Sat.Oct 22, 2022 - Fri.Oct 28, 2022

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Where Do PMs Gather Their Product Ideas?

ProductPlan

We all know the clichés. The lab worker with a lightbulb over their head as their eyes widen behind safety goggles. The brilliant entrepreneur sketching out their breakthrough inspiration on a whiteboard in front of a rapt audience. The weary musician jotting down notes and chords that came to them in a dream or the product manager dreaming of new product ideas.

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How to Avoid Disappointing Your Customers When Launching a New Product

Centercode

If you’re building a product that makes an element of everyday life “smart”, you’re probably also helping to create a whole new market that has no set industry standards or expectations.

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How Does Iterative Testing Help Build Better Products [+Test Examples]

Userpilot

What is iterative testing? What are its benefits? How can it help product managers build products that drive value for their customers? If you’re looking for answers to these questions, you're in the right place, as that's exactly what we're exploring in the article! Ready to jump in? Let's get to it! TL;DR. Iterative testing involves running repeated experiments on your product features to evaluate their effectiveness and identify improvement opportunities.

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What is your stickiness metric really saying?

Mixpanel

Stickiness is an extremely popular engagement metric. It’s used by product managers to make roadmap decisions, and it’s cherished by investors for its help in determining investment worthiness. It’s also one of the most misleading metrics there is if you don’t know exactly how it works. In this article, we’ll dive into concrete examples of how stickiness is calculated and compare the results so you can go beyond “good vs bad” numbers and make decisions that are truly meaningful for your pr

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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How to Prioritize Features to Make Better Product Decisions

ProductPlan

All product leaders want their products to do well in the market. In addition, they want to provide a real-world solution to a customer’s problem. Yet, how do they effectively prioritize the right features when stakeholders demand different things from your product team? As a product professional, you must silence the outside noise and focus on what matters most—your customer.

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3 Reasons Why Subscription Businesses Fail

Nir Eyal

Subscriptions are hot (and not). Companies and investors love subscription business models since they generate recurring revenue that translates to predictable cash flow. The more money a company is likely to make in perpetuity, the higher its share price. The post 3 Reasons Why Subscription Businesses Fail appeared first on Nir and Far.

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How Dogfooding Helps Build a Strong Remote Culture

Centercode

As many teams are now working remotely, it’s challenging to maintain the same level of engagement and productivity that once existed. Remote teams can achieve a thriving remote culture, but it’s going to take some effort to ensure everyone feels aligned and included.

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Ace Hardware Product Managers Go Digital

The Accidental Product Manager

Ace Hardware product managers want to move into the 21st Century Image Credit: Roadsidepictures. Let’s face it, being a product manager for a hardware store does not seem like it would really be a cutting edge job. Hardware stores have been around for a long time and we all know what they do: sell a lot of different things that we can use around the house.

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Why product management in the enterprise is different

Mind the Product

In this guest post, Hazel Raoult delves into the key differences for product managers working in enterprise businesses. [.] Read more » The post Why product management in the enterprise is different appeared first on Mind the Product.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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How to Build a UX Research Team from Scratch

UserInterviews

Just hired as a UX research leader? Here's a checklist and tips for what to do in your first 90 days to build and manage an effective user research team.

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Get Your First Role in Product Management: A Step by Step Guide

The Product Coalition

Credit: Berghain Club, by Marc Zeman Your name’s not on the list, you’re not coming in Getting the first role in product management is like getting into a select club. Diplomas don’t matter, only prior experience. So how can you possibly become a regular? ?? If you want to land your first role as a product managers use this method. This method works for both new people in the job market, and if you want to switch your career and move into product. 1.

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Collect’s founder Alex Delivet on automating data collection

Intercom, Inc.

?. Manual document collection is not exactly what you would call a seamless process. Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand.

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Placing product bets on your roadmap by Indicative

Mind the Product

In this digital breakout session sponsored by Indicative at #mtpcon London 2022, Esmeralda Martinez, Head of Product at Indicative by mParticle discussed placing bets and taking smart calculated risks on your product roadmap. [.] Read more » The post Placing product bets on your roadmap by Indicative appeared first on Mind the Product.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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13 Best Survey Tools for UX Research

UserInterviews

The roundup of 13 best survey tools to help you create UXR surveys that don’t suck. Includes user reviews and tool pricing.

