Sat.Aug 20, 2022 - Fri.Aug 26, 2022

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Implement OKRs with Jira and Confluence

Modus Create

A clear company vision is great, but it often ends up as a decor piece on the office walls. “ Business as usual” has a nasty habit of disconnecting operations from strategy. . Without persistent attempts to steer workflows in the right direction, teams lose sight of goals. However, such attempts can exhaust even the most well-intentioned leaders. . That’s where OKRs come in.

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15 Best SaaS Automation Tools To Include in Your Stack

Userpilot

Are you wondering which SaaS automation tool to use for your business? Though automation is essential for business growth , you should choose the right one that suits your budget and meets your requirements. In this guide, you’ll learn about the best automation tools you should be using in your SaaS. So let’s get started! TL;DR. SaaS automation is a way of making manual processes automated with the use of a SaaS service.

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6 Steps to Revive a Failed Feedback Program

ProductBoard

This article was written by Matt Goodman. Matt has years of experience as a Product Manager, and currently works as a Sr. Solutions Architect as a part of Productboard’s Professional Services team. “Our feedback feels like it is going into a black hole.” – Customer Success Manager “Our stakeholders don’t give us enough context when submitting feedback.” – Product Manager Do these words sound.

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5 Types of Research Performance Every UXR Team Can Avoid

dscout People Nerds

Research performance gives the appearance of offering credible research with none of the actual benefits. Here’s how to spot and prevent it.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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How to Mitigate Risks Associated with Test Automation?

The Product Coalition

Poor quality testing results in higher expenses. Most of it falls on the event and testing groups, who ought to run extra tests because of computer code failures and work to eliminate them. However, the project budget doesn’t typically give resources for unplanned tests. To prevent budget overruns and perform extra tests as required, QA groups have to be compelled to certify they’re doing everything they will to avoid common pitfalls that cause extra testing wants, unleashes delays, and quality

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Measuring the product-market fit

Mind the Product

Product and market analysis are important to creating, managing and further growing a product. For all it is worth, your product can remain in the market eternally as long as it serves a purpose, and consumers are constantly buying, using, and referring others to your product. This is where product-market fit comes in. [.] Read more » The post Measuring the product-market fit appeared first on Mind the Product.

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Dealing with Extremely Difficult Product People

The Product Coalition

Hands down, the greatest threat to you building good product are these four extreme types of people. Continue reading on Product Coalition ».

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Drive retention from customer support with 4 easy steps

Intercom, Inc.

Customer retention has never been more critical to business success than it is today. With increasing business costs and reduced headcount, companies are feeling the squeeze as they also grapple with rising consumer expectations. That’s why companies should look to support – and retain – the customers they have. Shifting focus to customer retention can actually be twice as powerful as customer acquisition.

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Behind the Product: Nasa SLS vs. SpaceX Starship

Productside

Waterfall vs. Agile — The race to deep space! . in our “Behind the Product” series, we highlight Product Management concepts used in the products and services in today’s market. . NASA and SpaceX are pioneers in 21st-century deep space exploration. Both companies claim to be creating the most powerful rocket in history. For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Rerun: Putting OKRs at the centre – Natalija Hellesoe on The Product Experience

Mind the Product

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group of product people who have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Centre, joins us on the podcast to chat about how to do OKRs the right way. [.] Read more » The post Rerun: Putting OKRs at the centre – Natalija Hellesoe on The Product Experience appeared first on Mind the Product.

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New Course: Finding Product/Market Fit

Sachin Rekhi

The hardest part of bringing a new product to market is always the elusive hunt for product/market fit. Marc Andreessen describes product/market fit as "being in a good market with a product that can satisfy that market". I've dedicated my entire career to five such hunts across the three startups I co-founded as well as the new products I built at LinkedIn and Microsoft.

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Registration for our fall 2022 product launch event is now open

Intercom, Inc.

We’re excited to announce that registration is now open for New at Intercom , our virtual fall product launch event which takes place on October 12th, 2022 at 8am PT/4pm BST. Our product and engineering teams have been busy building incredible features that will multiply the value Intercom brings to your business, and we can’t wait to introduce you to the latest and greatest innovations.

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Gestalt Principles in UX/UI Design

The Product Coalition

How to Create a Stunning UX/UI Design Using Gestalt Principles The laws of psychology in design. The design of applications is based not only on aesthetic perception but on scientific laws as well. Some people say that user experience is an invention of designers willing to increase the budget of a project. But an interface without UX is like a Tesla without batteries: you can turn the steering wheel but you can’t drive away.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Learnings from London: Dave Wascha – Inside the mind of a product manager

Mind the Product

In this week’s Learnings from London, we look back at the high spots from #mtpcon London in years past we bring you Dave Wascha’s talk from 2014, Inside the mind of a product manager. [.] Read more » The post Learnings from London: Dave Wascha – Inside the mind of a product manager appeared first on Mind the Product.

