Sat.Feb 08, 2020 - Fri.Feb 14, 2020

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Metrics in Agile: How to Effectively Measure Your Transformation Journey

Agile Velocity

Velocity. It is one of the most commonly used, abused, and misused metrics in Agile software development. Teams, their managers, and even their stakeholders often focus on “improving velocity” without considering the entire value delivery system. Then they are shocked when they don’t get what they really want, for example, predictability or speed. In this article, we explore healthy ways for your organization to use metrics to gain meaningful insights into the outcomes of your experiments as you

Agile 101
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Don’t tell me you miss me: 3 better approaches to user retention

Intercom, Inc.

It happens every day. A company you bought something from months ago sends you an email with three immortal words: “We Miss You”. These messages feel icky because the sentiment is belated and insincere. Deep down we know that the business doesn’t really miss us. The business doesn’t know our sparkling personality or understand our unique contribution to the community – the business just misses our money.

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Decisions, Debt, and Other Dilemmas by Janna Bastow

Mind the Product

In this keynote from #mtpengage Manchester 2020 , Janna Bastow , co-founder of ProdPad and Mind The Product, discusses how in tech, optimising debt is essential to building the perfect product. Watch the video to see her talk in full. Or read on for an overview of her key points: Uncomfortable topics become less scary when talked about – we need to discuss debt.

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5 Steps to Breathing Again: A Time Management Method for Busy Product Managers

The Product Coalition

Highlights from my ProductX talk “The 24/7 Product Manager” Image by annca from Pixabay Raise your hand if you are not extremely busy. When you say that to a room of product managers, nothing happens. Nobody raises their hand. This profession is one of the busiest out there. And it seems like we are all struggling to find more time to do more work.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Product in Practice: Tackling Big Hairy Product Challenges with Continuous Discovery

Product Talk

Hello, Product Talk readers! It’s time for another installment of Product in Practice. In this series, we highlight the impressive work that forward-thinking product teams are doing. Want to check out the other people and companies we’ve featured? Find our other Product in Practice posts here. Ask 100 product managers how they ended up in their roles and you’re unlikely to hear the same career trajectory repeated twice.

More Trending

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Effects of Separating “New” Work vs “Maintenance” Work

Johanna Rothman

Back when I was a manager, my senior management wanted to separate the “new” work from the “maintenance” work. I suggested that every new line after the first line of code was maintenance. The managers poo-poohed me. My concern: How would the “new” developers learn from their mistakes? I lost that discussion and I managed a team called “continuing engineering,” CE.

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Leveraging Software Platforms

Roman Pichler

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. In the picture above, product A, B, and C are built on the platform and use its assets.

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Finding Product Culture Fit

Sachin Rekhi

Product managers most often reach out to me for advice when they are in the midst of contemplating their next role. In our discussions, we talk about all the usual things: their ultimate career aspirations; their understanding of their own strengths and weaknesses and the skill gaps they hope to fill; as well as the specifics of each role they are considering, including scope, responsibilities, title & compensation, and manager.

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20 Product Management Memes to brighten your day

The Product Coalition

Product is hard, sometimes you just need a good laugh ?? #1: The ruthless PM #2: Feature Parity #3: Great idea, let me just write that down… #4: We’ll get around to it one day #5: One does not simply skip discovery #6: Just let me have this one… #7: #darkmode #8: Nice idea, but no! #9: Just book some time in #10: Immovable dates #11: “Responding to change” #12: Decision making 101 #13: But we’re at capacity #14: Goddammit, sales were right!

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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How customer support sessions help us stay close to our customers (even as we scale)

Intercom, Inc.

We all talk a good game about the customer being the most important thing in our business. But the truth is, as most companies scale, the customer can feel further and further away. Customer empathy is often one of the first things to suffer as companies grow from startup to scale-up. But keeping close to customer needs is crucial not just for the health of your product, but also for the overall success of your company.

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Scaling a Product Organization

The Product Guy

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. At the end of October, Mr Jeff was announcing a couple of very big hits. Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina.

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Why you Should Invest in Relationships With Your Engineering Team

Mind the Product

A healthy relationship between product management and engineering is critical to building successful products. It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. Except, we live in the real world where life is messy, responsibilities overlap, specifications change, and the way teams interact can introduce friction.

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Large screen phones: a challenge for UX design (and human hands)

Imaginary Cloud - Design

I’m pretty sure my hands are not too small compared to the average human. I went as far as researching that, in a quest to answer the question “Is it me?”. The average length of an adult male’s hand is 7.6 inches (19,3 cm). For females, the average drops to 6.8 inches (17,2 cm). Let’s say I’m well within those averages. This has brought me some comfort: it’s not my fault that I’ve dropped my phone 26 times until the screen looked like Schwarzenegger when he removed his skin in Terminator.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

Intercom, Inc.

For many, the very mention of the word “automation” can trigger fears of lost jobs (at best) or an imminent robot takeover (at worst). Thankfully, no such Armageddon is on the horizon. Instead, we’re entering an exciting new moment in marketing where AI tools not only have the ability to free up humans to do the best work of their careers, they are helping companies reach their customers in a highly personal and engaging way.

