Gainsight
MARCH 26, 2020
Investor Gavin Baker wrote a terrific blog where he shared his thoughts about recurring revenue. In short, you can’t take it for granted that your recurring revenue will, in fact, recur. 5) There is no such thing as truly "recurring" revenue. Some revenue is just more recurring than others. — Gavin Baker (@GavinSBaker) March 20, 2020.
DISQO
MARCH 27, 2020
Every great idea starts somewhere, and Her Product Lab starts at a dinner party. The guests are Naimeesha Murthy, Monica Rozenfeld, and Lina Bedi –– three women who connected because they are all in product management and share the same question: What would it look like to bring women together in this space?”. “Hours later we basically had this whole concept for a full-day event,” Monica said.
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Mind the Product
MARCH 26, 2020
What does it take for an engineer to become a product manager? Certainly, there are many ways to achieve this. Here I’ll explain how I did it, and I’ll share my personal experience of the process so that you can know what to expect from this transition. If you’re considering changing from engineer to product manager , you’re not alone. Product management isn’t just for business and marketing people.
The Product Coalition
MARCH 23, 2020
The role of the product manager is to focus the team even and especially in time of crisis Human Behavior While we all watch the world as it handles the crisis of the coronavirus in various ways including all the different ways we human beings are used to respond to events, it is an amazing opportunity to reflect how similar things happen in our organization in the face of even small events.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
PMLesson's Ace the PM Interview
MARCH 26, 2020
Considering a career in management consulting or product management? Here's your one-stop-shop to gain an overview between these two roles, the typical education required, what the interview process looks like, and the salary that can be expected. What Each Role Does Day To Day Product Manager Product managers (PM) lead and influence teams to build enticing products.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
ProductCraft
MARCH 26, 2020
For many product organizations, the end of a quarter means it’s time for roadmap review. Choosing to do this on a quarterly basis helps ensure teams are taking the feedback they hear from customers and applying it to future iterations of their product in a timely and regular manner. However, other departments, and likely the. Read more » The post Don’t Let Your Roadmap Become Outdated After Day One appeared first on ProductCraft by Pendo.
Product Management Unpacked
MARCH 26, 2020
According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. jobs are at a high risk of automation. Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation.
The Product Coalition
MARCH 23, 2020
We know that times are tough, but when has our job been easy anyway? Here are 10 comics that’ll remind you that work from home isn’t that bad after all. Follow Shipping Tomorrow on Instagram and Twitter for your weekly dose of product management humor. 1. Things PMs say in meetings to sound smart Sometimes we also summarise the summary 2. Looking for roadmap tips?
Intercom, Inc.
MARCH 26, 2020
As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service. Health and safety.
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Sachin Rekhi
MARCH 22, 2020
So many of my colleagues have recently been introduced to working from home for the first time and will likely have to for the foreseeable future. But many are finding their home environment to be far less productive than their traditional office. I, on the other hand, have now been working from home for over four years. Each year I've found a variety of ways to optimize my home office setup to maximize productivity.
The Product Guy
MARCH 26, 2020
Guest Post by: Andraž Zvonar (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Dimitris Sotiriou ]. How I learned that aligning 20 people is easier than arguing with the CEO. Have you ever been in a situation where you needed to execute fast, but people you depended on just weren’t cooperating — which drove you to absolute frustration?
The Product Coalition
MARCH 23, 2020
The recent pandemic has forced everyone to work from home regardless of where you are. I hope these meme will lighten up your day! Continue reading on ProductCoalition.com ».
Intercom, Inc.
MARCH 26, 2020
On behalf of everyone at Intercom, I want to share our sincere and deep appreciation for all those fighting so hard against this outbreak all over the world. There are countless heroes putting their lives at risk to support the sick and keep the rest of us safe. And there are thousands of volunteers behind the scenes building technology to help us through this very unique challenge – like data aggregation sites , infection tracing tools , gig finders for people out of work , sites helping source
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Gainsight
MARCH 25, 2020
If you’re like me, you probably feel like the world we live in is completely different from what it was even just a few weeks ago. Companies, as well as their employees, are learning to adapt to the new normal of working from home, the economic fallout from the crisis, the business impact to their customers—the list goes on. It’s also clear that no one was 100% prepared for the pace at which this new normal came about.
