Sat.May 06, 2023 - Fri.May 12, 2023

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To PLG or not to PLG

The Product Coalition

To PLG, or not to PLG? There’s lots of writing about Product Led Growth (PLG). What is it exactly, what are the benefits, and how to get it right. Yet I’ve read relatively little about the key question: when should a startup even try to take the PLG route? And I’ve heard many misconceptions about it. As a PLG founder myself (quick plug for tagbox.io), it wasn’t at all an obvious choice, and I was personally surprised by so many aspects of it over the past couple of years, I wanted to jump into t

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Deep dive: Navigating uncertainties as a product manager by Lara Kulesh

Mind the Product

In an ever-evolving tech landscape, product managers must skillfully navigate uncertainties to achieve success. Product Leader Lara Kulesh discusses how we can respond to unforeseen circumstances in product management. Read more » The post Deep dive: Navigating uncertainties as a product manager by Lara Kulesh appeared first on Mind the Product.

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5 Trends in Product Management for 2023

Gocious Blog

Every industry sees trends that come and go, but sometimes there are trends that stay for the long term and eventually become the norm. While it's interesting to pay attention to short-term trends, it's more important to recognize when a lasting shift is happening in the industry. In the field of product management , there are trends that come and go.

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What Should Product Managers Tell Customers About Deliveries?

The Accidental Product Manager

With deliveries, sometimes later is better Image Credit: Javi The good news is that your customer has ordered your product. The bad news is that they don’t have it yet. It’s going to take some time for you to get it from where you store it to their location. This means that your customer is going to have to put up with a delivery delay. As a product manager, how should you go about dealing with this delay?

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Free eBook: Top-Down Customer Discovery – Uncovering THE BIG WHY

Product Management University

Why Discovery Practices in Product Management, Product Marketing, Sales & Customer Success Consistently Miss the Mark for Uncovering Strategic Customer Value, and the Easy Fix! In this book, you’ll learn the importance of top-down customer discovery, the definition of THE BIG WHY, and how both help you consistently uncover opportunities for quantifiable strategic value across the board.

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The Role of Customer Success Teams

The Product Coalition

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Your Customer Success team is critical to an effective feedback management process. Building a customer feedback management system? Don’t forget to include your customer success team — they’re critical. Specifically, they can play three critical roles in your feedback management system: collecting feedback, supporting roadmapping, and closing the loop.

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SUNDAY REWIND: The psychology behind successful products by Nathalie Nahai

Mind the Product

This week’s Sunday Rewind is a #mtpcon San Francisco talk by author and web psychologist Nathalie Nahai called The psychology behind successful products. Read more » The post SUNDAY REWIND: The psychology behind successful products by Nathalie Nahai appeared first on Mind the Product.

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How Is a Product Roadmap Different From Other Types of Roadmaps?

Gocious Blog

In the world of product manufacturing, roadmaps are essential components in the development process. These tools offer a visual representation of a strategic plan which helps to align product teams to specific goals while creating transparency in the process. While the product roadmap is the tool that leads the product development process, it will differ from other roadmaps your company may be using for engineering, finances, or project management.

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Leading the Change: How Ellen Juhlin Introduced Discovery Habits at Orion Labs

Product Talk

For many product teams , continuous discovery is a brand-new way of working. It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Goal-Question-Metrics: A Holistic Alternative to Objectives and Key Results

The Product Coalition

Goal-Question-Metrics (GQMs): A Holistic Alternative to Objectives and Key Results (OKRs) GQM’s approach is to ask wide-ranging questions about a Goal. This makes it more holistic and complete than OKRs or at least, a way to select higher impact Key Results. GQM Use in Ancient Times On a recent product requirements document, I laid out measures of success using an old favorite: Goal-Question-Metric (GQM).

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Designing conversations in product- Daniel Stillman on The Product Experience

Mind the Product

What is it like to design regular conversations for a living, and how can doing this applies to the product management craft? Tune into our conversation with Daniel Stillman, Author of Good Talk – How To Design Conversations That Matter’ to find out. Featured Links: Follow Daniel on LinkedIn and Twitter | Daniel’s website | The Conversation Factory | Daniel’s book ‘Good Talk – How To Read more » The post Designing conversations in product-

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435: Hershey’s award-winning approach to innovation – with Charlie Chappell and Greg Coticchia

Product Innovation Educators

Learn from the 2022 winner of PDMA’s Outstanding Corporate Innovator award – for product managers For the last 36 years, each year the Outstanding Corporate Innovator award is provided by PDMA to an organization that excels in innovation. At the time of this recording, the last winner was Hershey, and I was at their award ceremony. There were boxes of Hershey chocolate treats for everyone.

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Get hands-on product analytics and Mixpanel training with Mammoth Growth

Mixpanel

Data has become the heartbeat of modern businesses. From e-commerce to finance, logistics to healthcare, data-driven decision-making is at the core of success. But with so many data sources, channels, and tools, how can you ensure that you’re making the right decisions? Enter product analytics—the art of collecting, analyzing, and leveraging data to optimize products, explore user behavior, and drive business growth.

