Product managers should not build the roadmap. The product team should.
Intercom, Inc.
JUNE 24, 2019
Sat.Jun 22, 2019 - Fri.Jun 28, 2019
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Anchoring Bias and Its Effects on Decision-Making
AB Tasty
JUNE 24, 2019
Understand how to use and apply the Anchoring Bias to your pricing strategies on the web, for higher conversion rates. This article was originally posted on AB Tasty as Anchoring Bias and Its Effects on Decision-Making.
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Why Retail and Shopping Apps Need to Embrace Qualitative Feedback
Alchemer Mobile
JUNE 25, 2019
For some mobile apps, earning high average app store ratings isn’t an issue. In fact, roughly 90 percent of reviews for most retail and shopping apps are four stars or higher. But where many fail is in acquiring and then using qualitative feedback. Although a high average rating can paint a pretty picture, it can also distract you from the richer customer feedback behind each star.
Less Stress, More Success: Accounting Best Practices & Processes for 2025
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
So you want to give a Ted talk?
Intercom, Inc.
JUNE 26, 2019
There’s a lot of content and advice about giving presentations out there. Some of it’s really useful, some of it not at all. Intercom has been holding events for years now, from large scale World Tours to more intimate Building Intercom events, with our founders, leaders and teammates delivering acclaimed talks on everything from building software to scaling your customer support team.
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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How I Redesigned My Work and Life Around a Growth Mindset
Sachin Rekhi
JUNE 27, 2019
One of the mental models that's had a huge impact on my life is the growth mindset. Coined by Carol Dweck in Mindset , the notion is that individuals either see the world through a fixed or a growth mindset. In a fixed mindset, you believe that your qualities are carved in stone. That your abilities, attitudes, and personality are largely defined by your innate capabilities at birth.
3 Musts For Building Data Literacy
Piyanka Jain
JUNE 26, 2019
A few months into his new role as Data Analytics leader, Alan and his team clearly saw the lack of data-driven thinking across the… Continue reading on Towards Data Science ».
Intercom on Product: The most valuable meetings for building product
Intercom, Inc.
JUNE 27, 2019
The process of building product in an R&D organization of any size involves making lots and lots of informed choices between various options. It might sound obvious, but translating product strategy into actual products requires lengthy discussions followed by confident product decisions, and if you don’t put care and thought into what those discussions and decision-making processes look like, you will struggle to consistently ship high-quality product.
How Culture Add Changes the Conversation on Hiring
Mind the Product
JUNE 25, 2019
You might know the term culture fit. You might even use it day-to-day, but hiring for culture fit could be having a hugely detrimental effect on your product organization. You may be limiting your ability to meet customer needs because of an unconscious bias across your organization. It can happen in any team, even in teams with a commitment to diversity.
B2B eCommerce, Self-Service Portals, and PIM Trends for 2024
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Important Firsts in Product Management
The Product Guy
JUNE 25, 2019
Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
The 2019 UX Research Tools Map
UserInterviews
JUNE 26, 2019
Your map to the universe of the best user research tools to find gaps and overlaps in your stack.
Hot button issue: Improving accessibility in Messenger
Intercom, Inc.
JUNE 25, 2019
When building product at Intercom, we move fast so that we can deliver value to our customers and validate our solutions to their problems as early on as possible. As a result of this fast pace, we sometimes need to circle back to polish past work that can be improved and iterated on. One recent example involved an accessibility issue in the “quick reply” buttons in our Messenger – a seemingly small detail in its own right, but one that we were able to revisit and improve to ensure we met the hi
Want to be a More Effective Product Manager? Interview Your Customers
Mind the Product
JUNE 24, 2019
Even the most creative product manager in the world would do well to get direct input from their customers now and again. Interviewing your customers is the best way to keep track of the market. Often, your customers will tell you things you haven’t even thought about. They are also likely to tell you some things you know, but they may frame them in ways you’ve never thought of before.
Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Product in Chaos? Then Focus on these 3 Things
The Product Guy
JUNE 27, 2019
When everything is in chaos because you work at a start up, here are the only three things that matter for you to focus on. This will help you focus and keep moving forward. In a recent live stream from one of our mentors of The Product Mentor , Andrew Hsu, lead a conversation on this topic. We are always looking for more product mentors from all around the world.
