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Learn how to prioritise product development by focusing on the right customersnot just the loudest ones. Discover strategies to identify profitable, repeatable users, gather meaningful feedback, and build a scalable product that drives long-term growth. Read more » The post Why you should ignore your loudest customers appeared first on Mind the Product.
Tracking the right user metrics helps you precisely identify issues in the product experience rather than feeling lost in a sea of data. Emphasis is on the word right. Choosing the wrong KPIs can be more damaging than you think – it drains your teams resources, shifts focus away from real problems, and ultimately, disrupts the customer experience.
In this episode of the Product Coalition podcast, Jay Stansell engages with Simon Robinson, CEO of Holonomics, to explore the intricacies of customer experience design.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Youve done a mountain of customer research. Theres a million ways the customer is struggling, and discovery and shaping have helped you define the possibilities. But now youre stuck with the big question: How do you make sensible decisions about what to do when you have too much information? This is where Ryan Singer comes in, sparking the discussion, at BoS Europe 2025.
Going from zero to one: what does it take to build a product from nothing? Scott Jones, VP of Product at Realize, shares his journey from analyst to product leader, the mindset shifts required to navigate ambiguity, and how to validate ideas in real time. If youve ever struggled with imposter syndrome in a leadership role or wanted a seat at the table for big product decisions, this episode is packed with insights you wont want to miss.
Going from zero to one: what does it take to build a product from nothing? Scott Jones, VP of Product at Realize, shares his journey from analyst to product leader, the mindset shifts required to navigate ambiguity, and how to validate ideas in real time. If youve ever struggled with imposter syndrome in a leadership role or wanted a seat at the table for big product decisions, this episode is packed with insights you wont want to miss.
Most of us dont think about how we spend our professional timewe just try and keep up. But the secret to working smarter (not harder) lies in managing our most precious resource. Luckily, we have the best time-management techniquetimeboxingto help us. Sahil Bloom breaks down timeboxing categories even further in the work domain to ensure each type of work gets its due.
At the beginning of a new year, were often excited to make improvements and change our ways of working. This is the year when Im going to adopt continuous discovery , you might be saying to yourself. Im going to transform my product team and our entire approach to making product decisions! And while all that enthusiasm can be a good thing, trying to take on too much at once is rarely a recipe for success.
Decision-making is at the heart of product management, yet it remains one of the most challenging aspects of the role. Statistics illustrate the obstacles PMs face, from competing priorities to constant interruptions. As leaders, we cant ignore these realities but we can change how we respond. The Price of Decision-Making Challenges In a 2022 survey conducted by Airfocus , 56.4% of product managers identified competing objectives as a significant challenge, followed closely by insufficient time
Aniket Malvankar, Head of Product – IoT at Vantiva and juggling enthusiast, shares his top strategy for empowering your organization: make everyone think like a product manager. [link] “How I PM” is a series where product managers, of all levels and experiences, share tips and tricks on their approach to product management. Stay tuned for more episodes and subscribe to the The Product Way channel to get notified of upcoming releases.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. Real-world examples like McDonald’s morning milkshakes, Snickers vs. Milky Way marketing strategy, and Bosch’s entry into the circular saw market demonstrate how understanding what customers are trying to accomplish (their “job-to-b
Listen to the audio version of this article: [link] What is a Portfolio Roadmap and Do You Need One? What do Microsoft 365 and Netflix have in common? Neither is a singular atomic product. Microsoft 365 is a product portfolio, a suite that contains productivity tools like Word, PowerPoint, and Excel. The Netflix app appears to be a product bundle, a collection of smaller, specialised products, including movies, series, games and live events.
If youve ever wondered why managing products for large enterprises feels like playing 3D chess while your friends in consumer tech are playing checkers, youre not alone. Enterprise product management is a different beast with its own challenges, strategies, and rewards. But what exactly is enterprise product management? At its core, its the art and Read more » The post Deep dive: Enterprise product management appeared first on Mind the Product.
Only 20-30% of Product Features Deliver Measurable Value to Customers That means most features dont actually move the needle. Why? Because product teams often focus on outputsfeatures, roadmaps, and backlog itemsrather than outcomesthe real business impact and customer value those features should create. At Productside, we believe in outcome-driven product managementwhere success isnt measured by.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Hybrid work, AI integration, and rising customer demands are reshaping product management. As 2025 approaches, one question is on every product leaders mind: How can PMs not only survive but thrive in this rapidly evolving environment? The answer is Strategic Influence the ability to build trust, align teams, and drive collaboration across diverse stakeholders.
