Agile Velocity

FEBRUARY 11, 2020

Velocity. It is one of the most commonly used, abused, and misused metrics in Agile software development. Teams, their managers, and even their stakeholders often focus on “improving velocity” without considering the entire value delivery system. Then they are shocked when they don’t get what they really want, for example, predictability or speed. In this article, we explore healthy ways for your organization to use metrics to gain meaningful insights into the outcomes of your experiments as you

Agile 101

Agile Data Visualization Product Research Feedback Software 101

Intercom, Inc.

FEBRUARY 11, 2020

It happens every day. A company you bought something from months ago sends you an email with three immortal words: “We Miss You”. These messages feel icky because the sentiment is belated and insincere. Deep down we know that the business doesn’t really miss us. The business doesn’t know our sparkling personality or understand our unique contribution to the community – the business just misses our money.

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Customer Experience Onboarding KPIs Differentiation B2B 282

Mind the Product

FEBRUARY 14, 2020

In this keynote from #mtpengage Manchester 2020 , Janna Bastow , co-founder of ProdPad and Mind The Product, discusses how in tech, optimising debt is essential to building the perfect product. Watch the video to see her talk in full. Or read on for an overview of her key points: Uncomfortable topics become less scary when talked about – we need to discuss debt.

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Weak Development Team Customer Experience User Testing Roadmap 192

The Product Coalition

FEBRUARY 12, 2020

Highlights from my ProductX talk “The 24/7 Product Manager” Image by annca from Pixabay Raise your hand if you are not extremely busy. When you say that to a room of product managers, nothing happens. Nobody raises their hand. This profession is one of the busiest out there. And it seems like we are all struggling to find more time to do more work.

Customer Experience 78

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Product Talk

FEBRUARY 12, 2020

Hello, Product Talk readers! It’s time for another installment of Product in Practice. In this series, we highlight the impressive work that forward-thinking product teams are doing. Want to check out the other people and companies we’ve featured? Find our other Product in Practice posts here. Ask 100 product managers how they ended up in their roles and you’re unlikely to hear the same career trajectory repeated twice.

Product Research 194

Product Research Data Visualization User Testing Research Software 194

Johanna Rothman

FEBRUARY 11, 2020

Back when I was a manager, my senior management wanted to separate the “new” work from the “maintenance” work. I suggested that every new line after the first line of code was maintenance. The managers poo-poohed me. My concern: How would the “new” developers learn from their mistakes? I lost that discussion and I managed a team called “continuing engineering,” CE.

Software Review 100

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Roman Pichler

FEBRUARY 11, 2020

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. In the picture above, product A, B, and C are built on the platform and use its assets.

Feedback Software 262

Feedback Software Software Review Technical Review Customer Experience 262

Sachin Rekhi

FEBRUARY 9, 2020

Product managers most often reach out to me for advice when they are in the midst of contemplating their next role. In our discussions, we talk about all the usual things: their ultimate career aspirations; their understanding of their own strengths and weaknesses and the skill gaps they hope to fill; as well as the specifics of each role they are considering, including scope, responsibilities, title & compensation, and manager.

User Testing 218

User Testing Weak Development Team Artificial Inteligence Wireless 218

The Product Coalition

FEBRUARY 9, 2020

Product is hard, sometimes you just need a good laugh ?? #1: The ruthless PM #2: Feature Parity #3: Great idea, let me just write that down… #4: We’ll get around to it one day #5: One does not simply skip discovery #6: Just let me have this one… #7: #darkmode #8: Nice idea, but no! #9: Just book some time in #10: Immovable dates #11: “Responding to change” #12: Decision making 101 #13: But we’re at capacity #14: Goddammit, sales were right!

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Data Visualization

Intercom, Inc.

FEBRUARY 12, 2020

We all talk a good game about the customer being the most important thing in our business. But the truth is, as most companies scale, the customer can feel further and further away. Customer empathy is often one of the first things to suffer as companies grow from startup to scale-up. But keeping close to customer needs is crucial not just for the health of your product, but also for the overall success of your company.

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The Product Guy

FEBRUARY 13, 2020

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. At the end of October, Mr Jeff was announcing a couple of very big hits. Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Mind the Product

FEBRUARY 11, 2020

We all know that empathy is a key ingredient in developing lovable products, so what can product managers do to cultivate it? I had a relatively unusual upbringing, and because of my father’s profession, we moved around every couple of years when I was a child. I attended international schools in Yemen, Thailand and Finland, learning in classrooms with kids from all over the globe.

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User Testing Development Product Research Customer Feedback 167

Imaginary Cloud - Design

FEBRUARY 13, 2020

I’m pretty sure my hands are not too small compared to the average human. I went as far as researching that, in a quest to answer the question “Is it me?”. The average length of an adult male’s hand is 7.6 inches (19,3 cm). For females, the average drops to 6.8 inches (17,2 cm). Let’s say I’m well within those averages. This has brought me some comfort: it’s not my fault that I’ve dropped my phone 26 times until the screen looked like Schwarzenegger when he removed his skin in Terminator.

Research Software 130

Research Software UX User Testing Customer Experience 130

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Intercom, Inc.

FEBRUARY 13, 2020

For many, the very mention of the word “automation” can trigger fears of lost jobs (at best) or an imminent robot takeover (at worst). Thankfully, no such Armageddon is on the horizon. Instead, we’re entering an exciting new moment in marketing where AI tools not only have the ability to free up humans to do the best work of their careers, they are helping companies reach their customers in a highly personal and engaging way.

