Sat.Jul 30, 2022 - Fri.Aug 05, 2022

article thumbnail

NFT: the new playground for product designers

Mind the Product

If you have ever considered delving into an NFT project, know that there will be some culture shocks — it might take a while to wrap your head around the basic verbiage. After that, there were three main culture shocks that product design leader, Ziyun Liang learned. [.] Read more » The post NFT: the new playground for product designers appeared first on Mind the Product.

article thumbnail

7 Tips to Keep Your Product Release Timelines On Track

Gocious Blog

Seeing a product hit the market and into customers' hands is the most rewarding part of being a product manager. Knowing that your oversight, keen decision-making, and complex work result in products that improve people's lives makes the heavy workloads and stressful weeks worthwhile.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is digital experience?

TryMyUI

As the name indicates, it’s an interaction between a user or customer and the employee or company by using digital technologies. This interaction can be between B2B and B2C by using digital technologies. It allows companies and organizations to get rid of paper processes and create services that can be run through modern technologies and the internet.

article thumbnail

Building a company to be proud of: Intercom recognized as one of the best places to work

Intercom, Inc.

Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. We’ve never strayed from our vision, and we’ve stuck to our values – that’s allowed us to attract incredibly talented, innovative people with different, invaluable perspectives, to achieve our mission of making internet business personal. “ 92% of our employees said they would

article thumbnail

Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

article thumbnail

Evidence-based product decisions – Itamar Gilad on The Product Experience

Mind the Product

In part one of two of this podcast series, we speak with experienced product expert Itamar Gilad to find out more about evidence-based decisions, ideas, and key product goals. [.] Read more » The post Evidence-based product decisions – Itamar Gilad on The Product Experience appeared first on Mind the Product.

More Trending

article thumbnail

Leading UX Research for Healthcare Apps with Wendy Johansson of Misalud Health

UserInterviews

What can UXers do to improve health inequity? Here’s how to approach UX research in healthcare and building a practical healthcare app.

article thumbnail

Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more

Intercom, Inc.

Increased response rates, efficiency, and personalization: Welcome to July’s edition of Built for you. In July, newly released research from Harvard Business Review Analytic Service, sponsored by Intercom, revealed what we’ve all been thinking – customer engagement is the key to retention and loyalty. At Intercom, we’re obsessed with our customers’ success, and we’re busy building key features to help you take your customer engagement offering to the next level.

article thumbnail

7 habits of highly effective product ops

Mind the Product

Product Ops leads and orchestrates the entire product org to achieve the best possible outcomes. In this post, Becky Flint covers the 7 habits of highly effective Product Ops Managers. [.] Read more » The post 7 habits of highly effective product ops appeared first on Mind the Product.

article thumbnail

How Product-Market Fit Really Works (Part 1)

The Product Coalition

If you are on the journey toward product-market fit, you know it’s not easy. Part of it is because it’s really hard. Every new product has its own fit to find. But it gets easier when you understand what this journey should look like, and how to navigate it all the way through. Here is a quick guide to help you understand what to expect. When I studied coaching, one of the coaches who taught us was a guy named Ronnie.

article thumbnail

Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

article thumbnail

Our Top 3 Takeaways From the 2022 Gartner® Market Guide for Customer Success Management Platforms

Gainsight

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”.

article thumbnail

Let’s talk principles: From technical conservatism to connected, modular systems

Intercom, Inc.

By now, it should come as no surprise that we’re big on product principles. They evolved and were iterated on over years of reflecting and learning from our own successes and failures, of us trying to encode them so that we could create a predictable, repeatable R&D culture. The goal was simple: to help us repeat successes and avoid repeating mistakes.

article thumbnail

Progressive product development: release products that deliver by Split

Mind the Product

In this #mtpcon SF+Americas 2022 Spotlight session, sponsored by Split Tu Nguyen, Practice Director of Data & Experimentation & Danielle Glass, Sr. Manager of Product Success talked about the agile mindset and how it can be applied to effective product management. [.] Read more » The post Progressive product development: release products that deliver by Split appeared first on Mind the Product.

article thumbnail

Mobile Commerce (mCommerce) and Electronic Commerce (eCommerce)

The Product Coalition

Which one should you choose when starting an online business? Retailers, large and small, are constantly figuring out which business model will bring them more success. Today, this game has evolved into the battle between eCommerce and mCommerce?—?two distinct business models constantly vying for the same customers’ attention and dollars. But how exactly do these two terms differ from one another?

article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

395: Creating business and product strategy – with Sean Kim

Product Innovation Educators

How product managers can empower teams to create a winning product strategy. We hear a lot about strategy and that product managers need to create a product strategy. In practice, what does that mean and how does a product strategy help you be more successful? Helping us explore that topic is Sean Kim. He is the President and Chief Product Officer at Kajabi, a web platform that helps creators and entrepreneurs turn their knowledge into income.

