Userpilot

SEPTEMBER 28, 2022

Why does intuitive product design matter? Shouldn’t useful features be enough to propel your product to success? Unfortunately, nobody will use features that don’t provide excellent product experiences. This post tackles everything you must know about designing an intuitive product that customers will love to use. TL;DR. Intuitive product design is the process of making products easier to use.

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User Testing Customer Experience Customer Feedback Product Research 98

First Round Review

SEPTEMBER 28, 2022

Why does strategy tend to stall when the rubber hits the road? Nate Stewart, Chief Product Officer of Cockroach Labs, shares an essential guide for creating a resilient strategy that’s still standing next year.

Strategy 118

Strategy Product Strategy 118

The Product Coalition

SEPTEMBER 27, 2022

Writing is a skill that every product manager utilizes every day. Good writing is underrated and goes unnoticed when done wel… Continue reading on Product Coalition ».

Product Manager 119

Product Manager Product Management Management Management 119

The Product Coalition

SEPTEMBER 29, 2022

Photo by Austrian National Library on Unsplash Congratulations! You’re a Product Manager or Product Owner or both, and you have a new opportunity to add an existing product to your arsenal. One catalyst for this scenario is when a colleague leaves, or changes positions. Someone has to take over her products or features. Until they hire a replacement, it’s your responsibility.

Product Research 122

Product Research Product Manager Product Management Data Visualization 122

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

Feedback Loop

SEPTEMBER 26, 2022

Will Leach is the CEO at Mindstate Group.

Product Manager 52

Product Manager Product Management Management Management 52

The Product Coalition

SEPTEMBER 29, 2022

Today, almost any SaaS platform offers a reporting or insights module. But how are users experiencing these features? What do they like? And more importantly, what don’t they like? User research is the best way to find out. A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. Here are the top complaints distilled from 4,600 G2 product reviews of 140 top SaaS vendors. 1.

Analytic Tools 105

Analytic Tools Data Visualization Research Software User Testing 105

Gainsight

SEPTEMBER 30, 2022

Three major impacts all companies should leverage. SaaS is a hefty $152 billion market , partly because tech stacks are growing. Companies use an average of 75 technologies to manage everything from business intelligence to web conferencing and gathering e-signatures. However, not all SaaS companies know how their business customers use their products, let alone how to increase engagement to make customers more successful.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Product Innovation Educators

SEPTEMBER 26, 2022

Five must-have skills for product managers. Today we are talking about the importance of product management and what makes a product manager great. We have the perfect person for this discussion, JJ Rorie. JJ has spent her professional career in product roles, both leading product in internal roles and advising and coaching companies. She teaches a graduate product management course for the engineering school at Johns Hopkins University and hosts the Product Voices podcast.

Product Manager 109

Product Manager Product Management User Friction Product Research 109

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more. Ready to get started? Let’s dive in!

Product Goals 98

Product Goals Feedback Software Customer Feedback User Testing 98

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Testing

Intercom, Inc.

SEPTEMBER 29, 2022

It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that. These times of change bring opportunities as well as challenges.

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Messaging Customer Experience Onboarding KPIs User Testing 211

Mind the Product

SEPTEMBER 30, 2022

Today, we look back to the not-so-distant past of pre-pandemic times at #mtpcon London 2019. Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. [.] Read more » The post Learnings from London: The secret sauce to hiring great product people by Kate Leto appeared first on Mind the Product.

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Leadership Product Manager Product Management Management 180

The Product Coalition

SEPTEMBER 27, 2022

Hint: it’s all about building a brighter future. Continue reading on Product Coalition ».

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Leadership Strategy 132

Nir Eyal

SEPTEMBER 30, 2022

Manifesting is bull. There, I said it. According to Oprah, manifesting is bringing something tangible into your life through attraction and belief—i.e. if you think it, it will come. It encourages people to bring a goal to life by making vision boards, writing in manifestation journals, chanting positive affirmations, and speaking it into existence.

Vision 25

Vision Positioning 25

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Intercom, Inc.

SEPTEMBER 29, 2022

Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding. Recently, we started a blog series exploring the thought process behind each of our product principles, written by the people that know them the best – our R&D team.

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Engineering Roadmap Blog Strategy 129

Mind the Product

SEPTEMBER 30, 2022

In this keynote session at #mtpcon SF+Americas 2022, Martina Lauchengco, Partner at SVPG and author of Loved: How to rethink marketing for tech products, unpicks three myths of Product that get in the way of driving product adoption. [.] Read more » The post 3 myths that get in the way of product adoption by Martina Lauchengo appeared first on Mind the Product.

