Sat.Oct 15, 2022 - Fri.Oct 21, 2022

article thumbnail

The good, bad, and ugly of OKRs by Jenny Herald

Mind the Product

In this ProductTank Heidelberg, Jenny Herald, VP of Product Evangelism at Gtmhub shares her experiences with working with OKRs and explains the groundwork required to get started with these metrics. [.] Read more » The post The good, bad, and ugly of OKRs by Jenny Herald appeared first on Mind the Product.

article thumbnail

4 ways product leaders can embrace uncertainty to uncover opportunity

ProductBoard

While you can never completely cut the risks of uncertainty out of life, you can prepare for them and embrace the opportunity they provide. That was the premise of our 2022 Product Excellence Summit (now available on demand) and we wanted to be sure to share the best strategies for doing so with you, whether you were able to attend in-person, virtually, or only in spirit.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How To Avoid the Product Manager Burnout Trap

The Product Coalition

Product Managers uniformly seem to be burning out. I believe there’s another way. Continue reading on Product Coalition ».

article thumbnail

Product Management Antipatterns: Memes That Made My Day

The Product Coalition

Start or end your product work day with these memes! Continue reading on Product Coalition ».

article thumbnail

Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

article thumbnail

Tacos and Tide Pods: Big plans, a product relaunch, and healthy organizational tension

UserInterviews

Every taco should be enjoyed but tide pods are hard to ignore. Roberta is back to discuss the good (and not-so-good) aspects of UX research.

More Trending

article thumbnail

[Infographic] 3 steps that put product roadmaps in overdrive

ProductBoard

Roadmaps can be full of unintended pitfalls, like overly ambitious timelines or too many unnecessary features that don’t actually solve the needs of your customers. How do you stay the course to build features your customers actually want, instead of getting pulled down another dusty side road someone in the C-Suite swears is a shortcut? We put together insights from several product management.

Roadmap 52
article thumbnail

Product in Practice: Opportunity Mapping Led to a 20% Lift in LTV at Grailed

Product Talk

What do your customers care about? This seems like a simple enough question, but many product teams struggle to answer it honestly. Often the first instinct is to frame an answer in terms of what your business cares about. But remember: Your customers don’t care about your business outcomes. They care about having their own problems solved or having an enjoyable experience when they use your product.

article thumbnail

Opportunities in UX Design: Four Technologies That Enhance Customer Experiences

The Product Coalition

At the dawn of the computer age, PCs did not have a graphical user interface. Only employees of scientific institutions could work with them. With the help of special commands, they accessed an operating system through a console. In the 1970s, Xerox PARC managed to make technology clear for people by developing a GUI. The era of personal computers began.

article thumbnail

Reducing customer churn – Andrew Michael on The Product Experience

Mind the Product

This week on the podcast experience, we're talking all about churn. How do you reduce customer churn. What are the biggest obstacles? What are the biggest challenges? And are there any misconceptions behind the perfect churn strategy? Churn expert, Andrew Michael, CEO of Avrio, was able to answer all of our questions with ease and more. [.] Read more » The post Reducing customer churn – Andrew Michael on The Product Experience appeared first on Mind the Product.

article thumbnail

Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

article thumbnail

How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.

article thumbnail

Two Development Team Configurations I Lobby Against

Mironov Consulting

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So behind closed doors and where it won’t create political/organizational issues, I lobby my engineering counterparts away from: Dedicated bug-fixing teams (usually proposed by Engineering)

article thumbnail

The 2022 Research Incentives Report

UserInterviews

What to pay research participants, according to data from nearly 20,000 moderated and unmoderated research projects.

article thumbnail

Is your innovation project on track? by Tendayi Viki

Mind the Product

In the opening keynote session at #mtpcon London 2022, corporate innovation expert and award-winning author Tendayi Viki discusses the importance of placing product people at the heart of business model design, in order to innovate and achieve aligned outcomes. [.] Read more » The post Is your innovation project on track? by Tendayi Viki appeared first on Mind the Product.

article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Investment Due-diligence Checklist for Product Managers

The Product Coalition

Gone are the times when the sketch on a napkin from your lunch was enough to secure your company Series A funding. In the current economy… Continue reading on Product Coalition ».

article thumbnail

Statistics: What are Type 1 and Type 2 Errors?

AB Tasty

Even though hypothesis tests are meant to be reliable, there are two types of errors that can occur. These errors are known as type 1 and type 2 errors. Learn more.

