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Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. Executives have been watching the success of product led scale ups and are kicking off transformation projects to rapidly establish or scale their product management capability.
How product managers can better understand consumer decisions. Today we are revisiting one of the best tools for product managers, Jobs-to-be-Done (JTBD). Our guest has been applying JTBD to help SaaS companies sell better, retain more, and avoid 6-figure go-to-market mistakes. His name is Aggelos Mouzakitis, and his company is called Growth Sandwich.
“Crossing the Chasm” author on how user-experience design has driven product management from product-focused development to fostering customer engagement. There was a time not so long ago that Silicon Valley tech companies were developing systems management computer products – financial, transaction, and customer relationship management systems, for instance, and the products “would get adopted and bought,” says famed author and tech startup guru Geoffrey Moore, who wrote the best-selling book,
Being part of a product team that is engaged and solving problems can be the greatest motivator for a product manager — the product doesn’t have to be “cool” Watch and learn more from product management expert, Benny Reich.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
You can find numerous articles out there that will rattle off a list of “essential e-commerce metrics” however the problem with these are… Continue reading on Product Coalition ».
Another year draws to a close, and there won’t be many people sorry to leave this one behind us. From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. It has often felt like a year we’d rather forget, even if it turns out to be a year we’ll long remember. And yet, here at Intercom, we have been determined to make the most of these difficult times.
Another year draws to a close, and there won’t be many people sorry to leave this one behind us. From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. It has often felt like a year we’d rather forget, even if it turns out to be a year we’ll long remember. And yet, here at Intercom, we have been determined to make the most of these difficult times.
In this #mtpcon London+EMEA keynote, Leyla Acaroglu, the Founder of Disrupt Design and the UnSchool, and UNEP Champion of the Earth describes how we can better understand the world’s greatest challenges by employing Systems Thinking to analyse complex relationships and design solutions that prioritise sustainable and ethical goals. Watch the talk in full or read on [.
How product managers can identify the right customer problems to solve. Perhaps Albert Einstein summed up successful product management best when he said, “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions.”. Product management, at its heart, is about managing a process that develops solutions to problems.
I sometimes find product management teams composed entirely of first-timers, where not a single person has any previous experience as a product manager. This presents a fundamental challenge: how do we train or skill up a whole product team from scratch?
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
In this weeks’ Sunday Rewind, we look back to when product leader, Becky Yelland, provided some advice on transitioning into product strategy [.] Read more » The post SUNDAY REWIND: Moving from product management into product strategy appeared first on Mind the Product.
There’s no formula for dealing with hard things. Hard things are hard because no one’s figured them out yet. Don’t get stuck on a single approach. Find smart people and collect the best ideas… Test them out. 22 startup principles to scale your company in 2022: 1) The obstacle is the way Every hard problem you solve is a moat that others will shrink from.
We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
The term "customer development" is attracting not only startups that create digital products but also offline businesses owners. In this post, we explain why it is so important, and share several ways to collect it. [.] Read more » The post The most effective channels to gain customer feedback: Part 1 of 2 appeared first on Mind the Product.
“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. UX does matter. If you still doubt it, assess this. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.
As Product School says in their survey article trying to define what Product Ops is: “Product Ops operates differently at every company.” Which might be true, but isn’t very helpful. From my own interactions with companies implementing or exploring Product Ops, I have found no fewer than six distinct definitions. So the first and most. View Article.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Ashley Smith has a long career in helping early-stage startups scale into successful organisations. In this rebroadcasted episode, Ashley talks to our hosts about product-led growth, and how everyone can and should do it. Listen to more episodes… Featured Links: Follow Ashley on LinkedIn and Twitter | OpenView Partners Product-Led Growth Index Episode transcript Lily Smith: 0:00 Hey, Randy, it’s holiday season [.
It’s that time of year when kids have a long break from school and parents and guardians likely have some time off work. What will we do with all that free time? The post Here’s How to Ensure Your Kids Don’t Spend the Entire Break Staring at Screens appeared first on Nir and Far.
The first product manager in a startup is a critical role with immense impact on the startup’s success?—?both in the short and long term. However, understanding what you really need and then finding the right person is quite a challenge. Here are the things that you must keep in mind before?—?and during?—?the search process. Photo by Tolga Ulkan on Unsplash When I joined Twiggle as their first VP Product I was the thirteenth employee.
You know the saying, ‘all hands on deck?’ Well, that’s the gist of an All Hands meeting. It’s an event where everyone in your organization gets together to catch up on what they’re working on and plan for the future. Often, you see a few worried faces when an all hands meeting is called. That’s because many companies only call everyone together when something big (aka ‘bad’) happens.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Maahir Shah has been working as a Product Manager for eight years. Here’s how he got his job as a Product Manager at Facebook. [.] Read more » The post How I got my job in product – Maahir Shah appeared first on Mind the Product.
It’s the holiday season, that magical time of the year when software product managers begin loading up their sleigh with plans for the new year. But with so many competing priorities and never enough time, resources or budget, it’s no wonder most product roadmaps take a few unexpected twists and turns when dashing through the. The post A SaaS Product Managers Holiday Wishlist appeared first on Qrvey.
Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use. You need to make sure you understand things like what you’re testing, how your tests need to fit your team’s workflow and your release plan.
Artificial intelligence is one of the most important technologies that will shape our future. One area where this technology has already had a significant impact on UX, is voice recognition software. This article will discuss how artificial intelligence impacts UX, and why you should pay attention to it if you are designing for an intelligent machine.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
In this ProductTak talk, Product Director Jason Knight provides some insight into enterprise product management for B2B companies, specifically startups and scale-ups selling products to large companies. [.] Read more » The post Enterprise B2B product management by Jason Knight appeared first on Mind the Product.
Episode Information. About Jeanet Wade: Jeanet is a Expert EOS® Implementer and the founder of Business Alchemist. Her coaching framework allows leadership teams to simplify complex problems and drive bottom-line results. Even before she began working in earnest, she was devouring self-actualization materials. “Anything from Tony Robbins to clinical scholarship in the field,” she remembers.
How many of you came across Airbnb case studies during an interview? It is quite common for a PM interview, but the type of answers expected from the panel varies with the role and position offered. The answer presented by an entry-level or an experienced PM, or by a Group product manager (GPM) lies majorly between two parameters - execution & strategy.
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