The Product Guy
MARCH 22, 2020
Check your ego. Check your targets. Ask questions around the product and the product decisions made before. Watch and learn more from product management expert, Kirsten Jepson.
UserInterviews
MARCH 25, 2020
How the best copy takes words straight from your customer's mouths and meets them where they are.
Intercom, Inc.
MARCH 25, 2020
It’s a challenging time right now, and you might be seeing more customer conversations as a result. We’ve written about how you can manage your customer communications in a crisis detailing how you can proactively make it easier for your customers to get the answers they’re looking for, as well as on dealing with the inbound queries that you might be facing.
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Mind the Product
MARCH 24, 2020
A couple of things we’re hearing people talk about a lot this week are how they’re adjusting to working in a different way, and how they are adjusting their strategies to deal with the current situation. These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test.
Product Management University
MARCH 26, 2020
Proficientz is giving back to the product management and product marketing community that has given us incredible support for the past 18 years. If your career growth goals or corporate strategic initiatives involved training and skills development, there’s no reason to put them on hold during these unprecedented times. We’re offering the opportunity to learn a unique “solutions” approach to product management and product marketing that’s practically free!
Product Innovation Educators
MARCH 23, 2020
How product managers can find a new angle on problems and be better problem solvers. Image credit: Gregers Heering. One of the most powerful tools available to product managers and innovators is, wait for it… reframing! We use it in two primary ways. First, to help us solve the right problem. Second, to take an existing innovation and apply it in a more valuable way.
Intercom, Inc.
MARCH 24, 2020
Supporting your customers with efficiency and empathy is challenging in the best of times. But when an unprecedented event like Covid-19 hits, what do you say and how do you say it? Right now your support team are probably facing an array of challenges. Depending on the nature of your business, you may experience an increased volume of conversations, more requests for refunds and cancellations, and perhaps even dealing with customers who are understandably on edge. “You’ll want to provide
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
Mind the Product
MARCH 24, 2020
As a product manager at Split , 5,000 miles away from the rest of her team, Sophie Harpur has learnt a thing or to about successful remote working. As you’ve probably read in all those blog posts and books about product management, the ideal scenario is to have your product manager co-located with engineering, sitting no more than two feet away from the team designer, back-end and front-end.
The Product Coalition
MARCH 27, 2020
Tamar Yehoshua, Chief Product Officer, Slack A few weeks ago, I reached my one year anniversary at Slack. It’s hard to believe it’s already been a year. When I look back on my first months, one of the biggest changes for me after decades of working in email was learning to use Slack every day as my primary mode of communication. I had to learn a new tool, and a new organization, all at once.
The Product Guy
MARCH 24, 2020
Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Consultant, Drew Falkman. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!
Userpilot
MARCH 26, 2020
If there’s one thing every SaaS company is worrying about now – it’s churn. Amid the uncertainties of the coronacrisis – a lot of businesses are looking for unnecessary costs to cut. As we wrote in our previous post on customer retention tactics for the time of crisis – trying to stop people from cancelling by giving them discounts is a quick-fix that will backfire in the long run.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Johanna Rothman
MARCH 23, 2020
Many organizations heeded the COVID-19 warnings and sent people home to work as remote teams. The managers want to proceed as if the people can work from home and have “business as usual.” They've made these requests to their staff: Work at home, as if you were at the office. (Keep the same hours and availability.). Don't use so much wifi bandwidth when you VPN in from home.
AB Tasty
MARCH 26, 2020
The situation is unprecedented and consumer behavior is shifting rapidly. We share some ideas for managing CX in this challenging context. This article was originally posted on AB Tasty as Tips for Managing Customer Experience During Covid-19.
UserInterviews
MARCH 26, 2020
Compare User Interviews and Ethnio's participant quality, screener tools, calendar options, and more to learn which participant recruiting platform is for you.
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