Sat.Aug 07, 2021 - Fri.Aug 13, 2021

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18 Product Management Challenges and How to Overcome Them

Alchemer Mobile

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. To understand specific hurdles people working in product face, we surveyed 500 product managers and asked them to weigh in on their biggest challenges.

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Grocery Product Managers Start To Think Small

The Accidental Product Manager

Product managers start to bet on smaller grocery warehouses Image Credit: BG Montifar. Grocery product managers are starting to face a real problem. More and more of their business is starting to be driven by customers going online and ordering food and then expecting it to show up at their door. What this means for these product managers is that the old way of doing business, building more grocery stores, is no longer going to work in the future.

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How to Spot a Product-Led Company

The Product Coalition

As a product manager and consultant who helps organizations become successful technology companies, I’ve learned a lot about what makes… Continue reading on Product Coalition ».

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Shipping fast and safe: Building a culture of low-risk learning

Intercom, Inc.

Here at Intercom, we believe in shipping as quickly as possible. . It breathes life into your engineering team, and teams across the company, as customer issues and requests are resolved quickly and efficiently. But here’s the caveat: you can’t just ship fast, you have to make sure your team is equipped to ship safely. . Why do we ship fast? We’ve always shipped to learn at Intercom.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Two Keys to Improving Mobile Customer Experience

Alchemer Mobile

For many customers, their first interaction with a brand happens on a mobile device, so creating a stand-out mobile customer experience is key. We turn to our phones first in many circumstances, especially when we’re out and about. And even when we’re at home, we are often looking at our phones while watching TV, cooking dinner, working out, etc. Chances are, you’re reading this on your phone right now.

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First Principles Thinking?—?If Elon Musk Did Conversion Rate Optimisation

The Product Coalition

Using first-principles thinking to break down your business model into fundamental parts Continue reading on Product Coalition ».

Marketing 178
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Revealing our refreshed brand: How (and why) we’ve updated our look

Intercom, Inc.

Your brand is how your company presents itself to the world, but inevitably there will need to be slight adjustments needed along the way. A brand is not a singular design element, font, color, illustration style, or icon. ( Your brand ? your logo , for example.) Rather, it’s a system of interconnected elements that represent how your company looks, feels, and acts, and which combine to create a consistent, recognizable, unified personality.

Branding 257
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Create the Right Conditions for your Innovation Team to be Successful

Strategyzer

As part of our “What makes a good innovation coach?” webinar , Aya Caldwell (Executive Director for Digital Product at Novartis) shared with us three areas of focus she's constantly working on with her teams to create the right conditions for innovation success.

Webinar 145
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Lessons from building the UK’s test and trace app – Randeep Sidhu

Mind the Product

As product people, it’s important for us to love our products, our customers, and the problems we’re trying to solve. (though not in that order!). A lot of the time, though, we’re not really working on something truly important. That’s not the case for Randeep Sidhu—he got a call to help rescue the UK’s Covid-19 [.] Read more » The post Lessons from building the UK’s test and trace app – Randeep Sidhu appeared first on Mind the Product.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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3 Tips in Developing a CRO Workflow to Maximize Conversions

The Product Coalition

Conversion rate optimization (CRO) is key to any marketers hoping to improve their website’s performance and marketing campaigns… Continue reading on Product Coalition ».

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Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

Intercom, Inc.

For years, we’ve been following a best-in-breed approach, searching for the very best communication app for each specific need. Could this trend be changing? Few people are better advocates for a unified view of the customer experience than Dan O’Connell. He’s been the Chief Revenue Officer and Chief Strategy Officer at Dialpad, the cloud communication platform, since the spring of 2018, but his fascination for conversations and natural language processing came even sooner.

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An Exact Breakdown of How One CEO Spent His First Two Years of Company-Building

First Round Review

Sam Corcos, co-founder & CEO of Levels, tracked exactly how he spent the two years since founding the company for a rare inside look at being a startup leader.

Startups 144
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A case study – how to end cooperation with a software house or contractor

Mind the Product

So you outsource. If everything is going well and according to the plan and budget, then perfect. But what to do, if not? I have had this case twice now. The company I was working with outsourced a software house and external consultants. The reason for that was valid, pros and cons discussed. Yet, after [.] Read more » The post A case study – how to end cooperation with a software house or contractor appeared first on Mind the Product.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Great Product Managers are Great at Networking

The Product Coalition

In today’s post, I am answering a recent question on Ask Sid — “How does one improve their visibility/ grow their network as a pm. What… Continue reading on Product Coalition ».

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How to Escape the Vicious Cycle of Distraction

Nir Eyal

You have time for everything, even if it doesn’t feel that way. People are always saying “there aren’t enough hours in the day” to get stuff done. And yet research suggests that the average working American has four hours of leisure per day. If we have so many hours to play with every day, why […] The post How to Escape the Vicious Cycle of Distraction appeared first on Nir and Far.

