Lead on Purpose

JANUARY 15, 2018

Guest post by Jennifer Birch In business, being a leader doesn’t just fill a job title.

Leadership 377

Leadership 377

The Secret PM Handbook

JANUARY 15, 2018

Successful customers, quality product, but bad sales. When I started as the Director of Product Management at my last company, they had a lot of successful and enthusiastic customers, a product that worked – although a bit long in the tooth – and a good lead pipeline. But they had one big problem. The sales team was missing quota, every quarter!

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Demo Product Research Differentiation Engineering 71

Mind the Product

JANUARY 17, 2018

A good product manager generally has a keen instinct for human behavior. However, the best product managers have learned how to incorporate the science of human behavior in a more rigorous way than just relying on instinct. This post (with a nod from Ben Horowitz’s seminal post) introduces the idea of a behavioral product manager (BPM) – a product manager who integrates the science and methods of behavioral science into product design, and discusses the traits of good BPMs and bad B

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Data Visualization Product Manager Product Management User Testing 133

The Product Guy

JANUARY 16, 2018

In a recent live stream from one of our mentors of The Product Mentor , Zoe Feltham, lead a conversation around “Putting Customers First”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! Check it out… About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions.

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Customer Experience Enterprise Product Manager Product Management 119

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Product Management University

JANUARY 15, 2018

How can you gauge whether your product is hitting the mark? We’re not talking just good. We’re talking great, nailed it, hit it out of the park. Measuring product success ultimately comes down to one thing, and it’s the best barometer for what sales, customer retention, user engagement, wallet share and other success metrics should be. In B2B, the pinnacle of product success is when your products consistently make people (users) measurably better at their jobs in ways that have quantifiable stra

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Telecommunications Customer Experience B2B Differentiation 113

Mind the Product

JANUARY 19, 2018

Every year, the UX design team at Red Badger discusses upcoming trends, and this year we’re taking the opportunity to share our views with Mind The Product readers. 1. Inclusive and Ethical Design Goes Mainstream. Accessibility has long been a consideration for our industry, but 2018 will see a new wave of users who demand truly inclusive and ethical services.

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Data Visualization Artificial Inteligence Analytic Tools Customer Experience 129

The Product Guy

JANUARY 18, 2018

Guest Post by: Roli Bhotika (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Zoe Feltham]. The most important lesson I learned in The Product Mentor program with Jeremy and Zoe was that Product Management has a language. That I spoke that language every day but my grammar needed some work. In more precise terms, my prioritization process factored in the things that it should, I just didn’t know how to translate it to ROI and present it logically.

Differentiation 100

Differentiation Product Research Data Visualization Customer Experience 100

TryMyUI

JANUARY 18, 2018

How did bad design cause Hawaii's missile scare of the past weekend? A picture of the state's emergency alerts interface gives a clue as to how such a grave mistake could occur. The post How bad design caused Hawaii’s false missile scare appeared first on TryMyUI Blog.

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Blog User Experience Customer Experience UX 80

Birst BI

JANUARY 16, 2018

When you hear the words “artificial intelligence,” (AI) what’s the first thing you think of: robots doing backflips , Alexa , medical diagnostic innovations or something else? If you’re a business intelligence (BI) and analytics application user, it’s likely that “data-driven insight to the masses” will soon be top-of-mind. Machine learning will transform BI and analytics.

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Data Visualization Analytic Tools Artificial Inteligence Research Software 70

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Mind the Product

JANUARY 15, 2018

The median product is dying a slow death. If that seems like an overstatement, then the fact of the matter is that if usage rates are declining, a product is probably – not necessarily, but probably – in trouble. The 2017 Mixpanel Product Benchmarks Report showed that Average Daily Active User (ADAU) growth, in which active users are defined as “active” if they perform any action in a product, was actually negative in two of the four categories we measured: SaaS and media & en

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Pragmatic Marketing

JANUARY 18, 2018

By Abdul Rastagar. On January 13, 2018, more than one million residents of the state of Hawaii received an emergency alert on their smart phones, warning them of an inbound ballistic missile. The warning instructed people to “seek shelter immediately” and finished with the ominous sentence, “This is not a drill.” The message, however, had been sent inadvertently by the Hawaii Emergency Management Agency during routine testing.

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User Testing Reporting Tools Inbound Government 70

Clever PM

JANUARY 17, 2018

I’m excited to kick off the new year with a new installment of my ongoing “10 Questions” series, surveying leaders in the Product Management world for their thoughts on the fundamentals of Product Management as well as questions related to their specific areas of expertise. For this January’s article, I reached out to Teresa Torres […].

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Product Research Article Product Manager Product Management 66

UX Studio

JANUARY 16, 2018

Field studies can add a lot of value to product development with first-hand observation and interview data. But it can become especially effective and enlightening if a cross-functional product team takes part in the process. Why? Field research with a cross-functional team includes much more than just better teamwork. How does user research usually proceed?

