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I was scrolling through my LinkedIn feed and a post caught my eye. It read: Marketing owns defining the ideal customer profile. And then went into details on why. A quick scan through the comments showed that not everyone agreed with this statement. Some people argued a different role owned defining the ideal customer profile (ICP) there were votes for product, sales, customer success, and even finance.
Artificial Intelligence (AI) is an industry mainstay thats altering how we build, launch, and manage products. But theres a new flavor on the block: Agentic AI in Product Management, an advanced form of AI that not only processes data or generates content but also acts autonomously in pursuit of objectives. During a recent Productside webinar, The post Agentic AI in Product Management: Friend or Foe?
In this episode of the Product Coalition podcast, host Jay Stansell interviews Steve Johnson, CEO of Product Growth Leaders, who shares his extensive experience in product management and the development of the Quartz Open Framework.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The product manager’s path to influence Watch on YouTube TLDR In my recent conversation with Francesca Cortesi, CPO, we explored why the popular phrase “CEO of the product” can be misleading for product managers. Francesca explained that while this concept aims to emphasize ownership and decision-making authority, successful product management actually requires a different approach.
Reveal Embedded Analytics We know how difficult it is to create dashboards, especially for web applications. Building one from scratch is even harder. However, running business operations or targeted campaigns without insights into their effectiveness is not an option. Thats what dashboards are for. They track everything from user behavior to system performance.
Imagine a workplace where your ideas shape the future—no fancy title needed. Welcome to the starfish + spider hybrid approach—where decision-making happens at the point of action, not just at the top. The best part? You don’t need to be an exec to drive this change. Today’s newsletter gives you the tools to influence, adapt, and lead from wherever you sit.
Ever catch yourself falling into decision-making traps relying on a hunch instead of solid evidence? Or sitting in a team meeting where everyone agrees, but something feels off? These cognitive biases can quietly derail your product strategy , leading to flawed decisions that impact your users and business. Understanding these common pitfalls is crucial for making smarter, data-driven choices.
Ive been working with ML & AI for 7+ years and have shipped products ranging from expert systems to statistical models, to LLM-powered features and convolution-powered recommendation engines. Im working on a keynote for the AI for Product Leaders summit and wanted to share some of the content thats not going to fit. So here are 6 mental models for building an AI product strategy: 1.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Jenna Gaudio shares her journey from being a detail-oriented perfectionist to learning the importance of prioritization in product management. She discusses the challenges of managing an ever-growing backlog and the value of focusing on current priorities rather than trying to complete every task.
Sarah, a seasoned Product Manager based in London, was laid off in January 2024. She had 5 years of experience in the industry, and had worked for a couple of well known brands, so was confident in landing a few interviews at least. She polished her CV, tailored cover letters to applications, and sent them Read more » The post UK hiring managers reveal the realities of hiring product managers appeared first on Mind the Product.
This blog references our new e-guide, titled The Complete Guide to CX Transformation . You can download the free, comprehensive e-guide, here. At Alchemer, we’ve established that NPS surveys dont tell the full story. Surveys, combined with open text analysis, however, hold immense potential for uncovering deeper customer insights from customer feedback.
Adding a new piece of software to your organizations Tech Stack requires careful consideration. You want new tech to integrate with your existing systems, improve your processes, and provide helpful tools for your team. Some questions your tech team might ask are whether the provider offers guided set-up or training, and if you need a feature that doesnt currently exist, are they willing to build it for you?
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
How Do You Stay True to Your Product Vision While Adapting to Market Realities? At The Product Groups latest TPG Live , we tackled one of the biggest challenges in product management: Balancing long-term vision with shifting market demands Understanding why users adopt (or abandon) products Managing stakeholder expectations while staying focused on core strategy The full recap and ad-free video, including Patreon-exclusive structured frameworks and actionable strategies, is available on The Prod
More evidence that consumers are falling out of love with dating apps as Bumble this week reported disappointing fourth quarter and full-year 2024 financial results. The results showed declining revenues and a declining user base, (fourth quarter revenue was down 4.4% to $261.6 million and the company lost about 60,000 users in the same quarter). Read more » The post Bumble results: Will an improved user experience save it from dating app fatigue?
