Sat.Dec 14, 2024 - Fri.Dec 20, 2024

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features.

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Successful Product Communication: Justifying Your Product Bets

ProductBoard

Successful product leaders recognize the importance of communicating the “why” behind their decisions to executive stakeholders and cross-functional teams. Further, they understand that simply presenting raw data won’t get the job done. To build alignment and reinforce their strategic vision, product leaders must convey a precise and compelling narrative to stakeholders.

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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. He emphasizes that these activities vary based on context (large vs. small organizations, B2B vs.

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A Customer Carol: The Gift That Keeps On Giving

Gainsight

My favorite holiday story of all time is Charles Dickens A Christmas Carol. The timeless lessons about reflection, redemption, and transformation resonate deeply with me, especially during this season. As I thought about why I joined Gainsight as Chief Marketing Officer, and the incredible journey ahead, I kept hearing the voice of Jacob Marley: I wear the chain I forged in life.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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What I wish I knew sooner in product: Lessons from the community

Mind the Product

And just like that, 2024 is drawing to a close. Theres been high highs and low lows in the product community this year. But what have been some of the biggest lessons learned? We asked some product professionals in the community to hear their thoughts. Remember the basics – Jonathan Waldheim-Ross, Head of Service – Read more » The post What I wish I knew sooner in product: Lessons from the community appeared first on Mind the Product.

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These Strategic Communication Skills Will Propel Your Career

DevelopmentCorporate

Effective communication in IT is essential for bridging the gap between technical and non-technical stakeholders. By simplifying complex concepts and using clear language, IT professionals enhance understanding, collaboration, and trust. Masters programs can improve these skills, making IT experts more marketable while showcasing their contributions through user testimonials and visual aids to engage stakeholders.

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How Your CSP Picks Up The Customer Journey Where Your CRM Leaves Off

Gainsight

Your Sales team has just closed a major deal. Your Sales team rings the gong, and CRM lights up with the detailscontact information, deal value, and the goals your new customer hopes to achieve. Its a moment of celebration. But now what? For many businesses, a CRMs role quickly diminishes once the deal is done. The baton gets passed to Professional Services and Customer Success.

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Behind the product: Duolingo streaks | Jackson Shuttleworth (Group PM, Retention Team)

Lenny Rachitsky

Listen now on Apple , Spotify , and YouTube. Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • Vanta —Automate compliance. Simplify security • Coda —The all-in-one collaborative workspace • Cloudinary —The foundational technology for all images and video on the internet — Jackson Shuttleworth is a Group PM at Duolingo, where he leads the retention team and the powerful streak feature.

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Designing in Points: Product Designer’s Guide to Modern Screen

UX Planet

If youre a product designer, chances are youve relied on one of Figmas default device frames to design your interfaces. But have you ever stopped to wonder: how do these frames relate to the actual devices? Why does designing on a frame which is much smaller in size still work for a phone with a much higher resolution? And what role does pixel density really play?

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

I recently spoke at the Y Oslo conference in Oslo, Norway. I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad , asked me to go deeper in a few areas. We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more.

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How Yahoo creates a great experience for its users – Kameron Canbaz (Product Manager, Workflow and UX at Yahoo)

Mind the Product

In this week’s episode, we speak with Kameron Canbaz, Product Manager at Yahoo, who shares collaboration strategies between product managers and engineers, highlighting the early involvement of engineers in the design process to preempt errors and align user goals. He provides practical tips for maintaining a user-centric mindset, urging regular communication with users and fostering Read more » The post How Yahoo creates a great experience for its users – Kameron Canbaz (Produc

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The Mentors Who Shaped My Product Management Journey

The Product Guy

In this episode of “ Product Excellence: Insights from Award-Winning Leaders | Strategies for Success, ” Garrett Lang shares his entrepreneurial story, from working at GE to founding PlateRate. Garrett discusses how PlateRate offers a loyalty system that incentivizes repeat visits to restaurants by rewarding customers for trying the highest-rated menu items.