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Actionable Insights for Your Product Team

Great product management starts with great teams. Our free assessment tool reveals where your team excels and uncovers opportunities for growth across six key dimensions: Context, Investigate, Define, Create, Deliver, and Leadership. In just 10 minutes, gain actionable insights that show you exactly where to focus to improve performance, drive outcomes, and strengthen your team in key areas.

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A Simple Framework for Identifying the Real User Problems

The Product Coalition

“If there is no problem, there is no solution, and no reason for a company to exist.

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What are the key fundamentals of product management?

Mind the Product

In this adapted chapter from his book The Product Manager's Guide: Strategy, Psychology and Leadership at Work, Daniel Chak, Managing Director at JPMorgan Chase & Co. discusses the fundamentals of product management for those aspiring to break into the product management craft, or those who need a refresher and are looking to go back to basics.

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Japanese Yurukyara: The Cute and Quirky Mascots Taking Over Japan

freshtrax

Japan has created some of the most beloved characters in entertainment, many of which have become internationally famous! Characters like Mario, Hello Kitty, and Pikachu are known for their cuteness and the franchises that they support; but they aren’t the only characters that you’ll find. If you’ve ever been to Japan, then you may have noticed that cute characters are almost everywhere you look.

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4 Major Questions on the Minds of UX Industry Leaders

dscout People Nerds

After two days of discussion, dscout’s VP of Research shares what surfaced for the builders and scalers of UX.

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From Start to Scale: Driving Growth Through Seamless Payments Implementation

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

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Those Customer Requests in Your Backlog

The Product Coalition

Your customers seem to want new features all the time. If they use your product, that’s a great signal — it means they care and they want to do more with it. But you end up with an endless list of features in your backlog. Here is a quick guide to managing them. Photo by Roman Kraft on Unsplash My daughter recently got for her birthday the Monopoly Cheaters Edition board game.

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Career clinic for product managers by John Cutler

Mind the Product

In this ProductTank Melbourne talk, John Cutler, Senior Director of Product Enablement at Toast, sits down to answer audience questions and give his advice on product career trajectories and some overall product career tips. Read more » The post Career clinic for product managers by John Cutler appeared first on Mind the Product.

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FinServ Roundtable

Split

Ariel Perez, VP of Engineering, and John Cappelletti, CFO at Split, sit down for a roundtable discussion on FinServ industry topics. Highlights include how to make investments during economic uncertainty, and getting CFO support at your organization, among other related topics. You can watch the whole roundtable discussion on-demand in the video below.

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UX Research Portfolios That Will Get You Hired: 20 Templates and Examples

UserInterviews

Yes, you need a portfolio for UX research. Here’s a list of UX research portfolio examples and templates to help you land your next gig.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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The Process Behind Building a Private Blockchain Network!

The Product Coalition

Blockchain technology has been a game-changer in the field of finance and business. It offers secure and transparent transactions without intermediaries, making it a popular choice for businesses looking to streamline their operations. While most people associate blockchain with public cryptocurrencies like Bitcoin, there are also private blockchain networks that are used by businesses to improve efficiency and security.

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4 ways product managers can leverage ChatGPT to improve their product’s accessibility

Mind the Product

As a product manager, you may be looking for ways to improve your product's accessibility. However, it can be a challenging task to identify and address all accessibility requirements during the product development cycle. Here are some ways in which a product manager can use an AI like ChatGPT to improve accessibility in their product Read more » The post 4 ways product managers can leverage ChatGPT to improve their product’s accessibility appeared first on Mind the Product.

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10 Biggest SaaS Challenges: How to Protect Your Business and Ensure Growth

Userpilot

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. This article will go over 10 different challenges across product, sales, and general business to help SaaS businesses identify (then overcome) these obstacles!

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Writing Secret 9A: Choose How You Write: Prototype or Draft

Johanna Rothman

When I published Writing Secret 9: Keep Your Writing Clean As You Write, the feedback surprised me. Many of my fellow nonfiction writers write a lot before they get internal feedback. That might be right for them. It's not right for me. I finally understood why I write differently. I think of each iteration as a prototype , not a draft. That means I need to assess the prototype as I proceed, until I'm ready to put the prototype out for larger review or publication.

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Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

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Building an NFT Marketplace on Algorand!

The Product Coalition

Non-Fungible Tokens (NFTs) have taken the world by storm in the past year, with the total NFT market cap reaching over $3 trillion. NFTs have become a popular way to represent ownership and authenticity of digital assets such as art, music, and collectibles. The Algorand blockchain , with its high speed and low transaction fees, is an excellent platform for building an NFT marketplace.

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Is a product-led approach right when budgets get cut? by Dave Martin

Mind the Product

In his column, product leader Dave Martin explores adopting a product-led approach during times of turbulence. Read more » The post Is a product-led approach right when budgets get cut? by Dave Martin appeared first on Mind the Product.

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Customer Onboarding Trends 2023: 12 Insights SaaS Companies Must Know

Userpilot

What are the main customer onboarding trends to watch out for in 2023? If you’re after the answer to this question, then you’re in luck. Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Fasten your seatbelts and let’s get right to it! TL;DR Users interact with the product across different channels, so make sure to provide consistent experiences and messaging at all touchpoints.