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Total Cost of Ownership (TCO): What Organizations Need To Know

The Product Coalition

When migrating to the cloud, determining the total cost of ownership (TCO) is an essential first step as it can help quantify the actual advantages over an on-premise setup. Understand cloud TCO to justify your cloud deployment. Over 60% of organizations today use the cloud, and many more are looking to embrace it in the near future. One of the critical aspects that enterprises take into account when migrating is the cost factor.

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The evolving philosophy behind ticketing systems at Intercom

Intercom, Inc.

At Intercom, we believe customer service is changing fundamentally, and we’re building a product that fits the landscape of modern support. This means reimagining the way things have always been done, and reshaping familiar support tools to suit a world where every business is an online business. That’s exactly what we aimed to do with our new tickets product – taking a new perspective on the long-established ticketing system.

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A guide to machine learning Part 1: What’s important

Mind the Product

Whether it’s in taxi and food-ordering apps, Spotify and Netflix recommendations, spam email filters, chatbots and virtual assistants, machine learning is all around us. In the first of a two-part series, we speak to some senior product people who live and breathe machine learning to find out what you need to know and where you should start. Here goes. [.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Impact Mapping: Does it Make a Difference in Building Better Products?

Userpilot

What’s impact mapping? When do you need it and how does it help product managers build better products? If you’re after the answers to these questions, we’ve got you covered! Ready to dive in? Let’s get to it! TL;DR. Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery.

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Scrum and Kanban: The Infinity War

The Product Coalition

This war drags on, the factions continue to let blood and form new strange alliances (Scrumban?), but which is better? Continue reading on Product Coalition ».

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How To Guarantee Product Operations Effectiveness

Dragonboat

Congratulations on building your product operations team! Great product operations can become the backbone of a successful product company. However, in order to drive outcomes as much as possible, they need to be done properly from day one. This post is a short and practical outline based on Dragonboat CEO & Founder Becky Flint’s session […].

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October’s top product management content

Mind the Product

From OKRs and rethinking the traditional funnel model through to a guide to customer-led product strategy, here’s a quick run through the top content published by Mind the Product in October. [.] Read more » The post October’s top product management content appeared first on Mind the Product.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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What Is an NPS Program and How To Build One Code-Free?

Userpilot

Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? Net Promoter Score (NPS) is one of the most widely used metrics to measure customer experience. NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately.

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How PRM Software Can Solve The Most Common Communication Mistakes

Gocious Blog

Product managers face many challenges in their daily responsibilities. These responsibilities include coordinating with managing the people involved in the production process, from design to manufacturing to distribution.

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Navigating gender, religion, and politics in UX research – with Zoë Glas

UserInterviews

“Inclusion is more important than diversity.” Diversity is the first step to change, but inclusion and belonging are the true catalysts.

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SUNDAY REWIND: How to gain alignment from your product roadmap

Mind the Product

A big part of finding success in your product roadmap is gaining alignment between your product team and stakeholders. In this Sunday Rewind, we cast our minds back to when C. Todd Lombardo taught us a lesson on how to do just that. [.] Read more » The post SUNDAY REWIND: How to gain alignment from your product roadmap appeared first on Mind the Product.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Strategic Product Management: The Role of a Strategic Product Manager

Userpilot

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in? I am! TL;DR. Product strategy defines who we are building for, what to build, and how to build it.

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Batting above your average: Optimizing your sales strategy for SaaS

Intercom, Inc.

Earlier this week, the Intercom team visited SaaStock Dublin for three days of incredible talks and informative workshops with the most exciting new SaaS companies in the industry. . On October 19th, the final day of the event, I appeared on the Growth stage for a fantastic conversation with Mark Organ, Categorynauts CEO, and Founder and CEO of Influitive and Eloqua, discussing how companies can build winning sales strategies as they continue to evolve.

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Acknowledge Everyone’s Emotions for a Congruent Layoff Conversation, Part 3

Johanna Rothman

Any time we mess with people's money, status, or ability to work, we create emotions—for ourselves and the other person. As managers, when we offer a job or a promotion, those emotions tend to be happy. But layoffs? Those emotions are rarely happy—for anyone. If we try to bury those feelings, we might appear as if we don't care. If we think of ourselves, we become drama kings and queens.