Sat.Apr 20, 2024 - Fri.Apr 26, 2024

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How to Move from Story Points and Magical Thinking to Cycle Time for Decisions

Johanna Rothman

Are you trying to use story points for estimation? If so, you might have encountered these problems: Story points reflect the ideal thinking of the team, not the actual experience of the team. Your managers don't want story points—they want durations and dates. In the absence of sufficient information, everyone makes up fiction (human stories) about what they want to happen.

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7 lessons from trialling Basecamp’s ‘Shape Up’ methodology

Mind the Product

7 lessons learnt from trialling the Shape Up product development methodology Read more » The post 7 lessons from trialling Basecamp’s ‘Shape Up’ methodology appeared first on Mind the Product.

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Referent Power: The Ultimate Form of Influence

Nir Eyal

Forget prestige and corner offices, forget gentle parenting—the real power of effective leaders and parents is their behavior. It’s no secret that our behavior influences those around us. It gives us the power to make a difference—to influence the behavior of others and shape environments. The post Referent Power: The Ultimate Form of Influence appeared first on Nir and Far.

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Balancing Discovery and Rapid Iteration: A Real-World Example

airfocus

Eva shares her own experience trying to balance between discovery and rapid iteration, with practical insights on leveraging iterative processes to refine product features and data privacy, while avoiding pitfalls in complex products.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Are you ready for UX in 2024?

UX Planet

Debunk some myths floating around and provide a clear picture of what UX design in 2024 is truly about Continue reading on UX Planet »

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Riding into the Future with Waymo’s Self-Driving Taxis

freshtrax

The future of transportation is here! On August 10, 2023, California approved an all-day pay-as-you-go self-driving taxi service that has the city of San Francisco buzzing with excitement. This new cab service will be completely driverless! What’s the appeal of this service and the evolution of self-driving technology? Let’s take a closer look at this new technology and its user experience.

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It Comes With the Territory: Ways a Product Manager Can Manage Their Stress

The Product Coalition

Product management is one of those rare disciplines that entails huge fulfillment, but not without the stress and pressure that comes with… Continue reading on Product Coalition »

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What is User Satisfaction? Definition, Metrics and Best Practices

TryMyUI

What is User Satisfaction? User satisfaction is defined as a measure of how content or. The post What is User Satisfaction? Definition, Metrics and Best Practices appeared first on Trymata.

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The Single Source of Truth: About Lean Portfolio Management

The Product Coalition

These are elements to empower people and enable flow across a system.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Rerun: Your first 90 days in product – Leah Tharin on The Product Experience

Mind the Product

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days Read more » The post Rerun: Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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How to build deeper, more robust relationships | Carole Robin (Stanford GSB professor, “Touchy Feely”)

Lenny Rachitsky

Brought to you by: • Eppo —Run reliable, impactful experiments • CommandBar —AI-powered user assistance for modern products and impatient users • The a16z Podcast —Featuring conversations with the founders and technologists shaping our future — Carole Robin spent over 20 years teaching the Stanford Graduate School of Business course Interpersonal Dynamics, affectionately known as “Touchy Feely.” After leaving Stanford, she founded a nonprofit

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Product Management for Higher Education

ProductPlan

The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. However, universities and colleges are the perfect places to employ product management principles. Consider it more deeply: educational institutions provide many products and services.

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Best Practices for Manufacturers for Agile Product Development

Gocious Blog

Agile product development may have originated in the software world, accelerating the speed at which digital products are developed, tested, launched, and improved, but this doesn't mean that Agile only works for software products. Many manufacturers have adopted agile methods or a hybrid approach for developing complex cyber-physical goods, with Tesla leading the way as an innovative and pioneering company.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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SUNDAY REWIND: Creative Leadership by John Maeda

Mind the Product

Sunday Rewind this week is a 2019 talk from #mtpcon Singapore, in which John Maeda argues that the increasing complexity and speed of technology can only be handled by bringing balance to our work – and that product people are best placed to lead the way. Read more » The post SUNDAY REWIND: Creative Leadership by John Maeda appeared first on Mind the Product.