A systems integration workshop is crucial for unified content management. Learn how to streamline operations, centralize your CMS, and adapt to regional needs for a cohesive global content strategy The post Why a Systems Integration Workshop is Essential for Unified Content Management appeared first on Development Corporate.
Getting Critical Customer Data to Everyone Who Needs It Teams are managing more customers, with higher expectations (internally or externally), and tighter budgetsyet no extra hands to keep up. Meanwhile, the pressure to be faster, stay ahead of risks, and prove value keeps climbing. The key to making smarter, more proactive decisions? Immediate access to a 360 view of customer data.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Jenna Gaudio shares her journey from being a detail-oriented perfectionist to learning the importance of prioritization in product management. She discusses the challenges of managing an ever-growing backlog and the value of focusing on current priorities rather than trying to complete every task.
In this week’s podcast episode, we speak with Shannon Scott, SVP, Global Head of Product at Airwallex, who shares insights on product leadership, career paths, hiring strategies, and the challenges of building enterprise products. Featured links: Follow Shannon on LinkedIn | Airwallex | Grow with, not through by Shannon Chapters Key takeaways Read more » The post The journey to SVP Product – 3 things to know (Shannon Scott, Airwallex) appeared first on Mind the Product
2025 marks the 10th year of ProductPlans State of Product Management Report, the annual publication of our research on shifts, trends, and challenges in the world of product management. Over the last decade, product management has undergone quite a transformation. Many organizations have shifted from traditional spreadsheets and slide decks, to designated product management platforms. […] The post Trends Shaping Product Management in 2025 appeared first on ProductPlan.
Finding the right product experience platform isnt just about features, its about getting real value for your money. If youre investing in a tool to drive feature adoption, onboard users faster, and collect feedback, you want to be sure its worth the cost. But Pendos pricing structure tells a different story. With plans starting at $7,000 per year and enterprise costs exceeding $100,000, many teams are left questioning: Are we overpaying for features we dont even need?
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
The days of managing single, standalone products are coming to an end. In 2025, the best PMs wont just build productstheyll build ecosystems. Customers expect seamless, interconnected experiences powered by AI, automation, and strategic partnerships. Product managers who master ecosystem thinking will lead the next wave of innovation. So, how can you stay ahead of this shift?
To celebrate Black History Month, we’ve compiled some of our favourite insights from Black Product Leaders over the years at #mtpcon. Have a watch, and let us know if there’s any talk you would like us to spotlight this month! Featured in this video:0:05 – Natalia Williams1:21 – Asha Haji2:42 – Christian Idiodi4:17 – Denise Read more » The post Black History Month: Our favourite lessons from from Black Product Leaders at#mtpcon appeared first on Mind the
All the value behind your product's paywall is worth nada if your customers don't give a hoot. The post The Premium Trap: Why Your SaaS Pricing Strategy Might Be Painting You Into a Corner appeared first on The Product Manager.
In 2025, sales pitches must evolve to meet the needs of informed and impatient buyers. Cold calls and generic approaches fail. This guide outlines a modern strategy to understand buyers, structure pitches using the PAS framework, master delivery, and utilize AI tools for practice. Engaging content and tailored pitches are essential for success. The post The Ultimate Guide to Crafting a Winning Sales Pitch in 2025 appeared first on nextbigwhat.
Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
What is required in a great product person? I like Tony Fadells definition in his book Build: A needle in a haystack! An almost impossible combination of structured thinker and visionary leader, with incredible passion but also firm follow-through, whos a vibrant people person but fascinated by technology, an incredible communicator who can work with engineering and think through marketing and not forget the business model, the economics, profitability, PR.
Learn how to successfully transition into a new domain and make a meaningful impact within six months with this comprehensive guide on strategic learning, credibility building, and effective collaboration. Read more » The post Lessons from building a product in a new domain within 6 months appeared first on Mind the Product.
Conversations with Chief Innovators Ep 9: SANS Institute By Patrick Sheridan Posted in Digital Transformation , Other Published on: February 20, 2025 Last update: February 20, 2025 Welcome to Conversations with Chief Innovators, where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. To kick off 2025, we bring you Rob Lee, Chief of Research and Head of Faculty at SANS Institute.
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