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Payment Button Design Best Practices

UX Planet

Payment button is one of the most important elements for any eCommerce or SaaS website. Its way more than just a functional elementits a critical touchpoint in the user journey that can make or break a transaction. A well-designed payment button is intuitive, accessible, and visually appealing. This article reviews 7 best practices that will help you design effective paymentbuttons.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Product Success Issues: Uses of Artificial Intelligence in Product Success Management

Spice Catalyst

In this tenth and final episode in the Product Success Issues, we discuss the Uses of Artificial Intelligence in Product Success Management. Specific uses in pulling together a product market strategy, mature processes, information for decision-making, understanding the customer and competencies are discussed.

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Mind the Product’s top 10 guest posts of 2024

Mind the Product

From everything thats wrong with the product management job market to building MVPs and approaching product strategy with a step by step canvas, heres a look at the most popular guest posts we ve published in 2024. A no-code approach to building MVPs Hardik Chawla, a senior product manager at Amazon, looks at how no-code Read more » The post Mind the Product’s top 10 guest posts of 2024 appeared first on Mind the Product.

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EP69 Crafting a High-Impact Onboarding Experience for PMs

The Product Coalition

In this episode of the Product Coalition podcast, Jay Stansell interviews Joni Hoadley, a seasoned product manager with over 25 years of experience.

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Carousel Design Best Practices

UX Planet

Layout space is precious, and designers always try to find ways to show enough information without overwhelming the user. Carousel is a popular interaction pattern that is used to showcase multiple pieces of content in a limitedspace. [link] To create an effective and user-friendly carousel, follow these 8 best practices: 1. Evaluate contentneeds Before implementing a carousel, decide if its the best way to present your content.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Ship Week, Winter 2024

Amplitude

Amplitude has been hard at work shipping new releases just in time for the holiday season starting December 16th. Join us as we announce new updates each day.

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Your data may be discounted: This week’s product news

Mind the Product

Our content series gives you the lowdown on whats been happening in the world of product this week and what it could mean for product professionals. This week, we’re looking at new data rules, Threads, and more news from OpenAI. Your data may not be for sale as widely as it was before. The Consumer Read more » The post Your data may be discounted: This weeks product news appeared first on Mind the Product.

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The Future of Digital Self-Service: 5 Trends to Watch in 2025

Gainsight

In a world where instant gratification has become the norm, customers are increasingly seeking support that caters to their needs without the frustrations of lengthy wait times or extensive search efforts. For every business today, the question isn’t merely about providing answers; its about creating an empowering self-service experience that propels customers toward achieving their goalswithout leaning on your team at every turn.

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Design decisions in minutes – how AI supports product development

CONTACT Software

Artificial intelligence (AI) is a hot topic and increasingly important in product development. But how can this technology be effectively integrated into development projects?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Give Your Startup the Gift of Free Analytics

Amplitude

Amplitude's free analytics platform stands out as a winning Mixpanel alternative this holiday season, especially with their recent event limit reduction.

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Creating metrics that matter

Mind the Product

Define meaningful success metrics with the User Outcome Connection framework to improve product decisions and align with business goals. Read more » The post Creating metrics that matter appeared first on Mind the Product.

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Sneak Peek: Your Product Ops Team’s Wish List for 2025

ProductBoard

Product Operations is a new function that is already earning a reputation as a force multiplier for alignment, efficiency, and innovation within organizations. But with great potential comes complex, sometimes unforeseen challenges.

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ONE THING on the Stakeholder Grinch

Product Culture

Some stakeholders seem like Grinches. Nothing is good enough and you have to make a business case to play with your toys. When the Grinch comes around, try to discover their intrinsic motivations to see if you can turn a negative relationship positive. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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TourRadar Increases Booking Conversion Rates by 2.7% with Amplitude

Amplitude

Read how TourRadar transitioned from Google Analytics to Amplitude to improve data governance and run impactful experiments, resulting in a 2.7% increase in booking conversions and a 25% reduction in support inquiries.

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A case study: Launching a product process in a project-based company

Mind the Product

Transforming from a project-based to a product-based approach, this guide shares strategies for designing effective product change processes to enhance user value and penetrate target market segments. Read more » The post A case study: Launching a product process in a project-based company appeared first on Mind the Product.

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Creativity is a messy group chat.

UX Planet

Creativity is less about solving problems and more about uncovering who we truly are.

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