to LLMs. Read more » The post How to build an AI product that doesn’t suck appeared first on Mind the Product.
According to the American Customer Satisfaction Index , with an ACSI score of 78.0, overall customer satisfaction in America was the highest it has ever been in Q1 2024. However, while some companies have managed to improve their customer satisfaction levels and benefit from it, many have not. In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Productside Stories S2 Ep5: Angela Fleming In this Productside Stories episode, we chat with Angela Fleming, VP of Product at Free Agent, about her unique journey from the world of marketing into product management. Angela shares how her passion for solving customer challenges led her to product leadership and offers practical advice for professionals looking to pivot into product roles.
Read how to embrace flexibility in product roadmaps using the FLEX Model, ensuring agile planning, innovation, and market adaptability for successful product development. Read more » The post Why sticking to a rigid product roadmap might be killing your product, and how to escape? appeared first on Mind the Product.
Product leaders have to balance more than just development milestones—they must also connect their teams’ efforts with broader business and revenue objectives. As part of our Products to Revenue series, this first blog dives into actionable strategies that help product teams align their work with business goals, driving both product excellence and financial impact.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Introduction Imagine trying to build a skyscraper without blueprints. Chaos, right? That’s exactly what it’s like managing a product without a solid framework. While everyone knows they need a plan, too many product teams are still winging it, hoping their products don’t come crashing down. Let’s talk about how a product management framework can save.
To most, scaling a company means more. Finding more customers, hiring more employees, all with the goal of earning more revenue. The issue, companies find out, is that there is always a limit to more. A workday only lasts so long, and people can only accomplish so much within those hours. Companies focused on long-term growth know that scaling requires efficiency rather than volume.
In the first-ever episode of Product Makers, Justin sits down with Courtney Arnott, Director of Product & Solutions at 120Water, to discuss her journey in product management, her team’s mission, and key takeaways for aspiring product leaders.
We organize all of the trending information in your field so you don't have to. Join 96,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
132 
Let's personalize your content