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A cognitive bias is an error in thinking that affects judgments and decision-making. By being aware of the biases, we can mitigate their impact and make more rational, objective decisions. Here are the top 10 most common cognitive biases in product design: Confirmation bias The tendency to search for, interpret, favor, and recall information in a way that confirms or supports your point of view or values.
In this article, Dave Martin, Product Leadership Coach and Co-Founder of Right to Left, shares his take on the state of product management in wake of bold claims made by Marty Cagan in his latest book, Transformed. Read more » The post The truth hurts, but in many companies, product management is broken appeared first on Mind the Product.
Are you being innovative in your product? Truly think about it because it could be the difference between a successful product and not. Product-led innovation focuses on creating the best product for your customers. Read on to learn all about this product-led growth model. TL;DR Product-led innovation emphasizes improving the product to attract customers, reducing reliance on marketing for growth.
Master design thinking on your own terms with these 16 exceptional podcasts. The post 16 Insightful Design Thinking Podcasts For Digital Product Leaders In 2024 appeared first on The Product Manager.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
In recent years, the global conversation surrounding environmental, social, and governance (ESG) goals has gained significant traction. From corporate boardrooms to legislation to consumer demand, there is a growing interest in issues such as climate change, social inequality, and ethical business practices. But what exactly are ESG goals, why are they important, and how can we effectively track and manage them?
Theodore Levitt’s ‘ Marketing Imagination ’ is a significant example of how to inspire innovation with a customer-centric mindset. In my last post I shared the visual notes from “Marketing Myopia” by Theodore Levitt. Since then, my wife and I have moved back to Utah and got hold of our possessions, of which a few hundred books represented a major part.
Theodore Levitt’s ‘ Marketing Imagination ’ is a significant example of how to inspire innovation with a customer-centric mindset. In my last post I shared the visual notes from “Marketing Myopia” by Theodore Levitt. Since then, my wife and I have moved back to Utah and got hold of our possessions, of which a few hundred books represented a major part.
Self-service is the future of digital CX. The digital world is rapidly evolving to provide seamless customer experiences that require minimal, if any, direct human interaction. And as digital products are maturing, they’re also becoming more intricate and complex. To ensure that users are more likely to embrace adoption and continued use of your digital […] The post Building a Self-Service CX Strategy for Your Digital Product: Three Steps to Success appeared first on EMERGE | UX Agency.
Here are the top 10 common mistakes to watch out for when creating user journeys: 1. Not defining clear objectives Creating a user journey without a clear goal is like setting out on a trip without a destination. It’s crucial to know what you’re trying to understand or achieve with each journey map. Clear objectives guide the creation of relevant and actionable user journeys.
Your calendar is full of meetings when you're in the product development world. As tedious as they may feel, many of those meetings are important for your organization. At the executive level, you may be required to give approval on a new product or additional funding or provide feedback on a product in development.
👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my recruiting service (helping you hire Sr. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
How product managers can design their customer experience journey We all want to create products that customers find valuable and even delightful. But accomplishing that is complicated, and some teams lose focus on the real objective or start without a clear vision for what they need to accomplish. How can using the customer experience journey help you make better products?
Master the Product Feedback Loop to gather and implement user input, optimizing customer experience and aligning with market needs. Read more » The post Mastering the feedback loop: Where user insights meet product excellence appeared first on Mind the Product.
Customer interviews are one of the most impactful activities a product team can do. But only if we use the right methods. Customer interviews are one of the most impactful activities a product team can do. But only if we use the right methods. – Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Wondering how to create a resource center for your SaaS product? Then, you’ve come to the right place! A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you!
In this week’s Sunday Rewind Alison Hickson talks about the changes in her work when she moved from an external product management role to an internal one. Read more » The post SUNDAY REWIND: Sharpening your product craft as an internal product manager by Alison Hickson appeared first on Mind the Product.
Learn about the winners of the 2024 Product 50—the best and brightest product and growth leaders around the world. Read their advice and lessons learned.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024. Let’s dive in! TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics.
Tune into our latest conversation with Dominique Jost, Head of Product at Doist. In this episode, we peel back the layers on why product managers are especially vulnerable to this modern malaise, with Dominique offering an enlightening breakdown of stressors and personal amplifiers that escalate work pressures into health hazards. In this episode, we cover: Read more » The post The journey back from burnout in product – Dominique Jost (Head of Product, Doist) appeared first on Mind
Brought to you by: • Sprig —Build a product people love • Dovetail —Bring your customer into every decision • Coda —Meet the evolution of docs — Matt Abrahams is a renowned communication expert, with decades of teaching, coaching, and consulting experience. At Stanford University, he teaches a business school class on strategic communication.
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
AI has transformative power in product management for automation, personalization, and strategic insights. Adesanjo Matthew Olugbemi, Senior Product Manager at Gumtree, explains how he explored the potential of AI-powered solutions for automated content moderation and fraud detection at Gumtree and shares the learnings. Read more » The post Product management in the age of AI: Friend or foe?
Luke Pivac, a colleague from New Zealand, interviewed me last week. Here's the video: We discussed several topics: My recent Unemployed Agilists posts. (That link just goes to the first post) My most recent book: Project Lifecycles: How to Reduce Risks, Release Successful Products, and Increase Agility. Luke very kindly included (automatically generated) subtitles, which make the video very useful at any speed.
This article describes the best practices of the bottom tab bar navigation for mobile and tablet devices. First, learn why the bottom navigation tab bar is important for mobile apps. The next section describes the anatomy of the bottom navigation bar by showing its elements. Several best practices are listed in the next section along with a bunch of visual practical examples.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Video: Building Your Product Intuition with Feedback Rivers One of the hardest skills for product managers to master is product intuition. Too often we're told it just takes time & experience to build your intuition. But I've come to believe that we can in fact accelerate the process of building our own product intuition with a tool I call Feedback Rivers.
In the dynamic world of business, leaders and teams face evolving challenges that demand innovative, flexible, and efficient solutions. Agile training and transformation offer a beacon of hope, guiding organizations through these turbulent times with practices that enhance adaptability, customer satisfaction, and team morale. Here’s a look at the top 10 challenges business leaders and teams face today and how Agile principles can address them. 1.
My 60 seconds of Writing WIP is from the speaking book. Enjoy! The Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s Writing WIP for April 5, 2024, where I read an excerpt of just a minute of some writing in progress. This excerpt is from the speaking book. After the little giggles or murmurs in response to that story, I ask people to put their hands up if they're supposed to multitask between at least two projects.
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