Testing 119
article thumbnail

A Product Regret

The Product Guy

It is never too soon to start your career in product management. Watch and learn more from product management expert, Mihaela Draghici.

article thumbnail

SUNDAY REWIND: Just Say No – Hard Decisions in Product Management

Mind the Product

In this 2015 post, Jason Burke, then VP of Product at a Boston-based start-up called clypd, offers some advice on how product managers can prioritise when they’re faced with endless lists of work to be done. You can’t do it all, says Jason, and there’s the problem. Included on the lists are features that someone [.] Read more » The post SUNDAY REWIND: Just Say No – Hard Decisions in Product Management appeared first on Mind the Product.

article thumbnail

B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

article thumbnail

Analyzing and Communicating Business Risks When Deploying a Predictive Model

The Product Coalition

The article here focusses on business criterion to use to better evaluate if a predictive model is ready for production and the associated risk when the predictions are wrong. A simple / practical framework is used to do this evaluation with three examples. Optimized for better outcomes Today, businesses regularly use predictive analytics to optimize their business and achieve better business outcomes.

article thumbnail

Why is the Minimum Delightful Product The Way To Go When Building Software Products

Userpilot

You’ll almost certainly have heard of a minimum viable product. But a minimum delightful product might be new to you and exactly what you need to focus on as a product manager. Well, look no further. In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS.

article thumbnail

406: Why you should join a professional organization as a product manager – with Susan Penta

Product Innovation Educators

What product managers need to know about the Product Development and Management Association. The Product Development and Management Association (PDMA) has been curating the body of knowledge for product managers, leaders, and innovators and helping them improve since 1976—the longest-running product management professional group. Most of us haven’t known about product management for more than 10 or 20 years, yet PDMA has been improving the discipline of product management for nearly five d

article thumbnail

How I got my job in product – Sankalpa Sarkar, Product Lead, Walmart

Mind the Product

Sankalpa Sarkar is a Product Lead at Walmart — he has spent over 8 years in the product management profession. Here’s how he got his job in product. [.] Read more » The post How I got my job in product – Sankalpa Sarkar, Product Lead, Walmart appeared first on Mind the Product.

article thumbnail

4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

article thumbnail

How To Lead Productive Workshops: Thirteen Tips for Product Leaders

The Product Coalition

Do: Sprinkle adrenaline kicks throughout Continue reading on Product Coalition ».

Workshop 114
article thumbnail

How to Approach the Layoff Conversation with Respect and Congruence, Part 2

Johanna Rothman

Do you know what to say when it's time to lay people off? The first time I had to lay someone off, I had no idea what to say. However, if you have a reasonable context, you (or HR and you) can create a script you can use to make a layoff a respectful and relatively kind experience. With a congruent conversation, you might even be able to maintain a healthy collegial relationship with the person you have to lay off.

article thumbnail

Minimum Viable Experience (MVE): What Product Managers Should Know

Userpilot

What is a Minimum Viable Experience (MVE)? Does it have anything to do with the Minimum Viable Product? Why would you care about MVE as a product manager ? If you're after the answers to the questions, you're up for a treat because that's what we're exploring in the article! Got your seat belt on? Let's get to it! TL;DR. Minimum Viable Experience (MVE) describes how your users must feel when they interact with your product to stay with the company and keep using the prod

article thumbnail

Conversations with Chief Innovators: Revolution Cooking

Modus Create

Welcome to Conversations with Chief Innovators, in which our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the second episode, we bring you Tom Klaff, CEO of Revolution Cooking. Watch the full episode here. $70 billion. That’s the market value of a 10,000-year-old industry — small kitchen appliances.

article thumbnail

Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

article thumbnail

I’m Not Just the Product Manager, I’m Also the Secretary

The Product Coalition

The power of scheduling, email introductions and meeting notes Generated by author via Stable Diffusion AI using NightCafe website Product Managers like myself can have big egos. Prioritizing others’ work, crafting a roadmap, ‘managing customers’, ‘leading by influence’, and storytelling- all this can get to their heads, and make them think they’re important.

article thumbnail

AI tools to assist your design and development workflow

Michael J. Fordham

Speed up your design and development workflow with AI tools which are already available Continue reading on UX Collective ».

article thumbnail

Guide to Building Customer Confidence and Driving Loyalty in SaaS

Userpilot

Customer confidence isn’t just a way to close sales more easily. It’s also the foundation to: Build customer loyalty. Attract good-fit customers. Boost product growth. So even after the deal is closed, you should still care about customer confidence—which involves following the tactics we’ll show you in this article. Let’s start with the definition: TL;DR.