article thumbnail

Boris Jabes on the problems you can solve by putting your data into action

Mixpanel

Boris Jabes’ passion for solving problems can be traced back over 30 years. While most 80s kids fell into computers by way of video games, he was having fun crunching together object-oriented scripts in HyperCard. Today, as the co-founder and CEO of software company Census, which offers reverse ETL (extract, transform, load) data functionality as a service to operationalize companies’ analytics , Boris is focused on helping his customers put their data to use to run their businesses better.

article thumbnail

SUNDAY REWIND: If you don’t feel like an imposter you’re doing something wrong by Rik Higham

Mind the Product

In this Sunday Rewind, we look back to when Rik Higham, Staff Product Manager at Deliveroo, led a talk on Imposter Syndrome, and that if you’re not feeling like an imposter in product, then you’re probably doing something wrong… [.] Read more » The post SUNDAY REWIND: If you don’t feel like an imposter you’re doing something wrong by Rik Higham appeared first on Mind the Product.

article thumbnail

How to Develop a Video Streaming App: Features, Cost, and Tech Stack

The Product Coalition

Live content streaming has busted into people’s lives with no turning back, opening up a whole new kind of media. In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform.

article thumbnail

B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

article thumbnail

Unify the Team

The Product Guy

When you work in a massive global organization it can be very challenging to unify the whole team. But, it can be done! Watch and learn more from product management expert, Don Ross.

article thumbnail

Why Now’s the Perfect Time to Retool Your Hiring Process and Get Creative

First Round Review

Whether hiring is slowing down or keeping pace, now's the time to revamp your process, from job description to offer. Peoplism's founders share unexpected tips, from swapping resumes for a screener survey, to sharing interview questions in advance.

103
103
article thumbnail

Data management: collect and organise

Mind the Product

Whether you’re a data product manager or a product manager, data will be at the heart of everything you do. In this two-part series we’ll look at the importance of data and how data can help you to do a better job as a product manager. TL;DR Data is both quantitative and qualitative: don’t just [.] Read more » The post Data management: collect and organise appeared first on Mind the Product.

article thumbnail

Start Without the End in Mind: Product Discovery Lessons Learned

The Product Coalition

Great product strategists fall in love with the user’s problem, not the solution. “Question everything. Learn something. Answer nothing”?—?Euripides It seemed users hated the site or at least weren’t engaging as expected. Unable to come up with a reason, I kept asking myself why. I just launched a killer feature that should have significantly increased user engagement on the site.

article thumbnail

4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

article thumbnail

Podcast Episode 5: Salt, Fat, Acid, UXR?! (w/ Samin Nosrat)

dscout People Nerds

Samin Nosrat, known for her Netflix show and cookbook, shares how her love of food reflects on user experience.

article thumbnail

Messaging Strategies in SaaS: How To Tell the Product Story Through Consistent Messaging Across Different Channels?

Userpilot

Solid messaging strategies are the key to grabbing your audience’s attention and nurturing their interest in your product. But how you can create a really good messaging strategy that will support your product marketing goals? In this article, we’ll be discussing everything you need to know about messaging strategies. You’ll also learn about the most common channels, plus some strategy examples.

article thumbnail

Personal updates: Moving to LA, a new role at a16z, and more!

Andrew Chen

Above: Venice, California. Dear readers, This blog is officially back! I’m excited to restart my writing here, after a long hiatus. It took more than three years to write my book, The Cold Start Problem and all my energy went into that. But as of last December, it’s finally out in the world, and I want to thank all of you for making it a success.

Events 98
article thumbnail

Roadmapping Frameworks: How to Set Goals for Growth

ProductPlan

Let’s imagine you’re planning a trip across the country. You know where you’re departing from, where you want to get to, and what resources you have available (like the vehicle, budget, traveling gear, etc.), so all that is left to do is to map your way there. There are a couple of ways you can do this: you can plan your trip according to the time you have available (i.e., you need to get from point A to point B in x amount of days), or you trace your route based on the sights you don’t want to

article thumbnail

Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

article thumbnail

The Roadmap to a Collaborative Culture: 5 Steps from a Product Exec

ProductBoard

Perhaps his electrical engineering background plays a part, but one thing is clear about Amir Rozenberg: he really likes solving one of the central questions in Product leadership. How do you find new ways to shape an existing product management system — helping teams collaborate even more effectively to solve customers’ problems? With Product experience spanning infrastructure automation to.

Roadmap 97
article thumbnail

6 Cancellation Flow Examples To Help Reduce Customer Churn in SaaS [+How to Build One]

Userpilot

If you’re looking for the best cancellation flow examples for SaaS, you’re in the right place. While it’s normal for some users to unsubscribe for reasons, you shouldn’t just let it happen without doing something about it. And I’m not talking about making canceling their subscription impossible. I’m referring to creating a process that promotes customer retention by providing them with options and incentives designed to keep their subscription.

article thumbnail

Administrators can export member and topic lists

Nulab

The more your organization grows, the harder it is to keep track of everyone using your Typetalk services. Team members leave. New ones come in. Some people change teams or roles and need different permissions. You may also have freelance contractors who need limited access to your services. With all this activity happening, you need a simple way to manage members and prevent company accounts from being clogged with ghost users.