Innovatemap

SEPTEMBER 1, 2021

Despite their hefty news coverage, it’s not just startups that are landing major funding in the U.S. According to Fundz , the mean Series A funding round in 2021 so far is around $22.3 million, thanks largely to “mega-rounds” from somewhat established biotech companies. More common numbers are represented in the median early stage financing numbers (Series A and B) at around $8 million.

Customer Communications 52

Customer Communications Customer Experience Healthcare Finance 52

Product Management University

AUGUST 30, 2021

Is there any good reason not to have a regular cadence of product manager job rotation with customer success managers? I can’t think of a single one. On the other hand, there are five good reasons why it should happen as a standard operating procedure and three benefits that go beyond both roles. 5 Reasons for Product Manager Job Rotation. 1. Product Managers Are Starting Their Careers in a Huge Deficit.

Customer Experience 130

Customer Experience Product Manager Product Management Management 130

Product Talk

SEPTEMBER 1, 2021

Continuous discovery is more of a journey than a destination. You can pick up the habits and fold them into your daily practice, but there will always be room for improvement. Plus, your work environment is always changing, so you’ll constantly need to adapt to your current settings and stakeholders. If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature.

Product Research 252

Product Research User Testing Technical Review Data Visualization 252

Alchemer Mobile

SEPTEMBER 3, 2021

The opportunity to connect with customers has never been greater than when you’re in their pockets. In-app messages help you gather feedback, solve customer problems, and stay on the pulse of customer sentiment in a way other forms of customer messaging cannot. Through in-app messages, you’re able to hear about problems before they make it to the app stores, respond to customers with two-way conversations, and build relationships with your customers through in-app support.

Feedback Software 227

Feedback Software Messaging Customer Communications User Testing 227

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Intercom, Inc.

AUGUST 31, 2021

We’re excited to announce that you can now send transactional messages using Intercom, empowering you to send all your customer messages from one easy-to-use platform. And because it’s Intercom, we’ve reimagined what “transactional messaging” looks like. In addition to email, you can now choose from a range of conversational message types – like push notifications, in-product messages, banners – so you can engage and inform your customers in the right place, at the right time, using the channel

Messaging 218

Messaging User Testing Reporting Tools Feedback Software 218

Nir Eyal

AUGUST 29, 2021

The post Stop Thinking About Your Bad Habits! [Do This Instead.] appeared first on Nir and Far.

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The Product Coalition

AUGUST 30, 2021

Driven by new global food trends, the flavor industry has grown towards organic and natural ingredients. Ever-changing guest interests lead to demands for the flavor market. Flavor industry: Market overview The global flavor market has experienced dramatic growth in the food & beverage sector in the past few years. The flavor industry has chiefly been influenced by the food consumption of various food and beverages.

Reporting Tools 133

Reporting Tools Software Review Systems Review Technical Review 133

Intercom, Inc.

SEPTEMBER 2, 2021

At a product-first company like Intercom, our product marketing team has always had a crucial role – and over the years, we have often discussed how we approach product marketing. Of course, not all companies go about product marketing in the same way. Some product marketing managers focus on the pre-launch strategy, others on the go-to-market strategy and marketing campaigns for nearly finished products, At Intercom, however, our approach is what we call full-stack product marketing.

Product Marketing 211

Product Marketing Marketing Research Software Customer Experience 211

Mind the Product

AUGUST 29, 2021

The HiPPO — the “Highest Paid Person’s Opinion” Over the years, we’ve published content about these creatures — how to train your HiPPO, how to manage your HiPPO — and across the wider web, you’ll find endless posts coming at the topic from the same angle. It’s never particularly positive. For that reason, we’re winding [.

Positioning 185

Positioning Management Management 185

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Jay McBain

SEPTEMBER 2, 2021

Out of the 14 different spheres of influence that we track at Forrester, the channel industry trade press ranks near the top. Smart vendors and distributors know that the magic of finding, influencing, recruiting, enabling, and nourishing a top performing channel boils down to three simple questions about partners: What do they read? Where do […].

Consulting 126

Consulting Marketing 126

First Round Review

AUGUST 31, 2021

Nick Caldwell's resume includes an enviable list of companies — Microsoft, Reddit, Looker and Twitter. He shares his biggest lessons from each for a crash course in finding success across different company cultures, scales & functions.

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Intercom, Inc.

SEPTEMBER 1, 2021

At Intercom, we believe the best products are built with the market in mind. That’s why some of Intercom’s first marketing hires were product marketers and why we’ve had a “seat at the table” from the early days of the company. . This isn’t always the case across the industry. Product marketing looks different in every company, but one common trend is that many product marketing managers (PMMs) feel undervalued.

Marketing 138

Marketing Product Marketing User Friction Customer Experience 138

Mind the Product

AUGUST 31, 2021

Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader content and every month we recap some of their finest tips. So, whether you’re a member who’d love a quick recap or a non-member who’d love a glimpse inside some of our membership content, we’ve got you covered. [.

Product Manager 169

Product Manager Product Management Management Management 169

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Johanna Rothman

AUGUST 31, 2021

Are you frustrated with your board? Maybe three columns don't offer you enough information. Or maybe you agree with me that teams need to create their own boards. (See the Agile Approaches Offer Strategic Advantage; Agile Tools are Tactics series.) While you're intrigued by how to create your own board, you have zero money to spend. Not to mention your team is frantically trying to progress through all the “tickets” or “PBIs” (Product Backlog Items).

