Sat.Oct 15, 2022 - Fri.Oct 21, 2022

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The good, bad, and ugly of OKRs by Jenny Herald

Mind the Product

In this ProductTank Heidelberg, Jenny Herald, VP of Product Evangelism at Gtmhub shares her experiences with working with OKRs and explains the groundwork required to get started with these metrics. [.] Read more » The post The good, bad, and ugly of OKRs by Jenny Herald appeared first on Mind the Product.

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4 ways product leaders can embrace uncertainty to uncover opportunity

ProductBoard

While you can never completely cut the risks of uncertainty out of life, you can prepare for them and embrace the opportunity they provide. That was the premise of our 2022 Product Excellence Summit (now available on demand) and we wanted to be sure to share the best strategies for doing so with you, whether you were able to attend in-person, virtually, or only in spirit.

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How To Avoid the Product Manager Burnout Trap

The Product Coalition

Product Managers uniformly seem to be burning out. I believe there’s another way. Continue reading on Product Coalition ».

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Product Management Antipatterns: Memes That Made My Day

The Product Coalition

Start or end your product work day with these memes! Continue reading on Product Coalition ».

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Tacos and Tide Pods: Big plans, a product relaunch, and healthy organizational tension

UserInterviews

Every taco should be enjoyed but tide pods are hard to ignore. Roberta is back to discuss the good (and not-so-good) aspects of UX research.

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[Infographic] 3 steps that put product roadmaps in overdrive

ProductBoard

Roadmaps can be full of unintended pitfalls, like overly ambitious timelines or too many unnecessary features that don’t actually solve the needs of your customers. How do you stay the course to build features your customers actually want, instead of getting pulled down another dusty side road someone in the C-Suite swears is a shortcut? We put together insights from several product management.

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Product in Practice: Opportunity Mapping Led to a 20% Lift in LTV at Grailed

Product Talk

What do your customers care about? This seems like a simple enough question, but many product teams struggle to answer it honestly. Often the first instinct is to frame an answer in terms of what your business cares about. But remember: Your customers don’t care about your business outcomes. They care about having their own problems solved or having an enjoyable experience when they use your product.

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Opportunities in UX Design: Four Technologies That Enhance Customer Experiences

The Product Coalition

At the dawn of the computer age, PCs did not have a graphical user interface. Only employees of scientific institutions could work with them. With the help of special commands, they accessed an operating system through a console. In the 1970s, Xerox PARC managed to make technology clear for people by developing a GUI. The era of personal computers began.

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Reducing customer churn – Andrew Michael on The Product Experience

Mind the Product

This week on the podcast experience, we're talking all about churn. How do you reduce customer churn. What are the biggest obstacles? What are the biggest challenges? And are there any misconceptions behind the perfect churn strategy? Churn expert, Andrew Michael, CEO of Avrio, was able to answer all of our questions with ease and more. [.] Read more » The post Reducing customer churn – Andrew Michael on The Product Experience appeared first on Mind the Product.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.

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Two Development Team Configurations I Lobby Against

Mironov Consulting

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So behind closed doors and where it won’t create political/organizational issues, I lobby my engineering counterparts away from: Dedicated bug-fixing teams (usually proposed by Engineering)

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Investment Due-diligence Checklist for Product Managers

The Product Coalition

Gone are the times when the sketch on a napkin from your lunch was enough to secure your company Series A funding. In the current economy… Continue reading on Product Coalition ».

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Is your innovation project on track? by Tendayi Viki

Mind the Product

In the opening keynote session at #mtpcon London 2022, corporate innovation expert and award-winning author Tendayi Viki discusses the importance of placing product people at the heart of business model design, in order to innovate and achieve aligned outcomes. [.] Read more » The post Is your innovation project on track? by Tendayi Viki appeared first on Mind the Product.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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The 2022 Research Incentives Report

UserInterviews

What to pay research participants, according to data from nearly 20,000 moderated and unmoderated research projects.

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Statistics: What are Type 1 and Type 2 Errors?

AB Tasty

Even though hypothesis tests are meant to be reliable, there are two types of errors that can occur. These errors are known as type 1 and type 2 errors. Learn more.

