Sat.Feb 13, 2021 - Fri.Feb 19, 2021

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How to Break Into Product Management

The Product Coalition

Breaking into Product Management is not easy. The competition is high, and most roles require you to have 2–3 years of experience before… Continue reading on Product Coalition ».

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Why Product Analytics is the New Standard for Digital Measurement

Amplitude

As a result of the pandemic, we’ve seen the entire world shift to digital everything. This has had a tremendous impact on business, from rethinking budgets to developing new strategies. And the leaders who are taking a digital-first approach to customer experience, starting with product analytics, are delivering exceptional products and innovating faster than the competition.

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Sky’s Head of Product on up-leveling your product management process

ProductBoard

“Productboard forces us to do the right thing. It forces you down the route of good product management, because It’s making you define your drivers, identify your segments, and all that.” Chloe Gibert Head of Product at Sky When Chloe Gibert started her role as Head of Product in 2019 to focus on in-home connectivity, the company wasn’t using any targeted product management tools.

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How to “steal like a designer” and boost creativity

Intercom, Inc.

Originality is the holy grail of creativity. But does true originality exist in design or is it always influenced by what came before? Let’s be honest: creativity is a nebulous landscape. With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. So whether its originality of thought or artistic brilliance, the sheer scale of visual and conceptual input we experience on a daily basis can blur the lines betw

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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What is the Voice of the Customer (VOC)?

Alchemer Mobile

When brands listen to and act on the voice of the customer (often referred to as simply “VoC”), it can completely revolutionize the way their business operates. When you listen to your customers, you can make more informed product decisions, create a better mobile app experience, develop successful marketing campaigns, launch loyalty programs that actually retain customers, and much more.

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How to Make Agile Work in Fast-Growing Startups

The Product Coalition

TL; DR: How to Make Agile Work in Fast-Growing Startups For years, I worked in several Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. These are my lessons learned on making ‘agile’?—?including Scrum as a framework?—?work in a fast-growing startup. Also, let me introduce you to the anti-patterns agile startups shall avoid at all costs. ??

Agile 180
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Inter-Women Presents: Karen and Leandra on leadership

Intercom, Inc.

Last week, Intercom CEO Karen Peacock and our new CRO Leandra Fishman joined me for the inaugural event in a discussion series held by Inter-women – one of our internal community groups. They spoke on the topic of leadership, and unsurprisingly it was a fascinating and enlightening discussion, with a lot of great insights gleaned from their respective careers.

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Key Mobile Strategies for Travel Apps During the Reopening Process

Alchemer Mobile

While travel looks like it will remain relatively unpopular in the first half of 2021 due to COVID concerns, travel brands are gearing up for a surge of travelers in the second half of the year. We hesitate to say anything such as, “Things will likely be back to normal,” because things never will truly go back to “normal.” The phrase “new normal” is overused, but it’s honest.

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How To Make Ethical Choices When Developing Software – Common Questions, Answered

Mind the Product

There are some questions about the practice of “ethical product development” that I’m asked all the time from folks actively working on products. For example, how do you define an “ethical” product? Or who should lead ethical product development? And, can you really make a difference from inside an organisation? Below, I answer the eight [.]. Read More.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Is the Calm App as Calming as it Claims to Be?

The Product Coalition

The health and wellness industry has surpassed the $5 trillion mark. The spending in the wellness category will continue to grow given the rising popularity of the trend among the millennials. Calm was featured as the #1 meditation app in the world and Apple’s app of the year in 2017. The calm app promises to help users sleep better, boost confidence and reduce stress and anxiety.

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The Art and Science of Removing Features from Your Product

ProductCraft

For many of us, the first couple months of the year pose an opportunity for a fresh start–a time to recalibrate what’s important to us and set our intentions for the next 365 days. So, why not think about our products in the same way? Just as people with the goal to be more organized. Read more » The post The Art and Science of Removing Features from Your Product appeared first on ProductCraft by Pendo.

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Leadership Tip #3: Use No As a Complete Sentence

Johanna Rothman

Have you ever noticed that other people want you to do “more” work? The work has risk—if you say yes to this work, you'll put every other deliverable at risk. What do you say? You can address this request with a simple sentence: No. That's it. No. It's a complete sentence. I bet you feel uncomfortable saying No. You have alternative words.

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Making Hard Product Decisions for All the Right Reasons

Mind the Product

As product managers, it’s our job to think responsibly as we design and build products for our users. In this ProductTank Dublin talk, two speakers, Gibson Biddle and Kevin Devine, touch on this topic in different ways. Gibson Biddle talks us through some ‘wicked hard’ decisions and reveals the steps you should take to ensure [.]. Read More.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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3 Things Missing From Your Product Requirements

The Product Coalition

Product requirements are there to help the team understand what you want to build. Whether you write them in detailed documents or share them briefly and verbally with the team, it’s easy to go directly to the bottom line and give clear instructions. However, there are many more important things to include if you want the team to succeed. Here are three things that if you include in your product requirements would make your life easier and help your developers deliver on what you really intended

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Managing an Innovation Portfolio: Northumbrian Water

Strategyzer

Part of our work with leaders, is to evaluate whether their innovation portfolio is balanced. We focus on the innovation projects that are taking place within the company and examine whether they cover the three types of innovation (i.e. efficiency, sustaining and transformative). Our aspiration is to ensure that companies are not just focused on optimizing their current business model, but they are also investing in their future.