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Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Johanna Rothman

Some managers wanted to prevent Bad Things from happening in the organization, so they added policies or procedures. Now, these same managers want business agility. However, the policies and procedures increase friction and make it harder to get the Right Things done. It's time to start removing some of those policies and procedures. The more we remove, the more agility or improvement we might see.

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Mastering your product delivery: a guide on workflow management

Mind the Product

Workflow is a managed flow in which your work goes from its inception all the way to its creation. This may sound easy at face value, but there are many moving parts that come in and out of the workflow process and before the workflow is even devised yet, there are many steps that come [.] Read more » The post Mastering your product delivery: a guide on workflow management appeared first on Mind the Product.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Making Your Users Feel “Warm & Fuzzy” About Your Product

The Product Coalition

Creating Positive User Emotions For Your Products Photo by Matthew Henry on Unsplash The colleague who always runs late for your meetings annoys you. The neighbour playing his music too loud every night just drives you nuts. The friend who gets freshly baked cookies for you to office probably has your adoration. She offered to drop you home after you tried very hard to book a cab.

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B2B Product Manager August 2021

Product Management University

B2B Product Manager August 2021 Issue. If you’ve been through an acquisition, you understand the challenges of merging product teams let alone cultures and processes. A little bit of tactical product management before a strategic acquisition can go a long way in lowering the post-acquisition hurdles. This month we also have a little fun with the REQUEST A DEMO button on your website, product launches and when it might be time for a product management and product marketing makeover.

B2B 130
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Tristan Handy on the changing face of the data stack

Mixpanel

Tristan Handy is the founder of dbt Labs. In this interview, Tristan gives us his thoughts on the data stack of today and the hopefully improved capability and accessibility of tomorrow’s. Ask Tristan Handy what he thinks the future of the data stack will look like and what you’ll get in return is a history lesson. From punch cards and filing drawers to early computers.

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SUNDAY REWIND: How Culture Add Changes the Conversation on Hiring

Mind the Product

If you’re hiring for culture fit, you might want to rethink your approach. That’s the message in this 2019 post from Saielle Montgomery. Saielle shares her experience of hearing phrases like “she’s a bit quiet” while discussing candidates for roles and what the damage these seemingly passing comments can really go on to do.

Messaging 184
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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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How to Give Your Product Managers Negative Feedback (Part 3)

The Product Coalition

Letting people go is never easy. As their managers, we always need to coach our product managers toward their next level. We usually try to help them succeed and both us and them give it our best. But how do you know if it’s time to give up? Here are a few ways to know the answer. Photo by Jess Bailey on Unsplash I was a manager long before I was a product manager.

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347: What most product managers get wrong about product management – with Grant Hunter

Product Innovation Educators

The truth about product managers’ common misconceptions. Today we are talking about what may sound like fundamentals of product management, but many product managers have misconceptions about these key topics. . To help us with this is Grant Hunter, who co-founded with Steve Johnson a peer community and coaching group called Product Growth Leaders.

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Japan Market Entry, what you need to know from a research standpoint

freshtrax

In the beginning of July, I had an opportunity to speak at GlobalSaké’s 7th event of 2021, “Japan and Germany New Markets Entry Strategy ”, to share how important conducting research is prior to entering the Japanese market. Here’s the highlight video from the event: If you are interested in attending future GlobalSaké events, you can check out their website here !

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Resilience as a product manager by Ellie Powers

Mind the Product

In this ProductTank Exeter talk, director of product at Slack, Ellie Powers, provides some insights into what resilience looks like as a product manager in light of the year we’ve experienced since the start of the pandemic. Her key points include: The year that it’s been Resilience vs. learned helplessness Types of changes as a [.] Read more » The post Resilience as a product manager by Ellie Powers appeared first on Mind the Product.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Finding The Right Product Management Role For You

The Product Coalition

All Product Roles Are Not Alike Photo by Lennart Nacke on Unsplash My first gig as a Product Manager was in a Startup. The Product I worked on did not exist. We started from two half-baked basic Computer Vision algorithms to objects. To top it off, I had no real Product Manager experience. There was no one to tell me how to do things. I led sales meetings, talked to developers, even tested the algorithms to determine their accuracy.

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Product Operations – the Chief Enabler of an Outcome Focused Product Organization

Dragonboat

As product-led companies scale, misalignment, lack of visibility, dependency management, and communication overhead challenges rise exponentially. This is precisely why in 2011, PayPal brought on its first product operations professional for its Global Product and Experience organization. This newly invented role aimed to enable an effective product organization as it scaled.

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Best Strategies & Templates to Improve your UX

TryMyUI

Image source: Fresco Having a good user experience is super important to attracting and retaining customers, and building this design is something that requires planning and effort. One way it can be made easier, however, is through using certain strategies and structures to help create the perfect vision and execute a solid UX scheme. In this article we will talk about some of the strategies and templates that.

UX 98