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The Product Guy

FEBRUARY 9, 2020

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Getting the Most Out of the PM’s on Your Team, with Guest Expert, Jordan Bergtraum, Head of Product @ EquipID and debated Featured Product, iFundWomen… And, also, thank you to our awesome sponsors who make everything possible…

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Events Product Manager Product Management Management 159

Mind the Product

FEBRUARY 12, 2020

A healthy relationship between product management and engineering is critical to building successful products. It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. Except, we live in the real world where life is messy, responsibilities overlap, specifications change, and the way teams interact can introduce friction.

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The Product Coalition

FEBRUARY 8, 2020

There is a lot of great, great literature already published on what makes an awesome product manager. Look up the works from Steven Haines, Martin Eriksson, Teresa Torres, or Ben Horowitz for some of the most insightful advice on what it takes to become the ideal product manager. There’s just one challenge with putting all this advice into practice: It can be really, really hard to find the space and time to be the ideal product manager.

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Product Management Product Manager Management Management 103

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Mixpanel

FEBRUARY 11, 2020

Congratulations! You’ve used a detailed spec and careful interview process to make a really solid hire to your program management team. Now what? In part two of “How to build a world-class product team,” we’ll take a look at how to set up new hires for success. From integrating new product managers into teams and the overall corporate culture at your place of business to supporting their continuing development, here are some ways to grow and develop PM talent.

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User Testing Product Management Product Manager Product Research 114

NextBigWhat

FEBRUARY 11, 2020

I look at everything from product perspective and these 2 images say a lot: (image courtesy: Hindustantimes). What do I see? A perfect execution. Results pretty much remain the same as last time. What happened with AAP in the national elections? A perfect disaster. What really happened? It was a case of premature scaling – […]. The post Time to scale AAP?

Product Manager 110

Product Manager Product Management Management Management 110

Mind the Product

FEBRUARY 13, 2020

It’s said that more than two-thirds of software projects fail to deliver expected results. As a result, the team at Uniregistry decided to take a new approach to product validation in an attempt to avoid the same fate. Here’s how they used smoke tests to explore a new opportunity. Overview. This case study describes a part of a larger product discovery project that I led as a product manager at Uniregistry , a platform that enables easy buying and management of domains and complement

Product Research 156

Product Research User Testing Analytic Tools Research Software 156

The Product Coalition

FEBRUARY 8, 2020

When we have ideas, it’s like a piece of Playdoh. Follow these 5 steps to make the right decisions as a Product Manager. Continue reading on ProductCoalition.com ».

Product Research 101

Product Research Testing Product Management Product Manager 101

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Framework

Amplitude

FEBRUARY 14, 2020

Retention rate is one of the fundamental metrics in product management. We all use it regularly, yet few of us know that there are many different ways to calculate retention rate. When it comes to measuring the performance of mobile games, however, I recommend using N day retention data. Let me start with a story. When I worked at Zeptolab (a popular game development company responsible for Cut the Rope, King of Thieves and CATS) we received an email from a game development studio that wanted us

Analytic Tools 107

Analytic Tools Data Visualization User Testing Weak Development Team 107

Agile Velocity

FEBRUARY 11, 2020

Velocity. It is one of the most commonly used, abused, and misused metrics in Agile software development. Teams, their managers, and even their stakeholders often focus on “improving velocity” without considering the entire value delivery system. Then they are shocked when they don’t get what they really want, for example, predictability or speed. In this article, we explore healthy ways for your organization to use metrics to gain meaningful insights into the outcomes of your experiments as you

Agile 104

Agile Data Visualization Product Research Feedback Software 104

Mind the Product

FEBRUARY 11, 2020

We’ve all had that one manager that we’ll do anything to avoid for the rest of our careers – but have you ever stopped to think if you’re that person for someone else? That’s the question that prompted Claire Lew to start Know Your Team and here she joins us on the podcast to give practical advice on how to be a great manager.

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Product Research Entertainment Consulting Management 147

Nulab

FEBRUARY 10, 2020

Marina Vorontsova is a copywriter at Soshace.com — a hiring platform for web developers — hire a developer or apply for a remote job. No matter how great your product or service is, there will always be a product better than yours. And even if what you’re selling or trying to promote is quite unique, someone with a less original product can still outsell you if they are better at marketing themselves or driving traffic to their site.

Data Visualization 102

Data Visualization Startups Analytic Tools Reporting Tools 102

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

ProductCraft

FEBRUARY 12, 2020

As the VP of product at Caremerge, a clinical and engagement platform for senior living, I have to think about every person who touches our product. Because we’re designing for older adults, we have to infuse all the work we do with a sense of empathy. I need empathy for the senior living residents who. Read more » The post What Every Product Leader Should Know About Collaboration and Teamwork appeared first on ProductCraft by Pendo.

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Research Software Product Research User Testing 99

Userpilot

FEBRUARY 13, 2020

Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. It has a direct impact on how users interact and engage with your company. It affects retention and churn, MRR and CLV. In short, it’s really important. That’s why we’ve put together this guide. We’re going to explain exactly what product experience means, why you need to start caring about it, and steps you can take to provide the best possible experience for your users.

Feedback Software 99

Feedback Software Analytic Tools Research Software Customer Experience 99

Mind the Product

FEBRUARY 8, 2020

This week (6-7 February), MTP Engage Manchester 2020 saw over 500 product people descend upon the iconic Manchester Central to immerse themselves in two days of product learning. On Thursday, things kicked off with a range of deep-dive workshops and leadership discussions, followed by the conference on Friday. Let’s take a look at some of the many things we learned throughout the conference day.

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