Sat.Jul 30, 2022 - Fri.Aug 05, 2022

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NFT: the new playground for product designers

Mind the Product

If you have ever considered delving into an NFT project, know that there will be some culture shocks — it might take a while to wrap your head around the basic verbiage. After that, there were three main culture shocks that product design leader, Ziyun Liang learned. [.] Read more » The post NFT: the new playground for product designers appeared first on Mind the Product.

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7 Tips to Keep Your Product Release Timelines On Track

Gocious Blog

Seeing a product hit the market and into customers' hands is the most rewarding part of being a product manager. Knowing that your oversight, keen decision-making, and complex work result in products that improve people's lives makes the heavy workloads and stressful weeks worthwhile.

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What is digital experience?

TryMyUI

As the name indicates, it’s an interaction between a user or customer and the employee or company by using digital technologies. This interaction can be between B2B and B2C by using digital technologies. It allows companies and organizations to get rid of paper processes and create services that can be run through modern technologies and the internet.

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Building a company to be proud of: Intercom recognized as one of the best places to work

Intercom, Inc.

Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. We’ve never strayed from our vision, and we’ve stuck to our values – that’s allowed us to attract incredibly talented, innovative people with different, invaluable perspectives, to achieve our mission of making internet business personal. “ 92% of our employees said they would

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Evidence-based product decisions – Itamar Gilad on The Product Experience

Mind the Product

In part one of two of this podcast series, we speak with experienced product expert Itamar Gilad to find out more about evidence-based decisions, ideas, and key product goals. [.] Read more » The post Evidence-based product decisions – Itamar Gilad on The Product Experience appeared first on Mind the Product.

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Leading UX Research for Healthcare Apps with Wendy Johansson of Misalud Health

UserInterviews

What can UXers do to improve health inequity? Here’s how to approach UX research in healthcare and building a practical healthcare app.

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Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more

Intercom, Inc.

Increased response rates, efficiency, and personalization: Welcome to July’s edition of Built for you. In July, newly released research from Harvard Business Review Analytic Service, sponsored by Intercom, revealed what we’ve all been thinking – customer engagement is the key to retention and loyalty. At Intercom, we’re obsessed with our customers’ success, and we’re busy building key features to help you take your customer engagement offering to the next level.

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7 habits of highly effective product ops

Mind the Product

Product Ops leads and orchestrates the entire product org to achieve the best possible outcomes. In this post, Becky Flint covers the 7 habits of highly effective Product Ops Managers. [.] Read more » The post 7 habits of highly effective product ops appeared first on Mind the Product.

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Mobile Commerce (mCommerce) and Electronic Commerce (eCommerce)

The Product Coalition

Which one should you choose when starting an online business? Retailers, large and small, are constantly figuring out which business model will bring them more success. Today, this game has evolved into the battle between eCommerce and mCommerce?—?two distinct business models constantly vying for the same customers’ attention and dollars. But how exactly do these two terms differ from one another?

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Our Top 3 Takeaways From the 2022 Gartner® Market Guide for Customer Success Management Platforms

Gainsight

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”.

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Let’s talk principles: From technical conservatism to connected, modular systems

Intercom, Inc.

By now, it should come as no surprise that we’re big on product principles. They evolved and were iterated on over years of reflecting and learning from our own successes and failures, of us trying to encode them so that we could create a predictable, repeatable R&D culture. The goal was simple: to help us repeat successes and avoid repeating mistakes.

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Progressive product development: release products that deliver by Split

Mind the Product

In this #mtpcon SF+Americas 2022 Spotlight session, sponsored by Split Tu Nguyen, Practice Director of Data & Experimentation & Danielle Glass, Sr. Manager of Product Success talked about the agile mindset and how it can be applied to effective product management. [.] Read more » The post Progressive product development: release products that deliver by Split appeared first on Mind the Product.

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Start Without the End in Mind: Product Discovery Lessons Learned

The Product Coalition

Great product strategists fall in love with the user’s problem, not the solution. “Question everything. Learn something. Answer nothing”?—?Euripides It seemed users hated the site or at least weren’t engaging as expected. Unable to come up with a reason, I kept asking myself why. I just launched a killer feature that should have significantly increased user engagement on the site.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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395: Creating business and product strategy – with Sean Kim

Product Innovation Educators

How product managers can empower teams to create a winning product strategy. We hear a lot about strategy and that product managers need to create a product strategy. In practice, what does that mean and how does a product strategy help you be more successful? Helping us explore that topic is Sean Kim. He is the President and Chief Product Officer at Kajabi, a web platform that helps creators and entrepreneurs turn their knowledge into income.

