Userpilot

SEPTEMBER 28, 2022

Why does intuitive product design matter? Shouldn’t useful features be enough to propel your product to success? Unfortunately, nobody will use features that don’t provide excellent product experiences. This post tackles everything you must know about designing an intuitive product that customers will love to use. TL;DR. Intuitive product design is the process of making products easier to use.

User Testing 83

User Testing Customer Experience Customer Feedback Product Research 83

First Round Review

SEPTEMBER 28, 2022

Why does strategy tend to stall when the rubber hits the road? Nate Stewart, Chief Product Officer of Cockroach Labs, shares an essential guide for creating a resilient strategy that’s still standing next year.

Strategy 118

Strategy Product Strategy 118

The Product Coalition

SEPTEMBER 27, 2022

Writing is a skill that every product manager utilizes every day. Good writing is underrated and goes unnoticed when done wel… Continue reading on Product Coalition ».

Product Manager 125

Product Manager Product Management Management Management 125

The Product Coalition

SEPTEMBER 29, 2022

Photo by Austrian National Library on Unsplash Congratulations! You’re a Product Manager or Product Owner or both, and you have a new opportunity to add an existing product to your arsenal. One catalyst for this scenario is when a colleague leaves, or changes positions. Someone has to take over her products or features. Until they hire a replacement, it’s your responsibility.

Product Research 128

Product Research Product Manager Product Management Data Visualization 128

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Feedback Loop

SEPTEMBER 26, 2022

Will Leach is the CEO at Mindstate Group.

Product Management 52

Product Management Product Manager Management Management 52

The Product Coalition

SEPTEMBER 29, 2022

Today, almost any SaaS platform offers a reporting or insights module. But how are users experiencing these features? What do they like? And more importantly, what don’t they like? User research is the best way to find out. A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. Here are the top complaints distilled from 4,600 G2 product reviews of 140 top SaaS vendors. 1.

Analytic Tools 109

Analytic Tools Data Visualization Research Software User Testing 109

Gainsight

SEPTEMBER 30, 2022

Three major impacts all companies should leverage. SaaS is a hefty $152 billion market , partly because tech stacks are growing. Companies use an average of 75 technologies to manage everything from business intelligence to web conferencing and gathering e-signatures. However, not all SaaS companies know how their business customers use their products, let alone how to increase engagement to make customers more successful.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Product Innovation Educators

SEPTEMBER 26, 2022

Five must-have skills for product managers. Today we are talking about the importance of product management and what makes a product manager great. We have the perfect person for this discussion, JJ Rorie. JJ has spent her professional career in product roles, both leading product in internal roles and advising and coaching companies. She teaches a graduate product management course for the engineering school at Johns Hopkins University and hosts the Product Voices podcast.

Product Manager 110

Product Manager Product Management User Friction Product Research 110

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more. Ready to get started? Let’s dive in!

Product Goals 92

Product Goals Feedback Software Customer Feedback User Testing 92

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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Product Management Today Submitted Articles

SEPTEMBER 26, 2022

Everything you need to know before purchasing a product adoption software and why self-serve is the best option for product-led, high-growth SaaS teams.

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Intercom, Inc.

SEPTEMBER 29, 2022

It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that. These times of change bring opportunities as well as challenges.

Messaging 211

Messaging Customer Experience Onboarding KPIs User Testing 211

Mind the Product

SEPTEMBER 30, 2022

Today, we look back to the not-so-distant past of pre-pandemic times at #mtpcon London 2019. Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. [.] Read more » The post Learnings from London: The secret sauce to hiring great product people by Kate Leto appeared first on Mind the Product.

Leadership 181

Leadership Product Manager Product Management Management 181

The Product Coalition

SEPTEMBER 27, 2022

“A good coach can change a game. A great coach can change a life.”?—?John Wooden I still remember the day I met my college coach. As a freshman NCAA swimmer, I was excited and terrified for the first team meeting. Yet minutes in, the coach had calmed the team, taken command, and started setting the path forward. My excitement grew, and my trepidation faded.

Weak Development Team 133

Weak Development Team Product Strategy Strategy Vision 133

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Product Management Today Submitted Articles

SEPTEMBER 26, 2022

Product experts from Chameleon and codecentric gathered in conversation to talk about the different ways of gathering user feedback as well as applying it. Here's a recap.

Customer Feedback 130

Customer Feedback User Testing Development 130

Intercom, Inc.

SEPTEMBER 29, 2022

Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding. Recently, we started a blog series exploring the thought process behind each of our product principles, written by the people that know them the best – our R&D team.

