The Secret PM Handbook

SEPTEMBER 7, 2018

Take Action Today With These Product Management Tips. I love lists, and the Internet loves lists. And I love immediately actionable product management tips that I can start using today to become better at my job. It just so happens that I include tons of immediately actionable guidelines in my articles on this site. There are over 50 at last count. 10 of the most powerful actions you can start doing today to become a better product manager, get your sales people to love you, win more deals, and

Product Manager 170

Product Manager Product Management Weak Development Team Agile 170

The Product Coalition

SEPTEMBER 7, 2018

Imagine you’ve just been hired as a Product Manager and you are on top of the world. You’ve always wanted this job and you are happy to be alive! However, in the first few weeks, you have this lurking feeling that something is not right. Feeling some discomfort is natural but if you don’t feel settled you need to read on. Here is what could be going on.

Data Visualization 63

Data Visualization Reporting Tools User Testing Research Software 63

Roman Pichler

SEPTEMBER 4, 2018

Come Prepared. Make sure you carry out the necessary prep work prior to the sprint planning meeting. Be clear on what you want the sprint to achieve, ensure that the product backlog is appropriately refined (or groomed) , and have its high-priority items ready. This is necessary for the following two reasons: First, if you start sprint planning without a properly prepared product backlog, you are likely to perform backlog and planning work in a comparatively short, time-boxed meeting.

Technical Advisors 250

Technical Advisors User Testing Customer Experience Software Review 250

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. Those who have stood out to me as particularly customer-centric have had two qualities in common. The first quality is about laying foundations and the second is about finishing touches. I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software.

Enterprise 159

Enterprise Customer Feedback Customer Experience Reporting Tools 159

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Intercom, Inc.

SEPTEMBER 6, 2018

As a human being, storytelling is one of the most powerful tools in your arsenal. It works in just about every situation where other human beings are involved and, contrary to what you might think, it’s actually surprisingly simple to construct a compelling story. In my talk for Intercom’s tour last year, I walked the audience through a simple structure for building strong stories and spoke to several experiences I’ve had where a story made all the difference to the outcome.

Customer Feedback 151

Customer Feedback Construction Customer Experience User Testing 151

The Product Guy

SEPTEMBER 6, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. > What is the best career advice you received as you entered product management? To win over my team. When I was first starting out, I had “Steve Jobs Syndrome”. I saw myself as the all-knowing hero who was going to have the best ideas about what to build. This mindset led to a lot of struggles with my development team.

Feedback Software 122

Feedback Software Product Manager Product Management Information 122

Mind the Product

SEPTEMBER 5, 2018

so my investor said that I need a product manager to do our product roadmap?”. When I worked as a product management consultant clients would often talk about “needing a product roadmap ASAP”. So I’d dig a little deeper to find out what they really needed, and it was often a return to the first principles of their value proposition and business model.

Roadmap 148

Roadmap Research Software Technical Review User Testing 148

Intercom, Inc.

SEPTEMBER 5, 2018

A unique characteristic of our species is our enduring drive to represent the infinite richness of the real world in other mediums – from art to mathematics, we strive to capture and record the world around us. For instance, one of the most distinguishing aspects of Renaissance art was the gradual evolution of techniques to convincingly represent the 3D world on flat surfaces – elegant, clever tricks such as perspective and chiaroscuro developed slowly as the result of experimentation by a huge

User Testing 130

User Testing Research Software Customer Experience Product Research 130

Nir Eyal

SEPTEMBER 4, 2018

There I was, sitting in a packed movie theatre. I waited two years for this sequel and I’ve got enough popcorn and diet soda to last me a full three hours. Fifteen minutes into the movie, the hero and villain are facing off for the first time when a lady bursts into the theater. Trying […]. The post Fundamental Attribution Error: Why You Make Terrible Life Choices appeared first on Nir and Far.

111

111

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? It might sound like a new match in the UX design world. But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. We also gathered some tips from around the web to help you implement testing UX copy into your user experience research processes like a pro.

User Testing 110

User Testing Product Research Testing UX 110

Product Management Unpacked

SEPTEMBER 5, 2018

I sat in a meeting about business strategy recently and one of the pieces of advice I gave the leadership team was that strategy was a lot about deciding what we were not going to do – what we were going to say ‘no’ to. It was actually funny because I said it almost without thinking about it. For me, after nearly three decades of helping employers and as a consultant helping companies on product strategy and strategic issues of all kinds, the ability to focus – and decide what not to do – is ess

Product Manager 110

Product Manager Product Management Management Management 110

Intercom, Inc.

SEPTEMBER 7, 2018

Volume and capacity are always top of mind for sales, support and marketing teams. At Intercom , we’re helping all three teams do more with their time to increase their performance. For sales and support, the volume of prospects and customers they handle, and their capacity to scale up that volume, is the reason they are so focused on efficiency and output.

Feedback Software 123

Feedback Software User Testing Customer Experience Webinar 123

Nir Eyal

SEPTEMBER 4, 2018

Nir’s Note: This post part of a series on cognitive bias co-authored by Nir Eyal and illustrated by Lakshmi Mani. Discover other reasons you make terrible life choices like confirmation bias, hyperbolic discounting and distinction bias. There I was, sitting in a packed movie theatre. I waited two years for this sequel and I’ve got enough popcorn and diet soda […] The post Fundamental Attribution Error: Why You Make Terrible Life Choices appeared first on Nir and Far.