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Boris Jabes on the problems you can solve by putting your data into action

Mixpanel

Boris Jabes’ passion for solving problems can be traced back over 30 years. While most 80s kids fell into computers by way of video games, he was having fun crunching together object-oriented scripts in HyperCard. Today, as the co-founder and CEO of software company Census, which offers reverse ETL (extract, transform, load) data functionality as a service to operationalize companies’ analytics , Boris is focused on helping his customers put their data to use to run their businesses better.

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SUNDAY REWIND: If you don’t feel like an imposter you’re doing something wrong by Rik Higham

Mind the Product

In this Sunday Rewind, we look back to when Rik Higham, Staff Product Manager at Deliveroo, led a talk on Imposter Syndrome, and that if you’re not feeling like an imposter in product, then you’re probably doing something wrong… [.] Read more » The post SUNDAY REWIND: If you don’t feel like an imposter you’re doing something wrong by Rik Higham appeared first on Mind the Product.

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How Product-Market Fit Really Works (Part 1)

The Product Coalition

If you are on the journey toward product-market fit, you know it’s not easy. Part of it is because it’s really hard. Every new product has its own fit to find. But it gets easier when you understand what this journey should look like, and how to navigate it all the way through. Here is a quick guide to help you understand what to expect. When I studied coaching, one of the coaches who taught us was a guy named Ronnie.

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How To Select the Right Software for Innovation Management

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

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Unify the Team

The Product Guy

When you work in a massive global organization it can be very challenging to unify the whole team. But, it can be done! Watch and learn more from product management expert, Don Ross.

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Why Now’s the Perfect Time to Retool Your Hiring Process and Get Creative

First Round Review

Whether hiring is slowing down or keeping pace, now's the time to revamp your process, from job description to offer. Peoplism's founders share unexpected tips, from swapping resumes for a screener survey, to sharing interview questions in advance.

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Data management: collect and organise

Mind the Product

Whether you’re a data product manager or a product manager, data will be at the heart of everything you do. In this two-part series we’ll look at the importance of data and how data can help you to do a better job as a product manager. TL;DR Data is both quantitative and qualitative: don’t just [.] Read more » The post Data management: collect and organise appeared first on Mind the Product.

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How to Develop a Video Streaming App: Features, Cost, and Tech Stack

The Product Coalition

Live content streaming has busted into people’s lives with no turning back, opening up a whole new kind of media. In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform.

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How To Set Up Innovation So That It Aligns With And Enables Corporate Strategy

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

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Podcast Episode 5: Salt, Fat, Acid, UXR?! (w/ Samin Nosrat)

dscout People Nerds

Samin Nosrat, known for her Netflix show and cookbook, shares how her love of food reflects on user experience.

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Personal updates: Moving to LA, a new role at a16z, and more!

Andrew Chen

Above: Venice, California. Dear readers, This blog is officially back! I’m excited to restart my writing here, after a long hiatus. It took more than three years to write my book, The Cold Start Problem and all my energy went into that. But as of last December, it’s finally out in the world, and I want to thank all of you for making it a success.

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Roadmapping Frameworks: How to Set Goals for Growth

ProductPlan

Let’s imagine you’re planning a trip across the country. You know where you’re departing from, where you want to get to, and what resources you have available (like the vehicle, budget, traveling gear, etc.), so all that is left to do is to map your way there. There are a couple of ways you can do this: you can plan your trip according to the time you have available (i.e., you need to get from point A to point B in x amount of days), or you trace your route based on the sights you don’t want to

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The Roadmap to a Collaborative Culture: 5 Steps from a Product Exec

ProductBoard

Perhaps his electrical engineering background plays a part, but one thing is clear about Amir Rozenberg: he really likes solving one of the central questions in Product leadership. How do you find new ways to shape an existing product management system — helping teams collaborate even more effectively to solve customers’ problems? With Product experience spanning infrastructure automation to.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Task Analysis 101: What Is It and How To Improve Your UX Using Task Analysis?

Userpilot

Task analysis is a powerful way to timely discover and address friction points in the user experience. It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. Task analysis enables you to design more efficient user experiences and ultimately drive your product growth. In this article, we’ll be covering all the necessary steps to successfully perform a task analysis.

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Administrators can export member and topic lists

Nulab

The more your organization grows, the harder it is to keep track of everyone using your Typetalk services. Team members leave. New ones come in. Some people change teams or roles and need different permissions. You may also have freelance contractors who need limited access to your services. With all this activity happening, you need a simple way to manage members and prevent company accounts from being clogged with ghost users.

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Static vs Dynamic Alert Thresholds for Monitoring

eG Innovations

Every modern monitoring product will have some capabilities to leverage thresholds of some sort to automatically raise alerts when critical metrics pass a value that indicates something of concern may be occurring, such as a performance slowdown, resource constraint, or availability issue. Enterprise grade products and native cloud monitoring (e.g., Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally comb