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User Testing Research Software Product Research Data Visualization 65

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Enterprise

The Accidental Product Manager

JANUARY 15, 2018

Amazon rolled out a product that went away very quickly, who screwed up? Image Credit: Canonicalized. Let’s face it, Amazon is a very big company that has done a lot of things correctly. We all know that we can visit their web site, pick out something that we want and almost magically it’s going to show up at our door in just a few days.

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Banking Product Manager Product Management Government 89

Pragmatic Marketing

JANUARY 16, 2018

We see too many examples of surge pricing done poorly, with companies raising prices during peak times. Finally, there is an example of it done well in a post from The Week. The ONLY difference: they are lowering prices during off-peak hours rather than raising pricing during peak. Notice the tone of the article is complementary. Other companies are watching to see if it works.

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Article 70

Product Innovation Educators

JANUARY 15, 2018

What product managers at Pepsi got wrong but you won’t after listening to this. No one and no organization has a perfect record when it comes to releasing new products into the market. Failures are frequent — around 40% or so depending on the industry — and they happen at small companies, big companies, and experienced companies, including Pepsi.

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User Testing Research Software Customer Experience Product Research 61

The Product Coalition

JANUARY 19, 2018

Go deeper and strengthen your roots Every year is the same: December comes around, we slow down and start making plans for the year ahead. Our so-called New Year’s resolutions. In the beginning, we are full of energy and enthusiasm, but often feel a sense of frustration when we start to realize we are not even close to achieving our (lofty) goals. We like to start new things, but forget to maintain and even go deeper with the ones we already have.

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Product Manager Product Management Management Management 60

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Management

Miro

JANUARY 18, 2018

How Scrum Masters use RealtimeBoard for Daily Standups And how can you run this ceremony during 15 minutes, especially if someone you have a ditributed team. Every day, the Development Team should understand how it intends to work together as a self-organizing group to accomplish the Sprint Goal and create the anticipated Increment by the […].

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Blog Development Agile Management 57

Userzoom

JANUARY 19, 2018

The post Moving the Needle with UX Benchmarking appeared first on UserZoom.

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UX User Testing User Experience Customer Experience 48

Product Innovation Educators

JANUARY 19, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Why a Lean Canvas is not a business plan replacement and what else product managers need. Since discovering the Lean Canvas tool from Ash Maurya, I have frequently used it and taught others to use it as what I call a Minimum Viable Business Case for a product concept.

User Testing 48

User Testing Customer Feedback Product Manager Product Management 48

Johanna Rothman

JANUARY 15, 2018

My most recent article on projectmanagement.com is 3 Questions to Ask Before Estimating an Agile Program. In both Create Your Successful Agile Project and Agile and Lean Program Management , I talk about the reality of estimates in most settings. The question is what kind of an estimate does your project or program need? I’m not opposed to estimation.

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Agile Consulting Article Testing 44

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

Strategy

DISQO

JANUARY 18, 2018

Testing your product ideas in prototype form is a critical part of the product life cycle. While surveys are powerful for learning about user preferences, testing interactive prototypes are needed to generate specific, insightful feedback about how your users understand and interact with your product. Unfortunately, prototype creation can take a very long time, delaying testing and preventing quick iterations to your product.

Product Research 40

Product Research User Testing Data Visualization Feedback Software 40

TSIA

JANUARY 18, 2018

TSIA has the world’s largest vault of board-ready data insight in the technology and services industry. But, with the busy schedule of the average service executive, it’s up to our dedicated Member Success team to ensure that our members are absorbing the most relevant content they need to solve their top business challenges, from research reports, business frameworks, quick tools, and more.

Data Visualization 40

Data Visualization Reporting Tools Research Software User Testing 40

UserInterviews

JANUARY 17, 2018

Join me on my journey to learn UX research by doing UX research. First up: card sorting for taxonomy.

UX 40

UX 40

Dear Strategy

JANUARY 17, 2018

Dear Strategy: “How do you know when to move into the next phase of your strategy?”. Back in Episode 29, which you can find by clicking here , I talked about the many different terminologies that are used in strategy and how you can group those terminologies into 3 basic buckets for the purpose of keeping things simple. Well, to answer today’s question, I am going to go back to at least two of those terms and break them back out again. .

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Strategy Differentiation Presentation Positioning 40

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

DISQO

JANUARY 18, 2018

Testing your product ideas in prototype form is a critical part of the product life cycle. While surveys are powerful for learning about user preferences, testing interactive prototypes are needed to generate specific, insightful feedback about how your users understand and interact with your product. Unfortunately, prototype creation can take a very long time, delaying testing and preventing quick iterations to your product.

Product Research 40

Product Research User Testing Data Visualization Feedback Software 40

TSIA

JANUARY 16, 2018

At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We'd like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently renewed or expanded their membership to include additional research areas TSIA has to offer.

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Research Software Technology 40

UserInterviews

JANUARY 17, 2018

Join me on my journey to learn UX research by doing UX research. First up: card sorting for taxonomy.

UX 40

UX 40