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Growth Hacking with Customer Journey Mapping and AAARRR Funnel

Userpilot

The term “growth hacking” was coined by Sean Ellis in 2010 after he used this strategy to ignite unstoppable growth for Dropbox, LogMeIn, and other successful startups. In essence, growth hacking boils down to finding small yet effective actions you can undertake with resources and tools you already have to drive business growth. One such tool that growth hackers actively use is the AAARRR framework.

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Responsible Thinking for Product Managers – Expert Advice and Steps for Success

Mind the Product

So many missed that a profanity filter would prevent the residents of Scunthorpe from creating an AOL account, that the use of sat navs could ruin previously quiet streets for their residents, or that a social network for university students would end up interfering with democracy. Building responsibly isn’t a headline topic for every product manager.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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It’s time to challenge your data! How To Overcome Survivorship Bias?

The Product Coalition

In this post, we study the Survivorship bias — the danger to concentrate your data analysis solely on existing power users Continue reading on Product Coalition ».

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From Exec Roles to Board Seats — Lessons for the Startup C-Suite from Zendesk, Guru, eBay, & More

First Round Review

Anne Raimondi has led teams at SurveyMonkey, Zendesk, Guru, and eBay, in addition to sitting on the board for Asana, Patreon and Gusto. Here, she shares her most critical leadership lessons for scaling up as an executive, while also diving into her playbook for building impactful boards.

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Key Product People

The Product Guy

Nuts and bolts of product management, from understanding and articulating the problems to very much more. Watch and learn more from product management expert, Meghan Nesta.

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How To Prioritise Ethical Practice as a Product Manager

Mind the Product

In this Product Ethics panel for Mind the Product members, Martin Eriksson is joined by Cennydd Bowles, Kathy Pham, and Pavani Reddy to discuss ethical product practice. Watch the panel in full! About our Panellists Cennydd Bowles – Author, Future Ethics Cennydd Bowles is a designer and futurist with nearly two decades of experience advising [.]. Read More.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Don’t Confuse Product Validation With Product Research

The Product Coalition

In product, I see validation used all too often to describe what is actually research. This misuse misleads thinking about whether a product or feature is likely to succeed. I’m going to unpack the difference between product validation versus research and share what each is best for in this article. The misuse has come about through the rise of the Lean Startup movement.

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Q2 2021 Writing Workshop to Free Your Inner Writer Open for Registration

Johanna Rothman

Do you want to develop a habit of writing? Or make writing easier? Or write to find and connect with your audience? I teach these principles in Q2 20201: Writing Workshop 1: Free Your Inner Writer. It took me a while to figure out how to organize the workshop so everyone (including me) could succeed. This workshop is for you if you want to: Make writing easier.

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Born to sell – an interview with Productboard’s Elizabeth Chase

ProductBoard

Sales can be a demanding profession, but it can also be one of the most rewarding. For those who thrive in a sales environment, it’s a chance to have a direct impact not only on the company you work for but on countless other companies across the world who will benefit from what you offer. In a recent interview, I caught up with Elizabeth Chase, EMEA SMB Executive, to discuss what life is like on.

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AB Tasty – the very first CX Optimization platform to release Zapier integration

AB Tasty

Looking to seamlessly integrate AB Tasty into your optimization workspace? We have just released our Zapier integration which will do the trick for you! 💫 It’s easy to use and you can instantly connect AB Tasty with 3,000+ apps (no coding needed) to automate your work. All you have to do is select certain events […]. This article was originally posted on AB Tasty as AB Tasty – the very first CX Optimization platform to release Zapier integration.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Product Leaders! Your Product is Your Team.

The Product Coalition

“Without a team, the role of the product leader would not exist. The successful leader is reflected in the success of their team; and… Continue reading on Product Coalition ».

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No IKEA, it’s not my big day tomorrow. Personalization for SaaS – How To Do it Right

Userpilot

Personalization in SaaS is such a minefield. There’s a thin line between being personal and being creepy. Done right, personalization can be absolutely critical for new user activation, engagement and retention. But doing personalization in SaaS *right* is a rare skill that very few businesses seem to have mastered. I’ve recently noticed several big B2C and B2B brands have jumped on the personalization bandwagon.

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Discovery Research and Interviewing Skills with Maria Rosala of Nielsen Norman Group

UserInterviews

Maria joined us live to explain why discovery research is non-negotiable, how to conduct great interviews, and to share her top tips, methods, and tools.