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Marketing Product launches Product Marketing Product Manager 179

The Product Coalition

SEPTEMBER 27, 2022

“A good coach can change a game. A great coach can change a life.”?—?John Wooden I still remember the day I met my college coach. As a freshman NCAA swimmer, I was excited and terrified for the first team meeting. Yet minutes in, the coach had calmed the team, taken command, and started setting the path forward. My excitement grew, and my trepidation faded.

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Weak Development Team Product Strategy Strategy Vision 127

The Product Guy

SEPTEMBER 26, 2022

Never stop iterating your product. Too many give up after 1 or 2 iterations. Watch and learn more from product management expert, Amin Bashi.

Product Manager 109

Product Manager Product Management Management Management 109

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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

dscout People Nerds

SEPTEMBER 29, 2022

How Hinge Health’s UXR team uses a mixed-methods practice to both engage stakeholders and adapt to an evolving—and ever critical—healthcare space.

Healthcare 105

Healthcare 105

Mind the Product

SEPTEMBER 27, 2022

In this ProductTank Heidelberg talk Product Doctor's Managing Director Julia Shalet examines the attributes of an innovative product manager and looks at how to gauge whether you’re being innovative. [.] Read more » The post Show your true innovative colours by Julia Shalet appeared first on Mind the Product.

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Product Manager Product Management Management Management 177

The Product Coalition

SEPTEMBER 28, 2022

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. In this series, I look at what I wish I had known when I started as Head of Product… Summary Understanding strategy allows you to effectively delegate, motivate and align so you can move from a nice boss to an effective leader. Without well-researched facts that are based on reality for your company and customers ( insights ), you won’t make good decisions.

Weak Development Team 122

Weak Development Team Product Strategy Strategy Product Research 122

Userpilot

SEPTEMBER 29, 2022

What exactly is product value? What can product managers do to measure and increase it? These are some of the questions we’re answering in the article! Ready? Let’s dive in! TL;DR. Product value is how well your app helps customers achieve their goals compared to competitors. The value proposition is the summary of the positioning strategy.

User Testing 104

User Testing Product Research Feedback Software Analytic Tools 104

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Data Visualization

Intercom, Inc.

SEPTEMBER 29, 2022

Before I became a software engineer, I worked as an editor and a journalist. I have always enjoyed writing, and learned a lot from the work I did everyday. But after transitioning into tech, I realized that a lot of people who switch careers try to hide or at least diminish their previous professional experience as irrelevant. However, I am convinced that a lot of skills are perfectly transferable between careers, and can actually bring valuable perspectives and approaches to a new field.

Software Review 104

Software Review Software Engineering Technical Review User Testing 104

Mind the Product

SEPTEMBER 28, 2022

What is the Metaverse and how can it help product managers in their daily craft? To help us make sense of the movement, Lily and Randy talked with Mitchell Bayer-Goldman to help us unpack all of the buzzwords and complexities about the Metaverse, and why we as product managers should note of where the concept is going. Bonus points for how many times we mention the word "Metaverse"!

Product Manager 173

Product Manager Product Management Management Management 173

The Product Coalition

SEPTEMBER 27, 2022

According to Laine Henry, Fmr UX Lead at Northwestern Mutual Continue reading on Product Coalition ».

User Experience 114

User Experience Customer Experience User Testing UX 114

Userpilot

SEPTEMBER 30, 2022

Every SaaS company implements UI updates from time to time, but how should they announce UI updates to customers without overwhelming them? In this article, we’ll share actionable tips on how to announce product updates to your customers to drive product growth. TL; DR. UI updates are changes to the user interface (UI) of a product to improve its look and feel.

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Feedback Software Research Software User Testing Customer Feedback 98

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Usersnap

SEPTEMBER 27, 2022

Over the last few years, developers got some superpowers. Or at least, technologies such as open source bug tracking enabled developers to do amazing things. And that’s incredible. That, combined with understanding user and customer feedback , has made devs more important than ever within a business. However, there is one big challenge that comes with every new website or app.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Mind the Product

SEPTEMBER 25, 2022

This week’s Sunday Rewind takes us back to a 2018 post from product leader Scott Colfer that digs into five elements that make up a good roadmap. The five elements are, says Scott: Context Set the context for your product, considering things like product lifecycle stage, organisational needs, and audience. Scott says his product roadmaps often [.] Read more » The post SUNDAY REWIND: Product roadmaps in five easy pieces appeared first on Mind the Product.

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Roadmap 151

The Product Coalition

SEPTEMBER 29, 2022

Opportunity-solution trees, three C’s, and user journey maps Continue reading on Product Coalition ».

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Workshop Framework Product Manager Product Management 113