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Executive Driven Product

The Product Guy

EDI can be a bit troubling to the product management workforce. Watch and learn more from product management expert, Don Ross.

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Embedded Analytics Examples and Use Cases in 23 Different Industries

Reveal

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Here, we have gathered 23 real-world examples of how businesses in different industries use embedded analytics to make the most out of their data in order to enhance their data-driven decision-making processes for competitive advantage and revenue g

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Claim Higher Prices With This Neglected Type of Product Value

The Product Coalition

By a product leader turned Stanford MBA and entrepreneur Continue reading on Product Coalition ».

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Why should product managers understand Microservices?

Mind the Product

This article discusses why product managers should understand Microservices, and how to make a transition to Microservices to achieve its intended benefits. [.] Read more » The post Why should product managers understand Microservices? appeared first on Mind the Product.

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Productboard scoops prestigious ‘best employer’ awards from Forbes and Comparably

ProductBoard

We’re thrilled to announce that Productboard has been recognized yet again as a fantastic, forward-thinking employer, with Forbes naming us one of America’s Best Startup Employers of 2022 and Comparably awarding us four “Best Places to Work” awards across the following categories: Best CEOs for Women Best CEOs for Diversity Best Leadership Teams Best Company Career Growth This recognition follows.

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The Importance of Drag and Drop Analytics

Reveal

Reveal Embedded Analytics. Traditional business intelligence and analytics solutions are made for data analysts and technical users. But in today’s fast-paced business environment, all users, regardless of skills and department need quick and easy access to data and the ability to work with it on their own. Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they nee

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Systematization: Making Things Simple, in Smarter Ways

The Product Coalition

The greatest superpower for product managers. The world is complicated, but the business world is one hell of a ride. Business administration includes thousands of metrics and benchmarks in different views, segments, and cohorts. It’s dozens of customer journeys, hundreds of processes in teams and subsystems. With all that information coming in, human brain can just explode.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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The art of product management with Ken Norton

Mind the Product

In this Ask me Anything (AMA) for prioritised members, Managing Director, Emily Tate, was joined by Ken Norton, Executive Product Coach, to discuss the art of product management. Watch the video in full or read on for the key points discussed. [.] Read more » The post The art of product management with Ken Norton appeared first on Mind the Product.

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Product failure is expensive — here’s how to avoid it

ProductBoard

Here in the U.S., every product team represents, on average, approximately $1-2 million a year of investment, according to Glassdoor. And, depending on whose industry data you value most, anywhere from 60-95% of features built are never used because they do not solve important needs. This adds up to a staggering loss of $600,000 for every product team per year.

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Customer Feedback Strategy – The Complete Guide For SaaS

Userpilot

Looking to build a customer feedback strategy for your business? You’re in the right place. This post will discuss why knowing what customers feel about your SaaS business is important and how to collect and analyze feedback to keep old customers and generate new ones. Let’s begin! TL;DR. Customer feedback is all the data you collect about how users use your product and feel about their experience.

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Substrate: A Framework to Build Your Blockchain in the Fastest Way

The Product Coalition

For blockchain development , you need to build many things from scratch. Before you begin building the main business logic, creating the consensus mechanism, network layer, and nodes are necessary. Even if you think of cloning an existing blockchain application, you risk repeating its mistakes and copying the forks. Once the development is complete, you may have other issues with scaling, updating, and uniforming.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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SUNDAY REWIND: 5 essential elements of perfect product messaging

Mind the Product

This week’s Sunday Rewind takes us back a few years to a post from Elisabeth Cullivan Thomas that examines how to get a product’s marketing messages right. Elisabeth says: “One of the first things that I think about when launching a new product or service is how do we get people to notice? How do [.] Read more » The post SUNDAY REWIND: 5 essential elements of perfect product messaging appeared first on Mind the Product.

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397: From product manager to CEO – with Matt Young

Product Innovation Educators

Insights on product strategy and customer research for product managers. Today we are looking at product management work through the eyes of a CEO, exploring several topics together. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies. UserVoice is the tool I see most frequently used for collecting customer feedback and prioritizing customer needs to help product managers create more valuable products.

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Customer Love: How To Make Customers Love Your SaaS?

Userpilot

“Customer love” is the last thing you think about in a B2B SaaS environment. But in the end, customers who love your brand are the ones who: Engage with your product. Stick around and become loyal. Refer your product to their network. So how do you encourage customers to love your brand? In short: by loving them back. Let’s see what it means to love your customers.