Sat.Mar 26, 2022 - Fri.Apr 01, 2022

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7 Different Product Roadmap Formats

The Product Coalition

There are many different types of roadmaps and different formats that roadmaps can take. Continue reading on Product Coalition ».

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How to run a product meeting and nurture your team culture

UX Studio: Product Management

If you want to know what the culture is like in a product team, you should visit one of their product meetings. The way they do the meeting will tell you everything. Who speaks at the meeting? How do they make decisions? What do they talk about? Is it technical details, customer insights or revenue and money? Do they talk about tasks and deadlines or blurry visions about the future?

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In Order To Succeed, Should Product Managers Become Smaller?

The Accidental Product Manager

Sam’s Clubs are getting smaller in order to compete better Image Credit: JJBers. If you were a product manager at Walmart’s Sam’s Club , there is one thing that would keep you up at night: Costco. You’d know that your product development definition was broken because the customers that you wanted to come into your Sam’s Club stores all too often were heading over to shop at Costco.

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Mobile App Customer Sentiment: 2022 Customer Engagement Benchmarks

Alchemer Mobile

The following data and information is from our 2022 Mobile App Customer Engagement Report. Understanding consumer sentiment starts with gauging consumer emotion. Apptentive’s Love Dialog feature is used to gather the data, which starts with a simple “yes” or “no” question: “Do you love our company?” In 2021, 93% of all consumers who were prompted by a Love Dialog responded “Yes” or “No” rather than closing out of the prompt.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

How do you set your business up for consistent, continuous growth? It’s the million dollar question that businesses face every day. To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic.

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Understand your application’s feature set maturity

Mind the Product

As “product people”, we need a way to articulate how well-developed different parts of our application are and layout a roadmap showing the progression of our app. In this post, we'll explain the concept of "feature set maturity" to help with these concerns. [.] Read more » The post Understand your application’s feature set maturity appeared first on Mind the Product.

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Healthcare Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

Healthcare App Subcategories: Medical, Fitness, Health Insurance. In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Fitness (fitness tracking, nutrition, workout plans, etc.), and Health Insurance. “Regardless of what happens

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Prioritization is a Political Problem as Much as an Analytical Problem

Mironov Consulting

Most of our tools and processes around product/feature prioritization are heads-down analytical: RICE, opportunity trees, Kano, weighted 16-column spreadsheets, WSJF, Eisenhower, whatever.  Our (hidden) assumption is that choosing the objectively best work is hard, but getting organizational buy-in is not so hard.  That once we have a brilliant answer, we can walk internal stakeholders through our logic and they will agree – bowing to our superior tools and intellect and data.

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Are You Doing Your Part To Save Planet Earth?

The Product Coalition

All product teams can play a role in sustainability initiatives. Here are a few examples… Continue reading on Product Coalition ».

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Unifying agile processes for product teams: a case study

Mind the Product

Having regular product team meetings can help to dispel several logistical issues as it gives teams a chance to reflect and improve as a team. In this post, we'll go through different types of meetings to benefit your overall product strategy. [.] Read more » The post Unifying agile processes for product teams: a case study appeared first on Mind the Product.

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Customer Love Stories Podcast: Episode Five

Alchemer Mobile

In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Bill Pearce, Assistant Dean and CMO at Berkeley Haas, to discuss all things customer love. Bill and Robi talk about why the Marvel universe creates passionate and loyal fans, how the Taco Bell Crunchwrap Supreme came to be, and much more. Connect with Robi here: [link]. Learn more about Apptentive: [link].

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The Nature of Product

svpg

I spend so much of my time coaching, writing, and talking about how different it is to build products at strong product companies versus the rest. When a product person, or especially a product coach, has not yet had the good fortune to work on a strong product team at a strong product company, then. View Article. The post The Nature of Product appeared first on Silicon Valley Product Group.

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My Favorite Product Management Memes

The Product Coalition

And the kernel of truth behind them The world is a heavy place right now, I figure a moment of levity might help. I stumbled upon a bunch of product management memes while preparing for a talk. These memes are funny in their own right, but as with anything of this nature?—?they are making fun of some real aspects of this job that are worth acknowledging and discussing.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Experimentation for product teams: Part 2

Mind the Product

Experiments are a quick and inexpensive way for product managers to validate and prioritise their ideas. In Experimentation for product teams: Part 1 we explore the types of experimentation product managers can use and at some of the pitfalls and challenges. But, to really understand experimentation, we want war stories! So, in this second part, we take [.

