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“What do you do?” Plenty of product managers have been on the receiving end of this question, and we don’t doubt that answering it is harder than it seems at first glance. After all, PMs do a lot. Their responsibilities span from prioritizing the roadmap to working with engineering and design to discussing feature requests. Read more » The post How to Explain Product Management to a Five-Year-Old appeared first on ProductCraft by Pendo.
For this week’s webinar, we were delighted to be joined by Rich Mironov. During his 35-plus-year career, Rich has done it all as a product leader, executive, coach, consultant, programmer, developer – you name it. You may know him from his popular articles and books, including The Art of Product Management. During the webinar, Rich and host Scott Baldwin discussed the subject of soft skills – what.
Customer engagement has never been more essential to business survival. Retaining your hard-won customers is the difference between success and failure for online businesses, and the key to retention is excellent customer communication. Successful customer engagement depends on sending the right message, at the right time, and in the right place. Getting this delicate dance right, however, requires careful choreography, with every step considered and planned.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
In his ProductTank San Francisco talk, Chris Barton – founder of Shazam and, more recently, Guard – recounts the music recognition app’s successful quest for the Holy Grail: Product/Market Fit. Watch the video to see his talk in full, or read on for an overview of Chris’ top tips. Go After a Big Market Chris explains that to [.]. Read More. The post Nailing Product/Market Fit by Chris Barton appeared first on Mind the Product.
A conversation of insights for product managers. This is our 300th episode. The podcast started in January 2015, and we have not missed a week. Thank you so much for listening and for sharing it with others! The purpose of the podcast has not changed—to better equip product managers and leaders for more success. Some Everyday Innovators have shared how listening has helped them—doubling their salary, finding a new job after not interviewing for many years, moving to a different industry, gaining
But, there’s one company who believe that’s not always the case. Kyum Kim is the Head of U.S. Operations and co-founder of Blind , the anonymous social platform for verified professionals. The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies.
How do you build a data lake? In fact, what even is one? And what’s the key to understanding qualitative data operations? I’ll share my thinking on these excellent questions, and the process I’m current testing out with my own team – please feel free to share yours too! For basically my entire 10 years [.]. Read More. The post How do you Build a Qualitative Data Lake?
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
You’ll find yourself working closely with UX and UI designers throughout your career as a Product Manager. While you won’t be expected to know everything about product design (otherwise you’d be a designer, right?) there are at least a couple of key things you should have a solid grasp on. The last thing you want to do when talking to a designer, is to use UX and UI interchangeably.
Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. That may be the record for anyone other than search professionals. Here are some patterns I’ve seen in picking successful Heads of Product.
Matt LeMay has a problem. He’s a content machine. He’s written 3 books (two books on product and one on the musician Elliot Smith), plenty of music, and much more – which means that he’s prone to going down a rabbit hole before sharing his work with a team. To combat that, he now employs [.]. Read More. The post Perfection is the Enemy of Progress – Matt LeMay on The Product Experience appeared first on Mind the Product.
Data can be a powerful tool if you know how to put it to work! Often I start my analytics conference keynote addresses by asking the audience to share the issues they face in their organizations. For the past decade, in nearly every conference, the #1 problem cited by analysts and their managers has been the same: their team built the best possible model (read: analysis, dashboard, report, predictive model) but people are not using it.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Powerful questions are at the heart of traditional business coaching. But being an Agile Coach requires you to have a multitude of other… Continue reading on Product Coalition ».
New Feature. Declutter your inbox and read without distractions. Newsletters are quickly becoming the best way to get curated insights on specific topics, trends, or industries. But inboxes aren’t the best place for focused reading. Keeping up with newsletters in your inbox can be a disorganized, distracting, and overwhelming experience. That’s why you can now get newsletters in Feedly.
Lucia Adams knows a lot about burnout: she’s not afraid to admit that she once fell victim to it. A past ProductTank speaker, Lucia is a consultant and executive coach who specialises in helping organisations take a human-centred approach to evolve their ways of working. Her experience of burnout has been a steep learning curve [.]. Read More. The post Lucia Adams on Burnout: the Signs, Symptoms, and Strategies appeared first on Mind the Product.
Empathy is a powerful word and even a more powerful feeling. It is also a word that is becoming more and more popular in the vocabulary of product and user experience designers. But, why? Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
An at-a-glance overview of the evolving cybersecurity threat landscape. Keeping up with the most critical threats, vulnerabilities, and threat actors can be time consuming and overwhelming. We have been working with a few existing Feedly for Cybersecurity customers to create a trending dashboard that offers an at-a-glance overview of the evolving cybersecurity threat landscape.
In this ProductTank London talk Navin Nair, – Product Consultant and Chief Product Officer of JustPark, shares some of the common mistakes and pitfalls he finds Product Managers make during the product discovery process. Watch the video to see his talk in full, or read on for an overview of the common mistakes he highlights, including: [.]. Read More.
Is creating a product strategy worth the effort? How does it fit into the big picture? Creating a product strategy isn’t easy for product managers. It’s difficult to flip the switch when most of your time is spent in the weeds taking care of the day-to-day product needs, launches, sales support, etc. Furthermore, executives rarely think that enhancements to a product are strategic, meaning they won’t drive significant revenue.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Having an ecommerce store is a great way to make your products accessible to a broad market, whether locally or globally. In fact, retail… Continue reading on Product Coalition ».
The leaders and change agents we meet are eager to ensure their Agile transformation avoids hitting rocks or running aground. After all, nobody wants to experience a shipwreck. We have found that the ones who do enjoy a successful journey have overcome three especially challenging obstacles. . We aim to address those obstacles in this article by offering three Agile transformation OKRs (Objectives and Key Results) for you to consider.
Diary studies can help researchers gain context for user decisions. Here's how Tony Turner of Progressive scales up his diary studies, builds customer journey maps from feedback, and chooses the right tools for the job.
On the surface, solving market problems versus addressing the needs of a market might sound like semantics. But the implementation of each practice in B2B organizations reveals a huge contrast between the two with a ripple effect that may be just as significant. Common Practice: Solving Market Problems. You have a product that addresses user needs in a certain market.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Cyber-attacks are launched from one computer from another computer where the aim of cyber-attacks is either to disable the target computer to gain access to the target computer’s data and gain admin privileges to manipulate this data. One such attack was carried out on the database of online banking company Capital One. The credit card applications of hundreds of thousands of people were exposed and this included personal information like birth dates and Social Security numbers.
What should you measure? Focus on Today, Next, and Future. It’s difficult to determine relevant metrics for product managers because the product management role is inconsistent from company to company. There are actually. three roles of product management: business strategy, technical planning, and growth tactics. Growth tactics impact the products we have today—finding ways to sell more of the products we currently offer.
As consumers of technology products (or really any product), we feel entitled to the best customer service available. As the old cliché goes, “the customer is always right.” With escalation paths just a click away, it’s easier than ever to report a poor customer experience and express displeasure via reviews and ratings. And dissatisfied customers.
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