102

102

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Clever PM

SEPTEMBER 7, 2018

One of the least glamorous parts of Agile development for most Product Managers is the process of backlog grooming. It can be a challenge to get teams to engage when they’re in the middle of a sprint, it can be difficult to convince stakeholders to refer to the backlog instead of the Product Manager for […].

Agile 101

Agile Reference Product Manager Product Management 101

The Product Guy

SEPTEMBER 3, 2018

Getting things done and accomplishing more in less time is an especially important skill for product managers. During this talk, Andy will go over a list of recommendations he has found to be helpful in boosting his level of productivity. In a recent live stream from one of our mentors of The Product Mentor , Andy Wadhwa, lead a conversation on this topic.

Product Manager 98

Product Manager Product Management Management Management 98

Daniel Elizalde IoT Blog

SEPTEMBER 7, 2018

Let’s face it. Building an IoT product roadmap is hard—much harder than building roadmaps for “normal” technology products. That’s because IoT products are complex systems. To create a working solution, all layers of the IoT Technology Stack—device hardware, device software, communications, cloud platform, and cloud applications—need to work together.

Roadmap 98

Roadmap Technology Management Management 98

Ask Benny

SEPTEMBER 1, 2018

The importance of soft skills. The Technical Product Manager Junior product managers usually focus their learning on the technical aspects of the profession:· Are my requirements the best?·How should I conduct competitive analysis?·How should I price my product?·Is my writing good enough?·… Product management courses usually focus on the same things.

Product Manager 97

Product Manager Product Management User Testing Customer Feedback 97

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Intercom, Inc.

SEPTEMBER 4, 2018

In sales and marketing, speed is everything. The fate of your business depends on how quickly you can turn promising leads on your website into paying customers. The faster you capture the intent, the faster you will make the sale, and the faster your business will grow. The traditional approach from marketers and salespeople of using lengthy contact forms and delayed callbacks doesn’t cut it anymore.

Customer Experience 91

Customer Experience User Testing Marketing 91

First Round Review

SEPTEMBER 2, 2018

Founders are always told to "think big," but it's not always clear how or where to begin. First Round Capital co-founder Howard Morgan challenges founding teams to start by relaxing four key constraints.

89

89

Johanna Rothman

SEPTEMBER 5, 2018

Many people draw distinctions between people who do management-kind of work and people who do “individual contributor” kind of work. I’ve been asking if they mean individual work or team member work. Sometimes, they do mean individual work. More often, they mean team member. Our culture shapes our language. (And, our language shapes our culture.

Government 84

Government Agile Reference Consulting 84

Mind the Product

SEPTEMBER 3, 2018

In this talk, Shakhina Pulatova gets deep on the art of searching. She takes us through search basics, to what powers search products, and ends with why you should give creating search products a try. On Intent. The act of searching means the user has a question that needs answering, so the first key principle in building a search tool is to understand the intent.

Artificial Inteligence 81

Artificial Inteligence Product Research Data Visualization Customer Experience 81

Advertisement

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Andrew Chen

SEPTEMBER 4, 2018

Dear readers, It was my pleasure to be on my first ever Andreessen Horowitz podcast! if you haven’t checked it out, you can subscribe here. I’ve linked to the Soundcloud and included a transcript below. In the podcast, we cover a broad overview of growth/marketing topics, including: The natural “gravity” that slows down high-growth businesses.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

First Round Review

SEPTEMBER 4, 2018

Founders are always told to "think big," but it's not always clear how or where to begin. First Round Capital co-founder Howard Morgan challenges founding teams to start by relaxing four key constraints.

85

85

Good Product Manager

SEPTEMBER 6, 2018

Product Management Planning for 2019. Every year around this time, at SiriusDecisions we look ahead to the major trends and areas that b-to-b leaders should be mindful of for the coming year. As we look ahead to 2019, we see increased recognition of product management as a key function, and growth in the discipline, though there are still challenges, and there is certainly room for improvement.

Events 74

Events Product Manager Product Management Weak Development Team 74

Indicative

SEPTEMBER 4, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. This number is expected to rise to over 400 billion by 2019. These numbers indicate the growing demand for intelligence software among businesses of all sizes. This is especially true for marketing and product professionals. Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy

Data Visualization 73

Data Visualization Feedback Software Analytic Tools User Testing 73

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Mind the Product

SEPTEMBER 4, 2018

TL;DR: James Chant, formerly Head of Product at Spacehive, talks to ProductTank London about a social entrepreneurial marketplace, how this ecosystem can driven by the network effect and fed by non-product functions, and what influence “social tech for good” can have on a wider society. What is Spacehive? Spacehive is a UK-based crowdfunding platform where people with ideas for projects can build support from their community, pitch for funding from the crowd or commercial partners an

Feedback Software 72

Feedback Software User Testing Customer Experience Finance 72

UX Studio

SEPTEMBER 6, 2018

How to do a good user interview? Do you REALLY know your users’ pain points or are you just seeing the top of the iceberg? Let’s face it: all products and research processes have new challenges. We, at UX studio , give you our process and essentials to good user interviews. In this post we cover: Planning an interview. Conducting the interview.

Customer Feedback 72

Customer Feedback Data Visualization User Testing Customer Experience 72

Pragmatic Marketing

SEPTEMBER 7, 2018

A colleague asked me: “Mark, what is anchoring? I wanted to get your explanation of the concept with regard to pricing and maybe an example if you have one.” Anchoring is a strange phenomenon where the mere act of thinking about a high number biases that person toward higher numbers. Dan Ariely, professor of psychology and behavioral economics at Duke University conducted a fascinating study where he and his colleagues asked people to write the last two digits of their social securit

Advertising 70

Advertising Presentation 70