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How Le Monde Shifted to Digital and Embarked on a Data-Driven Journey

Amplitude

Discover actionable insights from media company Le Monde's data-driven journey. Explore strategies for elevating your digital product or experience.

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ProductPlan Platform Recap: Q1 2024

ProductPlan

Let’s jump in and check out the latest and greatest updates from the past few months, brought to you by ProductPlan’s product team! At the heart of these updates is our unwavering commitment to elevating your experience with ProductPlan. We’re diligently prioritizing key areas to deliver the most impactful improvements for our users. Launch Management Enhancements With our most recent release, you can easily attach and access any deliverables associated with tasks via a URL link.

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Horror Stories From The Product Management Trenches

The Product Coalition

Two terrible tales to tuck yourself into bed on a dark and stormy night.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Building products with trust and safety in the age of AI

Mind the Product

Anuja More, a Product lead at Meta, draws from her experience developing conversational experiences on WhatsApp, sharing insights on how product managers can build a secure environment for their user community. Read more » The post Building products with trust and safety in the age of AI appeared first on Mind the Product.

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How to Reduce Support Ticket Volume for SaaS [+ 15 Strategies]

Userpilot

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !

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Product-Led Sales is Product Management

Ronke PM

Our customers are like us. We have to understand that they want bonuses, pay raises, and promotions just as we do. As product managers, it’s our mission to position them as heroes within their organizations by providing products, solutions, and services that solve their unique problems effectively. We’ve entered the age of the customer, where traditional sales strategies have become obsolete.

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60 Seconds of Johanna’s Writing WIP for April 26, 2024

Johanna Rothman

My 60 seconds of writing this week is from the writing book. Enjoy! The podcast: The Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s Writing WIP for April 26, 2024, where I read an excerpt of just a minute of some writing in progress. This excerpt is from the speaking book. How Early Should You End Your Presentation? I aim to finish the formal part of my presentation ten to fifteen minutes before the scheduled end.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The five dysfunctions of a product manager

Mind the Product

Discover strategies to navigate common pitfalls within the domain of digital product management. Read more » The post The five dysfunctions of a product manager appeared first on Mind the Product.

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SaaS Customer Onboarding Dashboard: Definition & Examples

Userpilot

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. TL;DR A customer onboarding dashboard is an analytical tool designed to monitor and report different onboarding metrics.

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UX Design Challenge: Then and Now

UX Planet

Five ways to instantly upgrade your designs The upgraded design The original design (Exhibit A) I recently stumbled across my attempt at this UX design challenge I completed nearly three years ago for a job application. The assignment was fairly straightforward: create an admin view to track employee points in a health challenge, with various employee data.

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Streamline Development by Minimizing Software Test Environments

Split

Managing numerous testing environments poses a significant hurdle in the complex sphere of software development. Each environment, while important, requires effort, precision, and resources to maintain effectively. Test environments are where code becomes a reality. They are the birthplace of features and the hunting ground for bugs. These environments provide a controlled space for testing and refinement before a product is released to end users.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Introvert's Secret Weapon for Commanding a Room (And Turning Conflict into Growth)

People-First Product Leadership

As a product person, we’re constantly finding ourselves in situations where we have to engage the room (virtual, in person), speak under pressure and have difficult conversations. All of these situations are tricky, especially for those of us who are introverts and not naturally the loudest person in the room. It always makes me smile when I recall organizing team events and finding myself standing on a chair or table and calling everyone back from a break.

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13 Best Customer Tracking Software Options for Your Product

Userpilot

You’re looking to track your customer data and build your sales and marketing efforts around it. Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry.

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We’re making it simpler and faster than ever to get started with Mixpanel

Mixpanel

It only takes 20 minutes to get started with Mixpanel. We think that’s important because onboarding a new analytics tool has traditionally been time-consuming, overwhelming, and confusing. We know you don’t really have the time for that, so you won’t find a more “instant” and user-friendly analytics solution than Mixpanel.