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Introducing Intercom Surveys: Don’t just ask for opinions, act on them

Intercom, Inc.

We are firm believers in the power of feedback here at Intercom – we seek it out, we offer it, and most importantly, we act on it. That’s why we’re so excited to announce the launch of our latest feature which embodies all of those sentiments – say hello to Intercom Surveys! Tailored online customer experiences are no longer optional. In fact, 80% of online shoppers are more likely to make a purchase when brands offer personalized experiences.

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On Uncertainty

The Product Guy

So, you want to be a product manager? You better make yourself comfortable with uncertainty. Watch and learn more from product management expert, Tanya Koshy.

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Neve Customer Development in Practice

The Product Coalition

How Al Morris, Head of Client Services at This is Milk is applying a customer development mindset to design their edtech product, Neve. Continue reading on Product Coalition ».

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Keys to a successful product launch – Derek Osgood on The Product Experience

Mind the Product

What are the keys to a successful product launch, and how do you make sure you have all the right components upon release? We spoke to launch expert, Derek Osgood, to gain all of the key insights. [.] Read more » The post Keys to a successful product launch – Derek Osgood on The Product Experience appeared first on Mind the Product.

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Little’s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take

Johanna Rothman

Joanie, a new VP Engineering, joined the company a couple of weeks ago. Her boss, the CEO, wants to know how long it will take engineering to finish all the projects. Joanie asked the various leaders these questions for every project in progress: When did you start this project? Are you still working on this project? If so, how long do you think this project will take?

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How a Morning Brain Dump Helps You Stay on Track All Day

Nir Eyal

Even when something is weighing on your mind, taking a minute to write it out can help you get the most out of your day. Here’s how. The post How a Morning Brain Dump Helps You Stay on Track All Day appeared first on Nir and Far.

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Writing the Perfect Jira Ticket Doesn’t Matter

The Product Coalition

The devil 😈 isn’t in the perfectly-written details. Continue reading on Product Coalition ».

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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March’s top product management content

Mind the Product

It’s been another busy month for the editorial team at MTP towers. We’ve brought you podcasts on moving from UX to Product, fireside chats, posts on experimentation, ProductTank write-ups on organisation behaviour and dysfunction, and much more. Here’s a recap of our most popular posts in March. [.] Read more » The post March’s top product management content appeared first on Mind the Product.

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15 Good UX Examples For SaaS Every UX Designer Should Follow

Userpilot

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? If you’re looking for answers to these questions, keep on reading as we’ve got all the answers. In this article, we are looking at some really good UX design examples that will inspire UX designers. TL;DR. Great UX design helps users easily achieve their goals and complete their tasks without friction.

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Why UX Researchers Should Revisit Academic Resources

dscout People Nerds

Explore a few examples of academic materials from the past that can help future UX research.

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Building your Brand Through Social Media

The Product Coalition

Your online persona can reflect your values and professional skills when you share content online. It doesn’t matter if you only use social media occasionally. What you create, share or react to becomes part of this public narrative. You should put some effort and resources into your social media branding. According to most business and consumer marketers who know the statistics, social media is crucial to building a brand.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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SUNDAY REWIND: Agile died while you were doing your standup

Mind the Product

Despite the successes Agile has brought us, Nate Walkingshaw believes that it’s time to take our lessons from the approach and move on. In this Sunday rewind, we look back to when Nate explained why… [.] Read more » The post SUNDAY REWIND: Agile died while you were doing your standup appeared first on Mind the Product.

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SaaS Product Localization Strategy: The In-Depth Guide

Userpilot

What does the SaaS product localization process involve? How can product managers prepare products for expansion into other markets? How do you develop and implement a SaaS localization strategy? If you’re looking for answers to these questions, keep on reading! TL;DR. Product localization makes the product accessible to users in foreign markets with different languages and cultures.

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UX Agencies: Setting Clients (and Yourself) Up for Success – with Karen VanHouten

UserInterviews

Karen explains the differences between agency and in-house research, why she likes to be involved in the sales process, and how to say “no” to clients.

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