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Analyzing and Communicating Business Risks When Deploying a Predictive Model

The Product Coalition

The article here focusses on business criterion to use to better evaluate if a predictive model is ready for production and the associated risk when the predictions are wrong. A simple / practical framework is used to do this evaluation with three examples. Optimized for better outcomes Today, businesses regularly use predictive analytics to optimize their business and achieve better business outcomes.

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SUNDAY REWIND: Just Say No – Hard Decisions in Product Management

Mind the Product

In this 2015 post, Jason Burke, then VP of Product at a Boston-based start-up called clypd, offers some advice on how product managers can prioritise when they’re faced with endless lists of work to be done. You can’t do it all, says Jason, and there’s the problem. Included on the lists are features that someone [.] Read more » The post SUNDAY REWIND: Just Say No – Hard Decisions in Product Management appeared first on Mind the Product.

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How To Select the Right Software for Innovation Management

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

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A Product Regret

The Product Guy

It is never too soon to start your career in product management. Watch and learn more from product management expert, Mihaela Draghici.

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406: Why you should join a professional organization as a product manager – with Susan Penta

Product Innovation Educators

What product managers need to know about the Product Development and Management Association. The Product Development and Management Association (PDMA) has been curating the body of knowledge for product managers, leaders, and innovators and helping them improve since 1976—the longest-running product management professional group. Most of us haven’t known about product management for more than 10 or 20 years, yet PDMA has been improving the discipline of product management for nearly five d

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How To Lead Productive Workshops: Thirteen Tips for Product Leaders

The Product Coalition

Do: Sprinkle adrenaline kicks throughout Continue reading on Product Coalition ».

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How I got my job in product – Sankalpa Sarkar, Product Lead, Walmart

Mind the Product

Sankalpa Sarkar is a Product Lead at Walmart — he has spent over 8 years in the product management profession. Here’s how he got his job in product. [.] Read more » The post How I got my job in product – Sankalpa Sarkar, Product Lead, Walmart appeared first on Mind the Product.

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How To Set Up Innovation So That It Aligns With And Enables Corporate Strategy

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

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How to Approach the Layoff Conversation with Respect and Congruence, Part 2

Johanna Rothman

Do you know what to say when it's time to lay people off? The first time I had to lay someone off, I had no idea what to say. However, if you have a reasonable context, you (or HR and you) can create a script you can use to make a layoff a respectful and relatively kind experience. With a congruent conversation, you might even be able to maintain a healthy collegial relationship with the person you have to lay off.

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Conversations with Chief Innovators: Revolution Cooking

Modus Create

Welcome to Conversations with Chief Innovators, in which our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the second episode, we bring you Tom Klaff, CEO of Revolution Cooking. Watch the full episode here. $70 billion. That’s the market value of a 10,000-year-old industry — small kitchen appliances.

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I’m Not Just the Product Manager, I’m Also the Secretary

The Product Coalition

The power of scheduling, email introductions and meeting notes Generated by author via Stable Diffusion AI using NightCafe website Product Managers like myself can have big egos. Prioritizing others’ work, crafting a roadmap, ‘managing customers’, ‘leading by influence’, and storytelling- all this can get to their heads, and make them think they’re important.

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AI tools to assist your design and development workflow

Michael J. Fordham

Speed up your design and development workflow with AI tools which are already available Continue reading on UX Collective ».

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Roadmapping Isn’t Just for Product Managers Anymore

ProductPlan

As your IT Department changes, the nature of your department’s role may transition to a strategic partner. You will find several product management techniques useful during this transformation, such as roadmapping. Once considered the domain of product managers, roadmaps are useful in various contexts. You can use a roadmap to effectively communicate and collaborate with your business partners at the beginning and throughout an IT initiative.

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Customer Feedback Collection Methods and Best Practices for SaaS

Userpilot

Customer feedback collection is the lifeblood of any successful SaaS company. Understanding how users feel about your brand , finding areas for improvement, and implementing the necessary changes to meet customer expectations are what give you a competitive advantage. Let’s explore some customer feedback collection methods and best practices for scaling up your efforts.

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Here Is What I Learned as a Product Manager Who Left a Startup and Joined an Enterprise.

The Product Coalition

And why the switch made sense for me and might make sense for you. Continue reading on Product Coalition ».