Learn How To Avoid Distraction In A World That Is Full Of It
Nir Eyal
JUNE 25, 2019
The post Learn How To Avoid Distraction In A World That Is Full Of It appeared first on Nir and Far.
28 ways to grow supply in a marketplace — by Lenny Rachitsky, ex-Airbnb
Andrew Chen
JUNE 25, 2019
Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. I’ve had folks over to 1455 Market St, the headquarters of Uber, and I’ve reciprocated with visits to the Airbnb offices too. I’ve learned a ton from these conversations, and met awesome people along the way!
From Start-up to Scale-up by Thor Mitchell
Mind the Product
JUNE 27, 2019
In this fun talk at ProductTank London, product management advisor Thor Mitchell discusses the messy reality of how to scale his cheese on toast business, and outlines how product managers can use a three-step process to take the burden of scaling away from company founders. What Does Scaling a Business Even Mean? Different stakeholders will have different opinions, but Thor’s definition encapsulates it simply as: “Exponentially more revenue without exponentially more cost so long as it remains
Prepare Now: 2025s Must-Know Trends For Product And Data Leaders
Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Doing Right by Your Users
The Product Guy
JUNE 23, 2019
There are a ton of great trends to take note of in product management right now. Key may be the renewed focus on users. Watch and learn more from product management expert, Meghan Nesta.
Can Product Managers Save “American Idol”?
The Accidental Product Manager
JUNE 24, 2019
Can American Idol be brought back from the dead? Image Credit: alogou1775. So who among us has not heard about the famous TV show “American Idol”? This is the show where anyone can try out to be on the show and the best singers are then selected to compete in a multi-week competition in which one of them will eventually be crowned the “American Idol” and potentially get a lucrative recording contract.
These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers
First Round Review
JUNE 24, 2019
It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.
The Aha Moment – Abdelrahman Wahba on The Product Experience
Mind the Product
JUNE 25, 2019
Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment” Now based in Berlin as the Head of Product for the Offerista Group, he ran through his process with us.
The 25 Types of Innovation Dominating R&D Today
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
What Do Product Leaders Do?
Mironov Consulting
JUNE 27, 2019
My last post briefly listed some broad responsibilities of product leaders which are distinct from the direct work of managing individual products. That’s a big thought, expanded below, which also gives me a jumping-off point for follow-on posts. Defining my label carefully, a “product leader” is someone who manages a team of product managers. That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer.
These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers
First Round Review
JUNE 25, 2019
It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.
Sink or Swim: What can we Learn from the Vasa?
Mind the Product
JUNE 28, 2019
One of the advantages of having customers to visit everywhere is that you get to see a lot of places. Recently I was lucky enough to get stuck in Stockholm after a meeting, and got the chance to visit the excellent Vasa museum. So what? What does the well preserved wreck of a 16th century Swedish warship – the world’s most high-tech warship when it set sail – have to teach us about organisation and modern business?
Launching LLM-Based Products: From Concept to Cash in 90 Days
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Designing Apps For Seniors: 5 Traits Worth Considering
UX Studio
JUNE 25, 2019
Have you ever observed elderly people using their phones? Have you ever thought of designing apps for seniors? I’ve collected five of the dozens of interesting traits for the elderly I’ve come across during my projects as a UX researcher. Here they go. “The 20-30–year-old, tech-savvy people who live in large cities and tend to download new and exciting apps make up our audience base.
Co-Located vs. Remote/Distributed Teams: What Works and Why
The Product Coalition
JUNE 25, 2019
In February 2013, Marissa Mayer, the new CEO of Yahoo, decided to put an end to remote work at the company. In the memo, the company stated “to become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side. That is why it is critical that we are all present in our offices.” All Yahoo employees were expected to give up any remote working arrangements and get back into the office.
6 Tips To Create The Perfect User Onboarding Checklist
Userpilot
JUNE 25, 2019
When it comes to improving product adoption, one of the most effective tools at your disposal is the user onboarding checklist. A great checklist guides your users through various tasks. It helps them identify key features of your product, and it means they start getting value from it right away. Building a checklist is easy. Tools like Userpilot can help you implement one into your product in no time at all.
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