Systems Review 105

Systems Review Customer Experience Agile User Testing 105

First Round Review

SEPTEMBER 2, 2021

Zoom’s Jane Davis answers all of your tricky customer development questions, creating a highly tactical guide for founders flying solo on UX research as they explore startup ideas, validate concepts, iterate on prototypes, and troubleshoot common product problems.

Product Research 117

Product Research User Testing UX Startups 117

freshtrax

AUGUST 31, 2021

btrax recently underwent a major relaunch of its brand. There were multiple factors behind this that went beyond just updating the image. In this rebranding, not only the brand elements, but also the company’s vision, cultural values, and services were all redesigned to create a truly new btrax. Background to the Rebranding. As the CEO of btrax and the leader of this project, I would like to share with you the specific reasons and process that led to the rebranding.

User Testing 105

User Testing Research Software Branding Workshop 105

Mind the Product

SEPTEMBER 2, 2021

After seven years working in product, I had the opportunity to become People Manager. Using the skills and knowledge I got over the years working with products, I framed this change in familiar terms that helped me in the transition: SWOT analysis, Vision, Product Lifecycle, Market fit… Whether you’re considering taking a similar step in [.

Product Manager 168

Product Manager Product Management Management Management 168

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Product Innovation Educators

AUGUST 30, 2021

Create change as a storyteller of the future – for product managers. Today we are talking about how organizations can better support innovators and improve their innovation capability, taking a systems perspective. The work product managers and leaders do is the life blood of organizations, creating innovations that drive revenue and contribute to a sustainable organization.

Product Manager 105

Product Manager Product Management User Testing Management 105

TryMyUI

SEPTEMBER 1, 2021

Usability tests are a great way to gain knowledge about your customers and clients, which helps marketing teams make higher targeted copy for ads and SEO blogging. The post Why Every Company Needs Usability Testing appeared first on TryMyUI Blog.

User Testing 104

User Testing Testing Blog Marketing 104

Mixpanel

AUGUST 31, 2021

As the Head of Analytics at Instamojo , an e-commerce enabler that provides e-commerce solutions to over 1.5 million micro- to medium-sized businesses in India, Ankur Sharma is in charge of all things data—data engineering, strategy, and core data analytics. In this interview, he spoke to us about what’s in Instamojo’s data stack and the philosophy behind it.

Data Visualization 104

Data Visualization Analytic Tools Artificial Inteligence Dashboard 104

Mind the Product

SEPTEMBER 3, 2021

In this ProductTank London talk, Alison Hickson, head of product at Linktree, talks about the changes she made as she moved from being an external product manager to becoming an internal product manager. She shares some tips to help product managers understand and thrive in an internal product manager role. Watch the video to see [.] Read more » The post Sharpening your product craft as an international product manager by Alison Hickson appeared first on Mind the Product.

Product Manager 143

Product Manager Product Management Management Management 143

Advertisement

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

The Product Coalition

SEPTEMBER 2, 2021

We are witnessing the dawn of next-gen finance. These fintech companies and startups are among the most impactful digital disruptors bringing it to reality in 2021 and beyond. Source: Executium on Unsplash During these tough economic times, many financial innovations were born as the crisis demanded shifts in current business strategies and consumer journeys.

Analytic Tools 102

Analytic Tools Data Visualization Artificial Inteligence Startups 102

Dragonboat

AUGUST 30, 2021

Imagine this… You’re a new product operations manager joining a company that’s reached product-market fit, has a few product managers, and a brand new Chief Product Officer who wants to move away from feature-based roadmapping to outcome-driven roadmaps. You’ve read Marty Cagan’s books, “Inspired” and “Empowered” and are now trying to figure out how to […].

Roadmap 98

Roadmap Branding Books Product Marketing 98

Userpilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. It offers valuable insights into user behavior to drive growth and enhance your user experience. But is Amplitude the right tool for your company? How does it compare to other analytics tools out there, like Userpilot, Heap, or Mixpanel? This article will help you understand whether Amplitude Analytics is the right fit for you.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Mind the Product

AUGUST 30, 2021

Sunsetting a product, poor performance, telling leadership something they won’t want to hear — these are all tricky conversations that many of us have to have. Difficult conversations come with the territory when you’re a product leader, so what’s the best way to handle them? In this post, we’re guided by Denise Jacobs, the author [.] Read more » The post 5 difficult conversations and how to have them appeared first on Mind the Product.

Leadership 140

Leadership Product Manager Product Management Management 140

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

TSIA

SEPTEMBER 2, 2021

While XaaS value propositions are different from traditional value propositions, product management practices continue to follow the traditional approach in cloud native and newly transitioned XaaS businesses. The popular frameworks for assessing value and prioritizing the product roadmap make no distinction of or accommodation for the differing business models.

Roadmap 98

Roadmap Framework Product Manager Product Management 98

ProductBoard

SEPTEMBER 2, 2021

It’s well known that companies struggle to get the dynamic right between product and engineering. Pulling from their years of experience in technical leadership, Andrew Lau, CEO and Co-Founder of Jellyfish, and Srinivas Krishnamurti (“SK”), Head of Product at Productboard, divulged their thoughts during a fireside chat on what works and (what doesn’t) when it comes to fostering productive.

Engineering 98

Engineering Leadership Product Manager Product Management 98

ProductPlan

SEPTEMBER 2, 2021

Though there have been some strides in the wage gap, some glass ceilings remain stubbornly in place. They hold qualified women back from climbing career ladders and reaching a senior product leadership position. Product management has long been a field where women have thrived and significantly impacted their companies and industries. Yet, they’re still stubbornly absent from the leadership teams in far too many organizations.

Leadership 97

Leadership Technical Review Reporting Tools Customer Experience 97