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Engineering Roadmap Blog Strategy 129

Mind the Product

SEPTEMBER 30, 2022

In this keynote session at #mtpcon SF+Americas 2022, Martina Lauchengco, Partner at SVPG and author of Loved: How to rethink marketing for tech products, unpicks three myths of Product that get in the way of driving product adoption. [.] Read more » The post 3 myths that get in the way of product adoption by Martina Lauchengo appeared first on Mind the Product.

Marketing 180

Marketing Product launches Product Marketing Product Manager 180

The Product Coalition

SEPTEMBER 28, 2022

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. In this series, I look at what I wish I had known when I started as Head of Product… Summary Understanding strategy allows you to effectively delegate, motivate and align so you can move from a nice boss to an effective leader. Without well-researched facts that are based on reality for your company and customers ( insights ), you won’t make good decisions.

Weak Development Team 128

Weak Development Team Product Strategy Strategy Product Research 128

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

The Product Guy

SEPTEMBER 26, 2022

Never stop iterating your product. Too many give up after 1 or 2 iterations. Watch and learn more from product management expert, Amin Bashi.

Product Manager 109

Product Manager Product Management Management Management 109

Intercom, Inc.

SEPTEMBER 29, 2022

Before I became a software engineer, I worked as an editor and a journalist. I have always enjoyed writing, and learned a lot from the work I did everyday. But after transitioning into tech, I realized that a lot of people who switch careers try to hide or at least diminish their previous professional experience as irrelevant. However, I am convinced that a lot of skills are perfectly transferable between careers, and can actually bring valuable perspectives and approaches to a new field.

Software Review 104

Software Review Software Engineering Technical Review User Testing 104

Mind the Product

SEPTEMBER 27, 2022

In this ProductTank Heidelberg talk Product Doctor's Managing Director Julia Shalet examines the attributes of an innovative product manager and looks at how to gauge whether you’re being innovative. [.] Read more » The post Show your true innovative colours by Julia Shalet appeared first on Mind the Product.

Product Manager 179

Product Manager Product Management Management Management 179

The Product Coalition

SEPTEMBER 29, 2022

I am so sorry but this article might make you rethink some organizational decisions you have made in the past. If you haven’t made organizational decisions yet, you might just be in luck. I always start with a definition before delving into details. Let’s go! Scale friendly Scale friendly is simply put — making a plan building a product, marketing it, and scaling up from there.

Feedback Software 108

Feedback Software Research Software User Testing Technical Review 108

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

dscout People Nerds

SEPTEMBER 29, 2022

How Hinge Health’s UXR team uses a mixed-methods practice to both engage stakeholders and adapt to an evolving—and ever critical—healthcare space.

Healthcare 105

Healthcare 105

ProductPlan

SEPTEMBER 30, 2022

Diversity and inclusion is a high-priority topic for many organizations worldwide. And it’s no different at ProductPlan. For years, our team has been working to build a more inclusive and welcoming company for people from all backgrounds. This vision for an equitable and diverse workplace has evolved and transformed through the years. I’m honored to share what we have accomplished and some of our plans for the future.

Education 95

Education User Testing Events Vision 95

Mind the Product

SEPTEMBER 28, 2022

What is the Metaverse and how can it help product managers in their daily craft? To help us make sense of the movement, Lily and Randy talked with Mitchell Bayer-Goldman to help us unpack all of the buzzwords and complexities about the Metaverse, and why we as product managers should note of where the concept is going. Bonus points for how many times we mention the word "Metaverse"!

Product Manager 175

Product Manager Product Management Management Management 175

The Product Coalition

SEPTEMBER 27, 2022

Hint: it’s all about building a brighter future. Continue reading on Product Coalition ».

Leadership 137

Leadership Strategy 137

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Spice Catalyst

SEPTEMBER 30, 2022

The brand name of your firm acts as its basic identification. Even if a celebrity or influencer promotes your business, your brand name and the impression it produces on purchasers will always come before your company’s identity. Choosing the right brand name can affect your company’s future and increase its chances of success.

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Naming Branding Messaging Positioning 78

Userpilot

SEPTEMBER 30, 2022

Every SaaS company implements UI updates from time to time, but how should they announce UI updates to customers without overwhelming them? In this article, we’ll share actionable tips on how to announce product updates to your customers to drive product growth. TL; DR. UI updates are changes to the user interface (UI) of a product to improve its look and feel.

Feedback Software 91

Feedback Software Research Software User Testing Customer Feedback 91

Mind the Product

SEPTEMBER 25, 2022

This week’s Sunday Rewind takes us back to a 2018 post from product leader Scott Colfer that digs into five elements that make up a good roadmap. The five elements are, says Scott: Context Set the context for your product, considering things like product lifecycle stage, organisational needs, and audience. Scott says his product roadmaps often [.] Read more » The post SUNDAY REWIND: Product roadmaps in five easy pieces appeared first on Mind the Product.

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Roadmap 153