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Getting the Most Out of the PM's on Your Team

The Product Guy

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Getting the Most Out of the PM’s on Your Team, with Guest Expert, Jordan Bergtraum, Head of Product @ EquipID and debated Featured Product, iFundWomen… And, also, thank you to our awesome sponsors who make everything possible…

Events 159
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Develop Your Empathy and Create Better Products

Mind the Product

We all know that empathy is a key ingredient in developing lovable products, so what can product managers do to cultivate it? I had a relatively unusual upbringing, and because of my father’s profession, we moved around every couple of years when I was a child. I attended international schools in Yemen, Thailand and Finland, learning in classrooms with kids from all over the globe.

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How To Build A World-Class Product Team: Creating A Culture Of Success For New Product Managers

Mixpanel

Congratulations! You’ve used a detailed spec and careful interview process to make a really solid hire to your program management team. Now what? In part two of “How to build a world-class product team,” we’ll take a look at how to set up new hires for success. From integrating new product managers into teams and the overall corporate culture at your place of business to supporting their continuing development, here are some ways to grow and develop PM talent.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Self Care As A UX Researcher with Vivianne Castillo

UserInterviews

UX research is emotionally taxing work. Here's how to take better care of yourself.

UX 111
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Time to scale AAP? Some notes from product perspective.

NextBigWhat

I look at everything from product perspective and these 2 images say a lot: (image courtesy: Hindustantimes). What do I see? A perfect execution. Results pretty much remain the same as last time. What happened with AAP in the national elections? A perfect disaster. What really happened? It was a case of premature scaling – […]. The post Time to scale AAP?

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The Product People We Want to Be – What We Learned at MTP Engage

Mind the Product

This week (6-7 February), MTP Engage Manchester 2020 saw over 500 product people descend upon the iconic Manchester Central to immerse themselves in two days of product learning. On Thursday, things kicked off with a range of deep-dive workshops and leadership discussions, followed by the conference on Friday. Let’s take a look at some of the many things we learned throughout the conference day.

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Why N Day Retention is the Metric that Matters for Mobile Games

Amplitude

Retention rate is one of the fundamental metrics in product management. We all use it regularly, yet few of us know that there are many different ways to calculate retention rate. When it comes to measuring the performance of mobile games, however, I recommend using N day retention data. Let me start with a story. When I worked at Zeptolab (a popular game development company responsible for Cut the Rope, King of Thieves and CATS) we received an email from a game development studio that wanted us

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Calm Product Manager / Stressed Product Manager

The Product Coalition

There is a lot of great, great literature already published on what makes an awesome product manager. Look up the works from Steven Haines, Martin Eriksson, Teresa Torres, or Ben Horowitz for some of the most insightful advice on what it takes to become the ideal product manager. There’s just one challenge with putting all this advice into practice: It can be really, really hard to find the space and time to be the ideal product manager.

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Metrics in Agile: How to Effectively Measure Your Transformation Journey

Agile Velocity

Velocity. It is one of the most commonly used, abused, and misused metrics in Agile software development. Teams, their managers, and even their stakeholders often focus on “improving velocity” without considering the entire value delivery system. Then they are shocked when they don’t get what they really want, for example, predictability or speed. In this article, we explore healthy ways for your organization to use metrics to gain meaningful insights into the outcomes of your experiments as you

Agile 104
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How Uniregistry Used Smoke Testing in Product Validation: A Case Study

Mind the Product

It’s said that more than two-thirds of software projects fail to deliver expected results. As a result, the team at Uniregistry decided to take a new approach to product validation in an attempt to avoid the same fate. Here’s how they used smoke tests to explore a new opportunity. Overview. This case study describes a part of a larger product discovery project that I led as a product manager at Uniregistry , a platform that enables easy buying and management of domains and complement

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How to drive and increase traffic to your startup website

Nulab

Marina Vorontsova is a copywriter at Soshace.com — a hiring platform for web developers — hire a developer or apply for a remote job. No matter how great your product or service is, there will always be a product better than yours. And even if what you’re selling or trying to promote is quite unique, someone with a less original product can still outsell you if they are better at marketing themselves or driving traffic to their site.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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5 Steps To Test Your Product Ideas

The Product Coalition

When we have ideas, it’s like a piece of Playdoh. Follow these 5 steps to make the right decisions as a Product Manager. Continue reading on ProductCoalition.com ».

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What Every Product Leader Should Know About Collaboration and Teamwork

ProductCraft

As the VP of product at Caremerge, a clinical and engagement platform for senior living, I have to think about every person who touches our product. Because we’re designing for older adults, we have to infuse all the work we do with a sense of empathy. I need empathy for the senior living residents who. Read more » The post What Every Product Leader Should Know About Collaboration and Teamwork appeared first on ProductCraft by Pendo.

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How To Be A Great Manager – Claire Lew on The Product Experience

Mind the Product

We’ve all had that one manager that we’ll do anything to avoid for the rest of our careers – but have you ever stopped to think if you’re that person for someone else? That’s the question that prompted Claire Lew to start Know Your Team and here she joins us on the podcast to give practical advice on how to be a great manager.