Inclusive by Design: Transform Your UI/UX from Good to Great In todays digital landscape, ensuring accessibility is no longer optionalit is a critical aspect of designing user interfaces (UI) and user experiences (UX). Accessibility ensures that people with diverse abilities can effectively use and interact with digital products. A well-designed, accessible interface is not only ethical but also expands your reach to a broader audience, including individuals with disabilities.
More evidence this week of the impact of artificial intelligence (AI) on the tech job market as Workday revealed it is shedding 1,750 jobs – 8.5% of its workforce – because the company is restructuring and looking to AI for growth and efficiency gains. Workday CEO Carl Eschenbach disclosed the layoffs in an SEC filing. Read more » The post Workday lays off staff as it looks to AI for growth appeared first on Mind the Product.
For months, Microsoft has struggled to drive adoption of Copilot, its AI-powered productivity assistant for Microsoft 365. Originally launched as a $30 per month premium add-on, Copilot faced slow uptake as customers questioned whether it provided enough real value to justify the cost. Now, rather than fixing its pricing, positioning, or customer experience, Microsoft has.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Your organizations structure tells you who has the real power, how information is shared, and who makes the big decisions. Studying this will help you understand who are the most critical stakeholders to build relationships with and where loyalties lie. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from u
Product Designer resume2025 Lets face it: your resume isnt just a piece of paper (or a PDF). Its your personal billboard, your first impression, and your chance to tell a story that screams, Hireme! For product designers, this is especially critical. Youre not just showcasing your skillsyoure selling your ability to solve problems, think creatively, and make users fall in love with yourdesigns.
In this post, AI expert Jing Hu provides the lowdown on DeepSeek and the state of AI. Check out the article and some more of her great deep dives on her Substack here. Lets start with a question that might sting a little. When did we all become so bad at thinking and focus solely Read more » The post 30 questions you should ask about DeepSeek appeared first on Mind the Product.
Listen now on Apple , Spotify , and YouTube. Brought to you by: • Sinch —Build messaging, email, and calling into your product • Liveblocks —Ready-made collaborative features to drop into your product • Loom —The easiest screen recorder you’ll ever use — Tobi Lütke is the founder and CEO of Shopify, a $130 billion business that powers over 10% of all U.S. e-commerce.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. Real-world examples like McDonald’s morning milkshakes, Snickers vs. Milky Way marketing strategy, and Bosch’s entry into the circular saw market demonstrate how understanding what customers are trying to accomplish (their “job-to-b
How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce. Transforming Rumi Cosmetiques: A Success Story in eCommerce Conversion and User Experience In the bustling, competitive world of eCommerce, standing out is crucial, but converting those eye-catching moments into actual sal
The countdown to #mtpcon, Mind the Product’s flagship conference, is on, and were bringing you an incredible February-only promotion to help you make the leap and secure your spot at the most impactful product management event of the year. Whether you’re already considering joining us or looking for the perfect excuse to grab your pass, Read more » The post Dont miss February’s Mind the Product conference promotion appeared first on Mind the Product.
I’ve partnered with my favorite product companies to offer annual newsletter subscribers a deal you won’t find anywhere else. Paid subscribers to the Lenny’s Newsletter annual plan will now get: 1 year free of Granola for your entire company ($10,000+ value) 1 year free of Notion Plus with unlimited AI for 10 seats ($2,000+ value) 1 year free of Linear for two seats ($336 value) 1 year free of Superhuman ($300 value) 1 year free of Perplexity Pro ($240 value) I specifically sel
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Customer retention is won or lost in little moments throughout the customer journey. The details set the tone for how quarterly and executive business reviews will go, the way customers communicate to your team, and all the other important markers of a happy customer. One of the most impactful ways to impress your customers, and increase their lifetime value, is how you invest in your customer education program.
Prisoners dilemma in digital productdesign. Collaborating on digital product design with engineers or managers follows the same principles as the prisoners dilemmaboth of you can either cooperate or defect. In more modern language, suited to the design industry, you can either collaborate by building on each others ideas or make the most common beginners mistake: falling in love with your owndesign.
January is always the month to pick up tools, get reacquainted with regular practices, and set personal and work goals for the year ahead. On Mind the Product, here is what product people were reading the most of in January 2025. Ten tips for Product Managers to get confident with APIs In this article published Read more » The post Top product management reads: January 2025 appeared first on Mind the Product.
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